ACKO Health Insurance

About ACKO Health Insurance

Established in 2016, ACKO General Insurance is a newly introduced private sector general insurance company in India. It adopts a completely online-based method for selling its products to the customers. The company deals in a variety of insurance products ranging from health insurance plans to car, and bike insurance products.

At present, this insurance company has served more than 50 million customers across India. The company partners with some of the world's leading digital business groups such as Ola, redBus, Amazon, and OYO. Besides, it has launched several products including trip insurance, electronics cover, and hotel-stay insurance alongside its partner companies.

Why Buy Health Insurance from ACKO Health Insurance Company?

To get an insight of the performance of the AckoHealth Insurance company, we at PolicyX.com have evaluated the company on several factors such as network hospitals, claim support, solvency ratio, etc. These factors will give you an insight into the company's performance and will help you make a decision. Let's take a look at the key features of Acko Health Insurance Company in detail:

Health Insurance Plans by ACKO Health Insurance Company

ACKO Health Insurance offers two different types of health insurance plans to help stay financially protected in medical emergencies. Let's have an overview of these plans.

Exclusions of ACKO Health Insurance Plans

While ACKO's health insurance plans cover most of the hospitalisation expenses, there are still a few treatments and medical conditions that are not covered. Given below is a list of exclusions that highlights such conditions. Let's have a look.

• Expenses related to any admission primarily for diagnostics and evaluation purposes.
• Obesity treatment expenses
• Change of gender treatment or surgeries
• Treatment necessitated due to participation in hazardous or adventure sports
• Medical treatment expenses related to childbirth or miscarriage
• Expenses related to sterility and infertility
• Any expenses incurred on Domiciliary Hospitalization and OPD treatment
• Treatment has taken outside the geographical limits of India

How to Purchase ACKO Health Insurance Plans?

There are two methods by which customers can purchase ACKO health insurance plans. First, the insurance policy can be bought from the ACKO company's website. Secondly, customers can purchase it by getting in touch with third-party intermediaries like agents and brokers who deal in selling ACKO Health insurance plans.

For your convenience, we've listed below the steps of buying Acko Health Insurance policy from the company's website. Let's take a look at it.

• Visit the official website of Acko Health Insurance company.
• On the main page, select the Health tab and click on 'Get quote'
• Fill in the required details
• The page will then show you the premium you need to pay for your policy.
• Pay the premium online and once the payment is confirmed, your policy details will be sent to your registered email address.

What Is the Claim Procedure of ACKO Health Insurance Plans?

The policyholders of ACKO health Insurance can raise claims for their health insurance policy through following two ways:

Notification of Claim

The claim notification with full particulars and important documents should be sent to the ACKO Insurance company or TPA within the prescribed time limit as specified in the table below:

Documents Required for Filing ACKO Health Insurance Claim

Given below is the list of documents that are required while raising a claim with ACKO company.

• Duly completed health insurance claim form
• Photo ID proof of the patient
• Medical practitioner's prescription advising admission
• Original bills and payment receipts
• Discharge summary including complete medical history of the patient
• Investigation/ Diagnostic test reports supported by the prescription
• NEFT Details (to enable direct credit of claim amount in the bank account) and a cancelled cheque.
• KYC (Identity proof with Address) of the proposer, where claim liability is above Rs. 1 Lakh as per AML Guidelines
• Legal heir/succession certificate
• Any other relevant documentation as required by Company/TPA for assessment of the claim

How Can I Renew My ACKO Health Insurance Policy?

• Visit the official website of ACKO Health Insurance.
• Log in to your ACKO account.
• You will see a 'Policy Card' which shows the applicable plans that are due renewal.
• Click on 'Buy Now' against your policy.
• Make the payment.

Alternately, you will receive SMS and/or email reminders for policy renewal.

• Click on the link that you have been sent.
• Authenticate yourself with the same phone number as used to purchase the previous policy.
• Confirm details on the Checkout Page.
• Make the payment.

How To Contact ACKO Health Insurance Company?

Here is how you can reach out to ACKO Health Insurance: