Star Health Customer Care assists the policyholders in every possible way & takes care of customer satisfaction. It is available 24/7, which makes it very convenient for the customers. Policyholders can contact the Customer Care Center of Star Health Insurance from the convenience of their homes, whenever they have a query that needs to be solved.
One can reach out to Star Health Customer Care for any issues related to Renewal, Claim Process, Buying Process, or any other relevant inquiry. Questions regarding a particular product like coverage, policy term, inclusions, exclusions, etc can also be conveniently addressed by Customer Care Executives.
There are many ways through which a customer can contact the Customer Care Center. You can connect telephonically, communicate via email or visit the nearest branch of Star Health Insurance.
Assistance provided by Star Health Insurance Customer Care:
Address:
Star Health & Allied Insurance Co. Ltd,
No.1, New Tank Street, Valluvarkottam High Road,
Nungambakkam,
Chennai - 600034
Email: support@starhealth.in
Toll-Free numbers & other useful numbers
| Name | Numbers |
| 24*7 Toll-Free no. | 1800-425-2255 / 1800-102-4477 |
| For Claim Calls (Senior Citizen) | +91 44 4002-0888 |
| For Grievances Calls (Senior Citizen) | +91 44 2824-3923 |
The company has more than 640 branch offices all over India. Below mentioned are the major city branches of Star Health Insurance:
| State | City | Contact Details |
| Delhi | Delhi | No.209, 210, Lakshmi Deep Building, DistCentre, Lakshmi Nagar, Delhi-110092 Ph. No. 011-69000620/627 (8 Lines) Email ID: eastdelhi@starhealth.in |
| Bihar | Patna | Room No.3002, 3rd Floor, Grand Plaza, Fraser Road, Patna-800001 Ph. No. 0969-3214890 Email ID: patna@starhealth.in |
| Andhra Pradesh | Hyderabad | 3rd Floor, Padmavathi Towers, Plot No.3 and 4, Survey No. 145, Sainagar, Hyderabad-500085 Ph. No. 040-40116427/28 Email ID: hyderabad.kukatpally@starhealth.in |
| Assam | Guwahati | 4th Floor, Ganapathy Enclave, Ulubari, Above Kotak Mahindra Bank, Opposite Bora Service, Guwahati-781006 Ph. No. 0361-2450268 Email ID: guwahati@starhealth.in |
| Madhya Pradesh | Bhopal | Plot No.262, 2nd Floor, MP Nagar, Zone 02, Opposite Hotel Tulsi Exotic, Behind Hotel Rajhans Bhopal, Madhya Pradesh-462011 Ph. No. 0755-4036855 Email ID. bhopal.mpnagar@starhealth.in |
| Chhattisgarh | Raipur | Shop No.8, 1st Floor, Block B, Maruti Business Park, G.E. Road, Raipur-492001 Ph. No. 0771-4017396 Email ID. raipur@starhealth.in |
| Gujarat | Ahmedabad | Shop No.27, 2nd Floor, Ratana Business Square, Old Nataraj Cinema, Opposite H.K. Arts and Commerce College, Ashram Road, Ahmedabad, Gujarat-380009 Ph. No. 079-61342200, 61342201, 61342202, 61342203 Email ID. ahmedabad.zo@starhealth.in |
| Haryana | Panipat | City Center, 2nd Floor. G.T. Road, Above Reliance General Insurance, Panipat, Haryana-132103 Ph. No. 0180-4017731, 4017733, 4017738 Email ID. panipat@starhealth.in |
| Jharkhand | Jamshedpur | 2nd Floor, Deo Palace, New Kalimati Road, Sakchi, Jamshedpur, Jharkhand-831001 Ph. No. 0657-2443711 Email ID. jamshedpur@starhealth.in |
| Kerala | Cochin | Penta Tower, Opposite Kaloor Pvt. Bus Stand, Cochin, Kerala-682017 Ph. No. 0484-4000447 Email ID. ernakulam.bo@starhealth.in |
| Karnataka | Bengaluru | 255, 1st Cross, 1st Main, Ganga Nagar, Bangalore-560032 Ph. No. 080-42146218/42146393 Email ID. hebbal@starhealth.in |
| Tamil Nadu | Chennai | No.44, Krishnasree Enclave, 3rd Floor, Gandhi Nagar, First Main Road, Adyar, Chennai, Tamil Nadu-600020 Ph. No. 044-24402266/24420021/40007550 Email ID. chennai.adyar@starhealth.in |
Star Health Insurance looks after the grievances of the policyholders in an approachable and sophisticated manner. The company resolves all the complaints within 2 weeks from the date of registration of the grievance.
If you are not satisfied with the response from the Grievance team, then you can call at Toll-Free number 1800 425 2255 / 1800 102 4477 (for Senior Citizens: +91 44 2824-3923), or you can register your complaint online at https://www.starhealth.in/grievance-redressal.
Concerned Person
Mrs. Radha Vijayaraghavan, Grievance Redressal Officer,
Corporate Grievance Department
Address
MKM Chambers,5th Floor,
No.42, Kodambakkam High Road,Nungambakkam,
Chennai 600034
Contact Information
Direct: 044-2824 3925
Senior Citizens: 044 - 28243923
Email ID: gro@starhealth.in, Grievances@starhealth.in
If the company's response to your grievance does not meet your expectations, then you can directly contact the IRDAI Grievance call center (IGCC).
Toll-free number: 1800 4254 732
Email ID: complaints@irda.gov.in
You can directly connect with the Insurance Ombudsman of your region. Below mentioned is the list of Insurance Ombudsman of your region:
Name and Address of Ombudsman Centers
| Name of Center | Jurisdiction |
| AHMEDABAD Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@ecoi.co.in | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@ecoi.co.in | Karnataka |
| BHOPAL Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@ecoi.co.in | Madhya Pradesh Chattisgarh |
| BHUBANESHWAR Office of the Insurance Ombudsman, 62, Forest Park, Bhubneshwar - 751 009. Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@ecoi.co.in | Orissa |
| CHANDIGARH Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017. Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@ecoi.co.in | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNA Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. | Bihar, Jharkhand |
| NOIDA Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120-2514250 / 2514252 / 2514253 Email: bimalokpal.noida@ecoi.co.in | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur |
| MUMBAI Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@ecoi.co.in | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOW Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@ecoi.co.in | Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. |
| KOLKATA Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email: bimalokpal.kolkata@ecoi.co.in | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAM Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@ecoi.co.in | Kerala, Lakshadweep, Mahe-a part of Pondicherry |
| JAIPUR Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: Bimalokpal.jaipur@ecoi.co.in | Rajasthan |
| HYDERABAD Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004. Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@ecoi.co.in | Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry |
| GUWAHATI Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@ecoi.co.in | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHI Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@ecoi.co.in | Delhi |
| CHENNAI Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018. Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@ecoi.co.in | Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry) |
Star Health Insurance has various ways to reach out to them in case the customer needs any form of help and assistance. You can reach out to them from the comfort of your homes as well as by visiting the nearest branch; whichever is more convenient.
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Naval Goel is the CEO & founder of PolicyX.com. Naval has an expertise in the insurance sector and has professional experience of more than a decade in the Industry and has worked in companies like AIG, New York doing valuation of insurance subsidiaries. He is also an Associate Member of the Indian Institute of Insurance, Pune. He has been authorized by IRDAI to act as a Principal Officer of PolicyX.com Insurance Web Aggregator.
