Care Health Customer Care
  • Importance of Customer Care
  • Modes of Contact
  • Branch Locator
premium

Network hospitals

22900+

premium

Claim settlement ratio

100%

premium

Sum insured

1 CR

premium

No. of Plans

13

premium

Solvency Ratio

1.81

premium

Pan India Presence

-

Recognized By carePolicyX.com is a Recognised Care Partner View Certificate

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Age of Eldest Member

premium

Network hospitals

22900+

premium

Claim settlement ratio

100%

premium

Sum insured

1 CR

premium

No. of Plans

13

premium

Solvency Ratio

1.81

premium

Pan India Presence

-

Recognized By carePolicyX.com is a Recognised Care Partner View Certificate

Empowering Policyholder: Care Health Insurance Customer Care

The insurance sector falls under the service sector, this draws the conclusion that customer care has paramount importance in the insurance industry. Dealing with issues like claim processing and claim reporting can be excruciating for the policyholder and at some point they might need assistance. This is where customer care service steps in, offering a helping hand to the customers and guiding them through the journey.

Care Health Insurance is counted among the leading health insurance providers in the nation. The company has developed robust customer care services, which are run by an efficient and dedicated customer care team. The company has designed a user-friendly portal, a website, and a mobile application, which helps to provide all the information details and contact channels of the company. Let us take a quick view of all the channels through which a policyholder can reach out to the company.

Support On Phone: Care Health Insurance Customer Care Number

If the policyholder seeks personalized support, they can request a call back from Care Health Insurance's customer care number. The following is how you can receive a call back from the company:

Step 1: Visit the official website of the company, 'www.careinsurance.com'. Locate the small 'Call Back button on the right side of the page.

Step 2: Click on the button and select the radio button 'Health Insurance'. Fill out the small form with information such as your name and mobile number. Then click on 'Request a Call Back'. The company's executive will call back the policyholder.

Note: There is no Care Health Insurance Customer Number, the company has only provided the option for 'Call Back'.

Other Health Insurer Customer Care

Contact On Whatsapp

In this fast-moving world customers always often seek quick access to essential information without going through the pain of long calls and email. Understanding this, the company has provided a 'WhatsApp Number'. Here are the ways you can find out Care Health Insurance Customer Number for WhatsApp:

Step 1: Visit the official website of the company 'www.careinsurance.com'. You may find the company's WhatsApp Number in bold at the top of the page.

Step 2: Save the number '8860402452' and then text 'Hi' on the number. This Care Health Insurance Customer Care No is an automated chatbot that will reply to your queries and may even connect you to the company's executive.

Live Chat

The company has an automated live chat system, which provides prompt solutions to policyholder questions. Here are the ways you can connect to the 'ChatBot':

Step 1: Visit the official website of the company.

Step 2: Click on the 'Contact Us' option on the top right corner of the webpage.

Step 3: There you can find the option of 'Connect With Us On ChatBot'. Click on the option and start chatting with the automated system of the company.

Write An Email

In this modern world, we can't underestimate email service as it serves as a fundamental pillar for seamless interaction between the policyholder and the insurance provider. Here are the ways customers can reach out to the company with email address:

Step 1: Visit the official website of the company 'www.careinsurance.com'. Locate the 'Contact Us' option on the top right corner of the webpage.

Step 2: A new page will open, locate the 'Write To Us' button on the webpage.

Step 3: On clicking the option, a new page will open. Fill out the form will all the necessary information such as Policy Number, Category, Subcategory, Name, Proposal Number, Email, Phone Number, and Description. Then, click on the 'Submit' button. After fixing all the issues the company will get in touch with the policyholder.

Branch Locator

Care Health Insurance Customer Care goes above and beyond to address the customer's concerns. Other modes of contact like calls, email, and live chat are sufficient to address the issues. However, if the policyholder wishes to visit the branch and get personalized support, the company has provided the option to locate the branch. Here is how you can locate the branches of the company :

Step 1: Visit the official website of the company 'www.careinsurance.com'.

Step 2: Click on the 'Contact Us' option in the top right corner of the webpage. This action will open a new page.

Step 3: There you find the option 'Network Locator ', click on the option. Three options will appear, click on 'Branch Locator'.

Step 4: A new page will open, on the page choose 'State' and 'City', if you wish to find out the address. This action will display the address of the branch.

Conclusion:

Care Health Insurance has showcased innovation with its AI-driven chatbots enhancing response time, and providing prompt solutions to customers. Amidst all the technologies, the company has maintained the human touch by addressing customer queries personally via calls and emails. Care's Customer care service provides seamless customer care support, underscoring the company's dedication, to putting policyholder interests first.

Care Health Insurance (Formerly Known As Religare Health Insurance) Network Hospital List

Care Health Insurance promises a wide Network of cashless Hospitals across India. A well connected network of over 20800+ cashless hospitals, Care Health Insurance ensures that you are medically secured, irrespective of the city you reside in

Care Health Insurance Plan

Care health insurance offers a total of 13 health insurance plans. Check below to know more about the other care health insurance plans offered by the company.

A comprehensive family floater plan that decides your policy premium based on the living cost of the city you reside in.

Unique Benefits

  • Covers IVF treatment
  • Compassionate travel coverage
  • Unlimited e-consultation

Care Classic (Pros)

  • Zone-Based Health Insurance
  • Family Floater Plan
  • Affordable Plan
  • High Sum Insured
  • Value Added Services

Care Classic (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Classic (Other Benefits)

  • Unlimited e-consultations
  • Annual Health Check-up
  • Wellness Services
  • OPD care
  • ENT Consultations

Care Classic (Eligibility Criteria)

  • Entry Age - 91 Days
  • Max Entry Age - 65 Years
  • SI - 5 L to 15 L
  • Waiting Period - 30 Days

Comprehensive health plan for people above 60 to make their second inning stress-free from health-related financial worries.

Unique Benefits

  • No pre-policy Medical Checkup
  • Lifelong Renewability
  • Automatic SI Recharge

Care Senior Citizen (Pros)

  • No pre-policy check-up
  • Annual Health Check-up
  • 540+ Day Care Treatments
  • EMI premium options
  • Discounts Available

Care Senior Citizen (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Senior Citizen (Other Benefits)

  • Organ Donor Cover
  • Second Opinion Available
  • Affordable Premiums
  • Covid-19 Treatment
  • Ambulance Cover

Care Senior Citizen (Eligibility Criteria)

  • Entry Age - 61 Years
  • Max Entry Age - No age limit
  • SI - 3 L to 10 L
  • Waiting Period - 30 Days

Get medical coverage for pre-existing diseases like BP, diabetes without any waiting period by bearing a co-pay of 20-30%.

Unique Benefits

  • No pre-policy checkup needed
  • Dialysis cover available
  • Annual Health Checkup

Care Freedom (Pros)

  • Cashless Healthcare
  • No pre-policy check-ups
  • SI Recharge
  • Lifelong Renewability
  • 15-day free-look period

Care Freedom (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Freedom (Other Benefits)

  • 2 Plan variants
  • Consumable Allowance
  • Annual Health Check-up
  • Long Term Discounts
  • Dialysis Cover

Care Freedom (Eligibility Criteria)

  • Entry Age - 91 Days
  • Max Entry Age - Lifelong
  • SI - 3 to 10 L
  • Waiting Period - 30 Days

A super top-up health insurance plan to provide extra medical cover on the basis of policy deductible principle.

Unique Benefits

  • Covers modern treatment
  • Flexible options of deductible
  • No pre-policy medical test

Care Enhance (Pros)

  • Annual Health Check-up
  • Family floater option
  • Pre & Post Hospitalization
  • Inpatient care
  • Day Care Treatments

Care Enhance (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Enhance (Other Benefits)

  • High Sum Insured
  • Organ Donor Expenses
  • Expert Opinion Cover
  • Cashless Treatment
  • Long Term Policy

Care Enhance (Eligibility Criteria)

  • Entry Age - 5 Years
  • Max Entry Age - No age limit
  • SI - 1 L to 55 L
  • Waiting Period - 30 Days

A maternity health insurance plan with child cover. This plan protects individuals and families during medical emergencies.

Unique Benefits

  • 100% increase in SI as NCB
  • Newborn Cover
  • 541 day care treatments covered

Care Joy (Pros)

  • 2 Plan Variants
  • Maternity Plan
  • New Born Baby Cover
  • Day Care Treatment
  • Modern Treatment Cover

Care Joy (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Joy (Other Benefits)

  • Long term discount
  • Congenital Disease Cover
  • 100% increase in SI
  • Ambulance Cover
  • Lifelong Renewability

Care Joy (Eligibility Criteria)

  • Entry Age - 1 Day
  • Max Entry Age - 65 Years
  • SI - 3 L/5 L
  • Waiting Period - 30 Days

Enjoy the advantage of 1 crore cover and multiple benefits at lower monthly premiums with this affordable individual & family floater plan.

Unique Benefits

  • No bonus claim up to 50%
  • Automatic SI recharge
  • Organ donor cover

Care Advantage (Pros)

  • Automatic Recharge
  • High SI
  • 50% No Claim Bonus
  • Ambulance Cover
  • Optional Cover Available

Care Advantage (Cons)

  • 20% Co-pay
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Advantage (Other Benefits)

  • 5 L Air Ambulance Cover
  • Reduction in PED Waiting period
  • Co-pay Waiver
  • Annual Health Check-up
  • Room rent modification

Care Advantage (Eligibility Criteria)

  • Entry Age - 91 Days
  • Max Entry Age - Lifelong
  • SI - 25 L to 6 Cr
  • Waiting Period - 30 Days

A standard comprehensive plan mandated by IRDAI that offers coverage for both Ayurvedic or Allopathic treatments.

Unique Benefits

  • AYUSH Treatment
  • Pre and Post hospitalization
  • 5% cumulative bonus

Care Arogya Sanjeevani (Pros)

  • Affordable Premium
  • Lifelong Renewability
  • Tax Benefits
  • Ambulance Expenses Cover
  • Cataract Treatment Cover

Care Arogya Sanjeevani (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Arogya Sanjeevani (Other Benefits)

  • Modern Treatments Available
  • 50% Cumulative Bonus
  • 30 Days Pre Hospitalization
  • 60 Days Post Hospitalization
  • COVID-19 Cover

Care Arogya Sanjeevani (Eligibility Criteria)

  • Entry Age - 5 Years
  • Max Entry Age - 65 Years
  • SI - 5 L
  • Waiting Period - 30 Days

Care Cancer Mediclaim

Offers lifelong coverage against cancer and the cost of its treatment with several other benefits.

Unique Benefits

  • Annual Health Checkup
  • Chemo and radiotherapy cover
  • Air Ambulance Cover

Care Cancer Mediclaim (Pros)

  • Chemo & Radio Therapy
  • Organ Donor Cover
  • Annual Health Check-up
  • Covers all major cancer
  • Lifelong Renewability

Care Cancer Mediclaim (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Cancer Mediclaim (Other Benefits)

  • International Second Opinion
  • Doctor On Call
  • Air Ambulance Cover
  • Quick Recovery Counseling
  • OPD Cover

Care Cancer Mediclaim (Eligibility Criteria)

  • Entry Age - 5 Years
  • Max Entry Age - 50 Years
  • SI - 10 L to 2 Cr
  • Waiting Period - 30 Days

Offers coverage against 32 critical illnesses that are pre-defined under the policy such as catastrophic burns, coma, etc.

Unique Benefits

  • Psychiatric Counselling
  • Dialysis Cover
  • Organ Donor Cover

Care Critical illness (Pros)

  • Dialyses Cover
  • Organ Donor Cover
  • Psychiatric Counseling
  • 32 Critical Illness Covered
  • Day Care Treatment

Care Critical illness (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Critical illness (Other Benefits)

  • Ambulance Cover
  • Annual Health Check-up
  • Global Cover
  • OPD Cover
  • Doctor On Call

Care Critical illness (Eligibility Criteria)

  • Entry Age - 61 Years
  • Max Entry Age - No age limit
  • SI - 3 L to 10 L
  • Waiting Period - 30 Days

Care for 45+

A comprehensive plan that takes care of your medical needs in your late 40s.

Unique Features

  • Organ Donor
  • Emergency Ambulance
  • Annual Health Checkup

Individuals with pre-existing cardiac diseases can get coverage against medical treatments by paying 20-30% of co-payment for every claim.

Unique Benefits

  • Cardiac Health Checkup
  • Second medical Opinion
  • Automatic SI Restoration

Care Heart (Pros)

  • Lifelong Cover
  • Domiciliary Hospitalization
  • Cardiac Check-up
  • Ambulance Expenses
  • No claim bonus

Care Heart (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Heart (Other Benefits)

  • OPD Care
  • Home Care
  • International 2nd Opinion
  • Automatic Recharge
  • High SI

Care Heart (Eligibility Criteria)

  • Entry Age - 18 Years
  • Max Entry Age - No Age limit
  • SI - 3 to 10 L
  • Waiting Period - 30 Days

A flexible health plan that covers advanced technology methods, unlimited e-consultations and personal accidents.

Unique Benefits

  • 200% increase in cumulative bonus
  • Rewards for being fit
  • Dental and Ophthalmic cover

Care Plus (Pros)

  • Unlimited Recharge Benefit
  • High Sum Insured
  • Cover up to 6 family members
  • Up to 200% No Claim Bonus
  • 10% renewal discount

Care Plus (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Plus (Other Benefits)

  • 5% Digital Discounts
  • Annual health check-up
  • Unlimited e-consultations
  • Health Services Available
  • Air Ambulance Cover

Care Plus (Eligibility Criteria)

  • Entry Age - 91 Days
  • Max Entry Age - Lifelong
  • SI - 3 L to 25 L
  • Waiting Period - 30 Days

A unique healthcare plan offering extensive coverage to individuals and families under a single plan with affordable premiums.

Unique Features

  • Unlimited E-consultations
  • Unlimited Automatic Restoration
  • Avail Up to 30% Discounts

Care Supreme Plan (Pros)

  • Day Care Treatments
  • No Sub-Limits
  • Emergency Ambulance
  • No-Claim Bonus
  • Organ Donor Cover

Care Supreme Plan (Cons)

  • Change of Gender Treatments
  • Obesity Treatment Unavailable
  • Hazardous Activity Not Covered
  • HIV/AIDS not covered
  • Cosmetic Surgery unavailable

Care Supreme Plan (Other Benefits)

  • Unlimited Recharge
  • 30% Renewal Discount
  • Unlimited E - Consultation
  • Wellness Benefits
  • Nutrition and Fitness Coaching

Care Supreme Plan (Eligibility Criteria)

  • Entry Age - 90 Days
  • Max Entry Age - No age limit
  • SI - 5 L to 15 L
  • Waiting Period - 30 Days

Health Insurance Companies

Read Reviews & Ratings

Customer Review Image

Ritesh Dholakia

Cuttack

February 16, 2024

My wife and I had met with an accident a few days back. Thank God, we had health coverage of Care Health which we had bought a few months back on PolicyX’s executives’ suggestions. ...

Customer Review Image

Sanyam Srivastava

Patna

February 16, 2024

I was suffering from kidney disease, due to which I needed a transplant. My Care Critical Illness plan covered all the costs. And PolicyX helped me to settle all the claims.

Customer Review Image

Ambrish Purohit

Kochi

February 16, 2024

Thank you PolicyX team for helping me get reimbursement for the Care Health Insurance Policy for my OPD treatment

Customer Review Image

Urvashi Singhi

Mumbai

February 16, 2024

I’m a single mother of a child and she is suffering from epilepsy disease. PolicyX’s team suggested buying a Care Plus health plan under which my child is getting treated without sp...

Customer Review Image

Sahil Rattan

Delhi

February 14, 2024

I have health insurance coverage provided to me by my employer. However, I was on the lookout for top-up health insurance which was made easy by PolicyX when they suggested me Care Super Top-Up...

Customer Review Image

Jyoti Ray

Bengaluru

February 14, 2024

With the help of PolicyX, I got my super top-up health insurance policy from Care Health Insurance. They made it smooth for me to get additional coverage on my basic plan.

Customer Review Image

Victor Rodricks

Pune

December 2, 2023

The Advisor Ms. Prajapati was excellent in handling all my queries n I am fully satisfied n would rate her performance to 10

Customer Review Image

Megha

Delhi

October 4, 2023

Very good insurance plans, required one for my whole family with a large sum insured and care provided me with the best options along with additional benefits.

View All Care Health Insurance Reviews

Daina Mathew

Written By: Daina Mathew

Daina is a content writеr with a profound grasp of Insurancе, Stocks, and Businеss domains. Hеr extensive 3-year еxpеriеncе in thе insurancе industry еquips hеr with a nuancеd undеrstanding of its intricaciеs. Hеr skills еxtеnd to crafting blogs, articlеs, social mеdia copiеs, vidеo scripts, and wеbsitе content. Her ability to simplify complex insurancе concepts into reader-friendly content makes her an еxpеrt in the domain.