Liberty health customer care

Liberty Health Insurance Customer Care Service

Liberty Health Insurance customer care is always available for its customers and policyholders. Whether you have a query related to buying a policy, initiating a claim settlement, seeking a solution, or finding grievance redressal information, Liberty Insurance’s customer service is committed to providing the best possible support.

This page provides information on Liberty Insurance’s customer care numbers, addresses, grievance redressal offices, and how to contact them when needed. Read on for assistance.

How to Contact Liberty Insurance Customer Care

Do you have queries about policy terms and conditions, claim settlement, or purchasing a new health policy from Liberty Health Insurance? Here’s how you can contact Liberty Insurance customer care:

Registered Office Address

Liberty General Insurance Ltd.
10th Floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400 013

Modes of Contact

• Website: https://www.libertyinsurance.in/health-insurance/
• Toll-free number: 1800 266 5844 (8:00 AM to 8:00 PM, 7 days a week)
• Toll-free (For claim intimation): 1800 102 7477
• Email (For claim intimation): [email protected]
• For senior citizens: 1800 180 1166
• Email (For senior citizens): [email protected]
• For NRIs: +91 124 6656507
• WhatsApp number: 85060 13131
• Branch Locator: Find your nearest branch office on their website.
• Email (Customer Support): [email protected]

How to Apply for Liberty Health Insurance Grievance Redressal

Here’s how to proceed with a grievance regarding your Liberty health insurance policy through their customer support:

1. If you have a complaint or query regarding your health policy, call the Liberty Health Insurance customer care number at 1800-266-5844 (8:00 AM to 8:00 PM, 7 days a week). You can also write to Liberty Health Insurance customer care at [email protected]. If you require further support, you can write a letter to the registered branch of Liberty Health Insurance at:

   Liberty General Insurance Ltd.
   10th Floor, Tower A, Peninsula Business Park,
   Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400 013

2. If you are still not satisfied with Liberty Insurance’s customer support, you can escalate your concern to [email protected]. You can also visit the nearest branch office of the company. The branch locator is available on their website.

3. For any further assistance with your policy query, you can contact the Service Head of Liberty Insurance Care at [email protected].

4. If your issue remains unaddressed, you can reach out to the insurance ombudsman for grievance redressal at the office addresses mentioned below.

Addresses of the Insurance Ombudsman Offices

• Ahmedabad

  Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th Floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.

  Tel: 079 - 25501201/02/05/06
  Email: [email protected]

  Jurisdiction: Gujarat, Dadra & Nagar Haveli, Daman and Diu

• Bengaluru

  Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.

  Tel: 080 - 26652048 / 26652049
  Email: [email protected]

  Jurisdiction: Karnataka

• Bhopal

  Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.

  Tel: 0755 - 2769201 / 2769202
  Fax: 0755 - 2769203
  Email: [email protected]

  Jurisdiction: Madhya Pradesh Chhattisgarh

• Bhubaneswar

  Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009.

  Tel: 0674 - 2596461 / 2596455
  Fax: 0674 - 2596429
  Email: [email protected]

  Jurisdiction: Odisha

• Chandigarh

  Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017

  Tel: 0172 - 2706196 / 2706468
  Fax: 0172 - 2708274
  Email: [email protected]

  Jurisdiction: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh

• Chennai

  Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018.

  Tel: 044 - 24333668 / 24335284
  Fax: 044 - 24333664
  Email: [email protected]

  Jurisdiction: Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry)

• Delhi

  Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.

  Tel: 011 - 23232481 / 23213504
  Email: [email protected]

  Jurisdiction: Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh

• Guwahati

  Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM).

  Tel: 0361 - 2632204 / 2602205
  Email: [email protected]

  Jurisdiction: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura

• Hyderabad

  Office of the Insurance Ombudsman, 6-2-46, 1st Floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.

  Tel: 040 - 23312122
  Fax: 040 - 23376599
  Email: [email protected]

  Jurisdiction: Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry.

• Jaipur

  Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.

  Tel: 0141 - 2740363
  Email: [email protected]

  Jurisdiction: Rajasthan

• Ernakulam

  Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.

  Tel: 0484 - 2358759 / 2359338
  Fax: 0484 - 2359336
  Email: [email protected]

  Jurisdiction: Lakshadweep, Mahe-a part of Union Territory of Puducherry

• Kolkata

  Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072.

  Tel: 033 - 22124339 / 22124340
  Fax: 033 - 22124341
  Email: [email protected]

  Jurisdiction: West Bengal, Sikkim, Andaman & Nicobar Islands

• Lucknow

  Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.

  Tel: 0522 - 2231330 / 2231331
  Fax: 0522 - 2231310
  Email: [email protected]

  Jurisdiction: Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar)

• Mumbai

  Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.

  Tel: 022 - 26106552 / 26106960
  Fax: 022 - 26106052
  Email: [email protected]

  Jurisdiction: Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane

• Noida

  Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.

  Tel: 0120-2514252 / 2514253
  Email: [email protected]

  Jurisdiction: State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur

• Patna

  Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.

  Tel: 0612-2680952
  Email: [email protected]

  Jurisdiction: Bihar, Jharkhand

• Pune

  Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030.

  Tel: 020-41312555
  Email: [email protected]

  Jurisdiction: Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Do you have more questions related to your policy claim initiation or are you facing issues with the terms and conditions of your Liberty health plans? Reach out to PolicyX.com for any further support via toll-free number 1800 4200 269 or write to us at [email protected].