Aviva Life Insurance

  • 98.39% CSR
  • 33 Million Customers
  • Global reach
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About Aviva Life Insurance

Established in the year 2000, Aviva India Life Insurance Company is a joint venture between Aviva Plc and Dabur Invest Corporation. The company initiated unit-linked and uniform participating plans in India. The company has its headquarters in Gurugram, India.

The company offers several life insurance products such as term plans, savings plans, child plans, and retirement plans together with group solutions to its customers. The plans offered by Aviva Life Insurance company ensure to meet all of the insurance needs of the policyholder that too at a very reasonable premium rate. With a large range of plans to select from, Aviva India Life Insurance ensures to insure the policyholder & their family against a variety of dangers.

  • Most Trusted Private Life Insurance Brand of 2019
  • Best Brand of the year, 2019
  • Dream Companies to work for, 2018
  • CIO 100 Award, 2018
  • BFSI Underwriting & Claims Customer Care Initiative of the year, 2018

Key Features Of Aviva Life Insurance Company

Choosing an ideal life insurance company can be a hectic and tedious task if you do not know the parameters to look for! There are so many Insurance companies & policies which tend to make the decision maker confused. Hence, we have enlisted few parameters of Aviva LIfe Insurance company like Claim Settlement Ratio & Solvency Ratio which can help you make an informed decision.

  • Claim Settlement Ratio
    The Claim Settlement Ratio of the life insurance company helps an individual to understand the claim settling ability of the company. For checking the CSR of your shortlisted companies, you can check out the IRDAI Annual Report. As per the latest IRDAI Report of 2021-22, the CSR of Aviva Life Insurance Company stands at 98.39%.
  • Solvency Ratio
    Another important parameter that one should consider before buying a life insurance policy is checking the financial background of the insurance provider. And for this, customers should check the solvency ratio as it helps in measuring the ability of the company to meet its long-term debt obligations. As per IRDAI, all insurance companies in India are obliged to maintain a minimum solvency ratio of 1.5. At present, the solvency ratio of the company is 2.1.
  • Annual Premium
    The annual premium of an insurance company helps the potential policyholder in identifying the volume of a business and helps them in measuring the preference of other customers. As per the IRDAI report, the annual premium of Aviva Life Insurance Company is 1,268.15 Cr.
Aviva Life Insurance Key Features

Plans Offered By Aviva Life Insurance

  1. Aviva Term Plans

    Aviva Term plans are designed to safeguard the family members against financial crisis due to the unfortunate death of the policyholder.

    Plan Name Entry Age Maturity Age Policy Tenure
    Aviva Jana Suraksha 18- 45 years 55 years 5 or 10 years
  2. Buy Now Life Insurance

    Buy Now Life Insurance

  3. Aviva Child Plan

    Aviva Child Plans offer financial protection to cover important milestones of the child's education. These plans ensure that your child dreams are fulfilled even in your absence.

    Plan Name Entry Age Maturity Age Policy Tenure
    Young Scholar Secure Plan Parent [Life Insured]: 21 to 50 years Child [Nominee (Beneficiary)]: 0 to 12 years 71 years 21 minus entry age of child
  4. Aviva Retirement Plans

    With Aviva Retirement Plans, the life assured can enjoy financial freedom after retirement, and can avail guaranteed advantages along with the benefit of life insurance coverage.

    Plan Name Entry Age Maturity Age Policy Tenure
    Annuity Plus Plan 18-80 years NA NA
    Next Innings Pension Plan 42-60 years 78 years 13,16 & 18 years
    Saral Pension Plan 40-80 years This is a whole life policy This is a whole life policy
  5. Aviva Savings Plans

    Aviva Savings Plan helps you achieve long-term milestones of life like education of your child, buying a home or planning for retirement life. Let us look at the following savings plans offered by Aviva Life Insurance:

    Plan Name Entry Age Maturity Age Policy Tenure
    Affluence Plan 2-50 years 70 years 15-30 years
    i-Growth Plan 18-50 years 60 years 10, 15 or 20 Year
    Nivesh Bima Plan 13-60 years 75 years 10, 15 or 20 years

Aviva Life Insurance: Claim Settlement Process

Step 1: Claim Intimation

The beneficiary has to inform the company about the incident. This can be done via call, mail, message or by physically visiting the nearest branch of the insurance company.

Step 2: Arrange Documents

Based on the type of claim, the beneficiary has to attach the relevant documents such as the death certificate, doctor's certificate, ID proof, address proof, etc. asked by the insurer in original or photocopies. The photocopies should be attested by a Gazetted Government Officer.

Step 3: Claim Settlement

On receiving the documents, the insurer will proceed with the verification process and may contact the beneficiary in the event of any clarification. If all the documents are in place, then the claim will be settled in favour of the beneficiary and the amount shall be transferred to the beneficiary's account.

Aviva Life Insurance: Contact Details

Aviva Tower, Sector Road, Opposite Golf Course, DLF Phase-V, Sector-43, Gurgaon- 122003 Haryana, India.

For Any Escalations:

1800 103 7766 (Toll-free); 0124-2709046

Aviva Life Insurance: FAQs

1. Is there any mobile application available for Aviva life insurance plans?

Yes, a mobile application for Aviva life insurance plans is available. It's called 'Aviva Life Insurance'.

2. Is it possible to apply for a duplicate policy for Aviva life insurance plans?

Yes, it is possible to apply for a duplicate policy for Aviva life insurance plans. This service is only available if you have lost or not received your policy documents.

Follow the below steps to request for a duplicate policy:

  • Visit the official website of Aviva Life Insurance Company and download the request form.
  • Fill the form with an appropriate reason for the application and submit to the nearest branch of Aviva life insurance.
  • Documents required for the application are ID proof like aadhaar card, PAN card, passport size photograph.
  • The company will charge an issuance fee of Rs. 250. Submit a cheque or draft in favour of Aviva Life Insurance Ltd.

Your request will be processed and you receive the duplicate policy within 10 days of application

3. Will I get funds for my child's admission in the college (for graduation) in my Aviva Young Scholar Secure Plan?

Yes, you will get 'College Admission Fund (CAF)', a lump sum amount at the time of your child's admission in the college after your child attains an age of 18 years.

4. May I know whether I will receive any rebates for my Aviva LifeShield Advantage plan?

Yes, you will receive rebates on paid premiums on choosing a higher level of sum assured amount under Aviva LifeShield Advantage plan.

5. How much amount will I get if I select a lump sum payment of my maturity benefit in the Aviva New Family Income Builder plan?

You will get a lump sum payment of 6 times the annual premium after the payout period ends.

6. How much sum assured can I opt for a home loan in the Aviva Group Credit Life plan?

The maximum sum assured is Rs. 10 crores for a home loan in Aviva Group Credit Life plan.

7. My son is 22 years old. May I know if he is eligible for the 'Higher Education Reserve' benefit under the Aviva Young Scholar Secure plan?

Yes, your son is eligible for the 'Higher Education Reserve' benefit of Aviva Young Scholar Secure plan. It is available after your child has turned 21 years of age.

8. What are maturity boosters in the Aviva Affluence savings plan and how much fund value shall I receive for the same?

On surviving until the maturity date of the policy in the Aviva Affluence savings plan, you will be rewarded with maturity booster additions. You will receive 0.60% to 0.80 % of the fund value based on the premium payment term.

9. In 'Annuity Guaranteed for 15 years and for life thereafter' option for my Aviva Annuity Plus retirement plan will I get any annuity payout after completion of 15 years?

Yes, you will continue receiving your annuity payout until survival after completion of the annuity guaranteed period of 15 years in Aviva Annuity Plus retirement plan.

10. How can I make a premium payment? What payment options are offered by Aviva life insurance?

It is important to pay your premium on time for continuity of your benefits, Aviva Life Insurance offers several payment modes to pay the premium of Aviva Life Insurance policy:

  • Debit Card
  • Credit Card
  • ECS System
  • NEFT
  • Cheque/Cash Payment

Follow the below-mentioned steps to pay the Aviva Life Insurance policy premium online:

  • Enter your policy details i.e. policy number, DOB of the policyholder
  • Select the premium payment mode
  • Pay your premium and download your payment receipt.

11. How can I check my Aviva Life policy status?

To check the status of your Aviva Life Insurance policy status, you need to log in to the e-portal using your Client ID and password.

12. How can I check on the status of my Aviva Life Insurance policy claim?

Aviva Life Insurance Company will keep customers informed about the status of their claims through phone calls, SMS, and letters. Moreover, you can also check the status of your claim online by simply login into the e-portal of the company.

13. What is the process for applying for a duplicate Aviva India Life Insurance policy?

To receive a duplicate of your policy from the Aviva Life Insurance company, you need to fill out a request form which you can download from the company's official website and submit it to the nearest branch office along with all the required documents.

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What Our Customers Have to Say

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March 15, 2024

I am confused about which plan is good for my 55-year-old mother, so I chose Policyx.com in order to know more about the term plan. Shivani, a financial advisor, properly analysed all of my req...

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Nayanika Katyal


October 6, 2021

Great company. Amazing customer support with helpful staff. I am happy that I bought the policy from Aviva. Thanks

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Bholu Chaudhary


September 21, 2021

Very good company. I am very impressed with Aviva Term Insurance works and their customer care team. Good. Keep it up.

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Raveena kapoor


September 20, 2021

I bought life insurance from Aviva Life Insurance and it is a very good company. I am totally satisfied with the services.

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Devna Sharma


August 19, 2021

Very nice company Aviva is. I am glad that I choose the Aviva Life plan. With several insurance products available, one can buy as per the requirements and needs.

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Anita Kumari


August 19, 2021

Very nice company. The team of PolicyX.com helped a lot. Aviva Life Insurance I give you 5 stars myself. Very good. Well done

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Vinny Thakur


August 19, 2021

Aviva is one of the best life insurance companies. I have bought Aviva Term Plan, and I am sure when I die my family will enjoy the money I left.