ChatGPT
Claude
Perplexity
PNB Metlife Insurance
PNB Metlife Insurance
PNB MetLife follows a philosophy called 'Circle of Life' for its products and solutions, catering to the financial ...Read More
What you get with PNB Metlife Insurance
The headline features and policy mechanics, at a glance.
Annual Premium 11,7552.39 crores
Affordable premium options starting from entry-level to comprehensive whole-life protection.
99.57% claim settlement ratio
Industry-leading approval rate on eligible life insurance claims in the most recent fiscal year.
1.72x solvency ratio
Well above IRDAI's 1.5× floor — strong indicator of long-term claim-paying ability.
4+ optional riders
Extend a base policy with add-on covers — critical illness, accidental death, waiver of premium and more.
15000+ pan-India presence
Branch offices and claim service centres across India for easy policy servicing.
PNB MetLife Insurance: Overview
PNB MetLife Insurance commenced its operations in 2001. The company follows a philosophy called 'Circle of Life' for its products and solutions, catering to customers' financial requirements across four key life stages: children's education, family protection, long-term savings, and retirement.
PNB MetLife is a joint venture between MetLife International Holdings LLC (MIHL), Punjab National Bank Limited (PNB), Jammu and Kashmir Bank Limited (JKB), M. Pallonji and Company Private Limited, and other private financial backers, with MIHL and PNB being the majority shareholders.
The company boasts a robust operating network through multi-channel distribution, including bancassurance, agency, and direct channels. PNB MetLife is present in 117 locations across the country, providing access to over 206 million customers in 15,000 locations through strong bank partnerships with PNB, JKB, KBL, and other bank partners.
PNB MetLife Insurance caters to your insurance needs by offering:
- Variety of plans
- Multiple options to purchase
- Affordable premiums
- Good customer support
- Tax benefits
Features of PNB MetLife Insurance
Solvency Ratio:
As per the IRDAI annual report 2022-23, PNB MetLife Insurance had a Solvency Ratio of 2.5. This ratio helps prospective policyholders assess an insurer's ability to meet its financial obligations. IRDAI mandates a minimum solvency ratio of 1.50 for all insurers.
Claim Support:
An insurer's claim support ratio indicates its ability to settle claims. According to the IRDAI annual report 2022-23, PNB MetLife Insurance's claim support ratio was 97.80%.
Annual Premium:
As per the IRDAI annual report 2022-23, the annual premium of PNB MetLife Insurance was ₹39,932.78 crores.
Pan India Presence:
With a wide presence across India, PNB MetLife Insurance ensures policyholders can easily visit their nearest branch for any policy or claim-related queries.
Benefits of PNB MetLife Insurance
Explore the numerous advantages offered by the insurer below.
Variety of plans
PNB MetLife offers various plans to cater to the needs of diverse policyholders. These plans include Term insurance, ULIPs, Savings plans, Child plans, and Retirement plans. You can choose a plan that best fits your future financial needs.
Multiple options to purchase
You can buy PNB MetLife Insurance through various offline and online sources, including PNB MetLife's official website, offline branches, PolicyX.com, insurance brokers, agents, and various web aggregators.
Affordable premiums
PNB MetLife Insurance plans are available at affordable premiums. You can also choose a policy tenure and premium payment tenure that best suits your requirements.
Good customer support
Effective customer support is crucial for policyholders when choosing an insurer. PNB MetLife Insurance offers prompt customer support. You can avail of various online services, including premium payment, renewals, and claim requests.
Riders You Can Avail With PNB Metlife Insurance Plans
Enhance your life plan with optional add-on riders for broader protection.
PNB MetLife Accidental Death Benefit Rider
This rider provides an additional amount in case of the policyholder's unfortunate death due to an accident.
PNB MetLife Terminal Illness Rider
This rider offers additional benefits if the policyholder is diagnosed with any terminal illnesses mentioned in the brochure.
PNB MetLife Waiver of Premium Rider
This rider ensures that future premiums are waived in case of total and permanent disability of the life assured. This benefit can be purchased by paying a nominal extra premium over the base premium.
PNB MetLife Critical Illness Rider
This rider provides an additional payout upon diagnosis of any of the 10 critical conditions mentioned in the policy document. It acts as an additional health cover under the base policy, with flexible rider term and sum assured options to suit your needs.
Documents required
For policy purchase and claim submission. Have these ready before you start.
Photo ID Proof
Photo ID Proof (any one of the following) - Passport, Aadhaar card, PAN card, Driving license.
Age Proof
Age Proof (any one of the following) - Passport, Aadhaar card, PAN card, Driving license.
Address Proof
Address Proof (any one of the following) - Utility bill, Passport, Voter ID, Ration Card.
Medical Records
Medical records of the policyholder, if requested.
Income Proof
Income Proof (any one of the following) - Bank statement, last three months' salary slips (for salaried individuals).
How to Buy a PNB Metlife Insurance Plan?
Step-by-step guides for the four key moments in your policy lifecycle. Click a tab to switch.
- Visit the PolicyX.com website or the PNB Metlife Insurance official website to compare and choose a suitable life plan.
- Enter your personal details such as name, date of birth, gender, annual income, and smoking status to get a customised quote.
- Compare plan options — choose your sum assured, policy term, premium payment term, and any optional riders.
- Fill in the proposal form with your contact details, nominee information, and medical history accurately.
- Upload the required documents: identity proof, address proof, income proof, and recent photographs.
- Pay the first premium online via net banking, UPI, debit/credit card, or cheque.
- Complete the medical examination if required (depends on your age and sum assured).
- Receive your policy document via email and registered post after underwriting approval.
How to File a Claim with PNB MetLife Insurance?
Every claimant/nominee is assigned a dedicated Claims Relationship Officer to assist them through the entire process. The life insurance claim settlement process at PNB MetLife Insurance involves the following three steps:
Online Process
1. Claim Intimation
Inform the company about the incident via email ([email protected]), toll-free number (1800-425-6969), the online claim form on its website, or by visiting the nearest branch. A claim reference/intimation number will be provided upon successful registration.
2. Document Submission
Submit the necessary documents requested by the insurer to process the claim.
For natural death: death claim form, death certificate, original policy documents, claimant's identity and residence proof, medical records, and nominee's account details.
For accidental death: the same documents, plus FIR and post-mortem report.
3. Claim Settlement
Once PNB MetLife Insurance receives your claim, they will verify all details. They may also request additional documents if required. PNB MetLife Insurance will send a claim reference number after verifying the submitted documents.
Offline Process
PNB MetLife Insurance claims can also be reported by visiting a local branch office. Visit their website to locate the nearest branch. Submit the essential documents at the branch for claim processing.
- Log in to the PNB Metlife Insurance customer portal or the PolicyX.com dashboard before your policy renewal date.
- Review your existing policy details — coverage, premium amount, and nominee information.
- Choose to continue with the same plan or upgrade your sum assured if eligible.
- Pay the renewal premium online via net banking, UPI, debit/credit card, or cheque.
- Download the renewed policy document from your registered email or the insurer portal.
- Visit the PNB MetLife Insurance official website and scroll to the end of the page.
- Click on the 'Buy Online' tab under 'Popular Links'.
- Click on the 'Know More' tab under the plan types.
- Click on the 'Calculate' tab at the top right corner of the page.
- Fill in the required details and click on 'Calculate'. Once payment is made, you will receive a confirmation at your registered email address.
What's covered — and what's not
The standard inclusions and exclusions across PNB Metlife Insurance plans. Specific plans may add benefits — always check the policy wording before purchase.
✗ Exclusions
- Death due to pandemics such as COVID-19 or Ebola is not covered by the company.
- Death due to participation in any adventure sports.
- Death due to consumption of drugs or alcohol.
- Death due to any pre-existing disease not disclosed at the policy's inception.
- If a policyholder commits suicide during the first 12 months after obtaining the insurance, the nominee will receive only the premiums paid up to the date of the incident or the policy's surrender value, whichever is higher.
Conclusion
PNB MetLife Insurance is a strong contender for individuals seeking reliable life insurance solutions with a wide array of products, strong customer service, and flexibility. You can contact PolicyX.com at the toll-free number 1800-4200-269 or email us at [email protected].
Why Choose PolicyX.com?
Don't just take our word for it — check out what our happy customers say about us!
All my claims were rejected for 3 years. Then, I received a text from PolicyX team, who noticed that my claims hadn't been settled. They managed to get my claims settled, totalling ₹4.5 L. I really appreciate the efforts of the PolicyX advisors for their support in settling my claims.
Ravindra SinghI highly appreciate the help of the PolicyX team for settling my claim of Rs. 5 Lakhs with zero deductions. I took a policy online from them in March 2024. As a customer, it's been a great experience throughout the process.
Priti VarshneyI'm very satisfied because my claim of over ₹2 L has been settled as a result of your team effort. However, I was very upset with the insurer, who delayed the claim for almost 2 months. But with your support and interaction, the claim was settled within 30 days & I appreciate it a lot.
Nisha MaryI bought my health policy from PolicyX, and so far, it's been a very pleasant experience with the team. I really appreciate the help for renewing my health policy. I look forward to continuing my relationship with PolicyX and recommend it to everyone.
Ajay ShahPolicyX has been a savior during a medical emergency in my family recently. My wife was admitted in the hospital, and the insurance company declined my claim request. The PolicyX team handled the situation very well and I received the claim right on time.
Vijay RathodI purchased a health plan for the very first time and the support by PolicyX is commendable. They helped me with the paperwork, explained the policy details to me with patience and supported me at every step of policy buying. A big thanks to you guys.
Uma MahajanFrequently asked questions
The 15 most-asked questions about PNB Metlife Insurance, answered.
Customer satisfaction
Aggregate ratings from 926 verified PolicyX customers who bought a PNB Metlife Insurance plan.
Life Insurance Articles
Written and reviewed by
PolicyX content is researched in-house and reviewed by an IRDAI-certified insurance specialist before publication.
Compare Life Insurance Companies
Pick any two insurers to see a detailed side-by-side comparison.
Other Life Insurance Companies
Compare PNB Metlife Insurance life plans with other top insurers in India.
Share your Valuable Feedback
Rated by 926 customers
Was the Information Helpful?
Select Your Rating
We would like to hear from you
Let us know about your experience or any feedback that might help us serve you better in future.
Do you have any thoughts you'd like to share?