Founded on 17th August 2000, Reliance General Insurance is an Indian general insurance company that provides a host of insurance products in the home, travel, health, marine, motor, etc. Being a part of the prestigious Reliance Capital group, it is known for its ingenuity in innovation and excellent customer service, both of which have propelled Reliance General Insurance to become one of the leading insurance companies in India.
Reliance General Insurance offers unique customizations that allow its customers to select a plan according to their needs. A prime example of it is a travel insurance policy, which has been customized for various sections of the society to ensure that travelers are adequately covered against any unforeseen or unexpected occurrences.
The following are the key features:
As a part of its greater umbrella, the following types of products are available:
Overseas Travel Insurance (also known as International travel insurance) is designed to make your international travel trip an exciting experience. This plan is specifically customized for students studying abroad., families, solo travelers, and senior citizens.
The annual multi-trip insurance is designed for frequent travelers who have collected millions of frequent flyer miles due to their travel. The plan offers flexible protection for all the trips that an individual undertakes in a year. The plan is beneficial for those companies that have a large number of employees traveling at different times of the year.
The Senior Citizen Travel Plan has been designed for citizens between the age of 61 and 90 who need to travel abroad and hence, secure themselves from all the risks associated with the journey.
A travel insurance policy is mandatory for people traveling to Schengen countries like Switzerland, Spain, Italy, France, Germany, Portugal, Denmark, etc. If an individual needs a Schengen visa, then (s)he needs to have a minimum coverage of Euro 30,000. Here’s where Reliance steps in with its Schengen plan and offers maximum comfort to its customers.
The Asia travel plan is specifically designed for individuals between the age of 3 months and 60 years, traveling to Asian countries like Thailand, Dubai, Malaysia, Singapore, Mauritius, and China.
This plan is designed for students (between the age of 16 and 35 years) who are studying abroad and are in constant need to safeguard themselves from the associated risks and perils.
No paperwork or medical test is necessary for purchasing this policy.
It offers five different covers with the following coverage:
If the sponsor who pays the fee passes away, this plan provides the reimbursement of tuition fees.
If any emergency medical condition interrupts the education, the plan provides a reimbursement of current (paid) semester fees.
If the student is detained by the police for a bailable offense, then the policy will provide for the bail amount to the appropriate authority.
Buying an insurance policy from Reliance is quite easy, given the dynamic nature of its website and its overall business. Any interested individual can purchase a policy by visiting the company’s website and following the below steps:
Reliance General Insurance has set-up a clear and concise claims process that helps travelers settle their claims in a hassle-free manner. If the insured encounter issues while traveling abroad, the following process will help him get his claims settled quickly.
As soon as the unexpected event occurs, the insured needs to intimate the company (within 24 hours of the occurrence of the claim). Following are the basic details that the company will request:
If the insured wants to submit a claim to avail cashless facility, then (s)he needs to call the numbers provided on the website or the international toll-free numbers for further processing.
If the insured intends to file a claim for reimbursement of his/her losses, (s)he needs to submit the claim form along with all the necessary documents to the company. Following are the basic documents that need to be submitted for medical accidents and sickness reports:
If some other losses have occurred for which the claim has to be filed, then other documents will be requested by the company as per the requirements of the policy schedule.
For reimbursements and claims, the documents need to be submitted at the following address:
Reliance General Insurance, Claims Department, C/O Europ Assistance India Pvt. Ltd., C-301, Business Square, Andheri Kurla Road, Chakala, Andheri (E), Mumbai - 400093, India.
The contact details are as follows:
Reliance General Insurance Company Limited
National Toll-Free No.: 1800-209-55-22
Landline No's: +91-22-67347843/44 (Charges Applicable)
Fax: +91 22 6734 7888
Email Id: reliance[at]europ-assistance[dot]in
Yes, in case of medical emergencies and evacuations, the policy will be extended for up to 30 days and 7 days in case of common carrier delays.
The following are the exclusions under the policy:
Yes, as per the terms and conditions, you need to notify the police in case of a road accident, and your physician should sign your claim form before you submit it to the company, along with other necessary documents.
Yes, if you lose your passport, you need to immediately notify the local police and contact the Indian embassy for a duplicate passport and complete all the necessary formalities.
The policy is designed for all types of travelers. If a person is a business traveler, (s)he can select the Overseas Travel plan, which will take care of his/her specific needs.
Last updated on 20-11-2020