Star Health Insurance
Customer Care
  • 24x7 Star Health Customer Support
  • Contact Details of Customer Care
  • Grievance Redressal for your complaints

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Star Health Insurance Customer Care

Star Health Customer Care assists the policyholders in every possible way & takes care of customer satisfaction. It is available 24/7, which makes it very convenient for the customers. Policyholders can contact the Customer Care Center of Star Health Insurance from the convenience of their homes, whenever they have a query that needs to be solved.

One can reach out to Star Health Customer Care for any issues related to Renewal, Claim Process, Buying Process, or any other relevant inquiry. Questions regarding a particular product like coverage, policy term, inclusions, exclusions, etc can also be conveniently addressed by Customer Care Executives.

There are many ways through which a customer can contact the Customer Care Center. You can connect telephonically, communicate via email or visit the nearest branch of Star Health Insurance.

Assistance provided by Star Health Insurance Customer Care:

Star Health Customer Care

Star Health Insurance Contact Details


Star Health & Allied Insurance Co. Ltd,

No.1, New Tank Street, Valluvarkottam High Road,


Chennai - 600034


Toll-Free numbers & other useful numbers

Name Numbers
24*7 Toll-Free no. 1800-425-2255 / 1800-102-4477
For Claim Calls (Senior Citizen) +91 44 4002-0888
For Grievances Calls (Senior Citizen) +91 44 2824-3923
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Major City Branches and Addresses of Star Health Insurance:

The company has more than 640 branch offices all over India. Below mentioned are the major city branches of Star Health Insurance:

State City Contact Details
Delhi Delhi No.209, 210, Lakshmi Deep Building, DistCentre, Lakshmi Nagar, Delhi-110092
Ph. No. 011-69000620/627 (8 Lines)
Email ID:
Bihar Patna Room No.3002, 3rd Floor, Grand Plaza, Fraser Road, Patna-800001
Ph. No. 0969-3214890
Email ID:
Andhra Pradesh Hyderabad 3rd Floor, Padmavathi Towers, Plot No.3 and 4, Survey No. 145, Sainagar, Hyderabad-500085
Ph. No. 040-40116427/28
Email ID:
Assam Guwahati 4th Floor, Ganapathy Enclave, Ulubari, Above Kotak Mahindra Bank, Opposite Bora Service, Guwahati-781006
Ph. No. 0361-2450268
Email ID:
Madhya Pradesh Bhopal Plot No.262, 2nd Floor, MP Nagar, Zone 02, Opposite Hotel Tulsi Exotic, Behind Hotel Rajhans Bhopal, Madhya Pradesh-462011
Ph. No. 0755-4036855
Email ID.
Chhattisgarh Raipur Shop No.8, 1st Floor, Block B, Maruti Business Park, G.E. Road, Raipur-492001
Ph. No. 0771-4017396
Email ID.
Gujarat Ahmedabad Shop No.27, 2nd Floor, Ratana Business Square, Old Nataraj Cinema, Opposite H.K. Arts and Commerce College, Ashram Road, Ahmedabad, Gujarat-380009
Ph. No. 079-61342200, 61342201, 61342202, 61342203
Email ID.
Haryana Panipat City Center, 2nd Floor. G.T. Road, Above Reliance General Insurance, Panipat, Haryana-132103
Ph. No. 0180-4017731, 4017733, 4017738
Email ID.
Jharkhand Jamshedpur 2nd Floor, Deo Palace, New Kalimati Road, Sakchi, Jamshedpur, Jharkhand-831001
Ph. No. 0657-2443711
Email ID.
Kerala Cochin Penta Tower, Opposite Kaloor Pvt. Bus Stand, Cochin, Kerala-682017
Ph. No. 0484-4000447
Email ID.
Karnataka Bengaluru 255, 1st Cross, 1st Main, Ganga Nagar, Bangalore-560032
Ph. No. 080-42146218/42146393
Email ID.
Tamil Nadu Chennai No.44, Krishnasree Enclave, 3rd Floor, Gandhi Nagar, First Main Road, Adyar, Chennai, Tamil Nadu-600020
Ph. No. 044-24402266/24420021/40007550
Email ID.

Grievance Redressal

Star Health Insurance looks after the grievances of the policyholders in an approachable and sophisticated manner. The company resolves all the complaints within 2 weeks from the date of registration of the grievance.

If you are not satisfied with the response from the Grievance team, then you can call at Toll-Free number 1800 425 2255 / 1800 102 4477 (for Senior Citizens: +91 44 2824-3923), or you can register your complaint online at

Concerned Person

Mrs. Radha Vijayaraghavan, Grievance Redressal Officer,

Corporate Grievance Department


MKM Chambers,5th Floor,

No.42, Kodambakkam High Road,Nungambakkam,

Chennai 600034

Contact Information

Direct: 044-2824 3925

Senior Citizens: 044 - 28243923

Email ID:,

Insurance Ombudsman

If the company's response to your grievance does not meet your expectations, then you can directly contact the IRDAI Grievance call center (IGCC).

Toll-free number: 1800 4254 732

Email ID:

You can directly connect with the Insurance Ombudsman of your region. Below mentioned is the list of Insurance Ombudsman of your region:

Name and Address of Ombudsman Centers

Name of Center Jurisdiction
Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06
Gujarat, Dadra & Nagar Haveli, Daman and Diu
Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.
Tel.: 080 - 26652048 / 26652049
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.
Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203
Madhya Pradesh Chattisgarh
Office of the Insurance Ombudsman, 62, Forest Park, Bhubneshwar - 751 009.
Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429
Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017.
Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274
Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh
Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.
Bihar, Jharkhand
Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514250 / 2514252 / 2514253 Email:
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.
Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane
Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310
Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email:
West Bengal, Sikkim, Andaman & Nicobar Islands
Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.
Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336
Kerala, Lakshadweep, Mahe-a part of Pondicherry
Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.
Tel.: 0141 - 2740363
Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004.
Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599
Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry
Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM). Tel.: 0361 - 2632204 / 2602205
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.
Tel.: 011 - 23232481/23213504
Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018.
Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664
Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry)

Star Health Insurance has various ways to reach out to them in case the customer needs any form of help and assistance. You can reach out to them from the comfort of your homes as well as by visiting the nearest branch; whichever is more convenient.

Written By : Naval Goel

Last Updated : Aug, 2021

Naval Goel is the CEO & founder of Naval has an expertise in the insurance sector and has professional experience of more than a decade in the Industry and has worked in companies like AIG, New York doing valuation of insurance subsidiaries. He is also an Associate Member of the Indian Institute of Insurance, Pune. He has been authorized by IRDAI to act as a Principal Officer of Insurance Web Aggregator.

Find Out What the Customers Are Saying

(Showing latest 5 reviews only)

- 4.5/5 (1081 Total Rating)

September 23, 2021

Shweta Agnihotri


Nice company Liberty is. Good sense of customer support and helpful staff also. I am happy that I buyed this policy.

September 21, 2021

Vishakaha Verma


10 on 10. Super duper. Bestest one. Would definitely tell everyone in my family to buy health insurance policy from this amazing company

September 21, 2021

Priyanka Rathee


Shriram is a good and nice company. I toh love this company very much. The way it helped me is amazing.

September 21, 2021

Akshay Sharma


Good company. I am simply impressed with how Magma Health Insurance works with all its ethics. Good. Keep up the good work.

September 21, 2021

Vigya Khaturia


One word for this company: Simply Fantastic. I can t believe how a company can be so customer-centric. unbelievable. the way Liberty Health Isurance assists its customers is amazing.

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