SBI Travel Insurance
SBI Travel Insurance
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SBI Travel Insurance

Established in 2009, SBI General Insurance Company Limited is a joint venture between the State Bank of India, one of the largest Indian banking franchises, and Insurance Australia Group (IAG), the Australia-based international general insurance group. It has a presence in around 114 locations and its 10,000+ agents provide a range of services spanning 3 important segments: retail, corporate, and SME. Its umbrella of products ranges from motor, health, fire, marine to construction, engineering, etc.

Like all its general insurance products, travel insurance has become a crucial product of the times in which we live. Travel has become a necessity, and it is important to protect ourselves from the unexpected events that can come while traveling. These events can quickly shatter our lives financially and physically, and hence SBI has designed its Travel Insurance (Business and Holiday) product to meet this demand and cover you against the financial and medical emergencies that occur while traveling abroad.

SBI General Travel Insurance (Business and Holiday)

SBI General Travel Insurance (Business and Holiday) is a comprehensive insurance policy that provides a wide range of benefits to individuals and families who decide to travel abroad for personal or business reasons.

Eligibility:

Who can buy it?

1. Indian Nationals traveling for business or holiday purposes

2. Foreign Nationals working in India (Age Limit: 6 months – 70 years)

Period of Insurance

Single Trip: 1 day – 180 days

Multi-trip: For one year

**Last Updated on 19-11-2020

Coverage:

SECTION

COVERAGE

BENEFIT (US$)

A

Medical Expenses including Evacuation & Repatriation

50,000 to 5,00,000

A-i

Personal Accident

10% cover under Section (A) subject to a maximum of 25,000

A-ii

Travel Support

2000 on floater basis

B

Personal Liability

50% cover under Section (A) or 2,00,000, whichever is lower.

**Last Updated on 19-11-2020

Benefits:

  1. As a comprehensive insurance policy, it provides a cover for medical treatment of illnesses, or any medical injury sustained while traveling abroad. Along with this, it also provides travel support coverage for loss of passport, home burglary, loss of checked baggage, trip cancellation, missed connection, hijack cover, trip delay, hospitalization daily allowance, emergency cash advance, etc.
  2. The plan provides worldwide protection with 24/7 assistance and easy claims settlement.
  3. The policy is also available for foreign nationals who are working in India and thus need to insure their travel trips.

How to buy the SBI General Travel Insurance policy?

SBI General Insurance has designed a user-friendly website that allows you to easily access the policy details and purchase a plan according to your needs. The following steps will help you purchase the policy:

  1. On the webpage of SBI General Insurance, click on the 'Travel' icon next to the 'Home' icon. A dropdown will appear, listing the options 'Buy', and 'Claim'. Click on 'Buy'.
  2. Enter the requested details and click on 'Go'. You will be prompted to enter your mobile number and email ID to generate the quote.
  3. After entering the details, you will be requested to select the destination, and a page will be generated with the premiums for different sum assured options. You will have to select one option and click on 'Continue'. You will now be presented with the different tenures available with the calculated premiums (according to the sum assured you have chosen).
  4. After selecting your tenure, you will be shown all the options you have selected and will be requested to pay the premium through the available payment channels. After payment, the receipt will be sent to you and the policy will be generated.

Claims Procedure

SBI General Insurance has instituted a simple claims procedure to ensure that all claims are settled in a quick and clear manner. The following steps are a part of the procedure:

  1. Claim Intimation: If any unexpected event occurs during the travel, the insured or his/her representative should immediately inform the company through dedicated toll-free numbers. Claims can be submitted via email and fax through any part of the world.
  2. Information submission: The insured should furnish all details of the illness, injury, or other loss that has occurred under the relevant sections of the insurance coverage portion of the policy. In case of an illness, the name of the treating doctor, contact details of the hospital, the policy number, and the date of issue of the policy should be mentioned.
  3. Document Submission: All the necessary documents such as the policy document, invoices, travel documents, etc. should be submitted as requested by the company. All the documents should be submitted within 31 days of the end of the insured trip. However, if sufficient proof of delay is submitted, then this period will be extended to 60 days, based on the company's discretion.
  4. Scrutiny: Once all requested details are submitted, the company will conduct a scrutiny of the case, and come to a conclusive decision, which will be communicated to the individual concerned.

Frequently Asked Questions (FAQ's)

1. I had purchased SBI General Travel Insurance and selected the single trip option, which has a duration of 180 days maximum. Is there a provision to extend it?

The policy under single trip insurance can be extended for a maximum of 180 days only on the condition that the total policy duration after extension doesn't exceed 270 days. The premium will be calculated by deducting the premium received from the total premium of the duration.

2. What are the exclusions under this policy?

The following reasons become a basis for exclusions under the SBI Travel policy:

  • Traveling against the advice of the doctor.
  • Traveling to undergo medical treatment.
  • Cases of suicide, or self-inflicted injury.
  • Taking part in naval, military, or air force operations.
  • Wars, invasions, foreign hostilities, etc.
  • Loss arising out of radiation, nuclear contamination, etc.

3. What are the renewal options for the SBI General Travel Insurance policy?

If you have selected the multi-trip insurance policy, you can extend the policy by paying the premium during renewal. However, single trip policies are non-renewable.

4. Is there a free-look period under the policy?

Yes, all policyholders have a free-look period of 15 days during which they can cancel the policy and get a refund of their premium after deduction of necessary charges.

5. I had purchased the SBI General Travel Insurance policy last month and now I want to cancel it as my trip schedule has been postponed due to family emergencies. Do I have the option to cancel it and avail of a refund?

Yes. If you have purchased a single trip policy, then you can cancel it after 14 days of purchase of the policy and after producing the proof that the journey has been canceled. Multi-trip insurance can be canceled anytime. In both cases, the cancellation will be for all persons under the policy and the premium amount will be refunded after deduction of necessary charges.

Last updated on 19-11-2020