Star Health Insurance Customer Care

Star Health Insurance Customer Care

Star Health Customer Care assists policyholders in every possible way and prioritizes customer satisfaction. It is available 24/7, offering great convenience to customers. Policyholders can contact the Customer Care Center of Star Health Insurance from the comfort of their homes whenever they have a query that needs to be resolved.

You can reach out to Star Health Customer Care for any issues related to:

• Policy renewal
• Claim processing
• Buying a new policy
• Any other relevant inquiry

Questions regarding a particular product, such as coverage, policy term, inclusions, or exclusions, can also be conveniently addressed by Customer Care Executives.

There are multiple ways to contact the Customer Care Center:

• Connect telephonically
• Communicate via email
• Visit the nearest Star Health Insurance branch

Star Health Insurance Contact Details

Corporate Office Address

Star Health & Allied Insurance Co. Ltd,
No.1, New Tank Street, Valluvarkottam High Road,
Nungambakkam,
Chennai - 600034

Email

[email protected]

Toll-Free Numbers & Other Useful Numbers

• 24/7 Toll-Free: 1800-425-2255 / 1800-102-4477
• For Claim Calls (Senior Citizen): +91 44 4002-0888
• For Grievances Calls (Senior Citizen): +91 44 2824-3923

Major City Branches and Addresses of Star Health Insurance

The company has more than 640 branch offices all over India. Below is a list of major city branches of Star Health Insurance:

• Delhi

  Address: No.209, 210, Lakshmi Deep Building, DistCentre, Lakshmi Nagar, Delhi-110092

  Phone: 011-69000620/627 (8 Lines)

  Email: [email protected]

• Bihar, Patna

  Address: Room No.3002, 3rd Floor, Grand Plaza, Fraser Road, Patna-800001

  Phone: 0969-3214890

  Email: [email protected]

• Andhra Pradesh, Hyderabad

  Address: 3rd Floor, Padmavathi Towers, Plot No.3 and 4, Survey No. 145, Sainagar, Hyderabad-500085

  Phone: 040-40116427/28

  Email: [email protected]

• Assam, Guwahati

  Address: 4th Floor, Ganapathy Enclave, Ulubari, Above Kotak Mahindra Bank, Opposite Bora Service, Guwahati-781006

  Phone: 0361-2450268

  Email: [email protected]

• Madhya Pradesh, Bhopal

  Address: Plot No.262, 2nd Floor, MP Nagar, Zone 02, Opposite Hotel Tulsi Exotic, Behind Hotel Rajhans Bhopal, Madhya Pradesh-462011

  Phone: 0755-4036855

  Email: [email protected]

• Chhattisgarh, Raipur

  Address: Shop No.8, 1st Floor, Block B, Maruti Business Park, G.E. Road, Raipur-492001

  Phone: 0771-4017396

  Email: [email protected]

• Gujarat, Ahmedabad

  Address: Shop No.27, 2nd Floor, Ratana Business Square, Old Nataraj Cinema, Opposite H.K. Arts and Commerce College, Ashram Road, Ahmedabad, Gujarat-380009

  Phone: 079-61342200, 61342201, 61342202, 61342203

  Email: [email protected]

• Haryana, Panipat

  Address: City Center, 2nd Floor. G.T. Road, Above Reliance General Insurance, Panipat, Haryana-132103

  Phone: 0180-4017731, 4017733, 4017738

  Email: [email protected]

• Jharkhand, Jamshedpur

  Address: 2nd Floor, Deo Palace, New Kalimati Road, Sakchi, Jamshedpur, Jharkhand-831001

  Phone: 0657-2443711

  Email: [email protected]

• Kerala, Cochin

  Address: Penta Tower, Opposite Kaloor Pvt. Bus Stand, Cochin, Kerala-682017

  Phone: 0484-4000447

  Email: [email protected]

• Karnataka, Bengaluru

  Address: 255, 1st Cross, 1st Main, Ganga Nagar, Bangalore-560032

  Phone: 080-42146218/42146393

  Email: [email protected]

• Tamil Nadu, Chennai

  Address: No.44, Krishnasree Enclave, 3rd Floor, Gandhi Nagar, First Main Road, Adyar, Chennai, Tamil Nadu-600020

  Phone: 044-24402266/24420021/40007550

  Email: [email protected]

Grievance Redressal

Star Health Insurance handles policyholder grievances in an approachable and sophisticated manner, resolving all complaints within 2 weeks from the date of registration.

If you are not satisfied with the response from the Grievance team, you can call the Toll-Free number 1800 425 2255 / 1800 102 4477 (for Senior Citizens: +91 44 2824-3923), or you can register your complaint online at the Star Health Grievance site.

Concerned Person

Mrs. Radha Vijayaraghavan, Grievance Redressal Officer,
Corporate Grievance Department

Address

MKM Chambers, 5th Floor,
No.42, Kodambakkam High Road, Nungambakkam,
Chennai 600034

Contact Information

• Direct: 044-2824 3925
• Senior Citizens: 044 - 28243923
• Email ID: [email protected], [email protected]

Insurance Ombudsman

If the company's response to your grievance does not meet your expectations, you can directly contact the IRDAI Grievance Call Center (IGCC).

• Toll-free number: 1800 4254 732
• Email ID: [email protected]

You can also directly connect with the Insurance Ombudsman of your region. Below is a list of Insurance Ombudsman centers:

• Ahmedabad

  Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.

  Tel.: 079 - 25501201/02/05/06

  Email: [email protected]

  Jurisdiction: Gujarat, Dadra & Nagar Haveli, Daman and Diu

• Bengaluru

  Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.

  Tel.: 080 - 26652048 / 26652049

  Email: [email protected]

  Jurisdiction: Karnataka

• Bhopal

  Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.

  Tel.: 0755 - 2769201 / 2769202

  Fax: 0755 - 2769203

  Email: [email protected]

  Jurisdiction: Madhya Pradesh, Chhattisgarh

• Bhubaneswar

  Office of the Insurance Ombudsman, 62, Forest Park, Bhubneshwar - 751 009.

  Tel.: 0674 - 2596461 /2596455

  Fax: 0674 - 2596429

  Email: [email protected]

  Jurisdiction: Orissa

• Chandigarh

  Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017.

  Tel.: 0172 - 2706196 / 2706468

  Fax: 0172 - 2708274

  Email: [email protected]

  Jurisdiction: Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh

• Patna

  Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.

  Jurisdiction: Bihar, Jharkhand

• Noida

  Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.

  Tel.: 0120-2514250 / 2514252 / 2514253

  Email: [email protected]

  Jurisdiction: State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur

• Mumbai

  Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.

  Tel.: 022 - 26106552 / 26106960

  Fax: 022 - 26106052

  Email: [email protected]

  Jurisdiction: Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane

• Lucknow

  Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.

  Tel.: 0522 - 2231330 / 2231331

  Fax: 0522 - 2231310

  Email: [email protected]

  Jurisdiction: Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.

• Kolkata

  Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072.

  Tel.: 033 - 22124339 / 22124340

  Fax : 033 - 22124341

  Email: [email protected]

  Jurisdiction: West Bengal, Sikkim, Andaman & Nicobar Islands

• Ernakulam

  Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.

  Tel.: 0484 - 2358759 / 2359338

  Fax: 0484 - 2359336

  Email: [email protected]

  Jurisdiction: Kerala, Lakshadweep, Mahe-a part of Pondicherry

• Jaipur

  Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.

  Tel.: 0141 - 2740363

  Email: [email protected]

  Jurisdiction: Rajasthan

• Hyderabad

  Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004.

  Tel.: 040 - 67504123 / 23312122

  Fax: 040 - 23376599

  Email: [email protected]

  Jurisdiction: Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry

• Guwahati

  Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM).

  Tel.: 0361 - 2632204 / 2602205

  Email: [email protected]

  Jurisdiction: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura

• Delhi

  Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.

  Tel.: 011 - 23232481/23213504

  Email: [email protected]

  Jurisdiction: Delhi

• Chennai

  Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018.

  Tel.: 044 - 24333668 / 24335284

  Fax: 044 - 24333664

  Email: [email protected]

  Jurisdiction: Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry)

Star Health Insurance offers various ways to reach out for help and assistance. You can contact them from the comfort of your home or by visiting the nearest branch, whichever is more convenient.