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HDFC Life Insurance Customer Care
HDFC Life Insurance customer service provides all assistance to policyholders and prioritizes meeting the needs of valued customers. Accessible 24/7, it offers excellent support. Policyholders can easily get the information they need by contacting the HDFC Life Insurance Customer Care Centre.
Contact HDFC Life Insurance Customer Care for any questions regarding:
- Renewals
- Claims
- Purchases
- Other policy-related matters
Customer service representatives can also quickly answer questions about specific products, including coverage, policy terms, inclusions, and exclusions.
HDFC Life Insurance Head Office Contact Details
HDFC Life Insurance Private Limited.Ground Floor, 1st Floor & 2nd Floor, Plot No. 32 & 33, Huda Market Part 2, Sector 15, Near 32 Milestone, Gurugram, Haryana 122001
Email: [email protected]
Useful Contact Numbers
| Services | Contact Details |
|---|---|
| Toll-Free | 1800 266 9777 |
| Sales Enquiry | 022-68446530 |
| For International Customers | +91-89166 94100 |
| Email (International Customers) | [email protected] |
HDFC Life Insurance Principal City Locations and Contact Information
In India, the company has more than 42 branch offices. The main city locations of HDFC Life Insurance are listed below:
| STATE | CITY | OFFICE ADDRESSES |
|---|---|---|
| Maharashtra | Mumbai | 11th to 14th Floor, Apollo Mills Compound, Lodha Excelus, N.M. Joshi Marg, Mahalakshmi, Mumbai, Maharashtra 400011 |
| Delhi | Delhi | Aditya Birla Finance, No. 17, 4th Floor, Barakhamba Road, New Delhi, Delhi 110001 |
| Madhya Pradesh | Indore | 1st Floor, Plot No. 19, 1, Sapna Sangeeta Road, Above Bank of Baroda, Snehnagar, Indore, Madhya Pradesh 452007 |
| Karnataka | Bengaluru | 9, 4th Floor, Esquire Centre, Mahatma Gandhi Road, Bengaluru, Karnataka 560001 |
| Uttar Pradesh | Lucknow | Halwasiya House, 1st Floor, 11, Mahatma Gandhi Marg, Opposite HDFC Bank, Hazratganj, Lucknow, Uttar Pradesh 226001 |
| Telangana | Hyderabad | 2nd Floor, Queen Plaza, S.P. Road, Section 2B, Begumpet, Hyderabad - 500003 |
| Maharashtra | Pune | Office No. 301A, 314A, 314B, 315A, 315B, 3rd Floor, City Mall, Survey No. 132/B/1, Shivajinagar Ganeshkhind Road, Maharashtra 411007 |
| Tamil Nadu | Chennai | 37/38, 2nd Floor, ASVN, Ramana Towers, Venkatnarayana Road, T Nagar, Chennai - 600017 |
| Bihar | Patna | 2nd Floor, Bhagvati Dwarka Arcade, Exhibition Road, Patna - 800001 |
| Rajasthan | Jaipur | 3rd Floor, Sunny Paradise, 301 to 303, Tonk Road, Near Gopalpura Flyover, Jaipur, Rajasthan 302015 |
| Uttar Pradesh | Agra | Block No. E15/8, Business Square, No. 203 to 205, 2nd Floor, Sanjay Place, Agra, Uttar Pradesh 282002 |
| Gujarat | Ahmedabad | 3rd Floor, Ratna Business Square, Ashram Road, Ahmedabad - 380006 |
| Haryana | Gurgaon | Ground Floor, 1st Floor & 2nd Floor, Plot No. 32 & 33, Huda Market Part 2, Sector 15, Near 32 Milestone, Gurugram, Haryana 122001 |
| West Bengal | Kolkata | Ground & 1st Floor, Menaka Estate Building, 3, Red Cross Place, Near Governor House, Kolkata, West Bengal 700001 |
| Tamil Nadu | Coimbatore | House No. 103, 1st Floor, Indsil, Thiruvenkatasamy Road West, Above Nilgiris Super Market, R.S. Puram, Coimbatore, Tamil Nadu 641002 |
| Haryana | Panipat | Shop No. R11 to 13, 1st & 2nd Floor, Grand Trunk Road, Opposite Hotel My India, Bishon Sarup Colony, Panipat, Haryana 132103 |
| Odisha | Bhubaneswar | Unit No. 9, Samabaya Bhawan, Plot No. 365, 4th & 5th Floor, Janpath Road, Near IDBI Bank, Bhoinagar, Bhubaneswar, Odisha 751022 |
| Punjab | Ludhiana | SCO 41, 3rd & 4th Floor, Feroze Gandhi Market Road, Above Tanishq Showroom, Ludhiana, Punjab 141001 |
| Assam | Guwahati | 1st Floor, Bora Service, Dwarka Center, Soniram Bora Road, South Sarania, Lachit Nagar, Guwahati, Assam 781007 |
| Haryana/Punjab | Chandigarh | SCO 149 to 151, Ground, 1st & 2nd Floor, 43B, Chandigarh, 160022 |
Grievance Redressal
Policyholder complaints are handled by HDFC Life Insurance in a friendly and knowledgeable manner. The company responds to each grievance within two weeks of the filing date.
Email Address: https://www.hdfclife.com/customer-service/grievance-redressal
If you are unhappy with the Grievances Team's response, you can call the following numbers: 1860-267-9999 / 022-68446530.
Concerned Person: Mr. Narendra Gangan
Address: HDFC Life Insurance Company Limited, Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai - 400011
Insurance Ombudsman Offices
If the resolution provided by the company is not satisfactory, policyholders may register a complaint with the IRDAI Grievance Call Centre (IGCC).
- Toll-free Number: 1800 4254 732
- Email ID: [email protected]
Policyholders can also reach out to the Insurance Ombudsman at the nearest office. Below is a list of Insurance Ombudsman offices across India:
Name and Address of Ombudsman Centers
| Name of Center | Jurisdiction |
|---|---|
| AHMEDABADOffice of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.Tel: 079 - 25501201/02/05/06Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURUOffice of the Insurance Ombudsman -Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru - 560 078Tel: 080 - 26652048 / 26652049Email: [email protected] | Karnataka |
| BHOPALOffice of the Insurance Ombudsman -Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003Tel: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203Email: [email protected] | Madhya Pradesh, Chhattisgarh |
| BHUBANESWAROffice of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009Tel: 0674 - 2596461 / 2596455 Fax: 0674 - 2596429Email: [email protected] | Odisha |
| CHANDIGARHOffice of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017Tel: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNAOffice of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 | Bihar, Jharkhand |
| NOIDAOffice of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301Tel: 0120-2514250 / 2514252 / 2514253Email: [email protected] | State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Auraiya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam Buddh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kasganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur. |
| MUMBAIOffice of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054Tel: 022 - 26106552 / 26106960 Fax: 022 - 26106052Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOWOffice of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001Tel: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310Email: [email protected] | Districts of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Prayagraj (formerly Allahabad), Mirzapur, Sonbhadra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Ghazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur Kheri, Bahraich, Barabanki, Raebareli, Shravasti, Gonda, Ayodhya (formerly Faizabad), Amethi, Kaushambi, Balrampur, Basti, Ambedkar Nagar, Sultanpur, Maharajganj, Sant Kabir Nagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Siddharthnagar. |
| KOLKATAOffice of the Insurance Ombudsman - Hindustan Building Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072Tel: 033 - 22124339 / 22124340 Fax: 033 - 22124341Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAMOffice of the Insurance Ombudsman - 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015Tel: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336Email: [email protected] | Kerala, Lakshadweep, Mahe (a part of Puducherry) |
| JAIPUROffice of the Insurance Ombudsman - Jeevan Nidhi - II Building, Ground Floor, Bhawani Singh Marg, Jaipur - 302 005Tel: 0141 - 2740363Email: [email protected] | Rajasthan |
| HYDERABADOffice of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004Tel: 040 - 67504123 / 23312122 Fax: 040 - 23376599Email: [email protected] | Andhra Pradesh, Telangana, Yanam, and part of the Union Territory of Puducherry |
| GUWAHATIOffice of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Near Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM)Tel: 0361 - 2632204 / 2602205Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland, and Tripura |
| DELHIOffice of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002Tel: 011 - 23232481 / 23213504Email: [email protected] | Delhi |
| CHENNAIOffice of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018Tel: 044 - 24333668 / 24335284 Fax: 044 - 24333664Email: [email protected] | Tamil Nadu, Puducherry Town, and Karaikal (a part of Puducherry) |
