In this era of technology, checking the stats of your policy is not a big thing. You can easily do the same from the comfort of your home. Almost all insurance companies that deal in motor policies allow you totrack the status online. They have the special feature on their website through which you don't have to rush to the offices of insurance companies to know the same.
All you have to do is visit the online portal, log in to the site and check status easily.If you want to see the same offline then it is advisable to call on the toll-free number. With a simple call on the toll-free number, you can get the same, but for the same, you have to provide some basic details like name, contact details, policy number, etc and then the representative will be able to share the status of the policy easily.Or else yu can visit the office of the insurance company.
It can be a little bit hectic as you have to travel to the office and there is the possibility to face the long queue at the respective desk of the company which will take time. Moreover, if you are visiting the office, then you must carry all the essential documents with you and the representative will ask for it.Apart from this, you can also email the company to know the status of your policy, they will revert you on the same. You can take help of SMS service as well. Companies carry an active SMS system, you have to text them about the concern and they will surely revert you back with the solution.
There can be two basic ways to know your policy status:Offline:
Step 1: You will have to call on the helpline number provided by the insurance provider.
Step 2: Follow the IVR protocols and navigate yourself towards your policy's status. Or: You can also choose to talk to a customer care representative, amd after a quick verification, this person would confirm your policy status to you verbally.Online:
Step 1: Enter the insurance company's website, says HDFC Ergo, on your web browser.
Step 2: Log-in to your account, by punching in the required credentials (different websites would require different information like your policy number or your client ID and the password provided to you while the purchase of this insurance).
Step 3: You've reached the final step, you just have to click on the policy that you need to inquire about and the new tab that pops up would have the relevant info regarding your policy status.
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