Star Health Insurance, India's first stand-alone health insurance provider, initiated its business in 2006. Star Health and Allied Insurance Co Ltd are providing leading services in Health, Personal Accident, and Overseas Travel Insurance along with an array of other sterling insurance services.
Star Health has excellent products to cater to everybody and is one of the leading market players catering to different consumers be it individuals, families, or corporates. Star Health Insurance is prominently into bancassurance having long-standing relationships with several Indian banks. With more than 12800+ employees and 640+ branch offices all over India, Star Health Insurance has become a trusted brand. Health Insurance is one of the most promising segments in which the company operates.
The policies cover hospitalization expenses, medical check-ups, critical illnesses, Ayurveda treatment, etc. Star Health Insurance Company has recently introduced a pilot product to offer coverage for coronavirus patients. A unique step that sets this insurer apart is that Star Health Insurance is the only private insurer in the market with an insurance plan specifically for autism.
Star Health Insurance Claim Settlement Ratio (claims settled within 3 months) is 99.64% indicates the positive customer experience it stands for. With its hard work and commitment to proving the best to its customers, Star Health Insurance company has achieved many awards and accolades in the last years.
Few Awards and Recognitions of Star Health
Most Innovative New Product of the Year (2020)
Best BFSI Brands 2019 by Economic Times
Best Health Insurance Provider of the year by Money Today Financial Awards 2018-2019
Health Insurance Provider of the Year Silver Award by Outlook Money Awards 2018
Best Health Insurance Provider of The Year by Money Today Financial Awards 2017-18
W.H.O Award Of Excellence 2017
Best Health Insurance Company of 2017 by CMO Asia
Why choose Star Health Insurance?
You can choose Star Health Plans to avail the following benefits.
Network Hospitals: With cashless facility, your insurer will settle all your medical expenses with your healthcare provider. Star Health has a tie-up with 12,000+ Hospitals across the nation in which you can get hospitalized (if required) and the insurer will directly settle the bill with the hospital
Hassle-free Claim Settlement: Star Health Insurance provides a quick and hassle-free claim settlement process. The rate of claim settlement within 2 hours is 90% for this insurance company indicating that a customer's need is its top priority.
Solvency Ratio: To assess the company's ability to meet its long-term financial obligations, one must go through the solvency ratio of the organization. As per, IRDAI maintaining a solvency ratio of 1.5 is mandatory and Star health insurance has a solvency ratio of 2.1
Claim Settlement Ratio (settled < 3 months): As per the IRDAI Report: 2020-21, 99.64 % of claims were settled by Star Health Insurance within the three months of claims filed.
Annual Premium: With the wide range of health products available, the company caters to the needs of every individual from every walk of life. As per the IRDAI report 2020-21, Star Health has an Annual Premium of 9,388.54 Cr.
24X7 Assistance: Star Health Insurance's friendly representatives are there to assist you 24*7
Add-on Benefits: Health insurance plans include a range of add-on benefits such as hospital cash, patient care, and more to help you get full insurance by paying a little extra premium.
Variety of Health Insurance Plans: Star Health Insurance offers a wide variety of health insurance plans specially designed for individuals, families, and corporates.
All You Need To Know About Star Health Insurance? Find complete details in one go!
Star Health medical insurance plans are designed to meet all the healthcare requirements of the masses. PolicyX.com has made it simpler for you to choose a Star health plan tailor-made for your and your family by classifying it in different sections as given below:
This plan is for individuals who want to protect themselves and their families against the deadliest virus of Covid-19.
No pre-medical Test
Only 16 days of Waiting Period
Low premium amount
Corona Kavach Policy
It covers the cost of hospitalization if the policyholder tested positive for COVID-19.
Home Care Treatment
No pre-medical screening test
Corona Rakshak Policy
This policy offers 100% sum insured to the policyholder if he/she tested positive for COVID-19.
No pre-medical screening test
Sum insured: INR 50K to 2.5Lakhs
Only 15 days Waiting Period
Star Health Insurance Network Hospital List
Star Health Insurance Network Hospitals are present in 28 states nationwide. With a wide network of hospitals, Star Health Insurance ensures that you are medically secured, irrespective of the city you reside in.
You can avail all these mentioned inclusions in Star Health Insurance Plans:
In-patient Hospitalisation Expenses: Health insurance plans offered by Star Health Insurance cover you against hospitalization expenses incurred due to hospitalization because of any illness, sickness, disease, or accident.
Pre and post-hospitalization Expenses: Pre-hospitalization and post-hospitalization expenses are covered for up to 90 and 180 days, respectively, under Star Health insurance plans.
Ambulance Cover: In the case that you require medical attention, Star Health Insurance policies cover you against emergency ambulance expenses.
Organ Donor Expenses: You get covered against organ donor expenses under health insurance plans offered by Star Health Insurance.
Daycare Procedures: Under health insurance plans offered by Star Health Insurance, you can seek treatment for daycare procedures. These are procedures that require hospitalization of fewer than 24 hours. For instance, chemotherapy, radiation, dialysis, and cataract.
AYUSH Treatments: Star Health insurance plans offer coverage for expenses related to AYUSH systems of medicines like Ayurveda, Unaani, Siddha, and Homeopathy.
Exclusions of Star Health Insurance Plans
Health insurance plans offered by Star Health Insurance come with the following exclusions:
Cosmetic Surgery: Treatments related to cosmetic surgery are not covered under health insurance plans offered by Star Health Insurance.
Self-Inflicted Injuries: Self-inflicted injuries, such as those suffered during a suicide attempt, are not covered by Star Health Insurance plans.
Injuries Due To Participation In Adventure Sports: Expenses arising due to participation in adventure sports activities such as mountain climbing, paragliding, etc. are not covered under Star Health Insurance plans.
Illness Due To Use Of Intoxicating Substances: Star Health Insurance does not cover any treatment that may be required as a result of the use of intoxicating substances. These may include drugs, alcoholism, smoking, and tobacco chewing.
Weight Control Treatments: Star Health Insurance plans do not cover you against expenses incurred on weight control procedures including surgical procedures like bariatric surgery or treatment of obesity.
Please note that the exclusions mentioned above may vary from plan to plan.
Star Health Insurance Buying Check List
Get all the essential information about 'Star Health Insurance' by clicking on the links below.
The next page will show all the available plans. Choose the best Star health plan and click on 'Buy Now'.
Pay the premium and your policy document will be shared on your registered email.
Why should you Buy the Star mediclaim policy from PolicyX.com?
With so many buying options available in the market, one must think that why he/she needs to choose PolicyX.com. Well, we are here to answer. Read out the below points to find out why to choose PolicyX.com.
IRDAI Approved: The Insurance Regulatory Development Authority of India (IRDAI) is a regulatory body created to protect the policyholder's interest. PolicyX.com follows all the guidelines and protocols approved by the IRDAI.
Free Comparison Service: With PolicyX.com, you can easily compare the best Health Plans in India without paying the extra amount.
Compare 15 Companies in 30 Seconds: With us, you can compare up to 15 companies in just a few seconds.
Buy Insurance withing 5 mins: With PolicyX.com, you can buy your policy online without any hassles. We offer an easy 4-step online buying process that allows you to buy your policy without any troubles.
24*7 Customer Service: The experts of PolicyX.com are always available to resolve any of your insurance-related queries.
Free Future Claim Assistance: Our team will assist you at every step of your claim process. Be it claim intimation, documentation, or any other process, we are always there to help.
Star Health Insurance Renewal
Star Health Insurance company comes with a Lifetime Renewability feature, which means there are no restrictions or age bar on Star Health Insurance Renewal.
Star Health insurance renewal is available online. The company has a simple and quick star health online renewal process to renew a star health plan in a few easy steps as mentioned below:
Visit the official website of Star and click on 'Renewals'
Enter your policy number and date of birth.
Proceed by making the payment online.
Once Done, you will get the StarHealth Insurance renewal copy on your registered email-id.
With Star Health Online Renewal, one can make hassle-free renewal payments through multiple channels including e-wallet, company website, mobile app, Paytm, etc. Read all about Star policy premium payment.
For Renewal of Star Health Insurance Plans, the company also offers the grace period of 30 days, during which the policyholder can renew their policy even after the due date without it getting lapsed.
Star Health Insurance Claim Process
Explore Star Health claim settlement process for cashless and reimbursement claims in detail below:
Cashless Claim Process
Show your Health Card at the hospital's reception desk
Submit the hospital Pre-admission investigations and Doctor's consultation papers
Hospital will verify the identity and submit a duly filled pre-authorization form to Star Health.
Doctors will verify the submitted documents before processing the claim.
The hospital will send the claim documents to the company.
The amount will be settled directly to the hospital.
Reimbursement Claim Process
Intimate the company within 24 hours of hospitalization.
Avail treatment, settle all the bills, and file a reimbursement claim.
Submit the required documents to the company within 15 days of the discharge.
The company will verify all the information and process the claim.
Once approved, you will receive the reimbursement amount in your registered bank account.
Pharmacy bills supported by respective prescriptions
In cases of accidents (Copy of FIR, Medico-Legal Certificate)
Copy of the KYC documents
** Star Health Insurance may ask for other documents as per the requirements
You can also check your Star Health Insurance policy status by visiting the official website of Star Health Insurance. Under the 'Claims' tab, hit the Claim Status button, & enter the required Star Health Insurance Policy details such as ID number and claim intimation number.
How to Contact Star Health & Allied Insurance Company?
Star Health Insurance Contact Address
Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai - 600 034
Star Health has a dedicated 24*7 customer care support for each branch to help customers resolve their queries anytime. For branch-wise contact details you can read more about Star Health Insurance customer care.
1. How many types of health plans are offered by Star Health?
The type of health plans offered by Star Health are:
Individual Health Insurance
Family Floater Health Insurance
Senior Citizens Health Insurance
Critical Illness Insurance
Health Insurance for pre-existing diseases
Top-Up Health Insurance
Corona Specific Health Insurance
2. Can I cover my 4-year-old daughter under Star Health Insurance?
The company does not offer any specific health plan for children, however, you can cover your daughter under a Family Floater Health Insurance plan.
3. What is the waiting period for pre-existing illness in Star Health insurance plan ?
Generally, every health plan excludes the treatment of any pre-existing disease and illnesses up to a predetermined period. At Star Health, the treatment of any such pre-existing disease is covered only after the completion of 48 months of continuous renewals.
4. Can I pay my premiums in EMI ?
Yes, Star Health has recently launched the facility to pay the health insurance premium in installments. Plans such as Senior Citizen Red Carpet, Family Health Optima, Medi-Classic Insurance, Star Micro Rural & Farmers Care, etc. offer the policyholder to pay their premiums in monthly, quarterly, and half-yearly installments.
5. How can I check Star Health Insurance Policy Status?
To check your policy status, go to the Star Health Insurance login page on their official website. Login with your registered user ID and Password, and you will be redirected to the page from where you can check all your star health insurance policy details.
6. Can I port my Star Health Insurance Policy?
Yes, you can. The company allows the policyholder to port their policy to other insurers. As per the IRDAI guidelines, one can port their policies at least 45 days before, but not earlier than 60 days from the policy renewal date.
7. Does the company offer coverage for maternity expenses?
Yes, a few plans of Star Health such as the Comprehensive Plan offers coverage against Maternity expenses.
8. How many times am I allowed to make a claim during a policy period?
One can make any number of claims during the policy period until and unless your sum insured cover is exhausted.
9. From where can I find the TPA's list of Star Health for processing my claims?
The best thing about Star Health is that there are no Third Party Administrators (TPA's). The company has their direct in-house claims settlement team that ensures your claims are settled on time without any hassles.
10. Will the test for COVID-19 be covered under the policy?
The cost of the RT PCR Test fixed by the State/Central Govt will be covered.
11. Is COVID-19 treatment covered in my health insurance policy?
Star Health Insurance Policies cover the treatment of COVID-19 when the treatment is taken as an inpatient.
12. Is there any policy that covers autism?
Yes, Autism is covered under Star Special Care health insurance policy.
13. Does Star Health insurance offer any specific plan for critical illnesses?
Star Criticare Plus Insurance Policy covers 11 critical illnesses.
14. What is the eligibility to purchase the autism plan of Star Health insurance?
This policy is available to any child with autism who is between the ages of 3 to 25 years old.
15. Does Star Health offer restoration benefits under health insurance plans for a family?
Yes, Star Health offers a 100% of restoration benefit under some of their health plans.
16. What documents are required for claiming COVID-19 treatment?
The following are the required documents (original) :
Test reports (Govt. Approved Laboratories)
Bills of tests, hospital, and medicine
17. Can a non-Indian take the health policy of Star?
Yes, any non-Indian can take the health insurance plan of Star, but the coverage will be available across India only.How can I pay the premiums of the Star Health Insurance Plans Online?
18. What is the grace period for the renewal of Star Health Insurance Plans?
Star Health Insurance provides a 30 days grace period for renewal. It allows the policyholder to pay the renewal premium even after the expiry of the due date. With this 30 day, grace period policyholders can enjoy complete coverage benefits of health insurance plans during the grace period.
19. What is a health card?
A health card comes with the health insurance policy of Star Health Insurance and is like an ID card. It allows an insured to get cashless treatments at any of the network hospitals of Star Health Insurance Company.
20. How can I pay the premiums of the Star Health Insurance Plans Online?
Go to the website of Star Health Insurance and choose the health insurance policy. Fill in the details of all the individuals for whom the health insurance is to be bought. With the help of the Star Health premium calculator, one can see the quotes instantly. The Star Health Online payment can be paid via debit card, net banking, and credit card.
21. What are the diseases that Star Health Insurance Covers?
Below mentioned are the Star Health Insurance covered Diseases List:
Diseases caused due to alcohol or drugs consumption
Star Health Insurance Reviews
Read what our customers have to say about Star health insurance company and Star health mediclaim policy.
June 2, 2022
Star health insurance company is one of the most trusted brands and my experience has been good with the insurer.
May 25, 2022
Star is a good company. I have bought 2 plans from this company. One for myself, and another for my parents. I am happy with both the plan.
Thank you PolicyX.com for helping me to find this gre...
March 14, 2022
Star is one of the topmost insurance companies and they prove it with their services and plans. They have plans for each family member of mine starting from my parents to my own family and even...
February 24, 2022
I am star health s customers from last 5 months where i have got best customer service. They have a huge list of network hospitals which keeps me relaxed that i can get cashless treatment
February 17, 2022
No doubt that why people recommended me this company. They are loyal towards their customers and help them in every possible way.
January 18, 2022
Best comparison portal and best services given by policyx.com and this company is growing in insurance web aggregator sector
December 29, 2021
This is best company compare to all web agrigaters com.
most imp to cistomer support
best for help
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Subhash Chandra Pandey
December 14, 2021
Amazing services with policyx.com . All the time 24*7 they are able to help you . Specially thanks to sanjiv sir for always better guidance.