Care Health Claim Process
  • Claim Process
  • Cashless Claims
  • Reimbursement Claims
Care Health Claim Process
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Care Health Insurance Claim Process

Claims are the financial compensation provided by the insurance company to the policyholder, to cover the financial loss incurred due to any medical situation. Filing a claim can be a tedious task, especially at the time of any medical emergency. So, Care Health Insurance Company has designed an easy and efficient process for filing a claim. The company has a dedicated team to assist the customer at every step of making the claim. The Claim Settlement Ratio of the company is 100% (for 3 months) which translates that they go above and beyond to provide a seamless claim settlement process. Here is a comprehensive look at the Care Health Insurance Claim.

Types of Care Health Insurance Claims

Cashless Claims: The policyholder can get treatment at a network hospital without worrying about the payment. Care Health Insurance company will later settle the hospital bill directly.

Reimbursement Claims: If the policyholder chooses a non-network hospital for treatment, they pay the expenses initially and then get the compensation after submitting the valid documents.

How To Claim Care Health Insurance?

Both cashless and reimbursement claims are processed differently and documents asked for each are also handled differently. In the claim process, the policyholder has to inform the company first, then submit the documents and after successful verification, the claims are settled. Now let us examine each type of procedure separately.

Care Health Insurance Cashless Claim Process

Cashless claims are the fastest way of filing a claim and they are settled directly between the insurer and the network hospital. Following are steps to file a cashless claim:

Step 1: Visit the network hospital and contact the TPA desk of the hospital. Ask for a pre-authorization form.

Step 2: With the assistance of the TPA, fill in all the details in the pre-authorization form, attach all the necessary documents as suggested by the TPA and submit the details via email.

Step 3: The company will verify all the submitted details and it may ask for additional documents if necessary.

Step 4: Once all the documents are submitted, the company will verify them and then settle the claims directly with the hospital.

Note:

  • The company could coordinate with the hospital administration for claim verification.
  • You can get the pre-authorization form at the TPA desk of the hospital.

Care Health Insurance Reimbursement Process

Reimbursement claims give the opportunity to the policyholder to choose the hospital where he wants to receive the treatment. Here are the steps required to process these claims:

Step 1: Submit the claim along with the claim from the TPA desk or mail it to the company.

Step 2: After verification, the hospital il notify the insured, through a text message or an email. The company can even send a claim approval letter.

Step 3: The claim amount will be sent directly to the policyholder’s bank account.

Claims Process For Accidents

In any emergency situation such as an accident, inform the company within 24 hours of hospitalization. You can inform the company by calling on their toll-free number or by emailing them. Here are a few important points to process these claims:

Step 1: Inform the company and contact the hospital TPA.

Step 2: Download the claim form and fill in all the details and submit it to the TPA or the company.

Step 3: Care Health Insurance Company will settle the claim after verification of the document.

Documents Required For Accident Claims

For submitting the accident claims following documents are required:

  • Police Report or FIR
  • Medical Certificate from the doctor/hospital
  • Discharged summary from hospital/doctor
  • Medical report
  • Medical documents from the hospital/doctor
  • Post-mortem report
  • Death Certificate (For Accidental Death)

Documents Required For Cashless And Reimbursement Claims

Here is the list of documents required for filing the claim:

  • Claim Form (Duly filled and Signed)
  • Doctor’s Prescription
  • Diagnostic Tests and Medical Reports
  • Original Biils
  • Police Report or FIR
  • Post- Mortem Report
  • Death Certificate
  • Health Policy Details (Policy Number, name of the policyholder, nature of illness)

Tips To Avoid Claim Rejection

Sometimes the claims get rejected, and there may be many reasons behind this. Here are a few tips that may help you avoid rejection of claims:

  • Be honest about the pre-existing disease when buying the policy.
  • Follow the specific time frame for planning and emergency hospitalization. This means notifying planned hospitalization 48 hours before and emergency hospitalization within 24 hours.
  • Collect all the important documents and submit them as soon as the claims are filed.
  • Check for the waiting period of some specific diseases, to avoid any confusion while filing a claim.
  • Read all the policy documents thoroughly, including inclusion and exclusions to avoid any discrepancy in filing the claim.

Care Health Insurance Network Hospital List

Care Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, Care Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

Explore other Care Health Insurance

To cater to the different medical needs of an individual & their family, Care Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Care Health Insurance plans explore more:

Individual and Family Health Insurance

Arogya Sanjeevani was first introduced by IRDAI (Insurance Regulatory and Development Authority of India) in the year 2020 to provide a standard and a...

Unique Features

  • High sum insured
  • 540+ procedures covered
  • Organ donation cover

Arogya Sanjeevani Plan (Pros)

Arogya Sanjeevani Plan
  • AYUSH treatment
  • Affordable premium
  • Lifelong renewability
  • Tax benefit

Arogya Sanjeevani Plan (Cons)

Arogya Sanjeevani Plan
  • Change of gender treatment
  • Obesity treatment unavailable
  • Hazardous activity not covered

Arogya Sanjeevani Plan (Other Benefits)

Arogya Sanjeevani Plan
  • Modern treatments available
  • 50% cumulative bonus
  • 30 days pre-hospitalisation

Arogya Sanjeevani Plan (Eligibility Criteria)

Arogya Sanjeevani Plan
  • Entry age- 5 years
  • Max entry age- 65 years
  • SI- 5 L
  • Waiting period- 30 days

Individual and Family Health Insurance

Care Operation Insurance Plan is designed specifically to offer you surgical operations coverage. A wide range of sum insured options are available ra...

Unique Features

  • Unlimited E-consultations
  • Automatic Restoration
  • Wellness Benefits

Care Operation Insurance (Pros)

Care Operation Insurance
  • Health services
  • Air Ambulance cover
  • Chemotherapy cover

Care Operation Insurance (Cons)

Care Operation Insurance
  • Illegal activities
  • Alcohol abuse
  • Obesity treatments

Care Operation Insurance (Other Benefits)

Care Operation Insurance
  • Dialysis cover
  • Second opinion
  • Organ donor cover

Care Operation Insurance (Eligibility Criteria)

Care Operation Insurance
  • Min entry age: 5 Years
  • Max entry age: 50 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 2 Cr

Individual and Family Health Insurance

Care Advantage Health Insurance is an ideal 1 Crore option so that a policyholder's family is adequately covered. Care Advantage health insurance offe...

Unique Features

  • High sum insured
  • 540+ procedures covered
  • Organ donation cover

Care Advantage Plan (Pros)

Care Advantage Plan
  • No bonus claim up to 50%
  • Automatic SI recharge
  • Organ donor cover
  • Automatic recharge
  • High SI

Care Advantage Plan (Cons)

Care Advantage Plan
  • 20% co-pay
  • Obesity treatment unavailable
  • Hazardous activity not covered

Care Advantage Plan (Other Benefits)

Care Advantage Plan
  • Ambulance cover available
  • Optional cover available
  • Co-pay waiver
  • Room rent modification

Care Advantage Plan (Eligibility Criteria)

Care Advantage Plan
  • Entry age- 91 days
  • Max entry age- Lifelong
  • SI- 25 L to 6 Cr
  • Waiting Period- 30 days

Critical Illness Health Insurance

Worried about cancer in your bloodline? Care Cancer Mediclaim has got you covered. Cancer can be defined as distress, hopelessness and loss. There cou...

Unique Features

  • Wide SI options
  • Lifelong renewability
  • Cancer-related global coverage

Cancer Mediclaim Policy (Pros)

Cancer Mediclaim Policy
  • Annual health checkup
  • Chemo and radiotherapy cover
  • Air ambulance cover
  • Chemo and radio therapy
  • Organ donor cover

Cancer Mediclaim Policy (Cons)

Cancer Mediclaim Policy
  • Change of gender treatment
  • Obesity treatment unavailable
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Cancer Mediclaim Policy (Other Benefits)

Cancer Mediclaim Policy
  • International second opinion
  • Doctor on call
  • Air ambulance cover
  • OPD cover

Cancer Mediclaim Policy (Eligibility Criteria)

Cancer Mediclaim Policy
  • Entry age- 5 years
  • Max entry age- 50 years
  • SI- 10 L to 2 Cr
  • Waiting Period- 30 days

Accident Health Insurance

Care Secure personal accident policy covers accidental death, permanent and temporary partial/total disability, recovering treatment costs, accidental...

Unique Features

  • PTD & PPD cover
  • Cover for child education
  • 100% accidental death payout

Care Secure Personal Accident (Pros)

Care Secure Personal Accident
  • Accidental death
  • Accidental total disablement
  • Permanent total disablement

Care Secure Personal Accident (Cons)

Care Secure Personal Accident
  • Illegal activities
  • Alcohol abuse
  • Obesity treatment

Care Secure Personal Accident (Other Benefits)

Care Secure Personal Accident
  • Accidental hospitalisation
  • Tax benefits
  • Loyalty benefit

Care Secure Personal Accident (Eligibility Criteria)

Care Secure Personal Accident
  • Min entry age: 18 Years
  • Max entry age: 70 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 50 L

Individual and Family Health Insurance

Care Supreme is an extensive coverage health insurance plan that safeguards you and your family members without worrying about your future healthcare ...

Unique Features

  • Unlimited E-consultations
  • Automatic Restoration
  • Wellness Benefits

Care Supreme Plan (Pros)

Care Supreme Plan
  • Modern treatments
  • Renewal discounts
  • Unlimited e-consultation

Care Supreme Plan (Cons)

Care Supreme Plan
  • Illegal activities
  • alcohol abuse
  • obesity treatments

Care Supreme Plan (Other Benefits)

Care Supreme Plan
  • Ambulance cover
  • Doctor on chat
  • Maternity care

Care Supreme Plan (Eligibility Criteria)

Care Supreme Plan
  • Min entry age: 18 Years
  • Max entry age: No age limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1 Cr

Individual and Family Health Insurance

Free yourself from the worries of healthcare. As the name suggests, Care Freedom is the plan that allows you to be worry-free in every situation. Thi...

Unique Features

  • Additional health checkups
  • Dialysis cover
  • No pre-medical check-up

Care Freedom (Pros)

Care Freedom
  • No pre-policy checkup needed
  • Dialysis cover available
  • Annual health checkup

Care Freedom (Cons)

Care Freedom
  • Change of gender treatment
  • Obesity treatment
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Care Freedom (Other Benefits)

Care Freedom
  • Cashless healthcare
  • No pre-policy check up
  • SI recharge
  • Lifelong renewability

Care Freedom (Eligibility Criteria)

Care Freedom
  • 2 plan variants
  • Consumable allowance
  • Annual health check-up
  • Long term discounts

Critical Illness Health Insurance

Critical Mediclaim Care health insurance policy gives you protection against 32 defined critical illnesses based on an indemnity plan. This super-faci...

Unique Features

  • 32 Critical illnesses cover
  • Dialysis expenses covered
  • Avail psychiatric counselling

Care Critical Mediclaim (Pros)

Care Critical Mediclaim
  • Wellness benefits
  • Organ donor cover
  • 32 CI covered

Care Critical Mediclaim (Cons)

Care Critical Mediclaim
  • Obesity treatment
  • alcohol abuse
  • illegal activities

Care Critical Mediclaim (Other Benefits)

Care Critical Mediclaim
  • Global coverage
  • International opinion
  • Doctor on call

Care Critical Mediclaim (Eligibility Criteria)

Care Critical Mediclaim
  • Min entry age: 5 Years
  • Max entry age: 50 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 2 Cr

Senior Citizen Health Insurance

Care Senior Citizen is specially designed to offer coverage for individuals above 60 years of age. It offers flexibility to choose the sum insured tha...

Unique Features

  • No pre-policy check-up
  • Annual rewards available
  • Reduction in wait period

Care Senior (Pros)

Care Senior
  • Affordable premiums
  • Day care treatments
  • ICU charges

Care Senior (Cons)

Care Senior
  • Illegal activites
  • Adventure sports
  • Alcohol abuse

Care Senior (Other Benefits)

Care Senior
  • No-claim bonus
  • Second opinion
  • Alternative treatments

Care Senior (Eligibility Criteria)

Care Senior
  • Min entry age: 61 Years
  • Max entry age: No Limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 10 L

Individual and Family Health Insurance

Single health insurance to cover all family members. Care health insurance plan is a comprehensive medical policy for individuals and families. It is ...

Unique Features

  • No claim bonus up to 100%
  • Annual health check-ups
  • Personal accident cover

Care Plan (Pros)

Care Plan
  • In-built maternity cover
  • No upper age limit for enrollment
  • Coverage for modern treatment
  • Pre-existing diseases

Care Plan (Cons)

Care Plan
  • War
  • Riot
  • AIDS
  • Miscarriage
  • Congenital disease

Care Plan (Other Benefits)

Care Plan
  • Lifelong renewability
  • ICU charges
  • Day care treatment
  • Ambulance cover
  • Organ donor cover

Care Plan (Eligibility Criteria)

Care Plan
  • Min entry age: 91 days
  • Max entry age: No limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 6 Cr

Women Health Insurance

An ideal combination of hospitalization and maternity care. Care Joy health insurance is designed specifically for expecting mothers and their newborn...

Unique Features

  • Newborn baby cover
  • 541 Daycare treatments
  • Modern treatments cover

Care Joy Plan (Pros)

Care Joy Plan
  • 2 Plan variants
  • New born cover
  • Maternity cover

Care Joy Plan (Cons)

Care Joy Plan
  • Illegal activities
  • Alcohol abuse
  • Ambulance cover

Care Joy Plan (Other Benefits)

Care Joy Plan
  • No claim bonus
  • Renewal
  • Lifelong renewability

Care Joy Plan (Eligibility Criteria)

Care Joy Plan
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 5 L

Family

A top-up plan based on policy deductible principle Care Enhance is a super top-up health insurance plan that provides extra health insurance coverage ...

Unique Features

  • Flexible deductible
  • Modern treatments
  • No pre-medical check-ups

Care Enhance Plan (Pros)

Care Enhance Plan
  • Covers modern treatment
  • Flexible options of deducton
  • No pre-policy medical test
  • Annual health check-up
  • Floater option

Care Enhance Plan (Cons)

Care Enhance Plan
  • Change of gender treatments
  • Obesity treatment unavailable
  • HIV/AID not covered

Care Enhance Plan (Other Benefits)

Care Enhance Plan
  • High sum insured
  • Organ donor expenses
  • Expert opinion cover
  • Cashless treatment

Care Enhance Plan (Eligibility Criteria)

Care Enhance Plan
  • Entry age- 5 years
  • Max entry age- No age limit
  • SI- 1 L to 55 L
  • Waiting period- 30 days

Family

Get coverage based on your residential zone. Care Classic health insurance is a family floater health plan ideal for married couples, joint families, ...

Unique Features

  • IVF treatment cover
  • Free doctor consultation
  • Discounted premiums

Care Classic (Pros)

Care Classic
  • Room rent covered
  • Day care treatment
  • Advanced technology methods
  • ICU charges

Care Classic (Cons)

Care Classic
  • Global coverage
  • Air ambulance
  • Vaccination
  • Daily hospital cash

Care Classic (Other Benefits)

Care Classic
  • AYUSH treatment
  • IVF treatment
  • Cataract
  • No claim bonus

Care Classic (Eligibility Criteria)

Care Classic
  • Min. entry age: 18 Years
  • Max. entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 15 L

Individual and Family Health Insurance

Care Plus health insurance is a complete healthcare plan that is loaded with features and protects you and your family. Care Plus offers comprehensive...

Unique Features

  • Comprehensive coverage
  • No upper age limit
  • Variants on Sum Insured

Care Plus Plan (Pros)

Care Plus Plan
  • Ambulance cover
  • Day care treatments
  • Domiciliary hospitalization

Care Plus Plan (Cons)

Care Plus Plan
  • Illegal activities
  • alcohol abuse
  • obesity treatment

Care Plus Plan (Other Benefits)

Care Plus Plan
  • Personal accident cover
  • Inflation shield
  • Health services

Care Plus Plan (Eligibility Criteria)

Care Plus Plan
  • Min entry age: 5 Years
  • Max entry age: No limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 25 L

Critical Illness Health Insurance

Care Heart is a unique plan launched by Care Health Insurance that provides the flexibility to choose from benefits like Active heart health check-ups...

Unique Features

  • Coverage for OPD
  • Home care available
  • International 2nd opinion

Care Heart Plan (Pros)

Care Heart Plan
  • Cardiac health check up
  • Second medical opinion
  • Automatic SI restoration
  • Lifelong cover

Care Heart Plan (Cons)

Care Heart Plan
  • Change of gender treatment
  • Obesity treatment unavaialable
  • Hazardous activity not covered
  • HIV/AIDS not covered

Care Heart Plan (Other Benefits)

Care Heart Plan
  • OPD care
  • Home care
  • International 2nd opinion
  • Automatic recharge
  • High SI

Care Heart Plan (Eligibility Criteria)

Care Heart Plan
  • Entry age- 18 years
  • Max entry age- No age limit
  • SI- 3 to 10 L
  • Waiting period- 30 days

Health Insurance Companies

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Care Health Claim Process: FAQs

1. From where we can download the claim form?

You can download the claim form from the official website of the Care Health Insurance Company. Visit the company’s website, locate the ’Download’ option on the footer of the page, and click on ’Claim form ’ to download it.

2. How long after the policyholder must inform the company about emergency hospitalization?

In case of emergency hospitalization, the policyholder must inform the company within 24 hours of being admitted to the hospital.

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Bindiya Sinha

Written By: Bindiya Sinha

Bindiya is a seasoned content writer specializing in keeping readers acquainted with the insurance industry, term insurance developments, and life insurance sector shifts. With an experience of 3 years in insurance, Bindiya ensures that her readers stay well informed with the insurance developments and factually correct information.