Max Bupa Health Insurance

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Max Bupa Health Insurance Company Ltd

Max Bupa Health Insurance Company is an Indian Insurance provider extending core services mainly in health insurance sector. It is a joint venture between Max India Limited and Bupa Finance Plc, a UK based healthcare group. This combined business enterprise was mainly targeted on permeating the health insurance business in the Indian market. The headquarters is situated in Delhi. The company has about 11 branch offices all over the country. The services are extended to individuals as well as organizations.

Bupa Group is the subsidiary of The British United Provident Association Limited (Bupa). It is the largest medical insurer in the UK in private sector. It has cemented its foundation in over 190 countries and caters to about 10 million customers.

Max India Limited is a diversified insurance player in the private sector. It has united with Mitsui Sumitomo Insurance Group, a Japanese healthcare giant and has been operating Max Healthcare jointly. It also owns a life insurance subsidiary named as Max Life Insurance. Max Neeman is a clinical research business which is also a fully owned subsidiary.

Why Opt for Max Bupa Healthcare?

Health insurance cover is widely neglected in India. It is not comprehended that one can save precious time and financial resources by getting assured with a wholesome health insurance plan.

Max Bupa Health Plans are designed in such a manner that is successfully caters to the needs of every individual belonging to various segments of the society. Bearing in mind the different income levels of the people, the health insurance giant has categorized its products into three major classes.

Online Payment facilities

The details of all the plans are available online. Thus, the customers have the convenience and ease of subscribing to their suitable plan from the comfort of their abode and at the click of few keys. The simplified and hassle free procedures attract more people to consider purchasing a health insurance plan since it is easy and concise. The clients can also compare and get well versed with the most suitable plans which fit their budget and needs.

The customers can even track their Max Bupa claim status on the internet. They can make premium payments over the web too.

Max Bupa Health Insurance Plans

The plans under Max Bupa are categorized under Individual, Family/Extended Family and Fixed Benefit.

The policies offered are: -

Personal Accident – Health Assurance Insurance Policy

Hospital Cash - Health Assurance Insurance Policy

Critical illness - Health Assurance Insurance Policy

Heartbeat Insurance Policy for Individual

Health Companion Family First

Heartbeat – Family First Insurance Policy

Heartbeat – Family Floater Insurance Policy

Health Companion Individual

Health Companion Family Floater Policy

Personal Accident – Health Assurance Insurance Policy:

The eligibility for this policy is 18-65 years for adults and children in the age group of 5 to 21 years

The policy term under this plan ranges from 2 to 3 years.

Sum payable is 100% on the occurrence of the event.

In case of total permanent disability, 125% of the sum assured is paid and in partial disability 100% of the amount is payable.

Worldwide coverage can be enjoyed

Guaranteed renewability for life

Direct settlement of mediclaim by their own dedicated customer service team.

If the insured has subscribed for a two year long policy tenure plan, then a discount is offered on such plans.


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Hospital Cash - Health Assurance Insurance Policy:

This plan is mainly centered on looking after the pre-hospitalization, post-hospitalization expenses, ambulance charges, attendant lodging charges, transportation costs, nursing expenses etc. The core features of this plan are: -

The eligibility for this plan is adults in the age group of 18-65 years and children of 2 to 21 years.

Daily cash benefit is offered under this plan of INR 4000 up to a period of 45 days.

Daily cash benefit is offered under this plan of INR 4000 up to a period of 45 days.

The policy tenure is, by default, one year.

Coverage is 100% of the sum assured for adults and 50% for children.

The two year discount policy is available under this plan too.

Renewability is open for lifetime


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Critical illness - Health Assurance Insurance Policy: This plan safeguards against the untimely diagnosis of life threatening critical diseases. This plan designed elaborately to cloak every pre-existing condition

A lump sum amount is given to the insured when he or she is diagnosed with any critical illness covered under the policy, if the insured survives for at least 30 days after the diagnosis.

The diseases covered under this plan are first heart attack, cancer, bacterial meningitis, kidney failure, major organ transplant, speech loss, deafness, permanent paralysis and stroke.

The eligibility criteria for this plan holds valid only for individuals in the age group of 18 to 65 years.

The plans hold the tenure for 2 to 3 years under this package

Direct claim settlement available


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Heartbeat Insurance Policy for Individual:

The amounts of sum assured under this plan are INR 2, 3 and 4 lakhs

The coverage provided is 30 days of pre-hospitalization expenses and 60 days of post-hospitalization expenses.

It provides an add-on benefit of domiciliary treatment expenses. Treatment at home will be covered under this plan.

Maternity expenses are provided for up to two deliveries, if both the partners are insured under the health plan for incessant two years.

Medical expenses are covered if the family members of the individual are hospitalized.

Cashless claim approved within four hours in a hospital present in the Max Bupa Health Insurance hospital list.


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Heartbeat – Family First Insurance Policy:

No age bar is applicable under this plan

Hospitalization expenses are covered under this product.

The policy tenure is 1 to 2 years.

Coverage for newborns is provided right from the time of the birth without any additional payment of premium


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Heartbeat – Family Floater Insurance Policy:

Cashless treatment available at more than 3500 hospitals across the country

The amount of sum assured could be 2 lakhs or 3 lakhs.

The rest of the features are the same as the other plans.


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Other Plans in Brief

As discussed above, Max Bupa Health Insurance provides a wide array of health insurance options. Apart from the above the following policies are provided too.

Health Companion Family First

Health Companion Individual

Health Companion Family Floater Policy

Features of Health Companion

Health companion covers hospitalization expenses up to one crore

Under health companion a discount of 12.5% is given on the second premium

The policy tenure is 1 to 2 years

Renewability benefit is given in the form of 20% additional sum assured for each claim free year.

Under the family floater package treatment done at home is covered too, if beds are not available at the hospital.

There is no limitation on the age bar under health companion insurance package

Pre and post hospitalization expenses are reimbursed provided Max Health Insurance accepts Inpatient Care hospitalization claims.

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Contact Address

Max Bupa Health Insurance Company Limited,
B-1/I-2, Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi-110044
Phone: 011-30902000,30902120
Email: customercare(at)maxbupa(dot)com

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