Network hospitals
14300+
Incurred claim ratio
83.88%
Sum insured
Up to 1 CR
No. of Plans
2
Solvency Ratio
4.3
Pan India Presence
17
Network hospitals
14300+
Incurred claim ratio
83.88%
Sum insured
Up to 1 CR
No. of Plans
2
Solvency Ratio
4.3
Pan India Presence
17
Established in 2016, ACKO General Insurance is a newly introduced private sector general insurance company in India. It adopts a completely online-based method for selling its products to the customers. The company deals in a variety of insurance products ranging from health insurance plans to car, and bike insurance products.
At present, this insurance company has served more than 50 million customers across India. The company partners with some of the world's leading digital business groups such as Ola, redBus, Amazon, and OYO. Besides, it has launched several products including trip insurance, electronics cover, and hotel-stay insurance alongside its partner companies.
The company has also received a few achievements and rewards recently. This includes the Golden Peacock Innovative Product award for the unique Ola Trip Insurance product by the company last year. The company was also selected as the winner of the Insurance and Savings category by Financial Express.
To find out more information about ACKO Health Insurance Company, read the sections given below.
Read along to find more about the plan:
Acko Health Insurance
To get an insight of the performance of the AckoHealth Insurance company, we at PolicyX.com have evaluated the company on several factors such as network hospitals, claim support, solvency ratio, etc. These factors will give you an insight into the company's performance and will help you make a decision. Let's take a look at the key features of Acko Health Insurance Company in detail:
ACKO Health Insurance offers two different types of health insurance plans to help stay financially protected in medical emergencies. Let's have an overview of these plans.
Standard Plan
Arogya Sanjeevani is a standard indemnity-based health insurance product designed to safeguard the medical requirements of customers.
Unique Benefits
Group Health Plan
Plan providing coverage for medical expenses arising out of hospitalization for a group of employees/workers of a particular organization.
Unique Benefits
While ACKO's health insurance plans cover most of the hospitalisation expenses, there are still a few treatments and medical conditions that are not covered. Given below is a list of exclusions that highlights such conditions. Let's have a look.
There are two methods by which customers can purchase ACKO health insurance plans. First, the insurance policy can be bought from the ACKO company's website. Secondly, customers can purchase it by getting in touch with third-party intermediaries like agents and brokers who deal in selling ACKO Health insurance plans.
For your convenience, we've listed below the steps of buying Acko Health Insurance policy from the company's website. Let's take a look at it.
The policyholders of ACKO health Insurance can raise claims for their health insurance policy through following two ways:
Under this process, the insurance company settles the medical bill directly with the hospital. Procedure for Cashless Claims
With this method, policyholders are required to clear their medical expenses arising out of hospitalization first and then raise a reimbursement claim by submitting proper medical bills and documents.
The claim notification with full particulars and important documents should be sent to the ACKO Insurance company or TPA within the prescribed time limit as specified in the table below:
S.No | Type of Claim | Prescribed Time limit |
1. | Reimbursement of hospitalization, daycare, and pre hospitalization expenses | Within 30 days of the date of discharge from the hospital |
2. | Reimbursement of post hospitalization expenses | Within 15 days from completion of post hospitalization treatment |
3. | Planned cashless hospitalization | At least 48 hours prior to admission to the hospital |
4. | Emergency cashless hospitalization | Within 24 hours from the date of hospitalization or before the insured person's discharge from the hospital |
Given below is the list of documents that are required while raising a claim with ACKO company.
Alternately, you will receive SMS and/or email reminders for policy renewal.
Here is how you can reach out to ACKO Health Insurance:
Unit No. 301, 3rd Floor, E-wing, Lotus Corporate Park Off Western Express Highway, Jay Coach Flyover, Goregaon, Mumbai, Maharashtra 400063.
1800 266 2256
health@ACKO.com
See More Health Insurance Articles
See More Health Insurance Articles
Renewing your ACKO Health policy online is a convenient process. Follow the steps mentioned below:
After purchasing the plan, the company will send the plan's link to the customer's registered mobile number and email ID.
Alternatively, you can log in to acko.com with your mobile number used to buy the policy and then select your policy to view the policy details.
Yes, the policyholder can get his policy cancelled by giving 15 days' written notice. Under such circumstances, the company will deduct the premium for the number of days the policy was active and then refund the premium accordingly. The table below shows the amount of refund provided as per the cancellation timing of the policy.
Timing of Cancellation | Refund % |
Up to 30 days | 75.00% |
31 to 90 days | 50.00% |
3 to 6 months | 25.00% |
6 to 12 months | 0.00% |
The company will provide you with regular status updates regarding your claim request via SMS and email. Alternatively, you can call on ACKO's toll-free number 1800 266 2256 to check the claim status.
The corporate health policy by ACKO provides cover to the employee and their family members (those included in the policy) for a fixed period of one year.
Yes, the health insurance plans by ACKO have a copayment clause of 5% that is applicable to the claim amount admissible and payable as per the terms and conditions of the policy.
Yes, the sum insured can be changed (increased/ decreased) but only at the time of renewal or at any time subject to underwriting by the Company. For any increase in the sum insured amount, the waiting period starts afresh only for the enhanced portion of the sum insured.
Yes, ACKO General Insurance allows its customers to port their policy to other insurers as per the portability guidelines issued by IRDAI.
Documents required to buy Acko Medical Insurance are:
Yes, as per the IRDAI guidelines, every insurance company including Acko Health insurance covers the expenses incurred due to COVID-19.
Acko Medical Insurance allows you to calculate your policy premium in advance by using an online tool. The online calculators calculate the premium based on a person's age, sum insured, chosen add-ons, etc.
All you have to do is fill in the details required, and the calculator will show the exact amount that you need to pay for your policy.
The premium for your Acko Health policy can be paid by using UPI, credit/debit cards, or net banking.
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