Network hospitals
7000+
Claim settlement ratio
96.90%
Sum insured
Up to 25 Lakh
No. of Plans
17
Solvency Ratio
2.13
Pan India Presence
19
Network hospitals
7000+
Claim settlement ratio
96.90%
Sum insured
Up to 25 Lakh
No. of Plans
17
Solvency Ratio
2.13
Pan India Presence
19
Kotak General Insurance is a 100% subsidiary of Kotak Mahindra Bank Ltd. The company started operations in 2015 after receiving its license from IRDAI. Ever since its emergence, Kotak Insurance company has delivered various products and has established a wider presence across the country. The company offers a wide range of non-life insurance products that are designed to cater to every need of the customer, including health insurance plans, car insurance plans, and bike insurance plans.
With the comprehensive range of Health Insurance plans offered by Kotak Health Insurance company, the insurer ensures to fulfil the varied needs of different sections of society with its specialized products. With its wide range of health products, the company lets you choose the best-suited plan for yourself and your family.
Achievements of Kotak Health Insurance
Kotak General Insurance has numerous rewards and achievements under its umbrella.
Kotak Health Insurance
Your choice of a health insurance policy directly depends upon the company's performance. Here we have evaluated the performance of Kotak Health Insurance on the basis of various factors that influence the efficiency of the company.
Kotak Health Insurance offers several health insurance plans to fulfil the insurance needs of a diverse range of customers. Read below to get an insight into the plans offered by Kotak Mediclaim Insurance and explore what features and benefits they have to provide you with.
Family Plan
Kotak Health Care protects you and your family financially against medical emergencies. The plan comes in three variants- Excel, Platinum and Prime.
Unique Features
Comprehensive
A comprehensive health plan that offers protection plus rewards and value-added benefits. Additionally, the plan also comes with in-built maternity coverage.
Unique Features
Standard
It is a standard health insurance plan that offers medical coverage of up to 10 Lakhs. Also, a fixed co-pay of 5% is applicable for all claims and ages in this policy
Unique Features
Critical Illness
A critical illness insurance plan that covers the expenses incurred in treating critical illnesses by paying a one-time lump sum insured to the beneficiary.
Unique Features
Personal Accident
The plan is specially designed to cover you and your family in case of an accidental injury, disability, or death.
Unique Features
Top-up
Kotak Super Top-up plan offers additional coverage to the policyholder to meet his/her medical expenses in case their base health coverage is exhausted.
Unique Features
Corona Specific
Corona Kavach policy is a standard individual health insurance policy that protects you against hospitalization expenses that occur due to COVID-19.
Unique Features
For the customer's convenience, the Kotak Health Insurance policy can be easily bought online. There are two methods by which customers can purchase Kotak health insurance plans. These methods include buying the plan from either:
Once the payment is done, the policy details will be mailed to your registered email address.
It is important to have knowledge about the claim process of the insurer so that the customer can avoid any stress during a medical emergency. Below is the complete guide that tells how customers can file claims for their Kotak health insurance policy. Let's have a look.
If you are admitted to one of Kotak General's network hospitals, you have to follow the below steps-
You have the option to get yourself treated at a non-network hospital, and file for reimbursement with the following steps:
For Cashless Claim:
For Reimbursement Claim:
The claim documents, duly completed, should be submitted at the following address as early as possible, but no later than 30 days from the date of discharge (in case of reimbursement).
Health claims department address:
Family Health Plan Insurance TPA Limited, Srinilaya - Cyber Spazio, Suite # 101,102,109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad: 500034, Telangana, India.
8th Floor, Zone IV, Kotak Infinity, Bldg. 21, Infinity IT Park, Off WEH, Gen. AK Vaidya Marg, Dindoshi, Malad (E), Mumbai - 400097, India
care@kotak.com
1800 266 4545 (Toll-free)
Yes, as per the IRDAI guidelines, a policyholder has the option to return the original policy within 15 days from the date of receipt of the policy.
Customers can renew their policy online from the company's website. Process for the same is given below:
Alternatively, customers can also place a free cheque pick-up request by calling the company's toll-free number: +1800 266 4545.
In the reimbursement claim method, Kotak General Insurance processes the claim within 15 working days from the receipt of complete documents. And in case of cashless claims, the company conveys its decision on the cashless mode within 6 business hours from the receipt of complete details.
Yes, the plan offers maternity cover, provided all the below 3 covers are taken together.
Yes, medical as well as treatment expenses during the quarantine period towards COVID-19, are covered under the policy. Customers should submit prescriptions from Govt. doctor certifying the need to be quarantined along with a Medical test report for COVID-19. Please note that no coverage is provided on account of self-quarantine or quarantine at home.
Yes, the company offers a separate channel for addressing claims and grievances of senior citizens. One can drop their concerns at: seniorcitizen@kotak.com
Yes. Premiums paid for Kotak Medical Insurance policies are eligible for tax deductions under Section 80D of the Income Tax Act 1961.
Yes, one can customize their Kotak Health Insurance plans by paying additional premiums and opting for health insurance riders.
To check the claim status of your Kotak Mediclaim follow the below steps:
In such a case, the company will pay the amount as per your chosen coverage, and the rest of the outstanding amount needs to be paid by you.
The duly filled claim form along with the documents should be submitted as soon as possible, but no later than 30 days from the date of discharge.
To register your grievances, you need to fill up a feedback form which is available on the official website of Kotak Mahindra Health Insurance. Once done, the company's grievance redressal team will assist you.
Do not worry. To make a change in your Kotak Mahindra Health Insurance policy, get in touch with the customer care team at 1800 266 4545 (toll-free) to correct the date.
Below is a list of a few general exclusions applicable under Kotak Health Insurance plans. To get more details about plan-specific exclusions, refer to the policy document.
Compare Kotak Health Insurance mediclaim policies with other top insurers in India.
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Read what our customers have to say about Kotak health insurance company and Kotak health mediclaim policy.
pritam
Jalandhar
February 21, 2022
Very good company. our take care is their 1st priority. Good staff, advisors are educated. listen to our requirement and then help fully
Vishas Kumar
Chandigarh
September 13, 2021
100 ON 100 to this amazing health company. Best health insurance products with the best services. Glad to be your customer. Thumbs Up to you.
Konkana Sen Gupta
Chandigarh
September 13, 2021
Happy to be a proud customer of Kotak Health Insurance Company. With their customer-centricity attitude, the company will soon be the no. 1 health insurance provider.
Rakshit Bazaz
Jaipur
September 13, 2021
I was very doubtful in the beginning about buying health insurance but Kotak has supported me at my worst, Now I am very thankful to the company for helping its customers with their medical nee...
Vishwajit Ray
Lukhnow
September 13, 2021
Very nice company with a vast variety of health insurance products. I am sure that in any medical need the company will be my saviour.
Arif Sheikh
Lukhnow
September 8, 2021
Nice company with the best health insurance solutions. From young individuals to senior citizens, from health plans to parents to children, everything is available.
Aishwarya Veer Pratap Chauhan
Jaipur
September 8, 2021
One of the amazing health insurance companies. Impressed with the working ideologies and methodologies. Keep up the good work guys.
Gayatri Devi
Agra
September 8, 2021
I would definitely recommend Kotak Health insurance to literally anyone who is looking to buy a health insurance plan. Go For IT.
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