Star Health Insurance Customer Care

Star Health Customer Care assists the policyholders in every possible way & takes care of customer satisfaction. It is available 24/7, which makes it very convenient for the customers. Policyholders can contact the Customer Care Center of Star Health Insurance from the convenience of their homes, whenever they have a query that needs to be solved.

One can reach out to Star Health Customer Care for any issues related to Renewal, Claim Process, Buying Process, or any other relevant inquiry. Questions regarding a particular product like coverage, policy term, inclusions, exclusions, etc can also be conveniently addressed by Customer Care Executives.

There are many ways through which a customer can contact the Customer Care Center. You can connect telephonically, communicate via email or visit the nearest branch of Star Health Insurance.

Assistance provided by Star Health Insurance Customer Care:

Star Health Insurance Contact Details

Address:

Star Health & Allied Insurance Co. Ltd,

No.1, New Tank Street, Valluvarkottam High Road,

Nungambakkam,

Chennai - 600034

Email: support@starhealth.in

Toll-Free numbers & other useful numbers

Name	Numbers
24*7 Toll-Free no.	1800-425-2255 / 1800-102-4477
For Claim Calls (Senior Citizen)	+91 44 4002-0888
For Grievances Calls (Senior Citizen)	+91 44 2824-3923

Major City Branches and Addresses of Star Health Insurance:

The company has more than 640 branch offices all over India. Below mentioned are the major city branches of Star Health Insurance:

State	City	Contact Details
Delhi	Delhi	No.209, 210, Lakshmi Deep Building, DistCentre, Lakshmi Nagar, Delhi-110092 Ph. No. 011-69000620/627 (8 Lines) Email ID: eastdelhi@starhealth.in
Bihar	Patna	Room No.3002, 3rd Floor, Grand Plaza, Fraser Road, Patna-800001 Ph. No. 0969-3214890 Email ID: patna@starhealth.in
Andhra Pradesh	Hyderabad	3rd Floor, Padmavathi Towers, Plot No.3 and 4, Survey No. 145, Sainagar, Hyderabad-500085 Ph. No. 040-40116427/28 Email ID: hyderabad.kukatpally@starhealth.in
Assam	Guwahati	4th Floor, Ganapathy Enclave, Ulubari, Above Kotak Mahindra Bank, Opposite Bora Service, Guwahati-781006 Ph. No. 0361-2450268 Email ID: guwahati@starhealth.in
Madhya Pradesh	Bhopal	Plot No.262, 2nd Floor, MP Nagar, Zone 02, Opposite Hotel Tulsi Exotic, Behind Hotel Rajhans Bhopal, Madhya Pradesh-462011 Ph. No. 0755-4036855 Email ID. bhopal.mpnagar@starhealth.in
Chhattisgarh	Raipur	Shop No.8, 1st Floor, Block B, Maruti Business Park, G.E. Road, Raipur-492001 Ph. No. 0771-4017396 Email ID. raipur@starhealth.in
Gujarat	Ahmedabad	Shop No.27, 2nd Floor, Ratana Business Square, Old Nataraj Cinema, Opposite H.K. Arts and Commerce College, Ashram Road, Ahmedabad, Gujarat-380009 Ph. No. 079-61342200, 61342201, 61342202, 61342203 Email ID. ahmedabad.zo@starhealth.in
Haryana	Panipat	City Center, 2nd Floor. G.T. Road, Above Reliance General Insurance, Panipat, Haryana-132103 Ph. No. 0180-4017731, 4017733, 4017738 Email ID. panipat@starhealth.in
Jharkhand	Jamshedpur	2nd Floor, Deo Palace, New Kalimati Road, Sakchi, Jamshedpur, Jharkhand-831001 Ph. No. 0657-2443711 Email ID. jamshedpur@starhealth.in
Kerala	Cochin	Penta Tower, Opposite Kaloor Pvt. Bus Stand, Cochin, Kerala-682017 Ph. No. 0484-4000447 Email ID. ernakulam.bo@starhealth.in
Karnataka	Bengaluru	255, 1st Cross, 1st Main, Ganga Nagar, Bangalore-560032 Ph. No. 080-42146218/42146393 Email ID. hebbal@starhealth.in
Tamil Nadu	Chennai	No.44, Krishnasree Enclave, 3rd Floor, Gandhi Nagar, First Main Road, Adyar, Chennai, Tamil Nadu-600020 Ph. No. 044-24402266/24420021/40007550 Email ID. chennai.adyar@starhealth.in

Grievance Redressal

Star Health Insurance looks after the grievances of the policyholders in an approachable and sophisticated manner. The company resolves all the complaints within 2 weeks from the date of registration of the grievance.

If you are not satisfied with the response from the Grievance team, then you can call at Toll-Free number 1800 425 2255 / 1800 102 4477 (for Senior Citizens: +91 44 2824-3923), or you can register your complaint online at https://www.starhealth.in/grievance-redressal.

Concerned Person

Mrs. Radha Vijayaraghavan, Grievance Redressal Officer,

Corporate Grievance Department

Address

MKM Chambers,5th Floor,

No.42, Kodambakkam High Road,Nungambakkam,

Chennai 600034

Contact Information

Direct: 044-2824 3925

Senior Citizens: 044 - 28243923

Email ID: gro@starhealth.in, Grievances@starhealth.in

Insurance Ombudsman

If the company's response to your grievance does not meet your expectations, then you can directly contact the IRDAI Grievance call center (IGCC).

Toll-free number: 1800 4254 732

Email ID: complaints@irda.gov.in

You can directly connect with the Insurance Ombudsman of your region. Below mentioned is the list of Insurance Ombudsman of your region:

Name and Address of Ombudsman Centers

Name of Center	Jurisdiction
AHMEDABAD Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@ecoi.co.in	Gujarat, Dadra & Nagar Haveli, Daman and Diu
BENGALURU Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@ecoi.co.in	Karnataka
BHOPAL Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@ecoi.co.in	Madhya Pradesh Chattisgarh
BHUBANESHWAR Office of the Insurance Ombudsman, 62, Forest Park, Bhubneshwar - 751 009. Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@ecoi.co.in	Orissa
CHANDIGARH Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017. Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@ecoi.co.in	Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh
PATNA Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.	Bihar, Jharkhand
NOIDA Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120-2514250 / 2514252 / 2514253 Email: bimalokpal.noida@ecoi.co.in	State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur
MUMBAI Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@ecoi.co.in	Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane
LUCKNOW Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@ecoi.co.in	Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
KOLKATA Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email: bimalokpal.kolkata@ecoi.co.in	West Bengal, Sikkim, Andaman & Nicobar Islands
ERNAKULAM Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@ecoi.co.in	Kerala, Lakshadweep, Mahe-a part of Pondicherry
JAIPUR Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: Bimalokpal.jaipur@ecoi.co.in	Rajasthan
HYDERABAD Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004. Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@ecoi.co.in	Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry
GUWAHATI Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@ecoi.co.in	Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
DELHI Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@ecoi.co.in	Delhi
CHENNAI Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018. Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@ecoi.co.in	Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry)

Star Health Insurance has various ways to reach out to them in case the customer needs any form of help and assistance. You can reach out to them from the comfort of your homes as well as by visiting the nearest branch; whichever is more convenient.

Star Health plans

Star Health Important Links

Find Out What the Customers Are Saying

(Showing latest 5 reviews only)

- 4.5/5 (1337 Total Rating)

June 15, 2022

Vidya

Jaipur

Underrated company in my opinion people should buy their insurance plans and avail their quick services and affordable plans

June 15, 2022

Varsha

Dehradun

Trustworthy insurance plans and quick claim settlement process! I appreciate the customer care team of Bharti AXA for their efficient response

June 13, 2022

Rajan Narela

Jaipur

I am totally in love with the health plans offered by the Edelweiss Health Insurance company. If you want a health plan, you should go for this company.

June 13, 2022

Vidya Bhan

Bhopal

Very nice company with a range of health products. I have bought one plan for myself and my husband, and one for my aged in-laws. Happy with both the plans

June 9, 2022

Priya Sharma

Hyderabad

I will rate this company good because I purchased a health policy that has good coverage and less premium. I pay my premium online and I am convenient with the payment options.

Star Health Insurance Customer Care

Star Health Insurance Contact Details

Major City Branches and Addresses of Star Health Insurance:

Grievance Redressal