Kotak Mahindra Health Customer Service
  • How to contact
  • Grievance Redressal
  • Top Branches
Kotak Health Insurance
premium

Network hospitals

9000+

premium

Incurred claim ratio

56.01%

premium

Sum insured

Up to 25 Lakh

premium

No. of Plans

17

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Solvency Ratio

2.2

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Pan India Presence

19

Customized Health Insurance Plan for you.

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Select Members You Want To Insure

Age of Eldest Member

premium

Network hospitals

9000+

premium

Incurred claim ratio

56.01%

premium

Sum insured

Up to 25 Lakh

premium

No. of Plans

17

premium

Solvency Ratio

2.2

premium

Pan India Presence

19

Kotak Health Insurance Customer Care

Customer service for health insurance is essential for showing policyholders compassion and support when they need medical attention. When it comes to customer support, Kotak health insurance customer care has got you covered! Their outstanding customer service team will always answer your questions or concerns. These people are on it whether you need help with your policy, have a claim to make, or want to update your policy information. You can contact them at your nearby branch, over the phone, or via email. They are here to ensure that using your Kotak Mahindra health insurance is hassle-free.

Contacting Kotak Mahindra Health Insurance Customer Care: All You Need to Know

Contacting the Kotak health insurance customer care staff is simple. Here are all the necessary specifics:

Call them at Kotak Mahindra health insurance customer care number, which is toll-free, 1800 266 4545. They have a committed team to help you with any inquiries or worries. This helpline number is available 24 hours a day for roadside assistance needs and health claims, but you can only contact them between 8 am and 8 pm for other services.

You can email them at care@kotak.com if that's how you prefer to get in touch. Please feel free to be as specific as you like when describing your question or problem, and a member of their customer service team will respond as soon as they can. For handling the claims and complaints of senior citizens, they have a separate email address: seniorcitizen@kotak.com.

Other Health Insurer Customer Care

Grievance Redressal

Kotak General Insurance is dedicated to providing you with excellent service. They have a dedicated Grievances page to address your concerns if you have any problems with your insurance policy. You can go to their Grievance Redressal By Kotak page if the solutions the Kotak health insurance customer care team offers are unsatisfactory. You can choose your city and get the contact details of the closest Grievance Redressal Officer who can help you escalate your complaint there. Do not worry; Kotak General Insurance is here to ensure your complaints are promptly and satisfactorily addressed.

Top Branches

You can always visit the nearest Kotak Mahindra General Insurance Company branch if you prefer face-to-face interaction. They'll be happy to help you in person and give you the advice you need regarding your health insurance plan.

The addresses of Kotak Mahindra's top branches are listed in the table below:

State City Branch Address
Rajasthan Jodhpur 510 -511, 5th Floor, Venus Amadeus, Jodhpur Cross Road Satellite, Ahmedabad 380015
Karnataka Bengaluru Unit No. SG-09 & SG-10, Ground Floor South Block, Manipal Centre, Building No 47, Dickenson Road, Off M G Road, Bengaluru- 560042
Bihar Patna Office No. 409, 4th Floor, N.P Centre, New Dakbunglow Road, Patna - 800001
Chandigarh Chandigarh SCO 151/152, 2nd Floor, Sector 9-C, Chandigarh – 160009
Tamil Nadu Chennai 5th floor, Samson Towers, 402L, Pantheon Road, Egmore, Chennai – 600008
Chhattisgarh Raipur National Corporate Park, Office No. 312, 3rd Floor, G.E. Road, Raipur, Chhattisgarh - 492013
Delhi Delhi A-2, 3rd Floor, Kirti Nagar, Near Karla Hospital, New Delhi - 110015
Goa Panjim Unit no:- 416, 4th Floor, Gera imperium II, Patto Plaza Panjim Pin code - 403 001
Maharashtra Mumbai 201-204, 301, 2nd & 3rd Floor, Chintamani Classique, Vishweshwar Nagar, off Aarey road, Near, Udipi Vihar Hotel, Goregaon (E), Mumbai 400063
Haryana Gurugram Ground Floor, shop no 9, Vipul Agora, M G road, Gurugram, Haryana 122001
Assam Guwahati Fort, 2nd Floor, Kachari Basti, Ulubari, Guwahati – 781007
Telangana Hyderabad 3-6-140/1B, Ground Floor Netaji Bhavan, Himayatnagar Main Road, Hyderabad 500029
Madhya Pradesh Indore 5th Floor, Metro Tower, Near Vijay Nagar Square A.B. Road, Indore - 452010.
Rajasthan Jaipur International Business Center, K-14, Ashok Marg, Near Govt. Press Choraha, C-Scheme, Jaipur - 302001
Jharkhand Ranchi Shop No.1 2, Ranchi Club Shopping Complex, Main Road, Ranchi, Jharkhand - 834001
Kerala Cochin 2nd Floor Chicago Plaza, Rajaji Road, Cochin, Ernakulam, Kerala - 682035
West Bengal Kolkata White House, Office Space No 2b(1), 2nd Floor 119, Park Street, Kolkata – 700 016
Uttar Pradesh Lucknow 4th Floor, Block-A-401, Rohit Bhavan, Sapru Marg, Hazratganj, Lucknow - 226001
Maharashtra Mumbai Ground Floor, Unit No D2, Model Industrial Colony Opp Aarey Road, Goregaon - East Mumbai 400063
Maharashtra Mumbai 2nd Floor, Plot# C- 12, G- Block, BKC, Bandra (E), Mumbai- 400 051
Maharashtra Mumbai 8th Floor, Zone IV Building No.21, Infinity IT Park, Off Western Express Highway, Goregaon, Mulund Link Road, Malad (E), Mumbai - 400097
Maharashtra Mumbai 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (East) Mumbai - 400051
Maharashtra Nashik Mezzanine floor, Neel Kamal House, Plot No: 51, Survey No: 715/B/51, Thatte Nagar, College Road, Nashik - 422005
Maharashtra Pune Kotak Mahindra General Insurance Company Ltd, Plot No.3, Mansurali Tower, 1st Floor, Boat Club Road, Near Dhole Patil Road, Pune - 411001
Punjab Ludhiana SCO No.668 Pakhowal Road Lajpat Nagar Ludhiana - 141002
Maharashtra Thane Neptune Element, 2nd Floor, Plot No. F3, S3/1, Road Number 22, Wagle Industrial Estate, Kisan Nagar, Thane West, Maharashtra 400604
Andhra Pradesh Vijayawada D. No. 29-4-19, Kodandaramireddy Street, Govrenerpet, Vijayawada, Andhra Pradesh, 502002

From Queries to Solutions: How Kotak Mahindra Health Insurance Customer Care Supports Customers

The Kotak health insurance customer care team takes pride in offering top-notch customer care services to support their cherished customers. They assist their current and potential clients in the following ways:

  • Providing Prompt and Responsive Assistance
    When you have queries, the Kotak health insurance customer care team is always available to help.
  • Assisting in Clear Communication and Policy Understanding
    Kotak health insurance customer care aims to simplify the process by offering instructions and clear communication. They take the time to explain all the specifics of the policy's coverage and any updates or modifications that might affect the customers.
  • Guiding through Claim Settlement Process
    To help policyholders understand the necessary paperwork, processes, and deadlines, customer service representatives walk them through the claim process.
  • Resolving Issues and Grievances
    Kotak health insurance customer care uses a customer-centric approach to ensure that problems are resolved quickly and successfully and that clients feel heard and appreciated.
  • Sharing Important Updates
    Proactive customer communication is something that Kotak health insurance customer care values. They inform policyholders of significant updates, modifications, renewal reminders, and other pertinent details.

Conclusion

Kotak health insurance customer care plays an essential role in assisting customers throughout their insurance journey. Their committed team goes above and beyond to offer prompt and dependable assistance, from responding to inquiries to providing workable solutions. Policyholders can quickly and confidently navigate the complexities of health insurance with the assistance of Kotak Mahindra Health Insurance Customer Care.

Other Kotak Mahindra Health Insurance Plans

Kotak Health Insurance offers several health insurance plans to fulfil the insurance needs of a diverse range of customers.

Family Plan

Kotak Health Care

Kotak Health Care protects you and your family financially against medical emergencies. The plan comes in three variants- Excel, Platinum and Prime.

Unique Features

  • Enhanced coverage
  • Free Annual Health Check-ups
  • Lifetime Renewability

Comprehensive

A comprehensive health plan that offers protection plus rewards and value-added benefits. Additionally, the plan also comes with in-built maternity coverage.

Unique Features

  • Long Term & Family Discounts
  • Zone-wise premium classification
  • Critical Illness cover

Standard

Kotak Arogya Sanjeevani Policy

It is a standard health insurance plan that offers medical coverage of up to 10 Lakhs. Also, a fixed co-pay of 5% is applicable for all claims and ages in this policy

Unique Features

  • Coverage for cataract treatment
  • Modern treatments covered
  • Cumulative bonus of 5%

Critical Illness

Kotak Secure Shield

A critical illness insurance plan that covers the expenses incurred in treating critical illnesses by paying a one-time lump sum insured to the beneficiary.

Unique Features

  • Child education benefit
  • Personal accident benefit
  • Loss of job benefit

Personal Accident

Kotak Accident Care

The plan is specially designed to cover you and your family in case of an accidental injury, disability, or death.

Unique Features

  • Funeral expenses extension
  • Carriage of dead body
  • Ambulance charges

Top-up

Kotak Super Top-up

Kotak Super Top-up plan offers additional coverage to the policyholder to meet his/her medical expenses in case their base health coverage is exhausted.

Unique Features

  • 100% restoration of SI
  • Ambulance coverage up to 2,000
  • AYUSH Cover

Corona Specific

Corona Kavach Policy

Corona Kavach policy is a standard individual health insurance policy that protects you against hospitalization expenses that occur due to COVID-19.

Unique Features

  • Home care treatment expenses
  • Optional cover available
  • Benefit of up to 100% of SI

Other Health Insurance Companies

Compare Kotak Health Insurance mediclaim policies with other top insurers in India.

Kotak Health Insurance Reviews

Read what our customers have to say about Kotak health insurance company and Kotak health mediclaim policy.

Customer Review Image

pritam

Jalandhar

February 21, 2022

Very good company. our take care is their 1st priority. Good staff, advisors are educated. listen to our requirement and then help fully

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Vishas Kumar

Chandigarh

September 13, 2021

100 ON 100 to this amazing health company. Best health insurance products with the best services. Glad to be your customer. Thumbs Up to you.

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Konkana Sen Gupta

Chandigarh

September 13, 2021

Happy to be a proud customer of Kotak Health Insurance Company. With their customer-centricity attitude, the company will soon be the no. 1 health insurance provider.

Customer Review Image

Rakshit Bazaz

Jaipur

September 13, 2021

I was very doubtful in the beginning about buying health insurance but Kotak has supported me at my worst, Now I am very thankful to the company for helping its customers with their medical nee...

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Vishwajit Ray

Lukhnow

September 13, 2021

Very nice company with a vast variety of health insurance products. I am sure that in any medical need the company will be my saviour.

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Arif Sheikh

Lukhnow

September 8, 2021

Nice company with the best health insurance solutions. From young individuals to senior citizens, from health plans to parents to children, everything is available.

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Aishwarya Veer Pratap Chauhan

Jaipur

September 8, 2021

One of the amazing health insurance companies. Impressed with the working ideologies and methodologies. Keep up the good work guys.

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Gayatri Devi

Agra

September 8, 2021

I would definitely recommend Kotak Health insurance to literally anyone who is looking to buy a health insurance plan. Go For IT.

View All Kotak Health Insurance Reviews

Daina Mathew

Written By: Daina Mathew

Daina is a content writеr with a profound grasp of Insurancе, Stocks, and Businеss domains. Hеr extensive 3-year еxpеriеncе in thе insurancе industry еquips hеr with a nuancеd undеrstanding of its intricaciеs. Hеr skills еxtеnd to crafting blogs, articlеs, social mеdia copiеs, vidеo scripts, and wеbsitе content. Her ability to simplify complex insurancе concepts into reader-friendly content makes her an еxpеrt in the domain.