PNB MetLife Insurance Plans, Reviews & Claims | PolicyX
PNB Metlife Insurance logo PNB Metlife Insurance ★ 4.6/5

PNB Metlife Insurance

PNB MetLife follows a philosophy called 'Circle of Life' for its products and solutions, catering to the financial ...Read More

99.57%
Claim settlement ratio
11,7552.39 crores
Annual Premium
1.72x
Solvency ratio
🛡️ IRDAI Approved
4.6/5 · 926 reviews
99.57% claim settlement ratio
📊 1.72x solvency ratio
🌐 15000+ pan-India

What you get with PNB Metlife Insurance

The headline features and policy mechanics, at a glance.

Annual Premium 11,7552.39 crores

Affordable premium options starting from entry-level to comprehensive whole-life protection.

99.57% claim settlement ratio

Industry-leading approval rate on eligible life insurance claims in the most recent fiscal year.

1.72x solvency ratio

Well above IRDAI's 1.5× floor — strong indicator of long-term claim-paying ability.

15000+ pan-India presence

Branch offices and claim service centres across India for easy policy servicing.

Written by Himanshu Kumar
Reviewed by Sharan Gurve
Published: 3 Dec 2024
Updated: 26 Jul 2026
Expert Verified
IRDAI Licensed

PNB MetLife Insurance: Overview

PNB MetLife Insurance commenced its operations in 2001. The company follows a philosophy called 'Circle of Life' for its products and solutions, catering to customers' financial requirements across four key life stages: children's education, family protection, long-term savings, and retirement.

PNB MetLife is a joint venture between MetLife International Holdings LLC (MIHL), Punjab National Bank Limited (PNB), Jammu and Kashmir Bank Limited (JKB), M. Pallonji and Company Private Limited, and other private financial backers, with MIHL and PNB being the majority shareholders.

The company boasts a robust operating network through multi-channel distribution, including bancassurance, agency, and direct channels. PNB MetLife is present in 117 locations across the country, providing access to over 206 million customers in 15,000 locations through strong bank partnerships with PNB, JKB, KBL, and other bank partners.

Why Choose PNB MetLife Insurance?

PNB MetLife Insurance caters to your insurance needs by offering:

  • Variety of plans
  • Multiple options to purchase
  • Affordable premiums
  • Good customer support
  • Tax benefits

Features of PNB MetLife Insurance

PNB MetLife Insurance offers several key features:

  • Solvency Ratio: As per the IRDAI annual report 2022-23, PNB MetLife Insurance had a Solvency Ratio of 2.5. This ratio helps prospective policyholders assess an insurer's ability to meet its financial obligations. IRDAI mandates a minimum solvency ratio of 1.50 for all insurers.
  • Claim Support: An insurer's claim support ratio indicates its ability to settle claims. According to the IRDAI annual report 2022-23, PNB MetLife Insurance's claim support ratio was 97.80%.
  • Annual Premium: As per the IRDAI annual report 2022-23, the annual premium of PNB MetLife Insurance was ₹39,932.78 crores.
  • Pan India Presence: With a wide presence across India, PNB MetLife Insurance ensures policyholders can easily visit their nearest branch for any policy or claim-related queries.

Exclusions of PNB MetLife Insurance

  • Death due to pandemics such as COVID-19 or Ebola is not covered by the company.
  • Death due to participation in any adventure sports.
  • Death due to consumption of drugs or alcohol.
  • Death due to any pre-existing disease not disclosed at the policy's inception.
  • If a policyholder commits suicide during the first 12 months after obtaining the insurance, the nominee will receive only the premiums paid up to the date of the incident or the policy's surrender value, whichever is higher.

Benefits of PNB MetLife Insurance

Explore the numerous advantages offered by the insurer below.

Variety of Plans

PNB MetLife offers various plans to cater to the needs of diverse policyholders. These plans include Term insurance, ULIPs, Savings plans, Child plans, and Retirement plans. You can choose a plan that best fits your future financial needs.

Multiple Options to Purchase

You can buy PNB MetLife Insurance through various offline and online sources, including PNB MetLife's official website, offline branches, PolicyX.com, insurance brokers, agents, and various web aggregators.

Affordable Premiums

PNB MetLife Insurance plans are available at affordable premiums. You can also choose a policy tenure and premium payment tenure that best suits your requirements.

Good Customer Support

Effective customer support is crucial for policyholders when choosing an insurer. PNB MetLife Insurance offers prompt customer support. You can avail of various online services, including premium payment, renewals, and claim requests.

Riders You Can Avail With PNB MetLife Life Insurance Plans

Name of the Rider Benefits
PNB MetLife Accidental Death Benefit Rider This rider provides an additional amount in case of the policyholder's unfortunate death due to an accident.
PNB MetLife Terminal Illness Rider This rider offers additional benefits if the policyholder is diagnosed with any terminal illnesses mentioned in the brochure.
PNB MetLife Waiver of Premium Rider This rider ensures that future premiums are waived in case of total and permanent disability of the life assured. This benefit can be purchased by paying a nominal extra premium over the base premium.
PNB MetLife Critical Illness Rider This rider provides an additional payout upon diagnosis of any of the 10 critical conditions mentioned in the policy document. It acts as an additional health cover under the base policy, with flexible rider term and sum assured options to suit your needs.

Documents Required

Here is the list of documents required to buy PNB MetLife Insurance:

  • Photo ID Proof: Passport, Aadhaar card, PAN card, Driving license (any one of the following).
  • Age Proof: Passport, Aadhaar card, PAN card, Driving license (any one of the following).
  • Address Proof: Utility bill, Passport, Voter ID, Ration Card (any one of the following).
  • Medical Records: Medical records of the policyholder, if requested.
  • Income Proof: Bank statement, last three months' salary slips (for salaried individuals) (any one of the following).

How to Calculate Premiums

  1. Step 1: Visit the PNB MetLife Insurance official website and scroll to the end of the page.
  2. Step 2: Click on the 'Buy Online' tab under 'Popular Links'.
  3. Step 3: Click on the 'Know More' tab under the plan types.
  4. Step 4: Click on the 'Calculate' tab at the top right corner of the page.
  5. Step 5: Fill in the required details and click on 'Calculate'. Once payment is made, you will receive a confirmation at your registered email address.

How to File a Claim with PNB MetLife Insurance?

Every claimant/nominee is assigned a dedicated Claims Relationship Officer to assist them through the entire process. The life insurance claim settlement process at PNB MetLife Insurance involves the following three steps:

Online Process

1. Claim Intimation

Inform the company about the incident via email ([email protected]), toll-free number (1800-425-6969), the online claim form on its website, or by visiting the nearest branch. A claim reference/intimation number will be provided upon successful registration.

2. Document Submission

Submit the necessary documents requested by the insurer to process the claim.

  • For natural death: death claim form, death certificate, original policy documents, claimant's identity and residence proof, medical records, and nominee's account details.
  • For accidental death: the same documents, plus FIR and post-mortem report.

3. Claim Settlement

Once PNB MetLife Insurance receives your claim, they will verify all details. They may also request additional documents if required. PNB MetLife Insurance will send a claim reference number after verifying the submitted documents.

Offline Process

PNB MetLife Insurance claims can also be reported by visiting a local branch office. Visit their website to locate the nearest branch. Submit the essential documents at the branch for claim processing.

How to Port Your Policy

  1. Step 1: Fill out the form at the top of this page with the necessary details.
  2. Step 2: Select your income and city, then click 'Proceed'.
  3. Step 3: Update your education and occupation details.
  4. Step 4: Choose your preferred plan and click 'Buy this plan'.
  5. Step 5: Select the policy term, premium payment period, and riders (if required), then proceed to payment. Once payment is made, you will receive a confirmation at your registered email address.

Conclusion

PNB MetLife Insurance is a strong contender for individuals seeking reliable life insurance solutions with a wide array of products, strong customer service, and flexibility. You can contact PolicyX.com at the toll-free number 1800-4200-269 or email us at [email protected].

Why Choose PolicyX.com?

Don't just take our word for it — check out what our happy customers say about us!

All my claims were rejected for 3 years. Then, I received a text from PolicyX team, who noticed that my claims hadn't been settled. They managed to get my claims settled, totalling ₹4.5 L. I really appreciate the efforts of the PolicyX advisors for their support in settling my claims.

Ravindra Singh

I highly appreciate the help of the PolicyX team for settling my claim of Rs. 5 Lakhs with zero deductions. I took a policy online from them in March 2024. As a customer, it's been a great experience throughout the process.

Priti Varshney

I'm very satisfied because my claim of over ₹2 L has been settled as a result of your team effort. However, I was very upset with the insurer, who delayed the claim for almost 2 months. But with your support and interaction, the claim was settled within 30 days & I appreciate it a lot.

Nisha Mary

I bought my health policy from PolicyX, and so far, it's been a very pleasant experience with the team. I really appreciate the help for renewing my health policy. I look forward to continuing my relationship with PolicyX and recommend it to everyone.

Ajay Shah

PolicyX has been a savior during a medical emergency in my family recently. My wife was admitted in the hospital, and the insurance company declined my claim request. The PolicyX team handled the situation very well and I received the claim right on time.

Vijay Rathod

I purchased a health plan for the very first time and the support by PolicyX is commendable. They helped me with the paperwork, explained the policy details to me with patience and supported me at every step of policy buying. A big thanks to you guys.

Uma Mahajan

Frequently asked questions

The 15 most-asked questions about PNB Metlife Insurance, answered.

Yes, it is possible to add more than one nominee in my PNB Metlife insurance policy. However, the amount will be distributed equally among the nominees.
Yes, PNB Metlife insurance policies are available for NRIs as well.
You need to visit the official website of PNB Metlife and login with your user ID and password. After logging in, you can see the ’policy details tab’. Click on it and you will be able to check your policy status for PNB Metlife Insurance policy.
Yes, the company offers free switches for the first 4 funds in a policy year in PNB MetLife Unit Linked Employee Benefit Plan.
Yes, PNB MetLife Loan and Life Suraksha plans offer loyalty additions.
The PNB MetLife Complete Care Plus plan allows an employee to convert this policy into an Individual Coverage plan after leaving the organisation.
No, there is no medical test required to opt for PNB MetLife Pradhan Mantri Jeevan Jyoti Bima Yojana.
The minimum age at entry for a standalone annuity in Joint Life option for PNB MetLife Immediate Annuity Plan is 40 years.
Yes, it is possible. PNB MetLife Mera Wealth Plan offers flexibility to choose between two options, i.e., systematic transfer option and self-managed option.
PNB MetLife Smart Platinum Plan offers liquidity facility for withdrawal of partial funds but only after completion of 5 policy years.
PNB MetLife Accidental Disability Benefit Rider Plan will provide the coverage only if the disability arises within 180 days from the date of the accident.
PNB MetLife Life Insurance offers a wide range of insurance plans such as Term Insurance plans, Savings plans, Child Protection Plans, and Retirement Plans.
Yes, buying a PNB MetLife policy online is completely safe and the process of buying the PNB MetLife plans is less time-consuming, simple.
To cancel your policy, You need to fill out a policy surrender form and submit it with your original policy documents to the nearest branch of PNB MetLife insurance company. The insurance company will start the policy cancellation process once they receive all of the required documentation as well as the cancellation fees.
PNB MetLife Insurance company offers the following payment mode for paying the policy premium: Online Mode Netbanking Debit Card Credit Card Electronic Clearing System (ECS) Offline Mode Cash/Cheque at the nearest branch of the company

Customer satisfaction

Aggregate ratings from 926 verified PolicyX customers who bought a PNB Metlife Insurance plan.

4.6
out of 5
926 reviews
5 star
60%
4 star
25%
3 star
10%
2 star
4%
1 star
1%

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