ICICI Prudential Life Insurance: Compare & Get Online Discounts | Buyer Reviews
ICICI Prudential Life Insurance logo ICICI Prudential Life Insurance ★ 4.5/5

ICICI Prudential Life Insurance

ICICI Prudential is amongst the most dominant players in the insurance sector of India, commencing their operations in ...Read More

99.3%
Claim settlement ratio
48,950.71 crores
Annual Premium
1
Active plans
2.12x
Solvency ratio
🛡️ IRDAI Approved
4.5/5 · 1,032 reviews
99.3% claim settlement ratio
📊 2.12x solvency ratio
🌐 506 pan-India

What you get with ICICI Prudential Life Insurance

The headline features and policy mechanics, at a glance.

Annual Premium 48,950.71 crores

Affordable premium options starting from entry-level to comprehensive whole-life protection.

99.3% claim settlement ratio

Industry-leading approval rate on eligible life insurance claims in the most recent fiscal year.

2.12x solvency ratio

Well above IRDAI's 1.5× floor — strong indicator of long-term claim-paying ability.

1 active life plans

Choose from level cover, increasing cover, and return-of-premium variants.

506 pan-India presence

Branch offices and claim service centres across India for easy policy servicing.

Written by Himanshu Kumar
Reviewed by Sharan Gurve
Published: 3 Dec 2024
Updated: 31 Jul 2026
Expert Verified
IRDAI Licensed

ICICI Prudential Life Insurance

ICICI Prudential is among the most dominant players in India's insurance sector, having begun operations in 2001. ICICI Prudential laid its foundation with the value of customer-centricity, offering long-term savings and protection products to meet the different life stage requirements of customers. The company has consistently been among the top companies in the Indian life insurance sector. ICICI's Assets Under Management (AUM) on March 31, 2022, were INR 2,404.92 billion.

Why Choose ICICI Prudential Life Insurance?

ICICI Prudential Life Insurance ensures to look after your insurance needs by offering:

  • Variety of plans
  • Multiple options to purchase
  • Affordable premiums
  • Good customer support

Features of ICICI Prudential Life Insurance

There are various features of ICICI Prudential Life Insurance. Let's understand each of them in detail:

  • Solvency Ratio: ICICI Prudential Life Insurance has a Solvency Ratio of 2.12 as per the IRDAI annual report 2024-25. The solvency ratio helps prospective policyholders assess a company's ability to meet its financial obligations. Currently, IRDAI mandates maintaining a solvency ratio of 1.50 for every insurer.
  • Claim Support: Claim support of an insurer is a metric that helps you analyze its claims-settling ability. As per the IRDAI annual report of 2025-2026, the claim support of ICICI Prudential Life Insurance is 99.33%.
  • Annual Premiums: As per the annual report of IRDAI 2024-2025, the annual premium of ICICI Prudential Life Insurance is 48,950.71 crores.
  • PAN India Presence: With a PAN India impact, ICICI Prudential Life Insurance company ensures that policyholders can directly visit their nearest branch office for any policy-related or claim-related queries.

Exclusions of ICICI Prudential Life Insurance

  • Death due to pandemics such as COVID-19 or Ebola will not be covered by the company.
  • Death due to indulging in any type of adventure sports.
  • Death due to consumption of any type of drugs and alcohol.
  • Death due to any pre-existing disease that isn't mentioned at the start of the policy.
  • If a policyholder commits suicide during the first 12 months after obtaining the insurance, the nominee receives no death benefit. They receive just the premiums paid up to the date of the incident or the policy's surrender value, whichever is greater.

Benefits of ICICI Prudential Life Insurance

There are multiple benefits of ICICI Prudential Life Insurance. Read below to understand the plethora of advantages provided by the insurer.

Variety of Plans

ICICI Prudential offers various plans to cater to the needs of various policyholders. These plans include Term insurance, ULIPs, Savings plans, Child plans, and Retirement plans. You can choose a plan that right fits your future financial needs.

Multiple Options to Purchase

You can buy ICICI Prudential Life Insurance Plans through various offline and online sources including ICICI's official website, offline branch, PolicyX.com, insurance brokers, agents, and various web aggregators.

Affordable Premiums

ICICI Prudential Life Insurance Plans are available to buy at affordable premiums. You can also choose your policy tenure and premium payment tenure that best suits your requirements.

Good Customer Support

The customer support provided by an insurer matters a lot for policyholders when choosing an insurer. The customer support offered by ICICI Prudential Life Insurance is very quick. You can avail of various services online including premium payment, renewal, claim requests, etc.

Riders You Can Avail With ICICI Life Insurance Plans

Name of the Rider Benefits
ICICI Prudential Accidental Death Rider Offers an additional payout in case the insured dies due to an accident during the policy tenure.
ICICI Prudential Critical Illness Plus Rider A lump sum is offered if the policyholder is diagnosed with any of the critical illnesses mentioned in the policy document.
ICICI Prudential Permanent & Partial Disability Rider The insurance company pays a certain sum assured for the next five or ten years in case of permanent or partial disability.
ICICI Prudential Income Benefit Rider Offers a regular source of income to the family in case of the demise or disability of the policyholder.
ICICI Prudential Waiver of Premium Rider It will waive all future premiums in case of the policyholder’s death, and the benefits of the policy will remain the same.

Documents Required to Purchase ICICI Prudential Life Insurance Policy

Here is the list of documents required to buy ICICI Prudential Life insurance:

  • Photo ID Proof: Passport, Aadhaar card, PAN card, Driving license.
  • Age Proof: Passport, Aadhaar card, PAN card, Driving license.
  • Address Proof: Utility bill, passport, voter ID, ration card.
  • Medical Records: Medical records of the policyholder if requested.
  • Income Proof: Bank statement, last three months' salary slips (if you are salaried).

How to Calculate Premiums

  1. Visit the ICICI Prudential Life Insurance official website and scroll down to the end of the page.
  2. Click on the 'Buy Online' tab under Popular Links.
  3. Click on the tab 'Know More' under the types of plans.
  4. Click on the tab 'Calculate' at the top right corner of the page.
  5. Fill in the required details, and click on the tab 'Calculate'. Once the payment is made, you will get a payment confirmation at your registered email address.

How to File an ICICI Prudential Life Insurance Claim

Every claimant/nominee is assigned a dedicated Claims Relationship Officer who helps through the entire process. The life insurance claim settlement process at ICICI Prudential Life Insurance involves the following three steps:

Online Process

  1. Claim Intimation

    Inform the company about the incident via various channels: either by writing an email to ICICI Prudential at [email protected], or calling the toll-free number (1800-103-7766), filling out the online claim form on its website, or visiting the nearest branch. A claim reference number/intimation number will be provided to you upon successful registration of the claim.

  2. Document Submission

    You have to submit the necessary documents requested by the insurer to process the claim.

    In case of natural death:

    • Death claim form
    • Death certificate
    • Original policy documents
    • Claimant's identity & residence proof
    • Medical records
    • Account details of nominee

    In case of accidental death:

    • All documents required for natural death
    • FIR
    • Post-mortem report
  3. Claim Settlement

    Once ICICI Prudential Life Insurance receives your claim, they will verify all the details. Moreover, they can ask you for any additional documents if required. ICICI Prudential will send you a claim reference number after verifying the submitted documents.

Offline Process

ICICI Prudential Life Insurance settlement procedure can be reported by visiting the local Branch Office. For the details of ICICI Prudential Life Insurance, you can visit their website and locate the nearest branch. You have to submit the essential documents at the branch so that your claim can be processed.

How to Port Your Policy

  1. Fill out the form given at the top of this page with the necessary details.
  2. Select your income and city. Click on 'Proceed'.
  3. Update your education and occupation details.
  4. Choose your preferred plan and click on 'Buy this plan'.
  5. Select the policy term, premium period, and riders (if required), and then proceed to make the payment. Once the payment is made, you will get a payment confirmation at your registered email address.

Conclusion

ICICI Prudential Life Insurance is a strong contender for individuals looking for reliable life insurance solutions with a wide array of products, strong customer service, and flexibility. You can contact PolicyX.com at the toll-free number 1800-4200-269 or email us at [email protected].

Video reviews

ICICI Prudential Term Insurance Review 2026

ICICI Prudential Term Insurance Review 2026

This ICICI Prudential Term Insurance Review provides a complete company-level analysis to help you decide whether this insurer is suitable for long-term financial protection

Best ICICI Prudential Life Insurance Plans

Best ICICI Prudential Life Insurance Plans

This video discusses the best plans offered by ICICI prudential life insurance with its in-depth details and analysis.

Types of ICICI Prudential Life Insurance Plans

Every plan currently being sold by ICICI Prudential Life Insurance, shown side-by-side so you can shortlist quickly.

Why Choose PolicyX.com?

Don't just take our word for it — check out what our happy customers say about us!

All my claims were rejected for 3 years. Then, I received a text from PolicyX team, who noticed that my claims hadn't been settled. They managed to get my claims settled, totalling ₹4.5 L. I really appreciate the efforts of the PolicyX advisors for their support in settling my claims.

Ravindra Singh

I highly appreciate the help of the PolicyX team for settling my claim of Rs. 5 Lakhs with zero deductions. I took a policy online from them in March 2024. As a customer, it's been a great experience throughout the process.

Priti Varshney

I'm very satisfied because my claim of over ₹2 L has been settled as a result of your team effort. However, I was very upset with the insurer, who delayed the claim for almost 2 months. But with your support and interaction, the claim was settled within 30 days & I appreciate it a lot.

Nisha Mary

I bought my health policy from PolicyX, and so far, it's been a very pleasant experience with the team. I really appreciate the help for renewing my health policy. I look forward to continuing my relationship with PolicyX and recommend it to everyone.

Ajay Shah

PolicyX has been a savior during a medical emergency in my family recently. My wife was admitted in the hospital, and the insurance company declined my claim request. The PolicyX team handled the situation very well and I received the claim right on time.

Vijay Rathod

I purchased a health plan for the very first time and the support by PolicyX is commendable. They helped me with the paperwork, explained the policy details to me with patience and supported me at every step of policy buying. A big thanks to you guys.

Uma Mahajan

Frequently asked questions

The 15 most-asked questions about ICICI Prudential Life Insurance, answered.

It depends on various factors such as the addition of riders or declaration of habits like smoking, drinking, etc., or the declaration pertaining to a hazardous employment nature.
If you have smoked in the last 12 months then you need to declare yourself as a tobacco user.
The duration of life cover cannot be changed once the policy is issued.
In case a policyholder fails to pay a premium then the company provides a grace period of 15 days in case of monthly premium payment mode and 30 days for other modes of premium payment. If the premium is not paid even within the grace period, then the policy gets lapsed and the cover is ceased.
Yes, ICICI Prudential allows its customers to change the nominee of their term plan as many times as they want during the policy period. Customers can update their nominee details by filling the nomination form that is available on the company’s website.
Yes, ICICI Prudential company provides its customers the benefit of changing personal and policy details at any time during the policy tenure. Customers have to download the relevant form from the company’s website and submit it at the nearest branch of the company. Please note that the changes in details can be made for the following information: The spelling of a name Contact information Residential status Date of birth Nominee Premium payment frequency or mode
Yes, an NRI can buy ICICI Pru iProtect Smart online. The KYC documents of such a customer should prove that he/she belongs to a certain place in India. He/she can also purchase the policy directly online and submit the documents.
No. The term insurance plans by ICICI do not have any waiting period and cover the policyholder from the moment a policy is issued. The only exception is death due to suicide, which gets covered under the policy after one year.
The nomination becomes invalid if the nominee of your ICICI Prudential Life Insurance policy dies before you, and you have the option to change your nominee. However, if the nominee dies after your death with getting the claim amount, then the claim money is paid to the legal heirs.
Yes, as per IRDA regulations within the free look period, you can return the insurance plan. The free-look period for life insurance plans begins 15 days after receipt of policy documentation.
The company offers an inbuilt Application Tracker through which you can easily track your ICICI Life Insurance Policy. Follow the below steps: Visit the official website of ICICI Prudential Life Insurance Company Limited From the top bar, click on the "Track Application" On the next page, Track policy applications by entering the details
Age, gender, medical history, geographic region, BMI Index, and lifestyle of the individual purchasing the insurance plan are all factors that impact the premium of your ICICI Life Insurance Policy
Yes, an insurance savings plan is a great tax-saving tool that can boost your overall income and reduce your taxes significantly. The premium paid towards a savings insurance plan is tax-exempt under Section 80C of the Income Tax Act, 1961.
Your pension is calculated on the basis of your gender, savings accumulated, age at which the pension starts, and mode of the annuity.
Yes, you can change the nominee of the retirement policy anytime during your life.

Customer satisfaction

Aggregate ratings from 1,032 verified PolicyX customers who bought a ICICI Prudential Life Insurance plan.

4.5
out of 5
1,032 reviews
5 star
60%
4 star
25%
3 star
10%
2 star
4%
1 star
1%

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