Exide Life Insurance
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Exide Life Insurance

Exide Life, an established and profitable life insurance company, commenced its operations in 2001-02. The insurance company is headquartered in Bangalore and is a fully owned subsidiary by HDFC, the Company manages assets of INR 18,381 Crores (as of 31 March 2021).

Exide Life focuses on providing long-term protection and savings plans and has a strong traditional product portfolio. Exide Life insurance plans are diverse and flexible.

Recognized as the Economic Times Best Brand under the BSFI category in 2020, Exide Life Insurance has a constant emphasis on innovation. They have an extensive geographic footprint with a vast client base and steady technology up-gradation, Exide Life Insurance has become a brand that India trusts.

Exide Life Insurance has achieved multiple awards and accolades since its inception:

Exide Life Insurance Awards and Recognition

  • ET Best Brands 2020 in the BFSI category
  • Exide Life Smart Term Plan voted Product of the Year 2019 in a National Survey conducted by Nielsen.
  • Digital Insurer of the Year 2018 (India) at the Insurance Asia News Awards
  • Ranked in the '100 Best Companies for women to work in India' in a survey by Working Mother and the AVTAR Group

Benefits of Exide Life Insurance

Exide Life Insurance has a tremendous reach all over India because of its multi-channel approach that includes bancassurance, agency network, direct and online channels, and corporate agency and broking. Exide Life Insurance has been operating for the last 20 years and has gained a wide customer base across 200+ cities. Its excellent claim settlement ratio of 98.54% for the financial year 2020-21 is amongst the best in the industry.

  1. A wide array of products

    Exide Life Insurance offers an extraordinary range of insurance products to its customers situated far and wide across the country. Exide Life Insurance provides a rich product mix including protection plans to strengthen the family's financial foundation, savings, and investment plans to meet various life goals, and retirement plans to secure your golden years.

  2. Wide premium collection network

    Exide life insurance makes premium payment easier with their multiple premium payment options like online payment, auto-debit from a bank account, cheque, cash, and multiple cash-only centers.

  3. Impressive claim settlement ratio

    Exide Life Insurance has one of the best claim settlement rates in the country. The figures for the financial year 2020-21 stand at 98.54%. It is a perfect reflection of the excellent customer service rendered by the company.

  4. Taxation benefits

    With Exide Life Insurance plans, the policyholders can avail tax deductions as allowed under the Income Tax Act 1961.

  5. Extensive customer service

    Exide Life Insurance has customer satisfaction as its prime endeavor. It offers easy procedures for renewing your insurance policies. By providing one of the most customer-friendly claim procedures, Exide Life Insurance endears itself to its policyholders by providing them peace of mind that the future of their family members is in safe hands.

Key Features of Exide Life Insurance Company

If you are planning to purchase a life insurance policy, you must evaluate important parameters (detailed below)of the insurer first. Buying a policy is a crucial decision and most of all, a long-term investment. Therefore, it is important to ensure that you have full information about the Insurer & the Insurance policy you choose.

To help you analyze the performance of Exide Life Insurance Company, we have examined a few factors such as claim settlement ratio, solvency ratio, etc that will help you to get an insight into the company's performance:

The table below presents key features of Exide Life's performance in FY 2020-21.

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Highlights Of Exide Life Insurance

Annual Premium IncomeRs. 3,325 crores
Assets under ManagementRs. 18,381 Crores
Claim Settlement Ratio98.54%
Solvency Ratio2.17
No. of Offices200

Please continue to read ahead for trends and detailed information on the above mentioned factors.

  1. Exide Life Insurance Annual Premium Income

    As per the IRDAI Report 2020-21, the company has reported an annual premium of Rs. 3,325 crores. As per the previous IRDAI reports, the company has shown exceptional growth.

    In the chart below, we have mentioned the annual premiums generated by the company in the last few fiscal years.

    Annual Premium Income of Exide Life Insurance

    Annual Premium Income of Exide Life Insurance
  2. Exide Life Insurance Claim Settlement Ratio

    The ratio is a measure of the claims paid against those filed. It helps you to analyze the claim settling ability of the Insurer. The ultimate goal of buying an insurance policy is ensuring that the dependents receive the benefits intended. Therefore, it is advisable to check the company's CSR to make an informed decision.

    In the current year, the company reported a CSR of 98.54%. The graph below illustrates the CSR of the company for the last fiscal years.

    Claim Settlement Ratio of Exide Life Insurance

    Claim Settlement Ratio of Exide Life Insurance
  3. Exide Life Insurance Solvency Ratio

    This ratio helps you to analyse the company's debt or other financial liabilities in the long term. IRDAI has made it mandatory for life insurers to maintain a solvency ratio of 1.5. As per the latest IRDAI Report, Exide Life has a solvency ratio of 2.17.

  4. Exide Life Insurance Operating Network

    Exide Life Insurance has established a multi-channel distribution network of agencies, bancassurance partnerships, corporate agents and brokers. The agency channel comprises about 40,000 advisors, spread across 200 offices PAN India. It also has a direct channel and online reach enabling easier access for the buyers.

Exide Life Insurance Plans

Exide Life Insurance Plans are designed to cater to every insurance related needs of an individual. Be it term plan, investment plan or retirement plan, the company has it all. Following is the list of plans which are offered by Exide Life:

Term Protection PlansExide Life Saral Jeevan Bima
Exide Life Smart Term Pro
Exide Life Smart Term Edge
Exide Life Term with Return of Premium Plan
Savings and Investment PlansExide Life New Creating Life Insurance Plan
Exide Life Smart Income Plan
Exide Life Star Saver
Exide Life Saral Jeevan
Exide Life Saral Bachat
Exide Life My Assured Income Plan
Exide Life Income Advantage Plan
Exide Life Secured Income Insurance Plans
Exide Life Guaranteed Income Insurance Plan
Exide Life Guaranteed Wealth Plus
Exide Life Wealth Maxima
Exide Life Assured Gain Plus
Exide Life Wealth Builder
Exide Life Wealth Elite
Exide Life Sampoorna Jeevan
Exide Life New Fulfilling Life
Exide Life Retirement PlansExide Life New Immediate Annuity
Exide Life Smart Pension Plan
Qualifying Recognised Overseas Pension Scheme (QROPS)
Exide Life Saral Pension
Group Insurance PlanExide Life Group Term Life
Exide Life Group Micro Term Insurance
Exide Life Group Loan Suraksha
Exide Life Group Gratuity Product
Exide Life Group Illness Rider
Exide Life Group Service Operations

Riders Available with Exide Life Insurance Plans

To give you enhanced protection, Exide Life Insurance Policy offers several riders that will help the individual to customize their plan as per their needs and requirements.

  • Exide Life Term Rider Exide Life Term Rider is an add-on product that assists you to enhance the basic life cover at a nominal additional premium. You can easily attach this rider with selective Exide Life Insurance Traditional plans.
  • Exide Life Critical Illness Rider Exide Life Critical Illness Rider is a protection cover that the insured can add to his/her traditional Exide Life Insurance Plans. It offers a lump sum benefit, where the life assured is diagnosed with any major illness that includes Cancer, Heart Attack, Paralysis, Kidney failure, Coma, etc.
  • Exide Life Group Illness Rider Exide Life Group Illness Rider is an add-on cover that is designed to provide financial protection to employees in case they suffer from a terminal illness or critical illnesses during the policy tenure. It pays a selective percentage of the rider sum assured on the diagnosis of the illness.
  • Exide Life Accidental Death Disability and Dismemberment Rider This rider offers enhanced coverage in case of accidental death, disability or dismemberment and can be attached to a traditional Exide Life Insurance Policy.

How To File a Claim at Exide Life Insurance?

Making a claim under Exide Life Insurance Policy is an easy & simple process. Just follow the below mentioned step to make a claim for Exide Life Insurance Company

  • Register claims at their official website.
  • Move to 'Customer Service' and click on 'All Claims'.
  • Click on 'Register A Claim'.
  • Fill the required details.
  • Submit form with the required documents.

You could also write to them at claims@exidelife.in

Upon completing the registration process, you shall receive an acknowledgement for the same. You can use the policy number to clear all your queries regarding the claim until the declaration of the decision.

If your request is accepted, the money shall be transferred to the claimant's account.

Note - You can also file the claim by visiting the company's branch office.

What Are The Documents Required For Claim Settlement?

For filing a claim for Exide Life Insurance Plans, you need to submit some documents along with the application. Below is the list of documents that you need to submit to file a claim under Exide Life Insurance.

  • Duly filled in Claim Intimation form.
  • Original Death Certificate.
  • Copy of Medical Cause of Death Certificate and Medical Records ( Outpatient consultation notes, Test results, Discharge / Death summary, Admission notes, etc).
  • Age Proof & Identification document.
  • Photos of the claimant.
  • Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant).

Exide Life Insurance Contact Details

To buy:1800 419 0808

websales@exidelife.in

Policy Service: 1800 419 8228; +91 80 4134 5444

care@exidelife.in

Claim Information: 080 49280628 (between 9:00 am and 6:00 pm)

Or, visit customer-service/complaints-and-feedback/write-to-us

Registered Office:3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore- 560 001, India

Exide Life Insurance: FAQs

1. What are the different premium payment modes available for Exide Life Insurance plans?

Below mentioned are some premium payment modes made available by Exide Life Insurance plans

  • Online Payment
  • Auto Debit
  • NEFT
  • ECS
  • Net Banking
  • Debit Card
  • Credit Card
  • eCollect

2. How can I renew my existing policy with Exide Life Insurance?

It can be done online in 3 easy steps:

  • Log into your account and enter your policy details along with the date of birth
  • Pay the fee via net banking or credit/debit card
  • Receive the online receipt of your premium payment

3. What is the Policy cancellation process at Exide Life Insurance?

You can visit the company branch and submit the duly filled surrender form and the necessary documents. Once the submitted documents have been received, you get a notification from the company and the refund will be initiated.

4. Is it possible to cancel my Exide Life Insurance policy and have a refund processed?

Generally, Life insurance plans come out with a free look in a period of 15- 30 days. If you cancel Insurance during this period, the total premium amount would be refunded and only the stamp duty fees will be deducted along with the proportional risk charges for the days you are being covered.

5. What modes are available for paying your premium online?

Various modes of payment are available that help in paying your premium online such as Debit card, Credit card, payment wallet, UPI, and Net Banking.

6. How to plan your financial savings with Exide Life Insurance? Is there a proper way to do it?

The website of Exide Insurance company incorporates a lot of planning tools and calculators, which help you in your financial planning. You can simply apply these tools to check how prepared you are. With the help of these, you can put all your relevant details and find out accordingly.

7. How much can I save on tax if I buy term insurance?

One can avail tax benefit of up to Rs.1.5 lakhs (from the taxable income) post paying the premium of term insurance plan. This helps in reducing the tax liability. The amount which is received from a term insurance plan after the death of a policyholder is also entitled to tax exemption under section 10(10D) of the Income Tax Act, 1961.

8. How safe is investing in ULIP? Are there assured returns in a ULIP?

Unit Linked Insurance Plan (ULIP) is a mix of insurance along with investment. However, the returns are never guaranteed in ULIP. Hence, the returns of your investment will largely depend on the market conditions and performance of various funds.

9. How do I get my policy related queries resolved?

For all your scheme/policy related queries, you can check out the following details:-

  • Buy Policy Online: 1800-419-0808
  • For Policy Servicing: 1800-419-8228
  • Go to Write to us section at the official site- https://www[dot]exidelife[dot]in/customer-service/complaints-and-feedback/write-to-us

10. What facilities are available for the NRIs in case they want to avail Exide Life Insurance policies?

Indians who have worked in the UK might have made some regular contributions from their income towards a pension fund. If they plan to move out of the UK, their pension funds can be transferred tax-free to pension schemes in India registered as QROPS.

11. I am an existing customer of Exide Life Insurance company. How can I check my policy status for Exide Life Insurance?

Follow the below mentioned steps to check the policy status of your Exide Life Insurance:

  • Go to the official website and login with your registered User ID and Password
  • Select the 'Customer Login' option
  • Enter your 'Username' and then select the 'Submit' option.
  • Next, enter your Password to login and access your existing policy status.

12. How can I renew my existing policy with Exide Life Insurance?

One has the option to renew their policy online or offline. To renew your insurance online, go to the renewal page on Exide Life Insurance's official website, input the relevant policy information such as your name and policy number, and then pay the premium to renew your coverage.

To renew your coverage via the offline approach, go to any Exide Life Insurance branch and make a premium payment.

Find Out What the Customers Are Saying

(Showing latest 5 reviews only)

- 5/5 (8 Total Rating)

May 31, 2022

Barkha Goyal

Chennai

I brought a Life insurance plan from Exide Life Insurance for my son. The plan offers me many benefit and I am able to secure my son s future. I am satisfied with this product and the customer service given by the company.

February 24, 2022

kamlesh

Lukhnow

My husband died due to covid and we need money as he was the only earning member in our family for school fees of my children. I shared my problem with them and they paid my money before time.

November 12, 2021

Veena Gehlot

Pune

HI, my name is Veena Gehlot. I am a widow and have 2 children. After my husband s death, Life was very difficult both emotionally and financially. Thanks to my husband s Exide Term Insurance policy, I am able to fulfil my children s education. Thankyou Exide Life Insurance.

September 30, 2021

Maninder Singh

Hyderabad

Good work guys. Exide Life Insurance is indeed a superb company. It offers a wide array of insurance products and looks after the investment needs of its customers.

September 30, 2021

Sohail Quresi

Delhi

Super Company. Good customer care with team experience. I happy that I buy this plan for my wife and childrens. Amazing.

Last updated on February, 2022

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