Bharti AXA Life Insurance
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varun saxena
Written By:
varun

varun saxena

Term & Life Insurance

I am a passionate content writer with over three years of experience in the insurance domain. An avid learner, I always tries stays ahead of the industry's trends, ensuring my writing remains fresh and includes the latest insurance shifts. Through my work, I strive to engage with targeted insurance readers.

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Reviewed By:
Sharan Gurve

Sharan Gurve

Term & Health Insurance

Sharan Gurve has spent over 9 years in the insurance and finance industries to gather end-to-end knowledge in health and term insurance. His in-house skill development programs and interactive workshops have worked wonders in our B2C domain.

Updated on Apr 08, 2025 8 min read

Bharti AXA Life Insurance: Overview

Bharti AXA Life Insurance Ltd. is a joint venture between the Paris-headquartered Insurance MNC (AXA Group), and the Indian conglomerate Bharti Enterprises. It was founded in 2006 and offers a wide range of insurance products to its customers. Based on the regulatory framework prescribed for the insurance companies, AXA has a 49% stake, while Bharti holds the majority 51% stake in the joint venture. Providing protection, savings, investment, health, and group plans, Bharti AXA Life Insurance company has a distribution across 123 cities in India with 263 offices and has issued 17,70,000+ policies. Bharti Enterprises has a diversified portfolio of operations based out of Europe, North America, and the Asia Pacific area Bharti AXA offers multiple plans, customers have an array of plans laid out and can choose insurance products ranging from traditional to investment plans or ensure protection for their children through a child plan. Bharti AXA Life Insurance brings together strong values wherein they function on being customer-centric. Their commitment to solving insurance problems is reflected in their impressive claim settlement percentage.

Bharti AXA Life Insurance ensures to look after your insurance needs by offering:

why-choose

  • Reliable and hassle-free claim settlement

  • 24*7 customer service

  • A wide variety of options

  • Longer coverage

 

Key highlights of Bharti AXA Life Insurance

To get more insight into Bharti AXA Life Insurance Company's performance, take a look at the below key highlights that will help you to analyze the company based on its performance:

Solvency Ratio

Bharti AXA Life Insurance has a Solvency Ratio of 1.6 as per the IRDAI annual report 2023-24. The solvency ratio helps the prospective policyholder assess the ability of a company to meet its financial obligations. As of now, IRDAI mandates maintaining a solvency ratio of 1.50 for every insurer.

Features of Bharti AXA Life Insurance

There are various features to Bharti AXA Life Insurance. Let's understand each of them in detail:

  • Solvency Ratio  The solvency ratio of the company helps an individual ascertain the company's ability to meet its long-term financial obligations. The Solvency Ratio of Bharti AXA Life Insurance Company for 2022-23 is 1.6. (As per the IRDAI, every life insurer must maintain a solvency ratio of 1.5).
  • Claim Support  The company holds a good and reliable claim-settling process with a CSR of 99.01%. (CSR as per IRDAI report of the year 2022-23). Bharti AXA Insurance holds one of the highest claims settlement ratios amongst all the insurance companies.
  • Annual Premiums  As per the IRDAI report 2022-23, Bharti AXA Life Insurance recorded an annual premium of Rs. 2,920.58 Crores.
  • PAN India Presence  Bharti AXA Life Insurance Company has 250+ branches across India and additional distribution touch-points through several new tie-ups and partnerships. Apart from its PAN India presence, it has consultants who will guide you through its wide array of products and help you pick what is right for you.

Benefits of Bharti AXA Life Insurance Plans

There are multiple benefits of BHarti AXA Life Insurance Plans. Read below to understand the plethora of advantages provided by the insurer.

Economical term plans

The nominal premiums of Bharti AXA ensure that they fit within your budget.

Longer coverage

You can opt for term insurance plans with longer coverage options that offer Life covering up to the age of 85, and you can also receive whole life insurance up to the age of 99.

A wide variety of options

Bharti AXA Life Insurance recognizes various needs of every individual and therefore offers multiple alternatives. Besides, there are a variety of riders available to supplement your term insurance coverage.

24*7 customer service

Bharti AXA is connected with its customers through various channels, which include phone, email, and social media assuring them a quick response despite the gravity of their query.

Tired of Pushy Sales? Get Insurance, Your Way Tired of Pushy Sales? Get Insurance, Your Way

Rider Benefits You Can Avail With Bharti AXA Life Insurance Plans

Here are the rider options you can avail with Bharti AXA Life Insurance Plans to enhance your coverage:

Maternity Benefit Rider

Premium rider waiver

The premium rider keeps the policy active even in cases when the insurer is unable to pay future premiums due to income loss or disability. The premium payments are thus secured until the policy expires, even in adverse cases.

Maternity Benefit Rider

Income benefits rider

This rider offers a lump sum amount to the policyholder on the valid diagnosis of any of the critical illnesses that is pre-specified in the policy.

Maternity Benefit Rider

Critical illness benefits rider

This rider offers a lump sum amount to the policyholder on the valid diagnosis of any of the critical illnesses that is pre-specified in the policy.

Maternity Benefit Rider

Accidental disability benefits rider

This rider pays the disabled policyholder regularly for the upcoming pre- determined length of time years if the disability is caused due to accidents. It may also further couple with the accidental death rider.

Documents Required to Purchase Bharti AXA India Life Insurance Policy

Here is the list of documents required to buy Bharti AXA India Life Insurance Plans:

  • Regular Smoking
    Photo ID Proof
  • Your Occupation
    Age Proof
  • Pre-Existing Diseases
    Address Proof
  • Your Age
    Medical Records
  • Your Gender
    Income Proof
Photo ID Proof

Photo ID Proof (either of one) - Passport, Aadhar card, PAN card, Driving license.

How to Buy Bharti AXA Life Insurance Plans?

Bharti AXA Life Insurance allows you to buy life insurance plans via two platforms. You can either buy the plan online from the official website of the company or through third-party intermediaries like agents, brokers, etc. Given below is a detailed explanation of both these types of buying processes.

Life Insurance
  • Step 1

    Fill out the form given at the top of this page with the necessary details.

  • Step 2

    Select your income and city. Click on 'Proceed'.

  • Step 3

    Update your education and occupation details.

  • Step 4

    Choose your preferred plan and click on 'Buy this plan'.

  • Step 5

    Select the policy term, premium period, and riders (if required), and then proceed to make the payment. Once the payment is made, you will get a payment confirmation at your registered email address.

Life Insurance
  • Step 1

    Visit the Bharti AXA India Life Insurance Company official website and scroll down to the end of the page.

  • Step 2

    Click on the "Buy Online" tab under Popular Links.

  • Step 3

    Click on the tab 'Know More' under types of plans.

  • Step 4

    Click on the tab 'Calculate' at the top right corner of the page.

  • Step 5

    Fill in the required details, and click on the tab 'Calculate'. Once the payment is made, you will get a payment confirmation at your registered email address.

Why Choose PolicyX.com?

Don't just take our word for it - check out what our happy customers say about us!

All my claims were rejected for 3 years. Then, I received a text from PolicyX team, who noticed that my claims hadn't been settled. They managed to get my claims settled, totalling ₹4.5 L. I really appreciate the efforts of the PolicyX advisors for their support in settling my claims.

Ravindra Singh

I highly appreciate the help of the PolicyX team for settling my claim of Rs. 5 Lakhs with zero deductions. I took a policy online from them in March 2024. As a customer, it's been a great experience throughout the process.

Priti varshney

I'm very satisfied because my claim of over ₹2 L has been settled as a result of your team effort. However, I was very upset with the insurer, who delayed the claim for almost 2 months. But with your support and interaction, the claim was settled within 30 days & I appreciate it a lot.

Nisha Mary

I bought my health policy from PolicyX, and so far, it's been a very pleasant experience with the team. I really appreciate the help for renewing my health policy. I look forward to continuing my relationship with PolicyX and recommend it to everyone.

Ajay Shah

PolicyX has been a savior during a medical emergency in my family recently. My wife was admitted in the hospital, and the insurance company declined my claim request. The PolicyX team handled the situation very well and I received the claim right on time.

Vijay Rathod

I purchased a health plan for the very first time and the support by PolicyX is commendable. They helped me with the paperwork, explained the policy details to me with patience and supported me at every step of policy buying. A big thanks to you guys.

Uma Mahajan

How to File Bharti AXA Life Insurance Claims?

Every claimant/nominee is assigned a dedicated Claims Relationship Officer who helps through the entire process. The life insurance claim Settlement process at Shri Ram Life Insurance involves the following three steps:

Online Process

Your Occupation
1

Claim Intimation

Inform the company about the incident via various channels-either by writing an email to Shri Ram Life at service@bhartiaxa.com, calling the toll-free number (1800-102-4444), filling out the online claim form on its website, or visiting the nearest branch. A claim reference number/intimation number will be provided to you upon successful registration of the claim.

Your Occupation
2

Document Submission

You have to submit the necessary documents requested by the insurer to process the claim.

In case of natural death: death claim form, death certificate, original policy documents, claimant's identity & residence proof, medical records, and account details of the nominee.

In case of an accidental death: the same documents with two additional ones: FIR and post-mortem report.

Your Occupation
3

Claim Settlement

Once SUD Life receives your claims they will verify all the details. Moreover, they can ask you for any additional documents if required. SUD Life will send you a claim reference number after verifying the submitted documents.

Offline Process

Bharti AXA Life Insurance claim settlement procedure can be reported by visiting the local Bharti AXA Life Insurance Branch Office. For the details of Bharti AXA Life Insurance branches, you can visit their website and locate the nearest branch. You have to submit the essential documents at the branch so that your claim can be processed.

Your Occupation

Exclusions of Bharti AXA Life Insurance Plans

  • Death due to pandemics such as COVID-19 or ebola will not covered by the company.
  • Death, due to indulging in any type of adventure sports.
  • Death due to consumption of any type of drugs and alcohol.
  • Death due to any pre-existing disease that isn't mentioned during the start of the policy.
  • If a policyholder commits suicide during the first 12 months after obtaining the insurance, the nominee receives no death benefit. They receive just the premiums paid up to the incident date or the policy's surrender value, whichever is greater. If a policyholder commits suicide during the first 12 months after obtaining the insurance, the nominee receives no death payments. They receive just the premiums paid up to the incident date or the policy's surrender value, whichever is greater.

Conclusion

Bharti AXA Life Insurance has established itself as a trusted provider of financial security in India, offering a wide range of life insurance products to meet diverse customer needs. With a strong focus on customer service, innovation, and reliable claim settlement, the company continues to strengthen its position in the market. For more info related to Bharti Axa Life insurance, contact PolicyX.com at the toll-free number 1800-4200-269 or email us at helpdesk@policyx.com.

Life Insurance

More Queries?

If you have any more queries regarding Bharti AXA Life Insurance Plans, Renewals, or Claim Procedures, contact our insurance experts at:
1800-4200-269 now!

Bharti AXA Life Insurance: FAQs

1. What is the exclusion under the Bharti AXA Flexi Term policy?

Suicide in the first policy year is excluded.

2. How can I track my Claim status?

As a policyholder, you can track your claims visit here www.bharti-axagi.co.in/track-your-claim

3. Is Keyman insurance provided along with my Bharti AXA Life Flexi term insurance?

No. Keyman insurance is not provided along with the Bharti AXA Life Flexi term insurance as it is a pure term policy.

4. Does Bharti AXA provide additional riders to enhance my insurance coverage?

The following riders are available for all customers: Bharti AXA Life Term Rider Bharti AXA Life Premium Waiver Rider Bharti AXA Life Hospi Cash Benefit Rider Bharti AXA Life Accidental Death Benefit Rider Bharti AXA Life Group Accidental Death Benefit Rider

5. How can I surrender a Bharti AXA life insurance policy?

You need to submit a duly filled surrender form along with the required documents (original policy documents, and a Cancelled cheque of the insured’s name) to the nearest branch of the Bharti AXA life insurance.

6. Did Bharti AXA life insurance offer lower premium rates for non-smokers?

Yes, Bharti AXA life insurance company limited charged lower premiums to non-smokers compared with those who smoke.

7. What options do I have for paying the premium of my Bharti AXA Life insurance plan?

Bharti AXA Life Insurance company limited offers various types of payment modes for paying the premium of the policy such as: Online InstaPay e-Bill Payment Visa Bill Pay

8. How long does Bharti AXA Life Insurance company take to honour a claim?

Bharti AXA Life Insurance company settles life insurance claims within 5 days. However, those claims that require further investigation can take up to 4 months.

9. Can I use Electronic Clearing Services(ECS) to pay the premiums of the policy offered by Bharti AXA Life Insurance Co Ltd?

Yes, you can pay the premium through ECS by submitting the Auto Pay form along with a canceled cheque to your nearest Bharti AXA Life Insurance Co Ltd branch.

10. When can a claim be rejected by Bharti Axa Life Insurance Company Ltd?

Bharti Axa Life Insurance Company Ltd rejects a claim when: policyholder withholds information at the time of purchase. The reason for death does not come under the coverage of the policy. Misstatement of facts. Fraud.

11. Why should I purchase a life insurance policy from Bharti AXA Life Insurance?

There are multiple benefits to buying an insurance policy from Bharti AXA Life Insurance. You can easily change your coverage limits and include riders with your insurance policy in minutes. You can access your account anytime from anywhere. With an impressive claim settlement ratio and a dedicated claim handler for the policyholder, our claim settlement process is seamless.

12. What are the different services available on the Bharti AXA Life Insurance website?

As a customer, you can access most services online like paying premiums, requesting claim processing, renewal of the policy, and many more.

13. Can I download my policy contract from the customer portal?

Yes, you can download a soft copy of your policy contract from the customer portal by following the simple step: - Click on the " View Policy Details " option on the dashboard page

14. Is there an app provided to customers for all insurance-related services?

Customers can use the customer portal and check the following statements from DigiServe: Premium Paid Certificate Fund statement Portfolio summary etc.

15. How can I use the Bharti AXA Life Insurance Whatsapp Service?

You can avail their services via whatsapp by Sending ‘Hi’ on our WhatsApp number - 022 48815768.

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varun saxena

Written By: Varun Saxena

I am a passionate content writer with over three years of experience in the insurance domain. An avid learner, I always tries stays ahead of the industry's trends, ensuring my writing remains fresh and includes the latest insurance shifts. Through my work, I strive to engage with targeted insurance readers.

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