ManipalCigna Health Insurance

About ManipalCigna Health Insurance

ManipalCigna Health insurance Company is a joint venture between the Manipal Group, a leader in the field of healthcare delivery and higher education in India and Cigna Corporation, a global health services company. ManipalCigna is headquartered out of Mumbai and has 28 branches all over the country. It has tie-ups with over 17 leading NBFC’s, banks, and financial institutions to ensure that the best service is provided to its customers. The company offers a full package of health insurance plans that cover overall medical expenses and provides health coverage to individuals, families, and employer-employee groups.

Highlights

Insurance agents	20,000+
Major Brokers	250+
Point of sales locations	7,000+
Network hospitals	6,500+

Table Data updated on 03-04-2020

Following are the health insurance plans offered by Manipal Cigna:

• ManipalCigna ProHealth Insurance
• ManipalCigna Super Top-up
• ManipalCigna Lifestyle Protection - Critical Care
• ManipalCigna Lifestyle Protection - Accident Care
• ManipalCigna ProHealth Select
• ManipalCigna ProHealth Cash
• ManipalCigna Global Health Group Policy
• ManipalCigna Lifestyle Protection Group Policy
• ManipalCigna Lifestyle Protection Group Policy
• ManipalCigna ProHealth Group Insurance Policy
• ManipalCigna Group Overseas Travel Insurance Policy

Types of ManipalCigna Health Insurance

1. ManipalCigna ProHealth Insurance

ManipalCigna ProHealth Insurance is designed to provide health coverage for expenses arising out of hospitalization. It offers multiple benefits to singles, couples, and families through its basic, value-added and optional covers.

Eligibility Criteria

Features

• Basic Coverage: This plan provides basic coverage like basic hospitalization charges, including pre and post-admission charges, daycare treatment, treatment taken at home, ambulance expenses, donor expenses, and worldwide emergency cover for treatments undertaken abroad.
• Value Added Covers: The plan provides health reward points that can be redeemed during policy renewal. Also, policyholders can undergo health checkup and expert opinion on critical illnesses, and a cumulative bonus booster of 25% every year.
• Optional Covers: The policyholder can choose a threshold limit for his claims, get hospital cash benefit, a reduced maternity waiting period from 48 months to 24 months, and a critical illness Add-on cover.

2. ManipalCigna Super Top-up

ManipalCigna Super Top-up is a plan that provides additional hospitalization cover even after the threshold or the deductible has been reached. Once the sum assured from an existing health plan exhausts, the super top-up plan begins and settles the additional amount.

Eligibility Criteria:

Features

• The plan offers additional cover up to 30 lacs at an affordable premium. The top-up covers expenses such as in-patient hospitalization, pre and post-admission charges, alternative treatment expenses, ambulance cover, donor expenses, and guaranteed cumulative bonus.
• Under optional covers, the plan provides continuity benefit if a separate policy opted from the 5th policy year. It also offers an option to reduce the pre-existing disease period waiting period from 48 months to 24 months.
• Critical illness cover is available for 1 and 2-year term policies with a lump benefit up to the total sum assured.
• Family discount of 10% for covering 2 members of a family, and a long-term discount of 7.5% for opting for 2-year policy (10% on 3 year-policy) are provided.

3. ManipalCigna Lifestyle Protection - Critical Care

The ManipalCigna Lifestyle Protection - Critical Care provides financial cover for medical expenses arising out of a critical illness diagnosis and treatment. The plan ensures that you get the best uninterrupted medical care right from the first diagnosis of about 30 critical illnesses.

Eligibility Criteria:

Features

• The policy provides a complete payout of the sum assured on the first diagnosis of the critical illness. If you opt for the ‘staggered claim payment’ option, an additional 10% of the sum assured is also provided in 60 monthly installments.
• Apart from the medical expenses, the plan allows for a second medical opinion, access to customized health & wellness programs through specialized tools.
• You have the option to renew the policy for 1, 2 or 3 years.
• Apart from family and long term policy discounts, it also offers a direct policy discount of 10% if it is purchased directly from the company and a 10% discount if it is purchased through a worksite marketing channel.

4. ManipalCigna Lifestyle Protection - Accident Care

ManipalCigna Lifestyle Protection - Accident Care provides financial cover for medical expenses for injuries arising out of an unexpected accident. This plan also provides complete protection, on and off the job, including death, disability, and even a loss of a job.

Eligibility Criteria:

Features

• The plan offers three types of covers for self, spouse, dependent children, dependent parents, dependent siblings and parents-in-law with the benefits listed below:
  • Plan A: Basic Cover
    • Accidental Death
    • Emergency Ambulance Cover
    • Funeral Expenses
  • Plan B: Enhanced Cover
    • All Benefits of Plan A
    • Permanent Total Disablement
    • Education Fund
  • Plan C: Comprehensive Cover:
    • All benefits of Plan B
    • Permanent Partial Disablement
    • Orphan Benefit
    • Loss of Employment
• If accidental death or permanent total disablement arises while travelling as a fare-paying passenger on a common carrier, then 200% of the sum assured will be paid as the claim.
• If the policyholder loses his job due to an accident or disablement, the company will pay a basic monthly income for 3 months.

5. ManipalCigna ProHealth Select

ManipalCigna ProHealth Select is an insurance plan that covers overall medical expenses arising out of hospitalization. It is available for individuals and families with a wide range of benefit options.

Eligibility Criteria

Features

• The policy is available in 2 variants – Plan A and Plan B, in which Plan A policyholders have additional optional benefits of voluntary co-pay, yearly health check-up, health maintenance benefits, and worldwide emergency cover for treatments done abroad.
• The plan provides a reassurance benefit, under which, in case of critical illness or permanent total disability, the policy can be extended up to 2 years without paying any additional premium.
• The plan provides basic cover like hospitalization expenses, daycare treatment, and donor expenses. It also provides value-added options such as a cumulative bonus of 5% and healthy reward points that can be redeemed.

6. ManipalCigna ProHealth Cash

The ManipalCigna ProHealth Cash plan provides a fixed amount of daily cash benefit to cover medical expenses that are not covered by the health insurance plans.

Eligibility Criteria

Features

• Based on the daily cash benefit amount chosen, the plan offers two variants with the following benefits:
  • Basic Plan:
    • Sickness hospital cash benefit
    • Accident hospital cash benefit (2 times the daily cash benefit)
    • ICU cash benefit (3 times the daily cash benefit)
    • Worldwide cover (3 times the daily cash benefit)
  • Enhanced Plan:
    • All benefits of Plan A
    • Convalescence Benefit (5 times the daily cash benefit)
    • Companion Benefit (50% of the daily cash benefit)
    • Compassionate Benefit (10 times the daily cash benefit)
• Apart from the cash benefits, the policy also provides Accidental death and permanent total disability benefits ranging from Rs. 50,000 to 25 Lacs.
• If the medical history is clear, no medical tests are necessary for individuals more than 55 years of age.

7. ManipalCigna Global Health Group Policy

ManipalCigna Global Health Group Policy is designed for companies that are looking to cover their employees and their families from medical expenses arising out of domestic and international hospitalization.

Eligibility Criteria

Features

• The plan provides the following benefits to the members of the insured group:
  • BASE 1:
    • In-patient hospitalization
    • Private ambulance
  • BASE 2:
    • Out-patient expenses
• The plan also covers Emergency Evacuation, Repatriation, Maternity Expenses, New Born cover, Vision cover, Hospice, Out of area cover, Dental, and palliative care, Travel vaccination, Complementary treatments, Cancer cover, etc.
• As a group insurance policy, it provides easy access to quality healthcare facilities across the world along with access to Secure Member Website (www.cignaenvoy.com) for end to end support in the US.

8. ManipalCigna Lifestyle Protection Group Policy

ManipalCigna Lifestyle Protection Group Policy is designed to provide complete health coverage to corporates, groups, associations, and affinity groups for their members and employees. It provides cover for all medical expenses arising out of hospitalization, including accident care and critical illness – all under one single policy.

Eligibility Criteria

Features

• The group has the option to customize the policy for his members according to his financial needs. The following options can be joined together or chosen individually:
  • Group Personal Accident only
  • Group Critical Illness only
  • Optional covers under Personal Accident
  • Optional covers under Critical Illness
• Under the group accident option, the company pays a lump sum for accidental death, permanent total, partial and temporary disability.
• Under the group’s critical illness plan, the company pays a lump sum amount if the individual is diagnosed with one of the 36 listed critical illnesses.

9. ManipalCigna ProHealth Group Insurance Policy

ManipalCignaProHealth Group Insurance Policy is designed to provide complete health coverage to corporates, groups, associations, and affinity groups for their members and employees. It covers the expenses arising out of hospitalization and provides a range of options that can be customized per the needs of the group.

Eligibility Criteria

Features

• The plan offers a base cover that provides cover for all hospitalization expenses such as daycare expenses, pre, and post-admission expenses, road ambulance cover, domiciliary hospitalization, and donor expenses in case of organ transplants.
• Under optional cover, the company provides maternity benefits, newborn medical expenses cover, out-patient treatment expenses, daily hospital cash benefit, and for certain expenses not covered under the base cover.
• Apart from the above covers, the plan also provides access to Health and Wellness programs that provide expert guidance on health-related matters.

10. ManipalCigna Group Overseas Travel Insurance Policy

ManipalCigna Group Overseas Travel Insurance Policy provides cover for medical expenses incurred while travelling abroad during a business trip. It is designed for groups, associations, corporates, etc. whose members frequently travel for business trips, vacations, educational purposes, etc.

Eligibility Criteria

Features

• The plan provides the following benefits grouped under three structures:
  • Benefit I: Medical expenses arising out of hospitalization due to injury or illness, like in-patient expenses, ICU charges, surgeon fee, specialist fees, diagnostic tests, etc.
  • Benefit II: This option provides expenses arising out of travel inconvenience due to trip cancellation and interruption, like ticket booking cancellation due to bad weather, flight delays, VISA cancellation, etc.
  • Benefit III: The option provides cover against accidental death, permanent, partial, and temporary disability due to accident.
• Apart from the above covers, the policyholder also gets optional benefits such as cover for a life-threatening pre-existing disease, OPD expenses, emergency medical check-up, Repatriation of Mortal Remains, dental treatment, daily allowance, maternity benefits, etc.

How To Buy ManipalCigna Health Insurance?

There are two ways of buying ManipalCigna Health Insurance – Online and Offline.

Online

• Go to www.policyx.com and at the bottom of the webpage, click on ‘Buy Now’ under the ‘Instant Buy’ section.
• Click the ManipalCigna Plan that you wish to buy and click on the ‘Direct URL’ or ‘Policyx URL’, which will take you to the page with all the details of the plan.
• Fill the online form with your personal details after which the premium will be generated.
• On the payment page, make the payment and the ManipalCigna Health Insurance policy will be emailed to you.

Offline

Visit the nearest ManipalCigna Insurance office, speak with a representative and explain your needs to him and select the plan which he suggests. Submit the documents requested by the company and make the payment. The soft copy of the policy document will be sent within 48 hours and the hard copy within 15 days.

How is a ManipalCigna Health Insurance Claim Processed?

Cashless Process

1. Contact the toll-free number 3 days in advance of hospitalization, and during emergency hospitalization, contact within 24 hours.
2. Provide the health card and ID proof at the network hospital.
3. The network hospital sends the pre-authorization form to ManipalCigna, which then authorizes the form if all details are correct.
4. During discharge, the network hospital will send the discharge summary to the network hospital authorizing the amount.
5. After completion of all processes, ManipalCigna will make the payment to the network hospital.

Reimbursement Process

1. Contact the toll-free number 3 days in advance of hospitalization, and during emergency hospitalization, contact within 24 hours.
2. During discharge, collect all the necessary documents such as original hospital bills, receipts, discharge summary, investigation reports, pharmacy bills, and submit it to ManipalCigna along with the claim document.
3. ManipalCigna will assess the documents and make the decision about whether to approve or reject the claim.
4. ManipalCigna will assess the documents and make the decision about whether to approve or reject the claim.
5. If the claim is approved, the amount will be reimbursed through NEFT or DD/cheque.

How To Renew a ManipalCigna Health Insurance Policy?

• Go to www.policyx.com and at the bottom of the webpage, click on ‘Renew’.
• On the next page, select the category (health) and enter your personal details.
• Choose the health plan you want to renew and you will be taken to ManipalCigna’s website for the online payment.
• Make a payment of the premium generated and the ManipalCigna Health Insurance renewed policy document will be emailed to you.

Why Should You Choose a ManipalCigna Health Insurance Policy?

• Benefits: ManipalCigna Health Insurance Company provides a wide range of benefits that cover overall medical expenses and ensures that your health is the foremost priority. All plans are designed to give maximum benefit in terms of financial support.
• Brand: Due to its best customer support, it received the Best Health Insurance Company of the Year award at the India Insurance Summit & Awards 2019.
• Dedication: Apart from dedicated customer support available 24/7, it also provides access to innovative and expert healthcare guidance through health and wellness programs. It provides the following features as a part of its ProActive initiative:
  • Wellness guidance
  • Health games
  • Expert opinion on critical illness
  • Wellness podcasts
  • Health & wellness articles
  • Discount & offers