Customer Service of Manipalcigna
  • Where to contact the company
  • Top branches
  • Grievance Redressal
ManipalCigna Health Insurance
premium

Network hospitals

8751+

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Claim settlement ratio

99.90%

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Sum insured

Up to 3 CR

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No. of Plans

16

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Solvency Ratio

1.67

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Pan India Presence

77

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Age of Eldest Member

premium

Network hospitals

8751+

premium

Claim settlement ratio

99.90%

premium

Sum insured

Up to 3 CR

premium

No. of Plans

16

premium

Solvency Ratio

1.67

premium

Pan India Presence

77

Recognized By ManipalCignaPolicyX.com is a Recognised ManipalCigna Partner View Certificate

ManipalCigna Health Insurance Customer Care

Customer care service for health insurance is of utmost importance when it comes to understanding their health insurance policies. Customer care provides support that involves assisting policyholders in comprehending their policy terms, claims procedures, and available healthcare providers. Manipalcigna customer care guarantees people the support and direction they need regarding their coverage and benefits.

How to Reach Manipalcigna Health Insurance Customer Care

They've made it incredibly easy for you to contact Manipalcigna Health Insurance Customer Care. Check out these convenient ways to contact them:

  • Call Them: Simply pick up the phone and dial their Manipalcigna Health Insurance toll-free number at 1800-102-4462 for Indian customers; if you are outside India, you can call them at +91 22 4985 4100. Their helpful and knowledgeable staff can assist you and provide all your required answers.
  • Shoot an Email: If you prefer written communication or have specific inquiries, email the Manipalcigna Health Insurance customer care department at customercare@manipalcigna.com. They've even got a separate email address for senior citizens at Seniorcitizensupport@ManipalCigna.com. For policy alterations, write them at mychangerequest@manipalcigna.com. Write your worries, questions, or anything else you want to share, and their team will swiftly respond, guiding you and providing the support you seek.
  • Send via Post: Manipalcigna Health Insurance also makes it simple to contact them by sending a post. You can contact them by sending a post to the following given address with any questions or requests for help: ManipalCigna Health Insurance Company Limited 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400063.

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Top Branches

You can always visit the nearest Manipalcigna Insurance Company branch if you prefer face-to-face interaction. They'll be happy to help you in person and give you the advice you need regarding your health insurance plan.

To locate the branch near you, just visit the official website of Manipalcigna, navigate to the Contact Us page, scroll down, and you will see the option to locate the nearest branch.

For your convenience, the addresses of Manipalcigna's top branches are listed in the table below:

State City Branch Address
Delhi North Delhi Unit No. 609Aggarwal Cyber Plaza I Netaji Subhash PlacePitampuraDelhi - North, 1800-10-24462
First Floor1/7Above SBI BankNear Patel Nagar Metro StationEast Patel NagarNew Delhi, 1800-10-24462
Office No. 6076th FloorSiddharth Building96, Nehru PlaceNew Delhi, 1800-10-24462
Haryana Gurugram 2nd floor SCO No. 12Sector 14, Gurgaon, 1800-10-24462
Telangana Hyderabad 2nd Floor GBR TowersH. No.- 13-2-42/1 to 6Chaitanyapuri Dilshukh Nagar, Hyderabad, 1800-10-24462 Office No. 124th Floor Eden Amsri Square9-1-87 St.John's RoadBeside Apollo Hospital, Sangeet X Roads, Secunderabad, Hyderabad, 1800-10-24462
West Bengal Kolkata Unit No. 184th Floor Chowringhee Court 55 Chowringhee Road, Kolkata, 1800-10-24462
Maharashtra Mumbai 104, 1st Floor Orchid Plaza Datta ParkNear S V Road Boriwali West, Mumbai, 1800-10-24462
401-402 Raheja TitaniumOff Western Express HighwayGoregaon (East) Mumbai, 1800-10-24462
Karnataka Bangalore No.251/22nd Floor2nd Main Road17th Cross, Sampige Road17th Cross, Sampige Road Malleshwaram, Bangalore, 1800-10-24462
2nd floorRajat Tower4/21, 11th Main4th BlockLandmark: Opp. Blackberry and near Reliance Jewels, Jayanagar, Bangalore, 1800-10-24462

Grievance Redressal

Customer satisfaction is a top priority at Manipalcigna Health Insurance. If you encounter a lack of response or if the provided response does not meet your expectations, you can follow the grievance redressal process outlined below:

STEP 1: It is time to escalate if you do not receive a response or are dissatisfied with the resolution. Send an email to headcustomercare@manipalcigna.com to reach the Head of Customer Care. Manipalcigna will analyse the query and provide a resolution for the same within 10 days.

STEP 2: If even after reaching out to Manipalcigna customer care number and email, you haven’t received any satisfactory response, then you may write to their AVP – Grievance Cell, Mrs Rakhee Desousa, at complaints@manipalcigna.com or call 022-61703603, Manipalcigna will examine the matter and respond with a solution.

STEP 3: If you are still waiting for a response or the solution provided does not meet your expectations, write an appeal addressed to the Chief Grievance Redressal Officer at compliance@manipalcigna.com or contact 022-61703724 detailing your complaint. After receiving your complaint, Manipalcigna will investigate the matter and provide you with a final response within 15 days of receiving your complaint.

STEP 4: Even if, after reaching out to all the authorities mentioned above, you still have not received a response or are not satisfied with the response, you may approach the Insurance Ombudsman for redressal. You can find your nearest Ombudsman centre at https://www.cioins.co.in/Ombudsman.

Conclusion

Manipalcigna Health Insurance customer care stands out as one of the most reliable insurance companies. The customer care team is always available to offer timely support, whether you prefer to contact them by phone, write an email, or make a visit to one of their branches. Manipalcigna health insurance customer care ensures that you get the support and care that you deserve.

Manipalcigna Health Insurance Network Hospital List

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What Our Customers Have to Say

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Babu Shenoy

Other

February 17, 2024

Excellent service. Very prompt. Personal attention and care... it is a pleasure to deal with them. Can safely recommend to friends and relatives.

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Rohan Verma

Gandhinagar

October 4, 2023

Policyx.com s team was patient and helped me understand all the details of my ManipalCigna Health Insurance policy.

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Riya Joshi

Surat

October 4, 2023

ManipalCigna Health Insurance through Policyx.com has given me the peace of mind I needed. Highly satisfied with the service.

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Reena Sahu

Hyderabad

October 4, 2023

Policyx.com s platform is user-friendly and helped me find the right ManipalCigna Health Insurance plan quickly.

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Ravi Goyal

Agra

October 4, 2023

I ve been a loyal customer of ManipalCigna Health Insurance for years, thanks to Policyx.com for introducing me to it.

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Rani Khanna

Hyderabad

October 4, 2023

Policyx.com provided excellent assistance in choosing ManipalCigna Health Insurance. I feel more secure now.

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Rakesh Singh

Coimbatore

October 4, 2023

I can t thank Policyx.com enough for simplifying the process of purchasing ManipalCigna Health Insurance. It s a great investment in my health.

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Rajan Mehta

Coimbatore

October 4, 2023

Policyx.com offers a wide range of health insurance options, and I found the perfect one with ManipalCigna Health Insurance.

View All Manipalcigna Health Insurance Reviews

Simran Kaur Vij

Written By: Simran Kaur Vij

Simran is an insurance expert with more than 3 years of experience in the industry. She may have all the answers to your insurance queries. With a background in Banking, she proactively helps her readers to stay on par with all the latest Insurance industry developments.