ZUNO General Insurance (Formerly known as Edelweiss General Insurance)

The following documents are required for the processing of reimbursement claims:

• Duly filled and signed claim form
• All the hospital bills and receipts of the chemist, medical practitioner, prescriptions, etc. (in original)
• Discharge card from the hospital
• All original medical investigation reports
• NEFT and KYC details of the claimant
• Others requested by the company

You can download the claim forms through the official website of ZUNO Insurance. Select the 'claims' button present at the top that will redirect you to the claims page. Download the claim application form and fill in all the required fields.

Yes, you can increase your coverage at the time of the renewal process. The plan can be upgraded from silver health to gold or platinum. Optional benefits are also there to upgrade it further.

In case you have lost your documents, you have the soft copy of your policy documents in your mail. Or you can also apply for a new copy.

No, it is not required to undergo a pre-medical screening before buying a policy.

Yes, pre and post hospitalization covers are allowed under this policy

**Last Updated on March, 2022

**Last Updated on March, 2022

Yes, you may keep your no-claims bonus even if you switch insurance companies. However, in order to receive the NCB, you must renew your policy on time or before the expiration date.

The ZUNO health insurance policy covers up to 8 people.

Yes, in ZUNO Gold & Platinum variant, critical illness is covered. Whereas in Silver Variant one can add critical coverage as an Optional cover with a limit of up to 50% of the Sum Insured.

• The critical illnesses covered under the plan are:
• Cancer of Specified Severity
• Myocardial Infarction (First Heart Attack of specific severity)
• Coronary Artery Bypass Graft (Open Chest CABG)
• Stroke Resulting in Permanent Symptoms
• Permanent Paralysis of Limbs

ZUNO's health insurance policy allows coverage for up to 8 members. One can cover yourself, your spouse, up to 3 children, or any other relationship having an insurable interest.

ZUNO Health Insurance Renewal is available online. One can renew their policy by following the below steps:

• Visit the official website of ZUNO Health Insurance
• Click on the Renewal tab and fill in the necessary details such as the policy number & date of birth
• Pay your premium and your renewed policy details will be mailed to you at your registered email address.

To avail of the cashless services, you need to get admitted to the network hospitals and then present the health card at the hospital's help desk. Once your claim form is filled and approved, you can avail cashless facility.

ZUNO health insurance has a great network of cashless hospitals. You can easily check the list of ZUNO Network Hospitals on their official website.