About Care Health Insurance (Formerly Known As Religare Health Insurance)

Care Health Insurance Company was founded in the year 2012 and is headquartered in Gurgaon, Haryana. Formerly known as Religare Health Insurance, Care Health Insurance is a joint venture between Religare Enterprise Private Ltd., Union Bank of India, and Corporation Bank. The company has been adjudged as one of the best health insurance companies in India. The organization offers a vast range of health care plans, such as maternity insurance plans, senior citizen insurance plans, Diabetes and hypertension cover, cancer/critical illness insurance, top-up health insurance plans, individual and family floater insurance plans which makes the company an obvious choice for protecting self, family, and senior citizens under it.

With its hard work and commitment to offer the best to its customers, the company has achieved many awards and accolades and has become one of the most trusted names in the health insurance sector.

List of awards:

• Best Health Insurance Company at the ABP News-BFSI Awards 2015
• Best Health Insurance Company at the Emerging Asia Insurance Awards, 2019
• Best Claims Service Provider of the Year - Insurance India Summit & Awards 2018.
• Editor's Choice Award for Best Product Innovation at Finnoviti in 2013
• Best Medical/Health Insurance Product Award at the FICCI Healthcare Excellence Awards in 2015, 2018, and 2019.

Why Should I Buy Care Health Insurance (Formerly Known As Religare Health Insurance)?

Buying Health Insurance for you and your family not just helps you overcome the medical expenses incurred during hospitalization, but also offers peace of mind knowing that you have a financial backup.

However, with more than 20 health insurance companies available in the market, it can get difficult and confusing for an individual to choose an ideal company.

Not anymore! At PolicyX.com, with the help of our experts, we have shortlisted the top 10 health insurance companies, and Care Health Insurance Company (Formerly Known As Religare Health Insurance Company) stands in the fourth number. Therefore, if you have chosen Care as your Health Insurance provider, you can check out the list of reasons that will strengthen your decision and will help you to be confident about your choice:

1. Network Hospitals

   Having health insurance with a cashless facility can prove to be a blessing in disguise at the time of a medical emergency. Fortunately, at Care, you will be able to avail cashless facilities in more than 15,500 network hospitals across India and will ensure that you get hassle free cashless treatment without any financial burden.

   Network Hospitals of Top 10 Health Insurance Companies

   

   ** Data from IRDAI Annual Reports

   You can now check the list of network hospitals under Care Health Insurance with PolicyX.com as well. All you have to do is select your insurance company, your state, and your city. Once done, the page will show you all the empanelled hospitals in your vicinity.

2. Market Share

   Care Health Insurance has shown significant growth in the past few years, and that can be shown in the below-given graph. In the financial year of 2019-2020, the company's market share was 2151.25 crores, which shows good growth in its business volume. With several products and services, the company ensures to offer the best healthcare facilities to its customers. This dedication of the company has helped it to become a renowned name in the insurance market of India

   Market Share of Care Health Insurance (Formerly Known As Religare Health Insurance)

   

   ** Data from IRDAI Annual Reports

3. Solvency Ratio

   The solvency ratio of an insurance company tells you about the company's ability to meet its long-term financial goals. Therefore, it automatically becomes one of the important deciding factors while choosing an ideal health insurance company.

   At present, the Insurance Regulatory and Development Authority of India (IRDAI) has mandated the companies to maintain a solvency ratio of 1.5%, and Care Health very well matches the same.

   To be more sure, we assessed the company's solvency ratio of the last three years. Our results showed it to be a financially sound company and has enough resources to pay off the claims to the customers.

   Have a look at the below graph for further clarification:

   Solvency Ratio of Care Health Insurance Company (Formerly Known As Religare Health Insurance Company)

   

   ** Data from IRDAI Annual Reports

4. Claim Support

   Having a Health Insurance plan from a company that has poor or low claim support is of no use. The claim support ratio helps you to understand how fast the insurance company settles the claim of their policyholder during a medical emergency.

   Therefore, it is again important for you to consider a company that has good claim support so that you don't have to worry at the time of need.

   According to the IRDAI Annual Report of 2019-2020, Care Health's percentage of settling claims within 3 months is 100% (which is also the highest %), which indicates the company cares about its customers' needs at the time of medical emergencies.

   Claim Support of Top 10 Health Insurance Companies

   

   ** Data from IRDAI Annual Reports

5. Pan India Presence

   Care Health Insurance cares for you and that is why the company offers a pan India presence and offers a one-stop shop for all your health insurance needs. The company's branches are spread across the country. You can visit the company's official website to find your nearest branch.

6. Care Health Insurance Mobile App

   To make the process of managing your policy-related tasks easier, the company has come up with a Care Health Insurance Mobile App- your one-stop solution for all policy concerns. The app is available on Google Playstore and AppStore.

Watch Video For Detailed Review

Types of Health Plans Offered at Care Health

To cater to the health needs of every individual from different walks of life, Care Health has carefully curated 10 health plans that fit your different needs and requirements. From standard health plans to senior citizens, from top-up plans to maternity plans, Care has it all in its box of treasure.

Here is a list of all the 10 plans offered by Care Health that will help you narrow down your selection.

1. Care Health Insurance Plan

   Care Health Insurance is a new-age comprehensive health insurance policy that ensures the safety of the policyholder and family against financial risks arising out of a medical emergency. With several benefits, the plan ensures to cover all your healthcare needs without burdening your pockets.

   Key Benefits:

   • The plan offers several add-ons such as Global Coverage, Reduction in PED Waiting Period, Unlimited Automatic Recharge, etc. to cover your specific needs.
   • In case hospitalization is not possible, the plan will offer 10% of the sum insured for domiciliary hospitalization.

   Eligibility:

   Entry Age	91 days upwards; no maximum entry age
   Sum Insured	Minimum: Rs. 5 Lakhs Maximum: Rs. 6 Crores

   **Last Updated on 06-04-2021

2. Care Freedom: An Ideal Plan for Diabetics

   Care freedom plan is specially designed to provide healthcare protection to patients suffering from diabetes. It offers coverage against the expenses that the patient bears during the treatment like the cost of medicines, health check-ups, etc.

   Key Benefits:

   • The plan offers the add-on cover “Health Check+”, under which the annual health check-up can be upgraded to either Diabetes Health Check-up or Cardiac Health Check-Up.
   • The plan comes with a Companion Benefit, under which the insured will get a lump sum amount (up to the limits specified) if the policyholder is admitted to a hospital and the period of stay is more than 10 consecutive days.

   Eligibility:

   Parameters	Plan 1	Plan 2
   Minimum Entry Age	Individual: 18 years Child: 90 days	Individual:46 years Floater: Eldest Insured Person:46 years Other Adult: 18 years Child: 90 days
   Maximum Entry Age	Adult: Lifelong Child: 24 years
   Sum Insured	Minimum: Rs. 3 Lakhs Maximum: Rs. 5 Lakhs	Minimum: Rs. 7 Lakhs Maximum: Rs. 10 Lakhs

   **Last Updated on 06-04-2021

3. Care Heart Insurance Plan

   Care Heart Insurance Plan is specially designed for those individuals who are suffering from pre-existing cardiac ailments/disorders and have undergone cardiac surgery for the same. The plan can be bought on an individual as well as a family floater basis.

   Key Benefits:

   • For every claim-free year, the policy will offer a 10% increase in Sum Insured per policy year (up to 50% of SI).
   • Any expenses that were incurred from the alternative medical treatment such as AYUSH are also covered under the policy.

   Eligibility:

   Entry Age	Minimum: 18 years Maximum: No maximum entry age
   Sum Insured	Minimum: Rs. 3 Lakhs Maximum: Rs. 10 Lakhs

   **Last Updated on 06-04-2021

4. Care Joy Health Insurance Plan

   Care Joy Health Insurance Plan is a maternity-focused insurance plan, which bears the expenses of the insured in case of pregnancy and maternity needs. The plan comes in two variants, Joy Today & Joy Tomorrow, that offer different benefits according to the needs and requirements of the policyholder.

   Key Benefits:

   • Pre and post-hospitalization expenses (up to 30 and 60 days respectively) are covered under the plan.
   • The plan offers free coverage to the newborn baby for up to 90 days from the birth date.

   Eligibility:

   Plan Name	Joy Today	Joy Tomorrow
   Entry Age	Minimum - Adult: 18 years or above, Child: 1 Day Maximum - Adult: 45 years, Child: 24 Years
   Sum Insured - On an annual basis	Rs. 3 Lakhs / Rs. 5 Lakhs

   **Last Updated on 06-04-2021

5. Care Enhance Health Insurance Plan

   Care Enhance Health Super Top-up Plan offers extra safety net coverage to the basic health insurance plan. The policyholder can also choose the deductible along with the desired sum insured to enhance their basic coverage during emergency health conditions.

   Key Benefits:

   • Insured is not required to appear for a pre-policy medical check-up (for deductible amount and sum insured amount) less than 40 lakhs, till the age of 50 years.
   • The plan offers an add-on cover of “Expert Opinion”, wherein the policyholder is eligible to get a second opinion from the specialist medical professional.

   Eligibility:

   Entry Age	Minimum: 18 years Maximum: No Limit
   Sum Insured	Minimum: Rs. 1 Lakh Maximum: Rs. 30 Lakhs

   **Last Updated on 06-04-2021

6. Care Senior Health Insurance Plan

   Care Senior is a comprehensive health insurance plan designed to protect senior citizens and fund all their medical illnesses in the second innings of life, i.e. above 61 years of age. The plan is available on both individuals and floater basis and does not require any pre-policy medical check-up.

   Key Benefits:

   • It offers a 10% increase in the SI/policy year (maximum 50% of SI) in the case of every claim-free year. Care plan offers organ donor coverage (up to Rs. 1 lakh), depending on the SI.

   Eligibility:

   Entry Age	Minimum: 61 years Maximum: No Limit
   Sum Insured	Minimum: Rs. 3 Lakhs Maximum: Rs. 10 Lakhs

   **Last Updated on 06-04-2021

7. Care Advantage Health Insurance

   Care Advantage Health Insurance offers the sum insured of Rs. 1 Crore, which helps the policyholder to get wider coverage and benefits. The plan ensures that your family’s healthcare needs are adequately covered so that you don’t have to burden your pockets at the time of medical emergencies.

   Key Benefits:

   • In case your coverage is exhausted due to the claims made, the plan will reinstate the entire sum insured by your policy (once a year).
   • The plan comes with several add-on covers such as "Care Shield", "Room Rent Modification", etc. to look after your specific needs.

   Eligibility:

   Entry Age	Minimum - Adult: 5 years, Child: 91 days (floater policy) Maximum - Lifelong
   Sum Insured	Minimum: Rs. 25 Lakhs Maximum: Rs. 1 Crore

   **Last Updated on 06-04-2021

8. Cancer Mediclaim

   Care Cancer Mediclaim covers various medical expenses incurred during the treatment of cancer irrespective of the stage and type of cancer. The plan offers coverage for expenses beyond in-patient hospitalization as the plan also covers Chemotherapy and Radiotherapy expenses.

   Key Benefits:

   • No medical check-up is required before buying a cancer insurance policy.
   • If not satisfied with the medicines or treatment, this plan allows the policyholder to go for an International second opinion.

   Eligibility:

   Entry Age	Minimum: 18 years Maximum: 50 years
   Sum Insured	Minimum: Rs. 25 Lakhs Maximum: Rs. 2 Crore

   **Last Updated on 06-04-2021

9. Critical Mediclaim

   Critical Mediclaim is an individual and family health indemnity cover that is specifically designed to cover 32 listed critical illnesses that include cancer, end-stage renal failure, Alzheimer's disease, stroke, paralysis, heart diseases, etc.

   Key Benefits:

   • The plan offers coverage for chemotherapy and radiotherapy treatments.
   • The plan also offers Quick Recovery Counselling & Doctor on Call services to the policyholders.

   Eligibility:

   Entry Age	Minimum - For Adult: 5 years Maximum - For Adult: 50 years
   Sum Insured	Rs. 10 Lakhs/Rs. 25 Lakhs/Rs. 50 Lakhs/Rs. 1 Crore/Rs. 2 Crore

   **Last Updated on 06-04-2021

10. Arogya Sanjeevani Health Insurance

    Arogya Sanjeevani Health Insurance is a standard comprehensive plan that offers flexibility to the policyholder to choose between Ayurvedic or Allopathic treatments. The plan caters to your healthcare needs and comes with affordable premiums.

    Key Benefits:

    • The plan offers the benefits of “No Claim Bonus” by increasing 5% Sum Insured in case of Claim free Year.
    • The policyholder is also eligible to get coverage for cataract expenses (up to 25% of the sum insured or Rs. 40,000 per eye, whichever is lower).

    Eligibility:

    Entry Age	Minimum - Individual: 5 years, Floater: 3 months with at least 1 member of age 18 years or above Maximum - Child: 24 years, Adult: 65 years
    Sum Insured	Rs. 5 Lakhs

    **Last Updated on 06-04-2021

What Are Care Health Plan Exclusions?

• Expenses attributable to self-inflicted injury resulting from suicide or attempted suicide.
• The company does not provide coverage for sexually transmitted diseases such as AIDS.
• Expenses arising out of or attributable to alcohol or drug use/misuse/abuse.
• This company does not cover any claim caused due to war or similar conditions.

How To Buy Care Health Insurance?

Purchasing Care Health Insurance to safeguard your and your family's healthcare needs is now a matter of a few minutes. Follow the below procedure and get your policy from the comforts of your home:

• Visit the official website of Care Health. Enter your mobile number, email address, and click on 'Get Quote'.
• Fill in all the details such as name, number, age, gender, etc.
• Once done, the page will show you the most suitable plan and premium amount as per your requirements.
• Pay the premium online, and you will receive a soft copy of the policy document in your registered email id.

How Can I Renew My Care Health Insurance Online?

The online renewal process of Care Health is a hassle-free 3 step process. Just follow the below steps for a smooth renewal process-

• Visit the official website of Care Health and click on 'renewal'.
• On the next page, enter your existing details such as policy number, date of birth, etc., and click on "Let's Renew".
• Now, the last step is to make an online payment and renew your policy.

What Is the Claim Process of Care Health Insurance?

Care Health Insurance works in a very transparent and systematic manner to clear claims. Here is the process-

Case 1: Cashless Claim Procedures

• In the case of an emergency or planned hospitalization, intimate the insurer within 24 hours or 48 hours of hospitalization.
• The nominee of the policy has to fill and submit the pre-authorization request form to the hospital's insurance/TPA desk.
• The hospital will then send all the documents to the company for verification.
• After reviewing all your documents, the claim management team will send an approval letter to the hospital.
• The hospital will proceed with the cashless treatment of the insured member.

Note: If the cashless claim is rejected, the insured member can initiate the treatment and file for a reimbursement claim after discharge.

Case 2: Reimbursement Claim Procedures

• In the case of an emergency or planned hospitalization, intimate the insurer within 24 or 48 hours of the hospitalization.
• The insured has to submit the duly filled reimbursement claim form to the insurer along with the required supporting documents such as:
  1. Duly completed and signed claim form, in original
  2. Valid photo-id proof
  3. Medical practitioner's referral letter advising hospitalization
  4. Medical practitioner's prescription advising drugs/diagnostic tests/consultation
  5. Original bills, receipts, and discharge card from the hospital/medical practitioner
  6. Original bills from pharmacy/chemists
  7. Original pathological/diagnostic tests reports/radiology reports and payment receipts
  8. Indoor case papers
  9. First Information report, final police report, if applicable
  10. Post mortem report, if conducted
  11. Any other document as required by the company to assess the claim
• The company will check and review the documents.
• If the claim is approved, the company will transfer funds to your registered bank account.

Note- Submit the documents to the below-mentioned address-

Care Health Insurance Limited (formerly known as Religare Health Insurance Company Limited),

Unit No. 604 - 607, 6th Floor, Tower C, Unitech Cyber Park,

Sector-39, Gurugram-122001 (Haryana).

How To Contact Care Health Insurance?

For any queries related to Religare Care Health Insurance plans, please contact at the following:

Religare Health Insurance Customer Care Number: 1800-102-6655/1800-102-4488 (Toll-free)

Email: customerfirst[at]careinsurance[dot]com