Liberty health customer care
  • Hassle-free Liberty Customer Service
  • How to Contact Liberty Insurance?
  • Liberty Health Insurance Grievance Redressal
Liberty health customer care
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Liberty Health Insurance Customer Care Service

Liberty Health Insurance customer care support is always there for its customers and policyholder support. When you have a query related to buying a policy or intimating a claim settlement, getting a solution against your query or finding the grievance redressal information. The customer service of Liberty Insurance is committed to providing the best possible support to you.

This page discusses how to find Liberty Insurance’s customer care number, addresses, grievance redressal offices, etc and how to reach out to them when in need. Read further to get what you are seeking help for.

How do I contact Liberty Insurance customer care?

Do you have queries about the policy’s terms and conditions, claim settlement, or about buying a new health policy under Liberty Health Insurance? Here’s where you can raise a query to Liberty Insurance customer care:

Registered Office: Liberty General Insurance Ltd. 10th floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400013

Modes of ContactContact Details
Websitehttps://www.libertyinsurance.in/health-insurance/
Toll-free number1800 266 5844 (8:00 AM to 8:00 PM, 7 days of the week)
Toll-free (For claim intimation)1800 102 7477/ health360@libertyinsurance.in
Contact for senior citizens1800 180 1166 / seniorcitizen@libertyinsurance.in
Contact number for NRI+91 124 6656507
WhatsApp number85060 13131
Branch LocatorReach out to the nearest Branch Office
Email (customer support)care@libertyinsurance.in

How to apply for Liberty Health Insurance grievance redressal?

Here’s how to proceed with a query about your Liberty health insurance policy through their customer support:

  • Step 1

    If you have a complaint or query regarding your health policy, give a call to the Liberty Health Insurance customer care number at 1800-266-5844 (8:00 AM to 8:00 PM, 7 days a week). You can also write to Liberty Health Insurance customer care email id care@libertyinsurance.in. If you still feel like reaching out for extended support, write a letter to the registered branch of Liberty Health Insurance at;

    Liberty General Insurance Ltd.

    10th Floor, Tower A, Peninsula Business Park,

    Ganpatrao Kadam Marg, Lower Parel, Mumbai- 400013

  • Step 2

    If you are still not satisfied with the customer support of Liberty Insurance, you can escalate to the official email Manager@libertyinsurance.in. You can also visit the nearest branch office of the company. Click here to find the branch locator of Liberty Health Insurance.

  • Step 3

    Do you need any further assistance with your policy’s query? You can seek further help from the service head of Liberty Insurance Care at ServiceHead@libertyinsurance.in.

  • Step 4

    In a condition where your issue remains unaddressed, you can reach out to the insurance ombudsman for your grievance’s redressal at the office addresses mentioned in the table below.

Addresses of the Insurance Ombudsman Offices

Office DetailsJurisdiction of union territory or district
Ahmedabad
Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.
Tel.: 079 - 25501201/02/05/06
Email: bimalokpal.ahmedabad@cioins.co.in
Gujarat, Dadra & Nagar Haveli, Daman and Diu
Bengaluru
Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@cioins.co.in
Karnataka
Bhopal
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.
Tel.: 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@cioins.co.in
Madhya Pradesh Chhattisgarh
Bhubaneswar
Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009.
Tel.: 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@cioins.co.in
Odisha
Chandigarh
Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017
Tel.: 0172 - 2706196 / 2706468
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@cioins.co.in
Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh
Chennai
Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018.
Tel.: 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@cioins.co.in
Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry)
Delhi
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.
Tel.: 011 - 23232481/23213504
Email: bimalokpal.delhi@cioins.co.in
Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh
Guwahati
Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM).
Tel.: 0361 - 2632204 / 2602205
Email: bimalokpal.guwahati@cioins.co.in
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Hyderabad
Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122
Fax: 040 - 23376599
Email: bimalokpal.hyderabad@cioins.co.in
Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry.
Jaipur
Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: bimalokpal.jaipur@cioins.co.in
Rajasthan
Ernakulam
Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.
Tel.: 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@cioins.co.in
Lakshadweep, Mahe-a part of Union Territory of Puducherry
Kolkata
Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072.
Tel.: 033 - 22124339 / 22124340
Fax: 033 - 22124341
Email: bimalokpal.kolkata@cioins.co.in
West Bengal, Sikkim, Andaman & Nicobar Islands
Lucknow
Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331
Fax: 0522 - 2231310
Email: bimalokpal.lucknow@cioins.co.in
Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar)
Mumbai
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.
Tel.: 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@cioins.co.in
Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane
Noida
Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253
Email: bimalokpal.noida@cioins.co.in
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
Patna
Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.
Tel.: 0612-2680952
Email: bimalokpal.patna@cioins.co.in
Bihar, Jharkhand
Pune
Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030.
Tel.: 020-41312555
Email: bimalokpal.pune@cioins.co.in
Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Do you have more questions related to your policy claim intimation? Or may be stuck amid the terms and conditions of your Liberty health plans? Worry not! Reach out to PolicyX.com for any further support via toll-free number 1800 4200 269 or write us at helpdesk@policyx.com

Explore other Liberty General Insurance

To cater to the different medical needs of an individual & their family, Liberty General Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Liberty General Insurance plans explore more:

Accident Health Insurance

Janta personal accident policy designed by Liberty Health Insurance is designed specifically to cater to customers settled in rural India. The Janata...

Unique Features

  • Personal Accident Cover
  • Worldwide Cover
  • Lifelong Renewability

Liberty Janta Personal Accident Policy (Pros)

Liberty Janta Personal Accident Policy
  • Personal Accident Cover
  • Worldwide Cover
  • Lifelong Renewability

Liberty Janta Personal Accident Policy (Cons)

Liberty Janta Personal Accident Policy
  • Pre-existing diseases not covered
  • Death or disablement due to war
  • Self-harm or suicide attempt

Liberty Janta Personal Accident Policy (Other Benefits)

Liberty Janta Personal Accident Policy
  • Loss of limbs
  • Loss of an eye
  • Complete loss of eyesight in both eyes

Liberty Janta Personal Accident Policy (Eligibility Criteria)

Liberty Janta Personal Accident Policy
  • Minimum: 18 Years
  • Child: 5 to 18 Years
  • Maximum: 75 Years

Individual and Family Health Insurance

Secure Health Connect policy designed by Liberty Health Insurance offers comprehensive coverage with a wide range of sums insured from INR 2 lac to 15...

Unique Features

  • Wide Sum Insured Options
  • Stay-fit Perks
  • 6-hour Claim Assure

Liberty Secure Health Connect (Pros)

Liberty Secure Health Connect
  • Cataract
  • Covid-19 treatment
  • ICU charges

Liberty Secure Health Connect (Cons)

Liberty Secure Health Connect
  • Illegal activities
  • Alcoholism and drug abuse
  • Adventure sports

Liberty Secure Health Connect (Other Benefits)

Liberty Secure Health Connect
  • Ambulance cover
  • Health check-ups
  • Co-payment

Liberty Secure Health Connect (Eligibility Criteria)

Liberty Secure Health Connect
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 15 L

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Liberty Health Insurance Customer Care: FAQs

1. How can I find the nearest branch of Liberty Health Insurance?

You can visit the Branch Locator tab of Liberty Insurance.

2. Can I get a quick call from Liberty Health Insurance?

Visit the official website of Liberty Health Insurance and click on the ’request a callback’ service to get a call from the company.

3. What is the email ID for the submission of grievances to Liberty Insurance?

You can send your grievance request to Manager@libertyinsurance.in and ServiceHead@libertyinsurance.in.

4. What is the query settlement period of Liberty Health Insurance?

Liberty Health Insurance admits any customer’s query within 10 working days.

5. How can I know the claim settlement progress of my Liberty health policy?

You can go to the official website of Liberty Health Insurance, after filling in all the required columns like policy number, name, DOB, etc, you’ll be able to track your claim settlement progress.

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Simran Nirala

Written By: Simran Nirala

Lives In: Delhi, NCR Expertise: Health & Term Insurance Simran has an experience of 4 years in content writing. She transitioned from hospitality and digital marketing to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner, she keeps her audience hooked and solves their doubts smoothly.