Care Health Insurance
  • 24x7 claim support
  • Covers COVID-19 hospitalization
  • Covers IVF treatment*
Care Health Insurance
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Care Health Insurance (Formerly Known As Religare Health Insurance)

Care Health Insurance (Formerly Known As Religare Health Insurance) is a specialized health insurance company in India. It is a direct subsidiary of Religare Enterprises Limited. The insurer offers quality-driven products related to Family health plans, Critical Illness, Personal Accident, Super Top-up, Maternity insurance along with Micro insurance products for the rural areas. Besides, it provides various wellness services to its customers.

The company has achieved many awards and accolades in the last few years. Some of them are mentioned below:

  • Best Health Insurance Company at the ABP News-BFSI Awards 2015
  • Best Health Insurance Company at the Emerging Asia Insurance Awards, 2019
  • Best Claims Service Provider of the Year - Insurance India Summit & Awards 2018.
  • Editor's Choice Award for Best Product Innovation at Finnoviti in 2013
  • Best Medical/Health Insurance Product Award at the FICCI Healthcare Excellence Awards in 2015, 2018 and 2019.

Key Features of Care Health Insurance Company (Formerly Known As Religare Health Insurance)

Care Insurance provides a comprehensive range of health insurance policies to meet the diverse healthcare needs of our customers. Care insurance also offers an in-house app that is a one-stop solution for all your policy concerns. Take a look at some other key features of the care medical insurance:

  • Network Hospitals: Care medical insurance offers quality cashless treatment in more than 16500 leading network hospitals across the country.
  • Solvency Ratio: When choosing an insurance company for you and your family, the solvency ratio is one of the most important factors to consider because it shows the company's ability to meet its long-term financial obligations. According to the IRDAI, It is mandatory to maintain the Solvency Ratio of 1.5. Care medical insurance currently has a Solvency Ratio of 2.52.
  • Market Share: Market share means the total number of policies that are sold by an insurance company and the premiums collected. As per the IRDAI Annual Report 2020-21, the Annual Gross Premium of Care Health Insurance is 2,559.75 crores.
  • Claim Support Ratio: Claim Support is one of the most important factors to consider when choosing an insurance company because it shows the insurer's ability to settle claims. Care Health Insurance has a claim settlement ratio of 100% which shows the company is reliable and cares about its customers.
  • No. of Branches: Care health insurance has more than 158 branches across India if the policyholders have any policy or claim-related queries then the customers can quickly visit the nearest branch of the company.
Highlight of Care Health Insurance

Care Health Plans (Formerly Known As Religare Health Insurance)

Care health insurance offers comprehensive health insurance policies designed to fulfill the health requirements of individuals and families. The list of care plans offered by the care health insurance is given below:

Care Health Individual & Family Floater Plans

Comprehensive

A comprehensive health plan for individuals and families, offering a wide range of sum insured options ranging from 3 Lakhs to 6 Crores along with global coverage benefit.

Unique Benefits

  • In-built maternity cover
  • No upper age limit for enrollment
  • Coverage for modern treatments

Flexible

Care Plus

Extremely flexible family health plan, allowing you to increase SI amount based on inflation rates.

Unique Benefits

  • 200% increase in cumulative bonus
  • Earn rewards for being fit
  • Unlimited SI recharge

Comprehensive

A comprehensive family floater plan that decides your policy premium based on the living cost of the city you reside in.

Unique Benefits

  • Covers IVF treatment
  • Compassionate travel coverage
  • Unlimited e-consultation

Affordable

Care Advantage

Enjoy the advantage of 1 crore cover and multiple benefits at lower monthly premiums with this affordable individual & family floater plan.

Unique Benefits

  • No bonus claim up to 50%
  • Automatic SI recharge
  • Organ donor cover

Maternity

A maternity health insurance plan with child cover. This plan protects individuals and families during medical emergencies.

Unique Benefits

  • 100% increase in SI as NCB
  • Newborn Cover
  • 541 day care treatments covered

Standard

Arogya Sanjeevani

A standard comprehensive plan mandated by IRDAI that offers coverage for both Ayurvedic or Allopathic treatments.

Unique Benefits

  • AYUSH Treatment
  • Pre and Post hospitalization
  • 5% cumulative bonus

Care Health Pre-existing Diseases Plans

Diabetes & BP

Get medical coverage for pre-existing diseases like BP, diabetes without any waiting period by bearing a co-pay of 20-30%.

Unique Benefits

  • No pre-policy checkup needed
  • Dialysis cover available
  • Annual Health Checkup

Heart Diseases

Care Heart

Individuals with pre-existing cardiac diseases can get coverage against medical treatments by paying 20-30% of co-payment for every claim.

Unique Benefits

  • Cardiac Health Checkup
  • Second medical Opinion
  • Automatic SI Restoration

Cancer Care

Care Cancer Mediclaim

Offers lifelong coverage against cancer and the cost of its treatment with several other benefits.

Unique Benefits

  • Annual Health Checkup
  • Chemo and radiotherapy cover
  • Air Ambulance Cover

Care Health Specialized Plans

Top-Up Plan

A super top-up health insurance plan to provide extra medical cover on the basis of policy deductible principle.

Unique Benefits

  • Covers modern treatment
  • Flexible options of deductible
  • No pre-policy medical test

Senior Citizen Plan

Comprehensive health plan for people above 60 to make their second inning stress-free from health-related financial worries.

Unique Benefits

  • No pre-policy Medical Checkup
  • Lifelong Renewability
  • Automatic SI Recharge

Critical Illness Plan

Care Critical illness

Offers coverage against 32 critical illnesses that are pre-defined under the policy such as catastrophic burns, coma, etc.

Unique Benefits

  • Psychiatric Counselling
  • Dialysis Cover
  • Organ Donor Cover

Calculate Care Health Insurance Premium

The premium amount of a health insurance policy depends on the type of policy you choose. PolicyX has shown a few sample premiums based on different coverage scenarios, making it simpler for you to calculate Care health insurance premiums. We have used the Care health insurance premium calculator to calculate sample premiums of various mediclaim policies offered by the insurer.

Care Plan

30 years2 Adult2 Adult+1 Child2 Adult+2 ChildAverage Premium (INR)
5L9,89512,33216,27512,835
10L12,43516,44615,45314,778

Care Senior Citizen

65 years2 Adult1 AdultAverage Premium (INR)
5L29,09518,17723,636
10L41,26525,82833,547

Care Critical illness

30 years1 Adult2 Adult2 Adult+1 ChildAverage Premium (INR)
10L1,1982,3652,9862,183
25L2,4714,8805,8154,389

Why Care Health Insurance?

With so many health insurance companies are available in the market, selecting an appropriate insurer for you and your family becomes quite a tedious task. So, PolicyX has mentioned some of the care health insurance benefits for your smooth and quick selection:

  • Specialized health insurer
    Care Health Insurance offers a unique combination of health plans that fit every budget and sync in with every healthcare need. Care is a specialized health insurer that ensures to look after all the healthcare needs of its customers.
  • In-house claim settlement team
    With Care Health, you don't have to engage with TPAs, as the company offers hassle-free in-house claim settlement which will save your time & energy.
  • In-house mobile app to address all policy concerns
    For queries like renewal, claim settlement or any policy-related concern, you can turn to the company's mobile app, and resolve all your queries in one go.
  • 16500+ Care Health network hospitals
    With a wide network of empanelled hospitals, Care Health Insurance allows you to easily avail cashless hospitalization facility.
  • Offers 10% renewal discount
    Every time you renew your Care insurance policy, you will get a renewal discount of up to 10 %.

Care Health Insurance Add-on Covers

Care Health Insurance plans offer several additional covers that can be brought along with the standard health plan. These rodes help to enhance the coverage and allow the policyholder to customize their plan as per their needs & requirements.

These add-on covers vary from plan to plan. However, to give you an insight into the add-on covers available, we have mentioned a few of these. Take a look:

  • No Claim Bonus Super: Care Health Insurance offers a 50 per cent increase in the sum insured for every claim-free year. The benefit can be availed up to a maximum of 100 per cent.
  • International Second Opinion: With this add-on, you can avail free international second opinion, and can be double sure before going for treatment.
  • Unlimited Automatic Recharge: This Care Health Insurance add-on cover gives the flexibility to recharge your sum insured an unlimited number of times, whenever it gets exhausted.
  • Everyday Care: This add-on cover pays 1% of the Sum Insured for each medical consultation and diagnostic test.
  • Coverage for Air Ambulances: This add-on insurance offers adequate coverage for treatments that are not available in your city.

Care Health Insurance Exclusions List

Know some of the conditions which are generally not included under Care Health Insurance.

Expenses attributable to self-inflicted injury resulting from suicide or attempted suicide

Sexually transmitted diseases like AIDS

Expenses attributable to alcohol or drug abuse

Medical issues caused due to war or similar conditions

Care Health Insurance Buying Process

You can buy Care health insurance plans from the brand's official website as well as through PolicyX.com. We have shared both processes below:

Buy from the Company

  • Visit the official website of the company and click on the 'Buy Now' tab.
  • Fill in all the necessary details.
  • Choose a plan and make the payment.
  • The insurer will send the policy documents to your registered email address.

Buy from PolicyX

  • Fill in the details in the 'Calculate Premium' form.
  • The next page will show all the available plans. Choose the best Care health plan and click on 'Buy Now'.
  • Pay the premium and your policy document will be shared on your registered email.

Why Buy from PolicyX?

PolicyX is a reliable source to buy health insurance policies. Well, we are here to answer why PolicyX.com is the best option to buy a health insurance policy.

  • IRDAI Approved: PolicyX.com is an IRDAI approved web aggregator that helps consumers in comparing, choosing, and buying policies online.
  • Free Comparison Service: PolicyX.com provides a single platform where you can compare different insurance companies, insurance plans, and their premiums.
  • Compare 15 companies in 30 sec: Consumers can compare up to 15 companies in just 30 sec on PolicyX.com.
  • Buy Insurance within 5mins: PolicyX offers a simple and quick buying process where consumers can buy insurance in less than 5mins.
  • 24x7 Customer Service: PolicyX is always with their customers as we offer 24x7 customer care service.
  • Free Future Claim Assistance: PolicyX is always there to help and assist your claim under any term insurance company.
Why Choose PolicyX.Com

Care Health Insurance Renewal

The company has designed a simple process for Care Health insurance renewal and policyholders can contact PolicyX for care health insurance renewal or follow just 4 steps as mentioned below and you are all set for Care Health insurance renewal.

  • Visit the official website and click on 'renewal'.
  • Enter your existing details such as policy number, date of birth, etc.
  • Click on 'Let's Renew'.
  • Pay online and renew your policy.

Care health insurance allows easy policy renewal through its in-house app.

Care Health Insurance Claim Process

Care Health insurance provides two options for claim settlement i.e. Cashless Claim and Reimbursement Claim. The processes are explained below:

Cashless Claim Process

  • Intimate hospital within 48 hours of hospitalization in case of planned hospitalization (24 hours in case of emergency).
  • Fill and submit the pre-authorization request form to the hospital's insurance/TPA desk.
  • The hospital will then send all the documents to the company for verification.
  • After document verification, the claim management team will send an approval letter to the hospital.
  • The hospital will proceed with the cashless treatment of the insured member.

*If the cashless claim is rejected, you can initiate the treatment and file for a reimbursement claim after discharge.

Reimbursement Claim Process

  • Intimate the company within 48 hours of hospitalization (24 hours in case of emergency).
  • Submit the claim form along with relevant documents.
  • Claim management team will verify the form and the documents.
  • Claim management team will send the approval letter.
  • Insurance company will reimburse the claim amount within 15 days.

Documents Required for Reimbursement Claim

  • Duly completed and signed claim form, in original
  • Valid photo-ID proof
  • Medical practitioner's referral letter and prescription
  • Original bills, receipts, and discharge cards from the hospital/medical practitioner
  • Original bills from pharmacy/chemists
  • Original pathological/diagnostic tests reports/radiology reports and payment receipts
  • Indoor case papers
  • First Information report, final police report, if applicable
  • Post mortem report, if conducted
  • Any other document as required by the company to assess the claim

How To Contact Care Health Insurance?

For any queries related to Care Health Insurance plans, you can contact the company through the following details:

Care Health Insurance Limited (formerly known as Religare Health Insurance Company Limited), 5th Floor, 19, Chawla House, Nehru Place, New Delhi-110019

customerfirst[at]careinsurance[dot]com

1800-102-6655/1800-102-4488 (Toll-free)

You can also reach out to the Care Health insurance customer care through whatsapp, mobile app, and chatbot.

Care Health Insurance: Frequently Asked Questions

1. What do you mean by NCB and NCB super under Care health plans?

Care health insurance rewards its customers with an increase of 10% in their policy's sum insured as No-Claim Bonus (NCB) for not making any claim.

NCB Super is an add-on benefit that can be added to your cover along with basic NCB. With NCB super you will receive a 50% increase in your SI amount after a claim free year. Another increase of 10% in the SI is also added to NCB super increment and a total increase of 60% is available to the customer on opting for NCB super.

2. How quick is the cashless claim approval process of Religare?

Care health insurance (formerly Religare) has an in-house claims team that processes cashless claims within 2 hours.

3. How can I request a claim for Religare health plan?

You can inform Care health insurance about a claim either by calling on their toll-free number 1800 102 4488 or by sending an intimation mail at customerfirst@religarehealthinsurance.com. You need to inform the company within 48 hours of planned hospitalization and 24 hours of emergency hospitalization.

4. What kind of health plans does Care insurance provide?

Care health insurance offers a variety of health plans to its customers ranging from comprehensive medical policies for individuals and families to disease-specific plans, and policies for senior citizens, youth, and critical illnesses.

5. Can I get a Care insurance plan to get coverage against pre-existing diseases?

Yes, you can buy Care Freedom health insurance policy to get coverage for pre-existing diseases by bearing a certain percentage of co-payment on every claim.

6. Can I get global coverage under Care health plans?

Yes, you can get global coverage under the Care Global variant of Care Plan.

7. What do you mean by Everyday care in Religare health insurance?

Everyday care under Care Health Insurance is an add-on benefit that covers routine doctor visits, medical checkups, and tests up to 1% of your chosen sum insured amount.

8. What is a Care Shield?

Care shield is a specially designed product to provide a shield to the customers from sky-rocketing costs of health care expenses. It offers 3 benefits: Claim shield, No-claim bonus shield, and Inflation shield.

9. What is the intimation period in Care health plans to apply for reimbursement claims in case of emergency hospitalization?

You need to inform the company within 24 hours of hospitalization in case of an emergency.

10. Do all the plans offered by Care come with maternity coverage?

No, the plans that come with maternity coverage under Care are: Care Health & Care Joy.

11. How soon a policyholder is required to file a claim to avail reimbursement under a Care Health Insurance?

For reimbursement purposes, the policyholder needs to file a claim within 15 days of discharge from the hospital.

12. How can I track my Care Health Insurance claim status?

You can easily track the claim status online. Visit the official website of Care Health Insurance and fill in the relevant details. Once done, the page will show you the current status of your cashless or reimbursement claim.

13. Can I buy a Health Insurance policy from the Care Health Insurance company and then avail benefits from the very next day?

No, one can only avail the coverage of Care Health Insurance policies after the waiting period of 30 days is over. However, the accidents and injuries are immediately covered.

14. What is the claim settlement ratio of Care Health Ratio?

Care Health Insurance had a Claim Settlement Ratio of 95.2% for FY 2020-21.

15. Is Care Health Insurance a trustworthy name?

Care health has successfully built a trustworthy name in the insurance industry since its inception. With a CSR of 95.2% and 30 lakh+ claims settled Care Health Insurance has earned its trust with their customer base. Care Health Insurance provides a comprehensive health insurance plan along with personal accident cover and critical illness cover. This ideal combination meets all of your family memberís health requirements making it a suitable option.

16. How many plans does Care Health Insurance have?

Care Health Insurance has 10+ products for different needs and requirements of individuals.

17. How strong is Care Health hospital network?

Care Health Insurance has over 19000+ Cashless Healthcare Networks.

Read Reviews & Ratings

Customer Review Image

Niyati

Rajkot

February 17, 2022

I am using their health insurance and used it for COVID19 treatment. I am so happy that covid treatment was handled by them. due to lockdown, i was facing money-related problems but their cashl...

Customer Review Image

Ram Dulari

Dehradun

August 16, 2021

Very nice company. I am very happy and fully satisfied with its services. God bless us all. 5 star to the whole team... WELL-DONE

Customer Review Image

Nayan

Guwahati

August 16, 2021

Religare Health Insurance is a nice company. and the way PolicyX.com helps its customers in understanding the process is commendable. I am very much impressed.

Customer Review Image

Manish Singhal

Ahmedabad

August 6, 2021

PolicyX helps me to find the best suitable plan for me and my family. They have a very professional salesperson and also I am very much happy with the service of Religare Health.

Customer Review Image

Sapna Khurana

Pune

August 6, 2021

One of the best health insurance company I have ever come across. Thank you PolicyX.com for assisting me at every step. I must say the team of PolicyX is very patient and hard-working. Thanks o...

Customer Review Image

Raj Kumar

Chandigarh

August 6, 2021

Received my reimbursement claim amount within a span of 8 days. Thank you POlicyX.com for helping me out in choosing such a great company. Keep up the good work Religare

Customer Review Image

Dr Mukesh Shah

Hyderabad

July 11, 2021

Excellent service by policyx and particularly Ms Prashansha Yadav employee Id 12671. She was prompt on the answer and listen very patiently and the answer was very clear and understandable. rea...

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Vivek Kapoor

Hyderabad

July 11, 2021

Excellent service by PolicyX. The team was prompt on the answer and listen very patiently and the answer was very clear and understandable. Really it was a pleasure to get in touch with this co...