Kotak Mahindra Health Insurance Plans 2025 | PolicyX
Zurich Kotak Health Insurance logo Zurich Kotak Health Insurance ★ 4.4/5

Zurich Kotak Health Insurance

Zurich Kotak General Insurance offers health plans for individuals and families, covering hospitalisation, daycare ...Read More

22,600+
Cashless hospitals
96.4%
Claim settlement
25 L
Max sum insured
4
Active plans
🛡️ IRDAI Approved
4.4/5 · 2,702 reviews
🏥 22,600+ hospitals
📊 5.73x solvency ratio
96.4% claim settlement

What you get with Zurich Kotak Health Insurance

The headline features and policy mechanics, at a glance.

Sum insured up to 25 L

Coverage scales from entry-level individual plans to high-end family-floater protection.

22,600+ cashless hospitals

Direct billing at network hospitals across 19 presence — no out-of-pocket payment at admission.

96.4% claim settlement

Industry-leading approval rate on eligible claims received in the most recent fiscal year.

5.73x solvency ratio

Well above IRDAI's 1.5× floor — strong indicator of long-term claim-paying ability.

4 active plans

Choose from individual, family floater and senior-citizen variants to match your household.

Written by Anshika Ojha
Reviewed by Manoj Kumar
Published: 15 Oct 2024
Updated: 25 Jul 2026
Expert Verified
IRDAI Licensed

Zurich Kotak Health Insurance Company

Zurich Kotak General Insurance is a 70:30 joint venture between Zurich Insurance Group and Kotak Mahindra Bank. The company was renamed "Zurich Kotak General Insurance Company (India) Limited" in August 2024, following Zurich Insurance Group's 70% acquisition of Kotak Mahindra General Insurance Company Limited.

What Does the Zurich Kotak Health Insurance Company Do?

Zurich Kotak Health Insurance Company offers a comprehensive range of health insurance plans. These plans fulfill the needs of different sections of society with specialized, curated products. You can choose the best Zurich Kotak Health Insurance for yourself and your family.

Key Highlights

  • 22,600+ Network Hospitals
  • 96.4% Claim Settlement Ratio
  • 1.85 Solvency Ratio
  • Up to 5 Cr Sum Insured
  • 24x7 Customer Support

Features That Set Them Apart

  • Zurich Kotak Mahindra is a big brand in the banking and insurance sector.
  • It was first established in 1985.
  • Emergency air ambulance services
  • They collected Rs 742 Cr in annual premiums.
  • Kotak Mahindra Health Insurance is a 100% subsidiary of Kotak Mahindra Bank.
  • They are located in 19 areas of India and have 25 branches.

Zurich Kotak Health Insurance Awards and Accolades

  1. Marketer Company of the Year by India Insurance Summit & Awards 2020.
  2. ANA ECHO International Awards 2020, USA – Bronze, Consumer Services.
  3. Brand Equity Shark Awards 2019 – Silver, Best Consumer Insights Campaign.
  4. India Digital Media Awards 2019 – Silver, Special Award for Gender Parity.
  5. 2 Silvers in the 'Best Consumer Engagement & Best in Financial Service' category by DMAi ASIA ECHO Awards in 2019.
  6. 3 Bronze in 'Best Use of Social Media, Innovative Use of Technology & Best in Consumer Services' category by DMAi ASIA ECHO Awards in 2019.

Video reviews

Walkthroughs from the PolicyX team — pros, cons, real claim experiences, and a recommendation on who should buy.

Zurich Kotak Health Insurance Review 2025 | Benefits, Premium & Claim Process Explained

Zurich Kotak Health Insurance Review 2025 | Benefits, Premium & Claim Process Explained

Looking for a comprehensive health insurance plan that fits your needs and budget? In this video, we review the Zurich Kotak Health Insurance Plan in detail, helping you understand its key features, benefits, premium details, and claim process.

Why Choose Zurich Kotak Health Insurance?

Zurich Kotak Mahindra Health Insurance Company is known for creating products that are flexible enough to meet the requirements of their varied customers. There are several benefits to choosing Zurich Kotak Mahindra Health Insurance as your health insurance partner.

  • More than 22,600 network hospitals across India
  • 24x7 customer support for easy claim settlement
  • Free health check-ups
  • The claim settlement process is super fast and hassle-free
  • Tax benefits under Section 80D of the Income Tax Act

Factors to Consider While Buying a Health Insurance Policy

Choosing a health insurance plan can be stressful and confusing for most people. But you need to have a clear idea of what a certain plan is offering and what it is covering. Once you are positive about the plan benefits, it becomes easier to make correct decisions. Let us check out some of the vital factors that you should consider before buying a health insurance policy:

  1. Individual or Family Floater Plan

    When choosing a plan, your first step is to check whether your requirement is for yourself or your family. Most of the time, family floater plans benefit those who want to secure their family, as they are cheaper than individual plans.

  2. Cover Amount

    With growing inflation, medical expenses are also increasing day by day. Therefore, having health insurance will help hugely to meet the expenses. Also, it is necessary to choose a policy that offers the maximum coverage amount for your health claims.

  3. Co-Payment Clause

    Every policy has some clauses you need to follow, and a co-payment clause is one of those. This means that for every claim you make, you have to bear a certain percentage of the claim amount. So, you must check the co-payment percentage your policy requires.

  4. Hospital Network

    Always check the list of hospitals included in your policy. Consider the kinds of medical facilities and services you might need in the future.

  5. Waiting Period

    Look for the period you need to wait before claiming reimbursement. Some policies also have a waiting period for critical illnesses; you need to check for that too.

  6. Lifetime Renewal

    You may need healthcare as you grow older. So, look for a policy that provides lifetime renewal options.

  7. Compare the Premiums

    You should always choose the premium after comparing more than two policies. This thoughtful action will prevent you from paying a higher amount for fewer benefits.

Why Choose Online Procedure to Buy Health Insurance Policy?

Getting a medical insurance policy online from PolicyX or directly from the company is full of benefits. Read below to know more:

  • Easy to Compare

    Online platforms provide access to compare different health plans in one place. You can pick the right one for you by comparing the premiums.

  • Buying Insurance Within 5 Minutes

    On an online platform, you can choose and buy your policy within 5 minutes, without any hassle.

  • 24x7 Customer Service

    The experts are always at your service. No matter the time, you can contact them anytime to clear your doubts.

  • Instant Quote

    With online accessibility, you can get quotations with just a click. You can collect several quotes and choose the right one.

What Is Covered by Zurich Kotak Health Insurance?

Pre and Post Hospitalization Expenses

Zurich Kotak Health Insurance understands the impact of rising medical expenses, thus ensuring their insurance products cover pre and post-hospitalization expenses related to in-patient hospitalization.

AYUSH Treatments

The policy allows you to get traditional treatments such as AYUSH Treatment Ayurveda, Unani, Homeopathy, and more.

Recovery Benefit

The policy allows you to get a daily cash allowance up to the sum insured. This ensures you can easily cover your daily expenses.

Day Care Treatments

The health insurance policy by Zurich Kotak Health Insurance will cover daycare medical procedures and treatments, as well as doctor-recommended procedures or surgeries.

Compassionate Visit

When someone is hospitalized, their immediate relatives (visitors) travel between the hospital and home. This policy will cover the expenses incurred by visitors during this phase.

What Is Not Covered by Zurich Kotak Health Insurance?

Self-Inflicted Injuries

Insurance policies do not cover self-inflicted injuries or suicide.

Cosmetic Procedures

Cosmetic surgeries will not be covered in the health insurance policy. Plastic surgery coverage will be included only in the case of an accident.

Adventure Sports

Injuries caused by adventure sports will not be included.

Obesity or Weight Control Treatments

Zurich Kotak Health Insurance plans mostly do not cover treatments related to obesity and weight management such as bariatric surgeries.

Involvement in Illegal Activities

Zurich Kotak health insurance company plans do not cover individuals or families for hospitalization or injuries caused due to involvement in unlawful activities.

How to Buy Zurich Kotak Health Insurance Plans?

If you are looking forward to purchasing Zurich Kotak health insurance online, follow the simple steps below:

  1. Visit the website of Zurich Kotak General Insurance.
  2. Click on the 'Health Insurance' icon. Enter your details and submit the form.
  3. Select your preferred plan and customize it. Check the premium details.
  4. Make an online payment of the premium amount. Once the payment is complete, the policy details will be mailed to your registered email address.

How to Calculate Zurich Kotak Health Insurance Policy Premiums?

Compare and calculate the best Zurich Kotak health insurance policies using the PolicyX premium calculator by following these simple steps:

  1. Visit the official website of PolicyX.
  2. Fill in details such as your name, the number of family members to be covered, city, and other information.
  3. Click on 'Get Quotes'.

P.S.: Connect with PolicyX health insurance experts for Kotak health insurance policy premium enquiry at 1800-4200-269

How to Renew Health Insurance Policy?

To consistently avail of the benefits, you need to renew your health insurance policy on time. Below are some simple steps on how to renew your health insurance policy:

  1. When you visit the official website of Zurich Kotak Mahindra Health Insurance, click on the "Renew Existing Policy" box. It will redirect you to the main page, where you need to fill in the policy number and captcha.
  2. Review the policy, fill in the details, choose the mode of payment, and complete the payment.
  3. Once the payment is made, your policy will be renewed instantly.

Connect with our insurance experts for Kotak health insurance policy renewal at 1800-4200-269.

How to Port to Zurich Kotak Health Insurance?

To port your existing policy to Zurich Kotak Health Insurance, follow the steps mentioned below:

  1. Fill out the portability form and send the application to Zurich Kotak Health Insurance Company 45 days before the renewal date of your existing health plan.
  2. As per IRDAI guidelines, the new insurance company will cross-check your medical and claims history with the previous insurer within 7 days of receiving the portability form.
  3. Once the policyholder's details are verified, the new insurance company must communicate its decision – either approval or rejection – within 15 days.

All 4 Zurich Kotak Health Insurance plans

Every plan currently being sold by Zurich Kotak Health Insurance, shown side-by-side so you can shortlist quickly.

Individual and Family Health Insurance

Zurich Kotak Health Premier Plan

Kotak Mahindra Health Premier Plan offers comprehensive and customizable health insurance for individuals and families, available as an ind…

Sum insured 2 L, 5 L, 10 L, 15 L, 25 L, 50 …
Entry age Minimum 91 days, Maximum 25 years
  • In-patient treatment
  • daycare treatment
  • ambulance cover
  • restoration benefit
View plan
Individual

Zurich Kotak Accident Care Plan

The Zurich Kotak Accident Care Plan provides financial protection against the impact of accidents, covering treatment, hospitalization, and…

Sum insured 5L
Entry age Minimum 5 years, Maximum 65 years
  • Children education grant
  • Dead remains transportation
  • Convalescence benefit
  • Accident daily cash benefit
View plan
Group Health Insurance

Zurich Kotak Group Health Care Policy

The Kotak Group Health Care insurance plan is detailed here, tailored for active members of Kotak Mahindra Bank and their dependents. It of…

Sum insured 3 L, 4 L, 5 L
Entry age 18-55 years
  • Domiciliary hospitalization
  • Daycare procedures
  • Donor expenses
  • In-patient treatment care
View plan

Choose Zurich Kotak Health Insurance Coverage of Your Choice

Select a sum insured option below to compare health plans matching your coverage need.

Quick comparison

Side-by-side across the 3 most-bought Zurich Kotak Health Insurance plans on PolicyX.

Zurich Kotak Health Insurance plan comparison
Feature Zurich Kotak Group Accident Protect Plan Zurich Kotak Health Premier Plan Zurich Kotak Accident Care Plan
Plan type Individual Individual and Family Health Insurance Individual
Sum insured 25 L 2 L, 5 L, 10 L, 15 L, 25 L, 50 … 5L
Entry age 5 years to 65 Years Minimum 91 days, Maximum 25 years Minimum 5 years, Maximum 65 years
Top benefits Accident Cover · Accidental Death In-patient treatment · daycare treatment Children education grant · Dead remains transportation

22,600+ cashless hospitals

Find a Zurich Kotak Health Insurance network hospital near you. Direct billing — no out-of-pocket payment at admission.

Frequently asked questions

The 14 most-asked questions about Zurich Kotak Health Insurance, answered.

Yes, as per the IRDAI guidelines, a policyholder has the option to return the original policy within 15 days from the date of receipt of the policy.
Customers can renew their policy online from the company’s website. Process for the same is given below: Visit the official website of Kotak General Insurance Company. Click on the ’Renewal’ tab given at the top right of the page. Enter your login details to continue. Select your plan and fill in the required details. Make an online payment of the premium amount. Renewal confirmation information will be sent to the customer’s email ID. Alternatively, customers can also place a free cheque pick-up request by calling the company’s toll-free number: +1800 266 4545.
In the reimbursement claim method, Kotak General Insurance processes the claim within 15 working days from the receipt of complete documents. And in case of cashless claims, the company conveys its decision on the cashless mode within 6 business hours from the receipt of complete details.
Yes, the plan offers maternity cover, provided all the below 3 covers are taken together. Maternity Benefit New Born Baby Cover Vaccination Expenses
Yes, medical as well as treatment expenses during the quarantine period towards COVID-19, are covered under the policy. Customers should submit prescriptions from Govt. doctor certifying the need to be quarantined along with a Medical test report for COVID-19. Please note that no coverage is provided on account of self-quarantine or quarantine at home.
Yes, the company offers a separate channel for addressing claims and grievances of senior citizens. One can drop their concerns at: [email protected]
Yes. Premiums paid for Kotak Medical Insurance policies are eligible for tax deductions under Section 80D of the Income Tax Act 1961.
Yes, one can customize their Kotak Health Insurance plans by paying additional premiums and opting for health insurance riders.
To check the claim status of your Kotak Mediclaim follow the below steps: Login on the official website of Family Health Plan Insurance TPA Limited Click on Logins on the home page. Click on Individual/ Retailers Login using your: Username: Your UHID is your username, Password: Your date of birth (in DD/MM/YYYY format) is your password.
In such a case, the company will pay the amount as per your chosen coverage, and the rest of the outstanding amount needs to be paid by you.
The duly filled claim form along with the documents should be submitted as soon as possible, but no later than 30 days from the date of discharge.
To register your grievances, you need to fill up a feedback form which is available on the official website of Kotak Mahindra Health Insurance. Once done, the company’s grievance redressal team will assist you.
Do not worry. To make a change in your Kotak Mahindra Health Insurance policy, get in touch with the customer care team at 1800 266 4545 (toll-free) to correct the date.
Below is a list of a few general exclusions applicable under Kotak Health Insurance plans. To get more details about plan-specific exclusions, refer to the policy document. Any injury due to war, invasion, an act of a foreign enemy, hostilities, etc. Usage, consumption, or abuse of drugs or alcohol. Self-destruction or self-inflicted injury. Sexually transmitted disease.

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Customer satisfaction

Aggregate ratings from 2,702 verified PolicyX customers who bought a Zurich Kotak Health Insurance plan.

4.4
out of 5
2,702 reviews
5 star
60%
4 star
25%
3 star
10%
2 star
4%
1 star
1%

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