Liberty Health Insurance

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About Liberty Health Insurance

In these unprecedented times, health insurance has become a necessity more than ever before. Medical procedures and treatments are stressful by nature whether they are planned or unplanned. The expenses incurred on the treatment adds a financial burden to the pocket, thus it indirectly influences your loved ones as well.

Liberty Health Insurance Ltd. is one of the leading health insurance companies in India. It is a joint venture between Liberty Citystate holdings PTE Ltd. (a group company of US) and Enam securities that is a privately held and managed company. The company started its operation in 2013 with the vision of providing insurance-related solutions. Liberty Health Insurance addresses the diverse needs of its customers with a customer-centric business model. It has an employee strength of over 1200 across a wide network of 110 offices PAN India. They have crafted different health insurance policies that take care of medical needs such as hospitalization, and treatment costs to reduce the impact of any unfortunate event.

Awards and Achievements

awards
  • 'Best Newcomer Award' at the 3rd Asia Insurance Technology Awards by Celent Awards.
  • 'Rising Star Insurer' organized by Fintelekt at the 4th edition of the Indian Insurance Awards.
  • 'CEO with HR Orientation' at the Times Ascent HR Asia Pacific Excellence Awards.
  • 'Employer of the Choice' by Excellence Awards.

Key Features of Liberty Health Insurance?

With the availability of a number of plans in the industry, choosing the right and the best plan is quite a difficult task. The main concern of a customer is: What plan to choose? One should always be aware of the terms and conditions of the availed policies.

To make the process of choosing an ideal Health Insurance company easier for you, PolicyX.Com has ranked all the 29 health insurance companies on several factors such as market share, network hospitals, claim support, etc.

Considering all such parameters, we can say that Liberty Health Insurance is one of the most trusted and ideal health insurance companies. Let's discuss the key features of the company that makes it class apart.

1 Network Hospitals

Every insurance company is empanelled with a network of hospitals, clinics, and medical professionals who charge a lower fee to their policyholders. So selecting a health insurance company with a wide network of hospitals in your vicinity helps you during medical emergencies. It is one of the important parameters that give you a deep insight into how easily you can access the cashless facility when you need it the most.

Liberty health insurance has a tie-up or agreement with 5000+ network hospitals for offering cashless facilities to the insured person where you are not required to pay any amount to the hospital. All your medical expenses are borne by the insurer so that you can focus on the treatment and recovery of your family members.

Network Hospitals of Liberty Health Insurers and other health insurers 2019-20

Network Hospitals of Liberty Health Insurers and other health insurers 2019-20

**Data from IRDAI Annual Report 2019-20

The next concern is how to search for network hospitals enlisted with Liberty Health Insurance Company. We have made it easier for you. You can check the Liberty Health Insurance Hospital list with PolicyX.Com as per your state/region.

But, what if you couldn't find a network hospital at the time of a medical emergency? Or are you hospitalized in a non-network hospital that is not enrolled with your insurer?

Worry Not! Liberty offers the option of reimbursement that allows you to file for the refund of the treatment cost you have paid to the hospital.

2 Annual Gross Premium

In the past few years, Liberty Health Insurance has shown significant growth, indicating a rise in business volume based on the consumers' preferences for a product over other similar products. Business volume refers to the total number of policies that are sold by an insurance company and the premiums collected.

As per the IRDAI Annual Report, the market share of Liberty Health Insurance is Rs. 243.62 Crores in 2019-20, whereas, in 2017-18, it was Rs. 136.13 Crores that shows a sizable grip of the company on the insurance sector. However, there was a little decline from 2018- 20 in its annual gross premium but the company has managed to grow its business in this competitive insurance market.

Annual Gross Premium of Liberty Health Insurance From 2016-20

Annual Gross Premium of Liberty Health Insurance From 2016-20

**Data from IRDAI Annual Report 2019-20

It is always important to compare your insurer with other general insurance companies in terms of annual gross premiums. Here is a graph representing the same, have a look.

Annual Premium of Liberty Health Insurance and Other Public Sector Insurers

Annual Premium of Liberty Health Insurance and Other Public Sector Insurers

**Data from IRDAI Annual Report 2019-20

3 Claim Support (within 3 months)

Having health insurance from a company that doesn't settle your claim at the time of a medical emergency is useless. Therefore, before buying health insurance, ensure that the company you choose has good claim support. This factor assesses the claim settling ability of an insurer, thus it is an important rating criterion used to rate the company based on its claim settlement.

According to the IRDAI Annual reports 2019-20, the claim support of Liberty Health Insurance is 97.84% that means out of 100 claims Liberty is able to settle 97% of claims in 3 months.

It is always advised to consider claim support within 3 months before choosing any health insurance company. Have a look at the Liberty general health insurance claim status

Claim Support (within 3 months) of Liberty Health Insurance and other top Companies

Claim Support (within 3 months) of Liberty Health Insurance and other top Companies

**Data from IRDAI Annual Report 2019-20

The company has witnessed significant growth in the last four years, i.e., 2016-20.

Claim Support of Liberty Health Insurance for FY 2019-20

Claim Support of Liberty Health Insurance for FY 2019-20

**Data from IRDAI Annual Report 2019-20

4 Solvency Ratio

Apart from Network hospitals and Annual Premiums, another important factor that should be taken into consideration while choosing health insurance is checking the financial background of the insurer. And, for this, customers should check the solvency ratio that helps measure the company's ability to meet its long-term financial obligations, thus indicating the reliability of a company.

The solvency ratio is published in the IRDAI annual reports and, as per the regulatory authority, it is mandatory to maintain a solvency ratio of 1.50 for every insurance provider. Liberty Health Insurance has a solvency ratio of 2.21, which means it very well fulfils the criteria set by the IRDAI and has a good claim paying ability.

Solvency Ratio of Liberty Health Insurance

Solvency Ratio of Liberty Health Insurance 2019-20

**Data from IRDAI Annual Report 2019-20

The graph states the assessment of the solvency ratio of the last four years i.e., 2016-2020. This indicates the financial soundness of the company with sufficient resources to pay off the claims to the customers. IRDAI publishes the solvency ratio of the year in a quarterly cycle from June 2019 to March 2020.

Solvency Ratio of Liberty Health Insurance 2019-20

Solvency Ratio of Liberty Health Insurance 2019-20

**Data from IRDAI Annual Report 2019-20

Before selecting an insurance company, it is also very important to compare the parameters of that insurer with other public sector insurers to lead a financially secure life.

Solvency Ratio of Liberty Health Insurance and with other top general companies

Solvency Ratio of Liberty Health Insurance and with other top general companies

**Data from IRDAI Annual Report 2019-20

Network Hospitals5000+
Annual Gross Premium 2019-20243.62 Crores
Claim Support (within 3 months)97.84%
Solvency Ratio2.21
Market Share0.47%

What Are The Benefits of Liberty Health Insurance?

Liberty Health insurance policies are one of the best and the right medical insurance plans available in India. These policies cater to the diverse needs of customers by offering various amazing benefits, loyalty perks, and coverages.

In-patient hospitalization expenses

In-patient hospitalization expenses

Pays for the medical expenses of the insured person against any illness or disease or bodily injury during the policy tenure. And, if the disease or illness requires the advice of a qualified medical practitioner/physician, then the company pays for the room rent charges, nursing and boarding expenses, ICU, doctor's fees, OT charges, Prescribed drugs, and medicines.

Pre hospitalization expenses

Pre hospitalization expenses

Medical expenses incurred during the policy period for a number of days before the insured person was hospitalized.

Post hospitalization expenses

Post hospitalization expenses

Medical expenses incurred during the policy period for a number of days after the discharge from the hospital.

Note: The number of days varies for each plan in pre and post hospitalization

Daycare treatment

Daycare treatment

The policy offers coverage for the expenses of daycare procedures mentioned on the policy documents in case of in-patient treatment for less than 24 hours of hospitalization.

Preventive healthcare

Preventive healthcare

The insurer provides the below services and additional benefits to policyholders in preventing or improving existing health conditions.

  • The first medical opinion is provided by an expert panel.
  • Live Health Talk where policyholders can chat with a doctor to discuss health problems.
  • Electronic Medical Record Management (EMRM) portal that contains all medical documents and reports of the insured person.

What Are The Different Plans Offered By Liberty Health Insurance?

Liberty Health Insurance offers various healthcare solutions that ensure your financial security and protection with the best benefits at the time of a medical emergency. They offer a variety of plans for individuals, families, and individuals facing unpredictable events such as accidents.

Here is a list of 7 plans offered by Liberty Health Insurance that will help you narrow down your selection.

Liberty Health Insurance PlansType of PlanWho Should Buy?
Liberty Health Connect PolicyFamily Health InsuranceThe plan pays your hospitalization expenses in the event of an accident/illness.
Janta Personal Accident Insurance PolicyAccidental Insurance PolicyThe insurer covers the amount incurred on the policyholder's treatment in case of a bodily injury because of an accident
Health Connect SupraTop Up and Super Top Up InsuranceAn additional benefit to your current health insurance policy for you and your family
Individual Personal AccidentPersonal Accident PolicyProvides coverage to you and family against the financial impact of an unpredictable accident.
Secure Health ConnectComprehensive health planThe plan covers daycare procedures, daily hospital cash, and in-patient hospitalization for you and your family.
Arogya Sanjeevani PolicyFamily Health InsuranceArogya Sanjeevani Plan provides coverage to you and your family at an affordable premium rate.
Liberty Hospicash Connect PolicyHospital daily cashThe insurer provides a fixed amount for each day until the policyholder is hospitalized.

Let's understand each plan in detail.

  1. Liberty Health Connect Policy

    Liberty Health Connect Policy offered by Liberty Health Insurance Company offers several benefits that take care of your hospitalization expenses in the event of an accident/illness or injury.

    Key Features

    • In-patient treatment: This plan provides coverage for a minimum of 24 hours of hospitalization expenses due to an illness or accident. The company also pays for room rent, nursing and boarding charges, ICU, medicines, and other related expenses.
    • Pre and Post hospitalization: Insurer pays for the expenses incurred before the hospitalization and after the discharge from the hospital up to the number of days as mentioned on the policy brochure.
    • Day Care Procedures: Plan offers the coverage of medical expenses for a 140-day care treatment list which does not require 24 hours of hospitalization.
    • Second Opinion: The plan provides a second opinion free of cost from our doctors.
    • Organ Donor Expenses: Insurer pays for the Organ donor treatment up to sum insured during an organ transplantation procedure.
    • Tax Benefit: Get the tax benefit on premiums paid under section 80(D) Income Tax Act, 1961.

    Eligibility

    Entry Age (Adults)Minimum Age - 18 years
    Maximum Age - 65 years
    Entry Age (Children)Minimum Age - 91 days
    Maximum Age - 25 years
    RenewalLifetime
    Policy Tenure1, 2 years

    Sample Premium Rates

    Age (in years)E-connectBasic
    26-351200813234
    36-401249413775
    41-451547117052
    46-501923521211

    The graph illustrates the sample premium rates of Liberty Health Connect Policy Variants i.e. e-connect and basic - Family Plan (2A+2C) for a sum insured Rs. 5 lakhs.

    Sample Premium Rates of Liberty Health Connect Policy

    Sample Premium Rates of Liberty Health Connect Policy
  2. Janta Personal Accident Policy

    The policy provides coverage to individuals against accidental deaths and offers accidental benefits.

    Key Features

    • If the policyholder undergoes any bodily injury because of an accident (external, violent, or visible means), then the insurer remunerates the amount of treatment to the insured person. The amount may be subjected to the sum insured described hereunder in the below section:
    Accidental Benefits% of CSI
    Accidental Death100%
    Loss of% of CSI
    Limbs of both hands/both feet/one hand or one foot100%
    Limb and an eye100%
    Permanent Total Disability due to Accident100%
    Complete loss of sight (both eye)100%
    Loss of sight (one eye) or loss of a hand or foot50%

    Eligibility

    Entry Age (Adults)Minimum Age - 18 years
    Maximum Age - 75 years
    Entry Age (Children)Minimum Age - 5 years
    Maximum Age - 18 years
    RenewalLifetime
    Policy Term1 year
    Free Look period15 days
  3. Health Connect Supra

    It is an additional benefit to your existing health policy that improves and offers wide coverage for expenses incurred at the time of hospitalization.

    Key Features

    • Plan Variants: The plan offers financial coverage in your plan over and above the sum insured amount. The plan is available in two variants: Top Up and Super Top Up plans.
    • Tax Benefit: Get the tax benefit on paid premiums under section 80(D), Income Tax Act, 1961.
    • Portability: If in case you want to port your existing health insurance policy to Liberty health insurance on renewal, then the insurer can do that after proper evaluation of all the documents.
    • Pre and Post Hospitalization: Pays for the medical expenses incurred for several days before hospitalization and after the discharge from the hospital.
    • Day Care procedures: Medical expenses are covered for 405-day care treatments that do not require 24 hours of hospitalization.

    Eligibility

    Entry Age (Adults)Minimum Age - 18 years
    Maximum Age - 65 years
    Entry Age (Children)Minimum Age - 91 days
    Maximum Age - 25 years
    RenewalLifetime
  4. Individual Personal Accident

    Accidents can occur anywhere, at any time. With Individual Personal Accident Coverage, an insured person gets the financial security to compensate for the loss in treatment, income, or other related expenses.

    Key Features

    The plan provides various benefits to you and your family:

    • Accidental death
    • Permanent Total Disability
    • Permanent Partial Disability
    • Temporary Total Disability due to an unexpected accident

    Individuals from 18 years to 70 years are eligible to purchase the policy.

  5. Secure Health Connect

    Secure Health Connect Policy offers comprehensive coverage along with the flexibility benefits to reload the sum insured amount, daycare treatments, stay fit option, etc.

    Key Features

    • Easy payment Mode: Premiums can be paid in installments reducing the financial stress to pay a premium on one go.
    • Reloading of Sum Insured: Plan offers an option to reload the sum insured amount equivalent to the original opted sum insured.
    • Hospital Daily cash benefit: This provides a lump sum amount daily in case of hospitalization to take care of non -medical expenses for a maximum up to the 10th day of continuous hospitalization.
    • Daycare treatments: Pays medical expenses for 405 daycare treatments mentioned in the policy documents that require less than 24 hours of hospitalization.
    • Stay Fit: Get additional perks for every two claim-free years as per the sum insured and plan opted.
    • Tax Benefit: Get the tax benefit on paid premiums under section 80(D), Income Tax Act, 1961.

    Eligibility

    Entry Age (Adults)Minimum Age - 18 years
    Maximum Age - 65 years
    Entry Age (Children)Minimum Age - 91 days
    Maximum Age - 25 years
    RenewalLifetime
    Policy Tenure1, 2, 3 years
  6. Arogya Sanjeevani Policy

    A standard health policy that offers comprehensive cover for taking care of healthcare expenses. The policy can be purchased on an individual and family floater basis for the sum insured ranging between Rs. 1 lakh to Rs. 5 lakh.

    Key Features

    • Cashless treatment: Get the cashless facility from our network hospitals where an insurer pays the amount of policyholder's treatment.
    • Free look period: If you are not satisfied with the policy or you find it unsuitable to your needs, then request for the cancellation of the policy within a free look period of 15 days.
    • Renewability: The plan offers lifetime renewability.
    • AYUSH Treatment: Covers the medical expenses incurred on the treatment that involves Ayurveda, Yoga, and Naturopathy, Unani, Siddha, and homeopathy medicinal system.
    • Tax Benefit: Tax savings benefit on premiums paid under section 80(D) of the Income Tax Act, 1961.

    Eligibility

    Entry Age (Adults)Minimum Age - 18 years
    Maximum Age - 65 years
    Entry Age (Children)Minimum Age - 91 days
    Maximum Age - 25 years
    RenewalLifetime
    Policy Tenure1 years
  7. Liberty Hospi-Cash Connect Policy

    Liberty Hospi-Cash Connect Policy protects you and your family against the trauma you face because of the financial stress of treatment costs. The policy provides the lump sum amount daily in case of hospitalization along with a host of covers and this amount can be used as per the needs of the policyholder.

    Eligibility

    Entry Age (Adults)Minimum Age - 18 years
    Maximum Age - 65 years
    Entry Age (Children)Minimum Age - 91 days
    Maximum Age - 18 years
    Tenure1/2/3 years
    RenewalLifetime

    Key Features

    • The plan offers Double Accident benefits and ICU benefits
    • Only renewal benefits are covered under this plan but no claim loading on policy renewal.
    • Option of choosing individual or family floater cover at affordable premium rates and with amazing discounts.
    Loyalty discount5% discount, if member avails any other retail health insurance policy with Liberty
    Long term policy discount7.5% discount (for a policy term of 2 years)
    10% discount (for a policy term of 3 years)
    Direct policy purchase discount10% discount, if the policy is directly purchased through Liberty's website

    Get the tax benefit under section 80(D) of the Income Tax Act, 1961.

    Sample Premium Rates

    The graph illustrates the sample premium rates of Hospi-cash connect policy- Daily Hospital Cash (DHC) + Double Accident Benefit (DAB) for an individual assuming the age to be in range 91 days-45 years at the different sum insured.

    Sample Premium Rates of Hospi Cash Connect Policy

    Sample Premium Rates of Hospi Cash Connect Policy

What are the Exclusions of Liberty Health Insurance?

  • Self-inflicted injuries or attempt to suicide
  • Any condition caused by any sexually transmitted disease such as genital warts, Gonofrrhoea, genital herpes
  • Any dental treatment or surgery
  • External Congenital Anomalies
  • Treatment of mental disorders, psychiatric conditions, and stress
  • Any surgery or treatment performed for gender change
  • Circumcision
  • Non-allopathic treatment except for the AYUSH cover
  • War or any act of war, nuclear attack, invasion
  • Stem cell implantation
  • Cosmetic surgery, aesthetic surgery, or plastic surgery
  • Any weight management procedures and treatment
  • Any condition arising from pregnancy, miscarriage due to an accident, maternity, and childbirth.

What Is The Buying Process Of Liberty Health Insurance?

There are several options available in the market to buy Liberty Health Insurance plans. But every plan does not offer a good service and desired security. For a quick and smooth buying process, let's have a look at the below section:

Buying Process of Liberty Health Insurance

What Is The Claim Process Of Liberty Health Insurance?

Time is precious for every one of us. Liberty health insurance is empanelled with 5000+ network hospitals to ensure a hassle-free cashless treatment in your vicinity. They offer a quick and smooth claim settlement experience.

How to Register a Claim?

Call at the toll-free number of Liberty Health Insurance i.e., 1800 102 7477, or mail us at health360[at]libertyinsurance[dot]in.

Post or mail a written letter of intimation to the Liberty Health Portal within 48 hours of planned hospitalization. Whereas in case of emergency hospitalization, an insured person is required to inform the insurer within 24 hours of hospitalization.

What documents are required for the claim process?

Inpatient hospitalization / Daycare Procedures

  • Filled and signed claim application form
  • ID card and document of existing policies
  • Original documents of discharge summary with consolidated hospital bills, signed by the policyholder
  • Medical physician's certificate stating the medical condition and disease
  • All original bills and prescriptions
  • Original invoices for implants
  • Registration number of Doctor and his/her qualification
  • Registration number of hospital and PAN details

Road Traffic Accident

  • All the original documents related to in-patient treatment
  • Copy of FIR (First Information Report) from the policy
  • Copy of Medico-legal certificate

In Accidental Death Cases

  • Copy of Post mortem report
  • Death certificate

In Death Cases

  • All the original documents related to in-patient treatment
  • Death summary from the hospital
  • Death certificate from the doctor/surgeon

Pre and Post Hospitalization

  • Filled claim application form
  • ID card and document of existing policies
  • Original investigation and consultation bills
  • An original payment receipt with a medical prescription
  • Original documents of discharge summary with consolidated hospital bills, signed by the policyholder.

Ambulance Benefit

  • Filled claim application form
  • ID card and document of existing policies
  • Original Medical bill with original payment receipt
  • Doctor's prescription

Liberty Health Insurance Reviews

With high claim support i.e 97.84% and the ability to settle claims, Liberty Health Insurance has become one of the leading health insurance companies in India. The company has myriads of comprehensive and flexible health plans with various benefits and services that protect you and your family. Network hospitals are 5000+ which could be better in comparison to other general insurers.

Contact Details of Liberty Health Insurance

Corporate Address: Liberty General Insurance Co. Ltd. Reg Office- 10th floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai – 400013.

Call at the toll-free number of Liberty Health Insurance i.e.,: 1800 102 7477

Mail us at health360[at]libertyinsurance[dot]in.

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FAQs

1. What is the maximum number of claims allowed in one policy year?

You can make any number of claims till a specific cap is prescribed to you under the plan.

2. What are the different types of Premium payment modes available under Liberty Health Insurance?

The Liberty Health Insurance offers three modes of payment:

  • Cash payment at your nearest branch
  • Credit card/ Debit card
  • Net Banking

3. How can I check my policy status for Liberty Health Insurance?

Visit the nearest brand to check the policy status.

4. What are the key factors that affect the premium amount?

  • Age
  • Gender
  • Profession
  • Pre-existing diseases
  • Medical condition
  • Smoking practices

Find Out What Customers Are Saying

(Showing latest 5 reviews only)

- 4.4/5 (5 Total Rating)

June 1, 2021

Simi Bose

Coimbatore

I purchase this piolicy in 2019 and from that time they are always assist mail us the new notifications. Very good company

June 1, 2021

Shubhi Dev

Kochi

Thanks policyx. When i was confused about Liberty, i called policyx for guidance. They helped me choosing this company

June 1, 2021

Rajkamal

Meerut

The claim ratio is very good and that is why i choose this company. Many of my friends got their clearance ready easily.

Last updated on June 2021

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