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Empowering Policyholder: Care Health Insurance Customer Care

The insurance sector falls under the service sector, this draws the conclusion that customer care has paramount importance in the insurance industry. Dealing with issues like claim processing and claim reporting can be excruciating for the policyholder and at some point they might need assistance. This is where customer care service steps in, offering a helping hand to the customers and guiding them through the journey.

Care Health Insurance is counted among the leading health insurance providers in the nation. The company has developed robust customer care services, which are run by an efficient and dedicated customer care team. The company has designed a user-friendly portal, a website, and a mobile application, which helps to provide all the company’s information details and contact channels. Let us take a quick look at all the channels through which a policyholder can reach out to the company.

Support On Phone: Care Health Insurance Customer Care Number

If the policyholder seeks personalized support, they can request a call back from Care Health Insurance’s customer care number. The following is how you can receive a call back from the company:

Step 1: Visit the official website of the company, ’www.careinsurance.com’. Locate the small ’Call Back button on the right side of the page.

Step 2: Click on the button and select the radio button ’Health Insurance’. Fill out the small form with information such as your name and mobile number. Then click on ’Request a Call Back’. The company’s executive will call back the policyholder.

Note: There is no Care Health Insurance Customer Number, the company has only provided the option for ’Call Back’.

Contact On Whatsapp

In this fast-moving world customers always often seek quick access to essential information without going through the pain of long calls and email. Understanding this, the company has provided a ’WhatsApp Number’. Here are the ways you can find out Care Health Insurance Customer Number for WhatsApp:

Step 1: Visit the official website of the company ’www.careinsurance.com’. You may find the company’s WhatsApp Number in bold at the top of the page.

Step 2: Save the number ’8860402452’ and then text ’Hi’ on the number. This Care Health Insurance Customer Care No is an automated chatbot that will reply to your queries and may even connect you to the company’s executive.

Live Chat

The company has an automated live chat system, which provides prompt solutions to policyholder questions. Here are the ways you can connect to the ’ChatBot’:

Step 1: Visit the company’s official website.

Step 2: Click on the ’Contact Us’ option on the top right corner of the webpage.

Step 3: There you can find the option of ’Connect With Us On ChatBot’. Click on the option and start chatting with the automated system of the company.

Write An Email

In this modern world, we can’t underestimate email service as it serves as a fundamental pillar for seamless interaction between the policyholder and the insurance provider. Here are the ways customers can reach out to the company with email address:

Step 1: Visit the official website of the company ’www.careinsurance.com’. Locate the ’Contact Us’ option on the top right corner of the webpage.

Step 2: A new page will open, locate the ’Write To Us’ button on the webpage.

Step 3: On clicking the option, a new page will open. Fill out the form will all the necessary information such as Policy Number, Category, Subcategory, Name, Proposal Number, Email, Phone Number, and Description. Then, click on the ’Submit’ button. After fixing all the issues the company will get in touch with the policyholder.

Branch Locator

Care Health Insurance Customer Care goes above and beyond to address the customer’s concerns. Other modes of contact like calls, email, and live chat are sufficient to address the issues. However, if the policyholder wishes to visit the branch and get personalized support, the company has provided the option to locate the branch. Here is how you can locate the branches of the company :

Step 1: Visit the official website of the company ’www.careinsurance.com’.

Step 2: Click on the ’Contact Us’ option in the top right corner of the webpage. This action will open a new page.

Step 3: There you find the option ’Network Locator ’, click on the option. Three options will appear, click on ’Branch Locator’.

Step 4: A new page will open, on the page choose ’State’ and ’City’, if you wish to find out the address. This action will display the address of the branch.

Conclusion

Care Health Insurance has showcased innovation with its AI-driven chatbots enhancing response time, and providing prompt solutions to customers. Amidst all the technologies, the company has maintained the human touch by addressing customer queries personally via calls and emails. Care’s Customer care service provides seamless customer care support, underscoring the company’s dedication, to putting policyholder interests first.

Care Health Insurance Network Hospital List

Care Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, Care Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

Explore other Care Health Insurance

To cater to the different medical needs of an individual & their family, Care Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Care Health Insurance plans explore more:

Individual and Family Health Insurance

Arogya Sanjeevani was first introduced by IRDAI (Insurance Regulatory and Development Authority of India) in the year 2020 to provide a standard and a...

Unique Features

  • High sum insured
  • 540+ procedures covered
  • Organ donation cover

Arogya Sanjeevani Plan (Pros)

Arogya Sanjeevani Plan
  • AYUSH treatment
  • Affordable premium
  • Lifelong renewability
  • Tax benefit

Arogya Sanjeevani Plan (Cons)

Arogya Sanjeevani Plan
  • Change of gender treatment
  • Obesity treatment unavailable
  • Hazardous activity not covered

Arogya Sanjeevani Plan (Other Benefits)

Arogya Sanjeevani Plan
  • Modern treatments available
  • 50% cumulative bonus
  • 30 days pre-hospitalisation

Arogya Sanjeevani Plan (Eligibility Criteria)

Arogya Sanjeevani Plan
  • Entry age- 5 years
  • Max entry age- 65 years
  • SI- 5 L
  • Waiting period- 30 days

Individual and Family Health Insurance

Care Operation Insurance Plan is designed specifically to offer you surgical operations coverage. A wide range of sum insured options are available ra...

Unique Features

  • Unlimited E-consultations
  • Automatic Restoration
  • Wellness Benefits

Care Operation Insurance (Pros)

Care Operation Insurance
  • Health services
  • Air Ambulance cover
  • Chemotherapy cover

Care Operation Insurance (Cons)

Care Operation Insurance
  • Illegal activities
  • Alcohol abuse
  • Obesity treatments

Care Operation Insurance (Other Benefits)

Care Operation Insurance
  • Dialysis cover
  • Second opinion
  • Organ donor cover

Care Operation Insurance (Eligibility Criteria)

Care Operation Insurance
  • Min entry age: 5 Years
  • Max entry age: 50 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 2 Cr

Individual and Family Health Insurance

Care Advantage Health Insurance is an ideal 1 Crore option so that a policyholder's family is adequately covered. Care Advantage health insurance offe...

Unique Features

  • High sum insured
  • 540+ procedures covered
  • Organ donation cover

Care Advantage Plan (Pros)

Care Advantage Plan
  • No bonus claim up to 50%
  • Automatic SI recharge
  • Organ donor cover
  • Automatic recharge
  • High SI

Care Advantage Plan (Cons)

Care Advantage Plan
  • 20% co-pay
  • Obesity treatment unavailable
  • Hazardous activity not covered

Care Advantage Plan (Other Benefits)

Care Advantage Plan
  • Ambulance cover available
  • Optional cover available
  • Co-pay waiver
  • Room rent modification

Care Advantage Plan (Eligibility Criteria)

Care Advantage Plan
  • Entry age- 91 days
  • Max entry age- Lifelong
  • SI- 25 L to 6 Cr
  • Waiting Period- 30 days

Critical Illness Health Insurance

Worried about cancer in your bloodline? Care Cancer Mediclaim has got you covered. Cancer can be defined as distress, hopelessness and loss. There cou...

Unique Features

  • Wide SI options
  • Lifelong renewability
  • Cancer-related global coverage

Cancer Mediclaim Policy (Pros)

Cancer Mediclaim Policy
  • Annual health checkup
  • Chemo and radiotherapy cover
  • Air ambulance cover
  • Chemo and radio therapy
  • Organ donor cover

Cancer Mediclaim Policy (Cons)

Cancer Mediclaim Policy
  • Change of gender treatment
  • Obesity treatment unavailable
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Cancer Mediclaim Policy (Other Benefits)

Cancer Mediclaim Policy
  • International second opinion
  • Doctor on call
  • Air ambulance cover
  • OPD cover

Cancer Mediclaim Policy (Eligibility Criteria)

Cancer Mediclaim Policy
  • Entry age- 5 years
  • Max entry age- 50 years
  • SI- 10 L to 2 Cr
  • Waiting Period- 30 days

Accident Health Insurance

Care Secure personal accident policy covers accidental death, permanent and temporary partial/total disability, recovering treatment costs, accidental...

Unique Features

  • PTD & PPD cover
  • Cover for child education
  • 100% accidental death payout

Care Secure Personal Accident (Pros)

Care Secure Personal Accident
  • Accidental death
  • Accidental total disablement
  • Permanent total disablement

Care Secure Personal Accident (Cons)

Care Secure Personal Accident
  • Illegal activities
  • Alcohol abuse
  • Obesity treatment

Care Secure Personal Accident (Other Benefits)

Care Secure Personal Accident
  • Accidental hospitalisation
  • Tax benefits
  • Loyalty benefit

Care Secure Personal Accident (Eligibility Criteria)

Care Secure Personal Accident
  • Min entry age: 18 Years
  • Max entry age: 70 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 50 L

Individual and Family Health Insurance

Care Supreme is an extensive coverage health insurance plan that safeguards you and your family members without worrying about your future healthcare ...

Unique Features

  • Unlimited E-consultations
  • Automatic Restoration
  • Wellness Benefits

Care Supreme Plan (Pros)

Care Supreme Plan
  • Modern treatments
  • Renewal discounts
  • Unlimited e-consultation

Care Supreme Plan (Cons)

Care Supreme Plan
  • Illegal activities
  • alcohol abuse
  • obesity treatments

Care Supreme Plan (Other Benefits)

Care Supreme Plan
  • Ambulance cover
  • Doctor on chat
  • Maternity care

Care Supreme Plan (Eligibility Criteria)

Care Supreme Plan
  • Min entry age: 18 Years
  • Max entry age: No age limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1 Cr

Individual and Family Health Insurance

Free yourself from the worries of healthcare. As the name suggests, Care Freedom is the plan that allows you to be worry-free in every situation. Thi...

Unique Features

  • Additional health checkups
  • Dialysis cover
  • No pre-medical check-up

Care Freedom (Pros)

Care Freedom
  • No pre-policy checkup needed
  • Dialysis cover available
  • Annual health checkup

Care Freedom (Cons)

Care Freedom
  • Change of gender treatment
  • Obesity treatment
  • HIV/AIDS not covered
  • Cosmetic surgery unavailable

Care Freedom (Other Benefits)

Care Freedom
  • Cashless healthcare
  • No pre-policy check up
  • SI recharge
  • Lifelong renewability

Care Freedom (Eligibility Criteria)

Care Freedom
  • 2 plan variants
  • Consumable allowance
  • Annual health check-up
  • Long term discounts

Critical Illness Health Insurance

Critical Mediclaim Care health insurance policy gives you protection against 32 defined critical illnesses based on an indemnity plan. This super-faci...

Unique Features

  • 32 Critical illnesses cover
  • Dialysis expenses covered
  • Avail psychiatric counselling

Care Critical Mediclaim (Pros)

Care Critical Mediclaim
  • Wellness benefits
  • Organ donor cover
  • 32 CI covered

Care Critical Mediclaim (Cons)

Care Critical Mediclaim
  • Obesity treatment
  • alcohol abuse
  • illegal activities

Care Critical Mediclaim (Other Benefits)

Care Critical Mediclaim
  • Global coverage
  • International opinion
  • Doctor on call

Care Critical Mediclaim (Eligibility Criteria)

Care Critical Mediclaim
  • Min entry age: 5 Years
  • Max entry age: 50 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 2 Cr

Senior Citizen Health Insurance

Care Senior Citizen is specially designed to offer coverage for individuals above 60 years of age. It offers flexibility to choose the sum insured tha...

Unique Features

  • No pre-policy check-up
  • Annual rewards available
  • Reduction in wait period

Care Senior (Pros)

Care Senior
  • Affordable premiums
  • Day care treatments
  • ICU charges

Care Senior (Cons)

Care Senior
  • Illegal activites
  • Adventure sports
  • Alcohol abuse

Care Senior (Other Benefits)

Care Senior
  • No-claim bonus
  • Second opinion
  • Alternative treatments

Care Senior (Eligibility Criteria)

Care Senior
  • Min entry age: 61 Years
  • Max entry age: No Limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 10 L

Individual and Family Health Insurance

Single health insurance to cover all family members. Care health insurance plan is a comprehensive medical policy for individuals and families. It is ...

Unique Features

  • No claim bonus up to 100%
  • Annual health check-ups
  • Personal accident cover

Care Plan (Pros)

Care Plan
  • In-built maternity cover
  • No upper age limit for enrollment
  • Coverage for modern treatment
  • Pre-existing diseases

Care Plan (Cons)

Care Plan
  • War
  • Riot
  • AIDS
  • Miscarriage
  • Congenital disease

Care Plan (Other Benefits)

Care Plan
  • Lifelong renewability
  • ICU charges
  • Day care treatment
  • Ambulance cover
  • Organ donor cover

Care Plan (Eligibility Criteria)

Care Plan
  • Min entry age: 91 days
  • Max entry age: No limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 6 Cr

Women Health Insurance

An ideal combination of hospitalization and maternity care. Care Joy health insurance is designed specifically for expecting mothers and their newborn...

Unique Features

  • Newborn baby cover
  • 541 Daycare treatments
  • Modern treatments cover

Care Joy Plan (Pros)

Care Joy Plan
  • 2 Plan variants
  • New born cover
  • Maternity cover

Care Joy Plan (Cons)

Care Joy Plan
  • Illegal activities
  • Alcohol abuse
  • Ambulance cover

Care Joy Plan (Other Benefits)

Care Joy Plan
  • No claim bonus
  • Renewal
  • Lifelong renewability

Care Joy Plan (Eligibility Criteria)

Care Joy Plan
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 5 L

Family

A top-up plan based on policy deductible principle Care Enhance is a super top-up health insurance plan that provides extra health insurance coverage ...

Unique Features

  • Flexible deductible
  • Modern treatments
  • No pre-medical check-ups

Care Enhance Plan (Pros)

Care Enhance Plan
  • Covers modern treatment
  • Flexible options of deducton
  • No pre-policy medical test
  • Annual health check-up
  • Floater option

Care Enhance Plan (Cons)

Care Enhance Plan
  • Change of gender treatments
  • Obesity treatment unavailable
  • HIV/AID not covered

Care Enhance Plan (Other Benefits)

Care Enhance Plan
  • High sum insured
  • Organ donor expenses
  • Expert opinion cover
  • Cashless treatment

Care Enhance Plan (Eligibility Criteria)

Care Enhance Plan
  • Entry age- 5 years
  • Max entry age- No age limit
  • SI- 1 L to 55 L
  • Waiting period- 30 days

Family

Get coverage based on your residential zone. Care Classic health insurance is a family floater health plan ideal for married couples, joint families, ...

Unique Features

  • IVF treatment cover
  • Free doctor consultation
  • Discounted premiums

Care Classic (Pros)

Care Classic
  • Room rent covered
  • Day care treatment
  • Advanced technology methods
  • ICU charges

Care Classic (Cons)

Care Classic
  • Global coverage
  • Air ambulance
  • Vaccination
  • Daily hospital cash

Care Classic (Other Benefits)

Care Classic
  • AYUSH treatment
  • IVF treatment
  • Cataract
  • No claim bonus

Care Classic (Eligibility Criteria)

Care Classic
  • Min. entry age: 18 Years
  • Max. entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 15 L

Individual and Family Health Insurance

Care Plus health insurance is a complete healthcare plan that is loaded with features and protects you and your family. Care Plus offers comprehensive...

Unique Features

  • Comprehensive coverage
  • No upper age limit
  • Variants on Sum Insured

Care Plus Plan (Pros)

Care Plus Plan
  • Ambulance cover
  • Day care treatments
  • Domiciliary hospitalization

Care Plus Plan (Cons)

Care Plus Plan
  • Illegal activities
  • alcohol abuse
  • obesity treatment

Care Plus Plan (Other Benefits)

Care Plus Plan
  • Personal accident cover
  • Inflation shield
  • Health services

Care Plus Plan (Eligibility Criteria)

Care Plus Plan
  • Min entry age: 5 Years
  • Max entry age: No limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 25 L

Critical Illness Health Insurance

Care Heart is a unique plan launched by Care Health Insurance that provides the flexibility to choose from benefits like Active heart health check-ups...

Unique Features

  • Coverage for OPD
  • Home care available
  • International 2nd opinion

Care Heart Plan (Pros)

Care Heart Plan
  • Cardiac health check up
  • Second medical opinion
  • Automatic SI restoration
  • Lifelong cover

Care Heart Plan (Cons)

Care Heart Plan
  • Change of gender treatment
  • Obesity treatment unavaialable
  • Hazardous activity not covered
  • HIV/AIDS not covered

Care Heart Plan (Other Benefits)

Care Heart Plan
  • OPD care
  • Home care
  • International 2nd opinion
  • Automatic recharge
  • High SI

Care Heart Plan (Eligibility Criteria)

Care Heart Plan
  • Entry age- 18 years
  • Max entry age- No age limit
  • SI- 3 to 10 L
  • Waiting period- 30 days

Health Insurance Companies

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Care Health Customer Care: FAQs

1. What is the Care health insurance company’s customer care number?

The customer care number of Care Health Insurance Company is 1800-102-4499.

2. Can I reach out to Care Health Insurance customer care anytime?

Yes. Care Health Insurance Company provides 24*7 customer support.

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Bindiya Sinha

Written By: Bindiya Sinha

Bindiya is a seasoned content writer specializing in keeping readers acquainted with the insurance industry, term insurance developments, and life insurance sector shifts. With an experience of 3 years in insurance, Bindiya ensures that her readers stay well informed with the insurance developments and factually correct information.