Diabetes Safe Insurance Policy
Diabetes Safe Insurance Policy
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Star Diabetes Safe Insurance Policy

Diabetes Safe is an insurance policy launched by Star Health & Allied Insurance Co. Limited, which provides financial coverage for individuals suffering from Diabetes (Type I & II), including expenses related to hospitalization, personal accident, and outpatient expenses. The plan is divided into variants- A & B.


Age Limit18 years – 65 years
Sum Insured (Rs.)3, 4, 5, and 10 Lakhs
CoverageSelf and Spouse, with at least either having Diabetes
Policy Term1, 2, and 3 years
Renewal optionLifelong
Premium Payment TermMonthly, Quarterly, Half-yearly, Annually, Biennial, and Triennial

**Last Updated on 14-01-2021

Coverage Details

Pre and post-hospitalisation30 and 60 days
Day care proceduresCovered
Pre-acceptance medical screeningOnly in Plan A
In-patient hospitalisationCovered
Ambulance coverUp to Rs.2000/policy period
Free look period15 days

**Last Updated on 14-01-2021

What's The Importance Of Diabetes Safe Policy?

Its importance can be explained with the help of an example. David was a 30-year old healthy working professional in the MNC industry, who had a happy, loving family. However, his sedentary lifestyle was always a cause of concern, and considering that his parents had diabetes, he decided to purchase the Diabetes Safe Policy to keep himself covered in case this disease catches up with him.

He decided to purchase it online, for a sum insured of Rs. 5 Lakhs. Considering his age, the premium for this sum insured would come to Rs. 12,479 (including taxes). He opted for Plan A, which doesn't have any waiting period and would make him eligible for claim as soon as he is diagnosed with Diabetes. He purchased the policy by making the online payment and the cover began the day the policy was issued.

Three months later, David visited his physician for hypoglycemia (low blood sugar), during which he was also diagnosed with Diabetes. Next month, he had to get admitted to the hospital due to a resurgence of hypoglycemia and underlying diabetes. Since he had the policy, all the expenses got covered under the same.

What Are The Features & Benefits Of Diabetes Safe Policy?

The Diabetes Safe policy covers the following:

  • Hospitalization expenses due to complications resulting from Diabetes, accidents, and non-diabetes related illnesses (room charges, nursing, boarding, surgeon fees, Anaesthetist, drugs, and medical expenses).
  • Outpatient medical expenses (medical consultations, diagnostic tests, and drugs).
  • Modern treatments such as Balloon Sinuplasty, Intra Vitreal injections, among others.
  • Daycare procedures.
  • Personal accident cover for the accidental death of the insured.

The company offers two plans, A and B. While Plan A covers hospitalization expenses related to diabetes without any waiting period, while Plan B has a waiting period of 12 months.

If the insured needs to be transported to the hospital via ambulance, the plan will look after its expenses (up to Rs.2000/policy period).

If the insured requires artificial limbs due to amputation, the plan covers its expenses (up to 10% of SI).

Under both the plans, if the sum insured (for covering expenses due to accident and non-diabetes) is exhausted, then the 100% sum insured is restored.

The insured individual is eligible for a tax rebate on the premiums paid under Section 80D of the Income Tax Act, 1961, for amounts paid other than cash mode.

How Is A Diabetes Safe Policy Better Than Star Health's Comprehensive Health Insurance Policy?

Many people prefer taking comprehensive health insurance. However, for a diabetic person, taking comprehensive health insurance will not help him with his diabetes issue, as Star Comprehensive Insurance doesn't cover Diabetes. Any hospitalization that happens due to Diabetes Mellitus and Insipidus is excluded from the cover. In fact, the expenses related to obesity/weight control complications due to Uncontrolled Type2 Diabetes are also not covered. However, if a person purchases a Diabetes Safe Insurance Policy, he will get all the benefits for his diabetes-related expenses.

How Can I Purchase A Diabetes Safe Insurance Policy?

Star Health has designed a user-friendly website that allows you to purchase an insurance policy without much fuss or hassles. The following steps will help you in navigating the website and purchasing an insurance policy.

  • On the web page of Star Health, scroll down to the bottom of the page and select 'Health Insurance' under the 'Insurance' tab.
  • On the new page, click on 'Show more products' half-way down the page. Now select 'Diabetes Safe Insurance Policy' from the list of health insurance products.
  • You will be asked to fill in your name, mobile number, and email, and then click 'Next'.
  • You will be given a choice to select the sum insured, and once you select it, the premium will be generated. Once you have decided the sum insured and the premium, click on 'Buy Now'. On the new page, add the requested personal details, and make the payment using the available payment modes, and the policy will be generated and mailed to you.

You can also buy this plan from PolicyX.com. Call 1800-4200-269 or email at helpdesk[at]policyx[dot]com to get in touch with our experts.

What's The Claim Procedure Of Diabetes Safe Insurance Policy?

If an event occurs that gives rise to a valid claim under the terms of the policy, then the following steps need to be taken:

  • Immediately call the 24-hour help-line (1800 425 2255 /1800 102 4477) for assistance. If the hospitalization is planned, the notification should be given 24 hours before hospitalization. If the hospitalization is done in an emergency, then the information should be given within 24 hours of hospitalization.
  • If the hospitalization is done in a network hospitalization, then the claim will be settled through the cashless facility.
  • If the hospitalization is done in non-network hospitals, then the payment needs to be done up-front, and then the reimbursement will be done after submitting the documents.

Documents Required To File A Claim:

  • Copy of Health card.
  • Duly filled claim form.
  • Pre-admission investigations and Doctor's consultation papers.
  • Discharge summary from hospital in Original.
  • Investigation reports (e.g. X-ray, scans, blood report, etc.).
  • Pharmacy invoices supported by respective prescriptions.
  • Case receipts from hospital or chemist.
  • In cases of accidents, Medico Legal Certificate (MLC) and/or FIR.
  • Copy of the KYC documents.
  • NEFT details, Contact number, and E-mail ID.
  • Others requested by the company.


1. If I take the Diabetes Safe Insurance Policy for a policy term of more than 1 year, will my unclaimed sum insured for one year be carried over to the second year?      

No. In this policy, the basic sum insured is for each year, and it won't be carried over to the next policy year.

2. Can I change my Plan A to Plan B once I have taken the Diabetes Safe Insurance Policy?

No, once the policy comes into effect, the plan cannot be changed.

3. Do I need to undergo medical screening before purchasing the Diabetes Safe Insurance Policy?

If you are choosing Plan A, then you need to undergo a pre-acceptance medical screening, while you don't need it you select Plan B.

4. Can I revise the sum insured while my policy is in force?

The sum insured can be revised only during the policy renewal.

5. What is the free-look and grace period under this policy?

The company offers a free-look period of 15 days, during which the insured can cancel his policy and can get his paid premiums refunded, after deducting all the charges. Also, a grace period of 30 days from the date of expiry of the policy is allowed under the policy.

6. Can I migrate or port the Diabetes Safe Insurance Policy?

Yes, the policy can be migrated to another policy offered by Star Health by applying for migration 30 days before renewal of the policy. Similarly, the policy can be ported to other company's health insurance policies by applying at least 45 days before the renewal date of the policy.

Page updated on 14-01-2021