Reliance Travel Insurance
Reliance Travel Insurance
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Reliance Travel Insurance Online

Founded on 17th August 2000, Reliance General Insurance is an Indian general insurance company that provides a host of insurance products in the home, travel, health, marine, motor, etc. Being a part of the prestigious Reliance Capital group, it is known for its ingenuity in innovation and excellent customer service, both of which have propelled Reliance General Insurance to become one of the leading insurance companies in India.

Reliance General Insurance offers unique customizations that allow its customers to select a plan according to their needs. A prime example of it is a travel insurance policy, which has been customized for various sections of the society to ensure that travelers are adequately covered against any unforeseen or unexpected occurrences.

Features of Reliance Travel Insurance

The following are the key features:

  • The policy has zero paperwork while processing, affordable premiums, and no medical check-up.
  • The plans cover multiple destinations, including and excluding the USA and Canada.
  • It also offers 24-hour medical assistance with cashless facilities.

Reliance Travel Insurance Plans

As a part of its greater umbrella, the following types of products are available:

  • Overseas Travel Insurance
  • Annual Multi-Trip Insurance
  • Senior Citizens Travel​
  • Schengen Plan
  • Asia Plan
  • Student Travel Insurance

Overseas Travel Insurance

Overseas Travel Insurance (also known as International travel insurance) is designed to make your international travel trip an exciting experience. This plan is specifically customized for students studying abroad.​, families, solo travelers, and senior citizens.

Features:

  • The overseas travel insurance offers four different plans with covers ranging from USD 50,000 to USD 500,000 (for solo trips).
  • The plan provides coverage for trips to Asia, Schengen, the USA, Canada, and other destinations like South Africa, Australia, the UK, the Middle East, and South America.
  • Apart from hospitalization expenses, it also provides compensation for death or permanent disability due to an accident (as a passenger or a common carrier).
  • If the insured is hospitalized for more than 7 days, then the plan covers the reimbursement of the return ticket fare of the visiting family member.
  • The plan also offers emergency cash in case of theft while traveling, and a special distress allowance if the plane is hijacked for more than 12 hours.

Annual Multi-trip Insurance

The annual multi-trip insurance is designed for frequent travelers who have collected millions of frequent flyer miles due to their travel. The plan offers flexible protection for all the trips that an individual undertakes in a year. The plan is beneficial for those companies that have a large number of employees traveling at different times of the year.

Features:

  • The plan offers three different sub-plans, Elite, Plus, and Standard, each giving coverage of USD 500,000, USD 250,000, and USD 100,000.
  • While the coverage is similar to the single trip insurance, the insurance cover is continuous, i.e. the traveler doesn’t need to buy a new policy each time (s)he travels.
  • Apart from regular medical expenses, the plan also covers the emergency expenses incurred for the insured’s evacuation to India.
  • The plan also offers protection against burglary in the insured’s home, while (s)he is traveling abroad.

Senior Citizen Travel Insurance

The Senior Citizen Travel Plan has been designed for citizens between the age of 61 and 90 who need to travel abroad and hence, secure themselves from all the risks associated with the journey.

Features:

  • For senior citizens between the age of 61 and 70 years, the plan offers four different benefit plans with the following coverage: Standard (USD 50,000), Silver (USD 100,000), Gold (USD 250,000), and Platinum (USD 500,000).
  • For travelers between the age of 71 to 90 years, the plan offers a medical cover of USD 50,000, loss of checked-in baggage cover of USD 500, loss of passport coverage of USD 150, and personal accident cover of USD 15,000.
  • The plan can be issued instantly without a medical checkup and at affordable premiums.

Schengen Travel Insurance

A travel insurance policy is mandatory for people traveling to Schengen countries like Switzerland, Spain, Italy, France, Germany, Portugal, Denmark, etc. If an individual needs a Schengen visa, then (s)he needs to have a minimum coverage of Euro 30,000. Here’s where Reliance steps in with its Schengen plan and offers maximum comfort to its customers.

Features:

  • The travel plan can be issued in minutes without the need for a medical check-up.
  • As an authorized Schengen insurer, it offers two plans – Basic and Standard, with a cover of Euro 30,000 and Euro 50,000 respectively. While the basic cover only provides a medical cover, the standard package also provides cover for loss of passport, loss of checked-in baggage, delay of checked-in baggage, and compassionate visits.
  • Individuals between the age of 3 months and 90 years can avail of this insurance.

Asia Travel Insurance

The Asia travel plan is specifically designed for individuals between the age of 3 months and 60 years, traveling to Asian countries like Thailand, Dubai, Malaysia, Singapore, Mauritius, and China.

Features:

  • This is the most preferred family plan due to zero paperwork, no medical check-up, cashless hospitalization worldwide, and affordable premiums.
  • The insurance offers two plans: standard and silver plan, with medical expenses cover of USD 25,000 and USD 30,000 and coverage for loss of passport, loss of checked-in baggage, delay of checked-in baggage, and financial emergency assistance.
  • Apart from emergency medical expenses, the plan also covers the cost of obtaining a fresh or duplicate passport in case of loss of passport.
  • In the case of missing luggage for more than 12 hours, the plan provides expenses for purchasing toiletries, clothing, and medication.

Student Travel Insurance

This plan is designed for students (between the age of 16 and 35 years) who are studying abroad and are in constant need to safeguard themselves from the associated risks and perils.

Features:

No paperwork or medical test is necessary for purchasing this policy.

It offers five different covers with the following coverage:

  • Basic: USD 100 for loss of passport
  • Standard: USD 50,000 for medical expenses
  • Silver: USD 100,000 for medical expenses
  • Gold: USD 250,000 for medical expenses
  • Platinum: USD 500,000 for medical expenses

If the sponsor who pays the fee passes away, this plan provides the reimbursement of tuition fees.

If any emergency medical condition interrupts the education, the plan provides a reimbursement of current (paid) semester fees.

If the student is detained by the police for a bailable offense, then the policy will provide for the bail amount to the appropriate authority.

How to buy Reliance Travel Insurance?

Buying an insurance policy from Reliance is quite easy, given the dynamic nature of its website and its overall business. Any interested individual can purchase a policy by visiting the company’s website and following the below steps:

  • On the website of Reliance General Insurance, click on ‘Travel’ from the horizontal list of menu and select the type of product that you need to purchase.
  • Once you are on the page of that particular product, fill in the details on the left side of the page. You will need to select the traveler type, country, date of birth, email address, and mobile number and then click on ‘Check our prices’.
  • Your quote will be now generated and a list of different plans along with their premiums will be displayed. You need to select the desired plan and then click on ‘Continue to buy’.
  • Now on the new page, you will need to fill more details about your trip such as whether you are traveling on an immigration visa, the country of travel, journey start date, end date, etc. After filling in all the details carefully, click on ‘Next’, and you will be directed to a new page.
  • On this page, you will have to fill in your personal details, address, and click on ‘Next’, which will take you to the payment page. Pay the premium using the various channels available.
  • Once the payment is done, the policy will be generated and emailed to you.

Claims Procedure

Reliance General Insurance has set-up a clear and concise claims process that helps travelers settle their claims in a hassle-free manner. If the insured encounter issues while traveling abroad, the following process will help him get his claims settled quickly.

Claim Intimation:

As soon as the unexpected event occurs, the insured needs to intimate the company (within 24 hours of the occurrence of the claim). Following are the basic details that the company will request:

  • Policy number
  • Name of the insured person
  • Your current contact number
  • Permanent contact number & email id (mandate)
  • Diagnosis (in case of medical cases)
  • Place and country of loss
  • Provider name
  • Contact details and the name of the caller (in case the person intimating the claim is not the insured)
  • Date & Time of the accident
  • Brief description of the loss

Worldwide Cashless Facility:

If the insured wants to submit a claim to avail cashless facility, then (s)he needs to call the numbers provided on the website or the international toll-free numbers for further processing.

Reimbursements:

If the insured intends to file a claim for reimbursement of his/her losses, (s)he needs to submit the claim form along with all the necessary documents to the company. Following are the basic documents that need to be submitted for medical accidents and sickness reports:

  • Claim Form
  • Doctor's report
  • Original admission/discharge card
  • Original bills/receipts/prescription
  • Original X-ray reports/ Pathological/ Investigative reports
  • Copy of passport/visa with entry & exit stamp

If some other losses have occurred for which the claim has to be filed, then other documents will be requested by the company as per the requirements of the policy schedule.

For reimbursements and claims, the documents need to be submitted at the following address:

Reliance General Insurance, Claims Department, C/O Europ Assistance India Pvt. Ltd., C-301, Business Square, Andheri Kurla Road, Chakala, Andheri (E), Mumbai - 400093, India.

The contact details are as follows:

Reliance General Insurance Company Limited

National Toll-Free No.: 1800-209-55-22

Landline No's: +91-22-67347843/44 (Charges Applicable)

Fax: +91 22 6734 7888

Email Id: reliance[at]europ-assistance[dot]in

Reliance Travel Insurance : FAQ’s

1. Is there an automatic extension of policies in case of medical emergencies?

Yes, in case of medical emergencies and evacuations, the policy will be extended for up to 30 days and 7 days in case of common carrier delays.

2. What are the exclusions under the Reliance Travel Insurance?

The following are the exclusions under the policy:

  • Pre-existing medical conditions (unless it is life-threatening)
  • Travelling against doctor’s advice
  • Travelling while on a waiting list for medical treatment abroad
  • Travelling while under prognosis for terminal illness
  • Issues faced due to loss/theft of passport when left unattended or unreported to local police authorities
  • Partial loss of checked-in baggage
  • Wars, military operations, and nuclear contamination in the country being visited

3. Do I need to notify the police if I encounter a road accident during my trip?

Yes, as per the terms and conditions, you need to notify the police in case of a road accident, and your physician should sign your claim form before you submit it to the company, along with other necessary documents.

4. If I lose my passport, do I need to contact the Indian embassy before filing a claim for it?

Yes, if you lose your passport, you need to immediately notify the local police and contact the Indian embassy for a duplicate passport and complete all the necessary formalities.

5. Is Reliance Travel Insurance only for personal travels? Or are they available for business travelers as well?

The policy is designed for all types of travelers. If a person is a business traveler, (s)he can select the Overseas Travel plan, which will take care of his/her specific needs.

Last updated on 20-11-2020