Star Health Insurance Customer Care

Star Health Customer Care assists the policyholders in every possible way & takes care of customer satisfaction. It is available 24/7, which makes it very convenient for the customers. Policyholders can contact the Customer Care Center of Star Health Insurance from the convenience of their homes, whenever they have a query that needs to be solved.

One can reach out to Star Health Customer Care for any issues related to Renewal, Claim Process, Buying Process, or any other relevant inquiry. Questions regarding a particular product like coverage, policy term, inclusions, exclusions, etc can also be conveniently addressed by Customer Care Executives.

There are many ways through which a customer can contact the Customer Care Center. You can connect telephonically, communicate via email or visit the nearest branch of Star Health Insurance.

Assistance provided by Star Health Insurance Customer Care:

Star Health Insurance Contact Details

Address:

Star Health & Allied Insurance Co. Ltd,

No.1, New Tank Street, Valluvarkottam High Road,

Nungambakkam,

Chennai - 600034

Email: support@starhealth.in

Toll-Free numbers & other useful numbers

Major City Branches and Addresses of Star Health Insurance:

The company has more than 640 branch offices all over India. Below mentioned are the major city branches of Star Health Insurance:

Health Insurance Companies

Choose Star Health Insurance Plan for

Star Health Insurance for Senior Citizens

Star Health Insurance Plans for Family

Star Health Insurance for Parents

Star Health Insurance for Critical Illness

Star Health Insurance for Maternity

Grievance Redressal

Star Health Insurance looks after the grievances of the policyholders in an approachable and sophisticated manner. The company resolves all the complaints within 2 weeks from the date of registration of the grievance.

If you are not satisfied with the response from the Grievance team, then you can call at Toll-Free number 1800 425 2255 / 1800 102 4477 (for Senior Citizens: +91 44 2824-3923), or you can register your complaint online at https://www.starhealth.in/grievance-redressal.

Concerned Person

Mrs. Radha Vijayaraghavan, Grievance Redressal Officer,

Corporate Grievance Department

Address

MKM Chambers,5th Floor,

No.42, Kodambakkam High Road,Nungambakkam,

Chennai 600034

Contact Information

Direct: 044-2824 3925

Senior Citizens: 044 - 28243923

Email ID: gro@starhealth.in, Grievances@starhealth.in

Insurance Ombudsman

If the company's response to your grievance does not meet your expectations, then you can directly contact the IRDAI Grievance call center (IGCC).

Toll-free number: 1800 4254 732

Email ID: complaints@irda.gov.in

You can directly connect with the Insurance Ombudsman of your region. Below mentioned is the list of Insurance Ombudsman of your region:

Name and Address of Ombudsman Centers

Star Health Insurance has various ways to reach out to them in case the customer needs any form of help and assistance. You can reach out to them from the comfort of your homes as well as by visiting the nearest branch; whichever is more convenient.