Aviva Life Insurance
- 98.39% CSR
- 33 Million Customers
- Globally presence
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Updated on Jul 07, 2025 4 min read
Established in 2000, Aviva India Life Insurance Company is a joint venture between Aviva Plc and Dabur Invest Corporation. The company initiated unit-linked and uniform participating plans in India. The company has its headquarters in Gurugram, India. It offers its customers several life insurance products such as term plans, savings plans, child plans, and retirement plans together with group insurance solutions.
The plans offered by Aviva Life Insurance company ensure to meet all of the insurance needs of the policyholder that too at a very reasonable premium rate. With a wide range of plans to select from, Aviva India Life Insurance ensures to insure the policyholder & their family against a variety of situations.
Aviva Life Insurance Company ensures to look after your insurance needs by offering:
Good solvency ratio
High claim support
Wide range of plans
PAN India Presence
To get more insight into Aviva Life Insurance Company's performance, take a look at the below key highlights that will help you to analyze the company based on its performance:
Aviva Life Insurance has a Solvency Ratio of 1.8 as per the IRDAI annual report 2023-24. The solvency ratio helps the prospective policyholder assess the ability of a company to meet its financial obligations. As of now, IRDAI mandates maintaining a solvency ratio of 1.50 for every insurer.
There are various features to Aviva Life Insurance Plans. Let's understand each of them in detail:
There are multiple benefits of Aviva Life Insurance Plans. Read below to understand the plethora of advantages provided by them.
Aviva Life Insurance offers you a simple and hassle-free process for purchasing any of the life insurance plans. You just have to select the specific plan and fill out all mandatory details ending with the simple payment procedure.
As per the records, 98.39% of non-investigative individual claims were approved in one working day for FY 2022-23.
Aviva Life Insurance offers 24/7 customer support to their individuals, the insurance firm has a strong customer service department.
Aviva Life Insurance offers various riders to attach with a base life insurance policy. So that you can enhance your protection by adding a few premiums.
All premiums paid for Aviva Life insurance can be used for claiming tax benefits under the Income Tax Act of 1961. You can claim for up to Rs. 1.5 lakhs under section 80C and Rs. 2.5 lakhs under section 10(10D) of the Income Tax Act, 1961.
| Name of the Riders | Benefits |
| Accidental Death Benefit Rider | Accidental Death Benefits Rider by Aviva Term Insurance offers extra sum assured to the nominee of the policyholder, in case of death caused by any accident during the rider term. |
| Critical Illness Rider | n Critical illness rider, sum assured will be given to policyholder in advance if he/she is diagnosed with any of the listed critical illness diseases such as cancer, Kidney failure, heart disease etc. |
| Waiver of Premium Rider | In waiver of premium rider, the policyholder future premiums will be waived off in case of permanent disability of body caused by any reason. In waiver of premium rider the insurance companies will wait for 6 months to finalize the premium waiver. If the customer is still not able to work , the rider will be triggered. |
| Disability Income Riders | In a disability income rider, the policy holder will get a regular income, if their body is disabled due to any of the reasons and is not able to work anymore. Disability income rider helps the policyholder to meet their present expenses in case of disability of the body. |
Here is the list of documents required to buy Aviva Life Insurance Plans:
Photo ID Proof (either of one) - Passport, Aadhar card, PAN card, Driving license.
Aviva Life Insurance allows you to buy life insurance plans via two platforms. You can either buy the plan online from the official website of the company or through third-party intermediaries like agents, brokers, etc. Given below is a detailed explanation of both these types of buying processes.
Fill out the form given at the top of this page with all the necessary details.
Select your income and city. Click on 'Proceed'.
Update your education and occupation details.
Choose your preferred plan and click on 'Buy this plan'.
Select the policy term, premium period, and riders (if required), and then proceed to make the payment. Once the payment is made, you will get a payment confirmation at your registered email address.
Visit the official website of Aviva Life Insurance.
Choose the category of plan on the navigation bar that you want to purchase.
Click on the 'Request a call' button present at the bottom of each plan page.
Select policy tenure and fill out all the mandatory details.
Make payment through any of the available payment modes. Once the payment is made, you will get a payment confirmation at your registered email address.
Every claimant/nominee is assigned a dedicated Claims Relationship Officer who helps through the entire process. The life insurance claim Settlement process at Aviva Life Insurance involves the following three steps:
Inform the company about the incident via various channels-either by writing an email to Aviva Life at claims@avivaindia.com, calling the toll-free number (1800-103-7766), filling out the online claim form on its website, or visiting the nearest branch. A claim reference number/intimation number will be provided to you upon successful registration of the claim.
You have to submit the necessary documents requested by the insurer to process the claim. In case of natural death: death claim form, death certificate, original policy documents, claimant's identity & residence proof, medical records, and account details of the nominee. In case of an accidental death: same documents with two additional ones: FIR and post-mortem report.
After receiving all the documents and claim forms, the insurer will verify the details as per their norms. If they require any additional details they will contact you via call or email. On successful completion, the claim will be settled and the amount will be transferred to the nominee's bank account and the same will be communicated to him/her over a call or an email.
Aviva Life insurance claim settlement procedure can be reported by visiting the local Aviva Life Branch Office. For the details of Aviva Life Insurance branches, you can visit their website and locate the nearest branch. You have to submit the essential documents at the branch so that your claim can be processed.
If you have any more queries regarding Aviva Life Insurance Plans,
Renewals, or Claim Procedures, contact our insurance experts at:
1800-4200-269 now!
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Himanshu is a seasoned content writer specializing in keeping readers engaged with the insurance industry, term and life insurance developments, etc. With an experience of 2 years in insurance and HR tech, Himanshu simplifies the insurance information and it is completely visible in his content pieces. He believes in making the content understandable to any common man.
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