Customer Service of ManipalCigna
  • Where to contact the company?
  • Top branches
  • Grievance redressal
Customer Service of ManipalCigna
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ManipalCigna Health Insurance Customer Care

Customer care service for health insurance is of utmost importance when it comes to understanding their health insurance policies. Customer care provides support that involves assisting policyholders in comprehending their policy terms, claims procedures, and available healthcare providers. Manipalcigna customer care guarantees people the support and direction they need regarding their coverage and benefits.

How To Reach ManipalCigna Health Insurance Customer Care?

They’ve made it incredibly easy for you to contact Manipalcigna Health Insurance Customer Care. Check out these convenient ways to contact them:

  • Call Them: Simply pick up the phone and dial their Manipalcigna Health Insurance toll-free number at 1800-102-4462 for Indian customers; if you are outside India, you can call them at +91 22 4985 4100. Their helpful and knowledgeable staff can assist you and provide all your required answers.
  • Shoot an Email: If you prefer written communication or have specific inquiries, email the Manipalcigna Health Insurance customer care department at customercare@manipalcigna.com. They’ve even got a separate email address for senior citizens at Seniorcitizensupport@ManipalCigna.com. For policy alterations, write them at mychangerequest@manipalcigna.com. Write your worries, questions, or anything else you want to share, and their team will swiftly respond, guiding you and providing the support you seek.
  • Send via Post: Manipalcigna Health Insurance also makes it simple to contact them by sending a post. You can contact them by sending a post to the following address with any questions or requests for help: ManipalCigna Health Insurance Company Limited 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400063.

Top Branches

You can always visit the nearest Manipalcigna Insurance Company branch if you prefer face-to-face interaction. They’ll be happy to help you in person and give you the advice you need regarding your health insurance plan.

To locate the branch near you, just visit the official website of Manipalcigna, navigate to the Contact Us page, scroll down, and you will see the option to locate the nearest branch.

For your convenience, the addresses of Manipalcigna’s top branches are listed in the table below:

StateCityBranch Address
DelhiNorth DelhiUnit No. 609Aggarwal Cyber Plaza I Netaji Subhash PlacePitampuraDelhi - North, 1800-10-24462
First Floor1/7Above SBI BankNear Patel Nagar Metro StationEast Patel NagarNew Delhi, 1800-10-24462
Office No. 6076th FloorSiddharth Building96, Nehru PlaceNew Delhi, 1800-10-24462
HaryanaGurugram2nd floor SCO No. 12Sector 14, Gurgaon, 1800-10-24462
TelanganaHyderabad2nd Floor GBR TowersH. No.- 13-2-42/1 to 6Chaitanyapuri Dilshukh Nagar, Hyderabad, 1800-10-24462 Office No. 124th Floor Eden Amsri Square9-1-87 St.John’s RoadBeside Apollo Hospital, Sangeet X Roads, Secunderabad, Hyderabad, 1800-10-24462
West BengalKolkataUnit No. 184th Floor Chowringhee Court 55 Chowringhee Road, Kolkata, 1800-10-24462
MaharashtraMumbai104, 1st Floor Orchid Plaza Datta ParkNear S V Road Boriwali West, Mumbai, 1800-10-24462
401-402 Raheja TitaniumOff Western Express HighwayGoregaon (East) Mumbai, 1800-10-24462
KarnatakaBangaloreNo.251/22nd Floor2nd Main Road17th Cross, Sampige Road17th Cross, Sampige Road Malleshwaram, Bangalore, 1800-10-24462
2nd floorRajat Tower4/21, 11th Main4th BlockLandmark: Opp. Blackberry and near Reliance Jewels, Jayanagar, Bangalore, 1800-10-24462

Grievance Redressal

Customer satisfaction is a top priority at ManipalCigna Health Insurance. If you encounter a lack of response or if the provided response does not meet your expectations, you can follow the grievance redressal process outlined below:

  • Step 1

    If you do not receive a response or are dissatisfied with the resolution, it is time to escalate. To reach the head of customer care, send an email to headcustomercare@manipalcigna.com. Manipalcigna will analyse the query and provide a resolution within 10 days.

  • Step 2

    If even after reaching out to Manipalcigna customer care number and email, you haven’t received any satisfactory response, then you may write to their AVP – Grievance Cell, Mrs Rakhee Desousa, at complaints@manipalcigna.com or call 022-61703603, Manipalcigna will examine the matter and respond with a solution.

  • Step 3

    If you are still waiting for a response or the solution provided does not meet your expectations, write an appeal addressed to the Chief Grievance Redressal Officer at compliance@manipalcigna.com or contact 022-61703724 detailing your complaint. After receiving your complaint, Manipalcigna will investigate the matter and provide you with a final response within 15 days of receiving your complaint.

  • Step 4

    Even if, after reaching out to all the authorities mentioned above, you still have not received a response or are not satisfied with the response, you may approach the Insurance Ombudsman for redressal. You can find your nearest Ombudsman centre at official site.

Conclusion

ManipalCigna Health Insurance customer care stands out as one of the most reliable insurance companies. The customer care team is always available to offer timely support, whether you prefer to contact them by phone, write an email, or make a visit to one of their branches. Manipalcigna health insurance customer care ensures that you get the support and care that you deserve.

ManipalCigna Health Insurance Network Hospital List

ManipalCigna Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, ManipalCigna Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

Explore other ManipalCigna Health Insurance

To cater to the different medical needs of an individual & their family, ManipalCigna Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to ManipalCigna Health Insurance plans explore more:

Individual and Family Health Insurance

ManipalCigna ProHealth Protect Plan is a comprehensive health insurance policy designed to take care of you and your family in your health and illness...

Unique Features

  • Avail Add-On Covers
  • Optional Benefits Available
  • High SI Options

ManipalCigna ProHealth Protect Plan (Pros)

ManipalCigna ProHealth Protect Plan
  • Newborn Baby and Maternity Cover
  • Health Maintainance Benefit
  • AYUSH Cover

ManipalCigna ProHealth Protect Plan (Cons)

ManipalCigna ProHealth Protect Plan
  • Compassionate travel
  • Vaccination expenses
  • E-consultation

ManipalCigna ProHealth Protect Plan (Other Benefits)

ManipalCigna ProHealth Protect Plan
  • Daycare treatment
  • Domiciliary treatment
  • OPD cover

ManipalCigna ProHealth Protect Plan (Eligibility Criteria)

ManipalCigna ProHealth Protect Plan
  • Entry age: 18 years to No limit
  • SI: 2.5 L to 50 L
  • Initial waiting period: 30 days
  • Policy term: 1/2/3 years

Individual and Family Health Insurance

The ManipalCigna ProHealth insurance policy is specially designed to cater to all your worries regarding your health and wellness. It provides the pol...

Unique Features

  • Suitable for New Couples
  • Family Planning Coverage
  • Maternity & Newborn Cover

ManipalCigna ProHealth Plus (Pros)

ManipalCigna ProHealth Plus
  • Maternity & new-born benefits
  • Modern treatment
  • 500+ daycare procedures
  • Listed critical illnesses

ManipalCigna ProHealth Plus (Cons)

ManipalCigna ProHealth Plus
  • IVF not covered
  • E-consultation
  • Compassionate travel

ManipalCigna ProHealth Plus (Other Benefits)

ManipalCigna ProHealth Plus
  • Organ donor expenses
  • Worldwide coverage
  • In-patient hospitalization
  • Out-patient hospitalization

ManipalCigna ProHealth Plus (Eligibility Criteria)

ManipalCigna ProHealth Plus
  • Entry age: 18 years to No max limit
  • SI: 4.5 L to 50 L
  • Initial waiting period: 30 days
  • Policy term: 1/2/3 years

Senior Citizen Health Insurance

We all know that senior citizens are prone to developing more diseases that can continue until their last breath if not treated well. In such scenario...

Unique Features

  • Modern treatment cover
  • Low waiting periods
  • Room category flexibility

ManipalCigna Prime Senior Plan (Pros)

ManipalCigna Prime Senior Plan
  • Daily cash for shared accommodation
  • Air ambulance
  • Domestic second opinion
  • Unlimited 100% SI restoration

ManipalCigna Prime Senior Plan (Cons)

ManipalCigna Prime Senior Plan
  • OPD cover
  • Maternity and newborn cover
  • Compassionate travel

ManipalCigna Prime Senior Plan (Other Benefits)

ManipalCigna Prime Senior Plan
  • Any room upgradation
  • Unlimited SI restoration
  • PEDs waiting period reduction
  • Domestic second opinion (Elite)

ManipalCigna Prime Senior Plan (Eligibility Criteria)

ManipalCigna Prime Senior Plan
  • Entry age: 56 to 75 years
  • SI: 3 to 50 Lakhs
  • Policy term: 1/2/3 years
  • Initial waiting period: 30 days

Individual and Family Health Insurance

Buying health insurance that provides you and your family a 360-degree coverage against medical emergencies is the need of this hour. ManipalCigna Pro...

Unique Features

  • 360 Degree Family Coverage
  • Additional Wellness Programs
  • OPD Charges Covered

ProHealth Prime Advantage (Pros)

ProHealth Prime Advantage
  • Bariatric surgery
  • Maternity coverage
  • Newborn baby cover
  • Daily cash benefits

ProHealth Prime Advantage (Cons)

ProHealth Prime Advantage
  • Compassionate travel
  • Copayment unavailable
  • Sub-limits not applicable

ProHealth Prime Advantage (Other Benefits)

ProHealth Prime Advantage
  • Air ambulance cover
  • OPD available
  • Domiciliary hospitalization

ProHealth Prime Advantage (Eligibility Criteria)

ProHealth Prime Advantage
  • Entry age: 18 years to no max limit
  • SI: 5 L to 1 Cr
  • Policy term: 1/2/3 years
  • Initial waiting period: 30 days

Individual and Family Health Insurance

"Your Health Deserves Better!" Get safeguarded with a health plan that provides you with all-around healthcare facilitation." ManipalCigna Prime Prote...

Unique Features

  • Customizable health benefits
  • High-value covers
  • Health reward discounts

ManipalCigna Prime Protect Plan (Pros)

ManipalCigna Prime Protect Plan
  • In-patient hospitalisation
  • Daycare treatment
  • Domiciliary hospitalisation
  • Sum insured restoration
  • Organ donor cover

ManipalCigna Prime Protect Plan (Cons)

ManipalCigna Prime Protect Plan
  • Adventure sport injuries
  • Cosmetic treatment
  • Alcoholism/drug abuse
  • Self-inflicted injury

ManipalCigna Prime Protect Plan (Other Benefits)

ManipalCigna Prime Protect Plan
  • Optional covers
  • Add-ons available
  • Unlimited benefits up to SI
  • Bariatric surgery cover
  • AYUSH treatment cover

ManipalCigna Prime Protect Plan (Eligibility Criteria)

ManipalCigna Prime Protect Plan
  • Child Entry age - 91 days - 25 Years
  • Adult Entry Age- 18 Years- No Limit
  • SI - INR 3 Lakhs - 1 Crore
  • Waiting Period - 30 days

Individual and Family Health Insurance

ManipalCigna ProHealth Prime Active is a comprehensive plan to keep you, Healthy bhi and Active bhi. But have you ever imagined why Indians don't prio...

Unique Features

  • Worldwide emergency cover
  • Premium waiver benefit
  • Covers 36 listed critical illnesses

ProHealth Prime Active Plan (Pros)

ProHealth Prime Active Plan
  • Global cover
  • Modern treatment
  • Second medical opinion

ProHealth Prime Active Plan (Cons)

ProHealth Prime Active Plan
  • OPD cover
  • Maternity benefits
  • Newborn baby cover

ProHealth Prime Active Plan (Other Benefits)

ProHealth Prime Active Plan
  • In-patient hospitalization
  • Daycare procedures
  • Organ donor cover

ProHealth Prime Active Plan (Eligibility Criteria)

ProHealth Prime Active Plan
  • Entry age: 18 to 70 years
  • SI: 3 to 15 Lakhs
  • Waiting period: 30 days
  • Policy term: 1/2/3 years

Individual and Family Health Insurance

ManipalCigna ProHealth Insurance Policy by ManipalCigna Health Insurance Company is a comprehensive hospitalization insurance plan that protects you a...

Unique Features

  • Know About the Plan & its Variants
  • Explore the Features & Eligibility
  • Inclusions and Exclusions

ManipalCigna ProHealth Plan (Pros)

ManipalCigna ProHealth Plan
  • Pre-hospitalisation
  • Post-hospitalisation
  • Unlimited teleconsultation
  • Daily hospitalcash
  • SI restoration benefit

ManipalCigna ProHealth Plan (Cons)

ManipalCigna ProHealth Plan
  • Obesity weight control
  • Change of gender treatments
  • Breach of law

ManipalCigna ProHealth Plan (Other Benefits)

ManipalCigna ProHealth Plan
  • Cashless claim settlement
  • AYUSH treatment
  • Trusted insurance provider

ManipalCigna ProHealth Plan (Eligibility Criteria)

ManipalCigna ProHealth Plan
  • Min entry age: 91 days
  • Max entry age: Unlimited
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1 Cr

Individual and Family Health Insurance

ManipalCigna Health Insurance provides the insured with additional coverage and their existing health insurance policy with their Super Top-up plan. T...

Unique Features

  • Boost Your Health Coverage
  • Eligibility Criteria and Features
  • Inclusions & Exclusions

ManipalCigna Super Top-up Plan (Pros)

ManipalCigna Super Top-up Plan
  • AYUSH treatment
  • Modern treatment cover
  • Organ donor expenses

ManipalCigna Super Top-up Plan (Cons)

ManipalCigna Super Top-up Plan
  • Maternity cover
  • Global cover
  • No OPD cover
  • Domiciliary care unavailable

ManipalCigna Super Top-up Plan (Other Benefits)

ManipalCigna Super Top-up Plan
  • In-patient hospitalization
  • Pre & post-hospitalization
  • Daycare procedures cover

ManipalCigna Super Top-up Plan (Eligibility Criteria)

ManipalCigna Super Top-up Plan
  • Entry age: 18 years to no age bar
  • Policy term: 1/2/3 years
  • Initial waiting period: 30 days
  • SI: 3 to 30 Lakhs

Individual and Family Health Insurance

Manipal Cigna LifeTime Health Insurance is a reliable health insurance plan that prioritizes your healthcare needs and looks after them. ManipalCigna ...

Unique Features

  • Know About the Plan & its Variants
  • Explore the Features & Eligibility
  • Inclusions and Exclusions

ManipalCigna Lifetime Health Plan (Pros)

ManipalCigna Lifetime Health Plan
  • Covers the treatment cost of HIV/AIDS and STD
  • Covers mental illness
  • You can opt for global coverage

ManipalCigna Lifetime Health Plan (Cons)

ManipalCigna Lifetime Health Plan
  • Vaccination not covered
  • IVF treatment not covered
  • Air ambulance not covered

ManipalCigna Lifetime Health Plan (Other Benefits)

ManipalCigna Lifetime Health Plan
  • You can opt for deductibles
  • Air ambulance covered
  • Domestic and international coverage

ManipalCigna Lifetime Health Plan (Eligibility Criteria)

ManipalCigna Lifetime Health Plan
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 3 Crore

Individual and Family Health Insurance

ManipalCigna ProHealth Prime is a comprehensive and flexible Health Insurance Plan that offers Better Coverage, Better Control, and Better Care for th...

Unique Features

  • Comprehensive coverage
  • High sum insured
  • Customized benefits

ManipalCigna ProHealth Prime Plan (Pros)

ManipalCigna ProHealth Prime Plan
  • Annual health check up
  • Domestic second opinion
  • Switch off benefit
  • Premium waiver benefits
  • OPD expense covered

ManipalCigna ProHealth Prime Plan (Cons)

ManipalCigna ProHealth Prime Plan
  • Optional deductibles
  • 10% co-payment
  • PED 2-year waiting period
  • Long waiting period

ManipalCigna ProHealth Prime Plan (Other Benefits)

ManipalCigna ProHealth Prime Plan
  • Domiciliary hospitalisation
  • Air ambulance cover
  • Cumulative bonus booster
  • CI add on cover
  • SI restoration

ManipalCigna ProHealth Prime Plan (Eligibility Criteria)

ManipalCigna ProHealth Prime Plan
  • Min entry age: 91 days
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1 Cr

Group Health Insurance

ManipalCigna ProHealth Group Insurance Policy has been designed to provide more extensive and better insurance solutions to employer-employee and non-...

Unique Features

  • Avail Critical Illness Cover
  • High Sum Assured
  • Optional Covers

ManipalCigna Pro Health Group Plan (Pros)

ManipalCigna Pro Health Group Plan
  • Avail Critical Illness Cover
  • High Sum Assured
  • Optional Covers Available

ManipalCigna Pro Health Group Plan (Cons)

ManipalCigna Pro Health Group Plan
  • Injuries due to unlawful activities
  • Obesity
  • Cosmetic surgery
  • Injuries due to illegal activities
  • Illness due to radiation exposure

ManipalCigna Pro Health Group Plan (Other Benefits)

ManipalCigna Pro Health Group Plan
  • Donor expenses cover
  • AYUSH treatment cover
  • Daily Cash Benefits
  • Critical illness cover
  • Personal accident cover

ManipalCigna Pro Health Group Plan (Eligibility Criteria)

ManipalCigna Pro Health Group Plan
  • Min entry age: Day 1
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1 Cr

Individual and Family Health Insurance

ManipalCigna Health Insurance Company offers its Critical Illness policy which is also a global plan that assures you financial support during critica...

Unique Features

  • CI Cover
  • Eligibility & Features
  • 30 CI Cover

Critical Care Plan (Pros)

Critical Care Plan
  • 15 or 30 major illnesses
  • Medical second opinion
  • Online wellness program

Critical Care Plan (Cons)

Critical Care Plan
  • No daily cash benefit
  • In-patient hospitalization
  • OPD unavailable
  • Daycare procedures

Critical Care Plan (Other Benefits)

Critical Care Plan
  • Basic & advanced add-on cover benefits
  • Organ donor expenses

Critical Care Plan (Eligibility Criteria)

Critical Care Plan
  • Entry age: 18 to 65 years
  • SI: 1 L to 25 Cr
  • Policy term: 1/2/3 years
  • Waiting period: 90 days

Individual and Family Health Insurance

'Sahi Health Insurance Chuno, SADA SECURE RAHO' Yep, that's right, this is what ManipalCigna's new SARVAH plan talks about. With this plan, ManipalCig...

Unique Features

  • Comprehensive coverage
  • High sum insured
  • Customized benefits

ManipalCigna Sarvah Plan (Pros)

ManipalCigna Sarvah Plan
  • Coverage for major illness
  • Reduced waiting period for pre-existing diseases
  • Unlimited restoration
  • Surplus benefits

ManipalCigna Sarvah Plan (Cons)

ManipalCigna Sarvah Plan
  • Maternity benefit not covered
  • No global coverage
  • Daily hospital cash not covered

ManipalCigna Sarvah Plan (Other Benefits)

ManipalCigna Sarvah Plan
  • Tatkal benefit
  • Comprehensive personal accident cover
  • Gullak and Sarathi benefits

ManipalCigna Sarvah Plan (Eligibility Criteria)

ManipalCigna Sarvah Plan
  • Entry Age -91 days
  • Maximum Entry Age - No Limit
  • SI - Up to 3 Crore
  • Waiting Period - 30 days

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Customer Service of ManipalCigna: FAQs

1. What is ManipalCigna Health Insurance’s customer care number?

The customer care number of ManipalCigna health insurance company is 1800-102-4462.

2. Is the customer care service of ManipalCigna health insurance company available 24*7?

Yes. The company strives to offer high-end customer support to its clients and policyholders. So, you can call the customer support number any time of the day or 24*7.

3. I live outside India, how can I call the ManipalCigna health insurance company?

For policyholders living outside India, the customer care number is +91 22 4985 410.

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