Max Bupa Criti Care Plan
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Max Bupa CritiCare - Critical Illness Plan

The critical illness can be contagious to life as well as to the financial security of the family. To protect your finances in such times, Max Bupa has come up with a Critical Illness plan: CritiCare. The plan provides coverage against critical illness/diseases.

The CritiCare Plan provides two coverage options-

  1. Individual plan
  2. Family Floater option (maximum 2 adults)


Entry Age Adults - 18 -65 years
Sum Insured (in Rs.) Rs. 3 lakhs to Rs. 2 Crore
Provides Coverage for 20 critical illnesses
Payable Sum insured in family option Self: 100 % of sum insured
Spouse: 100% of Sum insured

**Last Updated on August, 2021

Benefit Options

  1. Option 1

    If an individual Criticare plan has been chosen, then the facility of lump sum payment is available to the insured on the sum insured. This means at the time of critical illness claims the insured will get the whole sum insured amount.

  2. Option 2

    A lump-sum payment would be made on a claim based on the detection of critical illness during the policy tenure. In addition, 10% of the sum insured will be paid to the beneficiary for a continuous 5 years from the date of a lump-sum payment. While the coverage will terminate for that member and the policy continues for the other insured.

    In the case of a family floater, the benefit chosen is applicable to both the adults. In case, insured 1 is detected with critical illness, then the company will pay the lump sum amount. The rule of the policy is that in one particular year only one member can avail of the benefit option. The other insured person will get the benefit amount in the next year or when the issue of critical illness is detected but not in the same year.

Features of Criticare Plan

Sum Insured (in Rs.) 3L/ 5L/ 7.5L/ 10L/ 15L/ 20L/ 30L/ 35L/ 40L/ 45L/ 50L/ 60L/ 75L/ 100L/ 125L/ 150L/ 175L/ 200L/ 225L/ 250L/ 275L/ 300L
Tenure of the policy One, two, or three years
The number of members can be included Maximum 2 adults
Minimum and maximum age of entry 18 to 65 years
Renewability Lifelong
Critical Illness 20 Critical Illness covered
Free look period 15 days to review the policy/30 days in case of a 3-year policy
Tax Benefit Save tax by paying the premiums under Section 80D of the Income-tax Act
Claim Settlement Direct settlement of a claim by Max Bupa without the involvement of the third party
Pre-existing Disease Covered after 48 months
Pre-policy check-up Required for 46 years & above/ for sum insured more than 10 lakhs
Plan option You can go for any of the following six options,
Criticare + AccidentCare + HospiCash
CritiCare + AccidentCare
CritiCare + HospiCash
AccidentCare + HospiCash
CritiCare Only
AccidentCare Only
Waiting periods For Pre-existing diseases - 48 months
Under HospiCash Benefit - 24 months for specific conditions

**Last Updated on August, 2021

Illnesses Covered

The Criticare plan provides financial assistance for 20 ailments listed below-

  • Cancer of Specified Severity
  • Open Chest CABG
  • Myocardial Infarction
  • Open Heart Replacement Or Repair Of Heart Valves
  • Stroke Resulting In Permanent Symptoms
  • Permanent Paralysis of limbs
  • Coma of specified Severity
  • Kidney failure requiring regular dialysis
  • Major Organ/Bone Marrow Transplant
  • Motor Neurone Disease with Permanent Symptoms
  • Multiple sclerosis
  • End-stage Liver Disease
  • End-stage Lung Disease
  • Loss of speech
  • Deafness
  • Third-degree Burns
  • Aplastic Anaemia
  • Bacterial Meningitis
  • Viral Hepatitis
  • Muscular Dystrophy

Discounts offered

  • Long Term Discount: On purchasing a plan of 2 or 3 years, the insured will receive a 12.5% and 15% discount on the premium paid for the year.
  • Online Purchase Discount: If the online medium is selected for the purchase of the policy, then a discount of 10% off will be credited to the insured's total amount of premium.

Sample Premium Rates

This graph illustrates the premium payable by an individual at different sum insured options ranging from Rs 5 lakh to Rs. 25 lakhs. Let's understand the 1 year monthly premium price payable by the insured for two members against the indicated sums insured from the graph:

Premium Payable by an individual at a different sum insured under Criticare Plan

Premium Payable by an individual at a different sum insured under Criticare Plan

We have seen above that how the premium varies on the basis of the sum insured. With the increase in age, the premium amount increases due to lifestyle changes, smoking habits, pre-existed illnesses, and other factors. For your better understanding, we have prepared a graph. The graph represents how the monthly premiums payable for a sum insured of Rs. 20 Lakhs against a 1 year policy change with age.

Premium Payable by an individual at different ages under Criticare Plan

Premium Payable at different ages under Criticare Plan

Let's understand this with the help of an example,

Ashutosh took a CritiCare plan of Rs 50 lakhs for him and her spouse. Ashutosh is 35 and his wife is 33. The annual income of primary insured i.e Ashutosh is Rs.10 lakhs.

The policy was taken for two years and the premium decided was Rs. 38,626*. The couple opted for Benefit Option 2 (please refer above to the Benefit Options).

Ashutosh was detected with a critical illness after 10 years from the inception of the policy. He claimed for the hospitalization expenses incurred on the treatment of the disease which was accepted by the company. He received a lump-sum payment of the sum insured and his share of benefit will terminate. Now, his wife is the only beneficiary of the policy and will receive 10% of 50 lakhs every year for 5 continuous years counting from the date of a lump-sum payment.

*The premium paid was after the online discount (10%) and 2 years policy discount (12.5%).

Please Note: The sum insured taken must not cross 12 times of the income, if you are salaried class and 15 times, if self-employed.


  • Self-inflicted injuries or suicides
  • Involvement in Adventure sports like climbing, parasailing, skydiving, etc
  • HIV/AIDS transmitted due to sexual interaction
  • Injuries due to involvement in the naval, military, air force, war, radioactivities, or nuclear bombing, an act of terrorism, etc
  • Injuries sustained due to criminal acts, or breach of law.
  • Illness arising due to consumption of alcohol, drugs, narcotics, sedatives, or poison.

How To Buy Max Bupa Health Insurance Plans?

You can either buy from the company or from Below are the steps to buy Max Bupa health plans.

Max Bupa Company's Website

  • Visit the official website of the company. On the top, click on the 'Buy' option.
  • Enter all the required details and click on 'Find My Plan'.
  • Among all the available plans, select the best-suited plan to meet your needs.
  • Pay the premium online.
  • Once done, a soft copy of the policy will be sent to your registered email address.

  • On the top right corner of this page, search for the 'Calculate Max Bupa Health Insurance Premium' form.
  • Fill in the necessary details to get the list of quotes.
  • Choose the desired Max Bupa health plan and pay the premium.
  • After the payment, the policy will be shared on your registered email address.

Claim Process of Max Bupa Criticare

Cashless Claims

  • Get admitted to any one of the network hospitals associated with Max Bupa. You can check the list of network hospitals on the company's website.
  • Use your Max Bupa Health Card and show them your identification proof.
  • After validating your identity, the network hospital will submit the pre-authorization request form to the company.
  • The company will review your request and provide the confirmation to the network hospital by fax or email and share the same with you via text or email.
  • The company will settle the claim with the hospital after the completion of all formalities.

For Reimbursement claims

  • If admitted to a non-network hospital, notify Max Bupa within 48 hours of hospitalization. In emergency cases, inform them within 24 hours of hospitalization.
  • You need to pay the treatment expenses to the hospital. During discharge, collect all the necessary documents, invoices, medical reports, and discharge certificates from the hospital.
  • Send the completed claim form (available on Max Bupa's website) along with the required documents to Max Bupa.
  • Max Bupa Health Insurance will review the documents and settle the claim (if approved) by reimbursing you for the amount.

Documents Required for the Claim process

  • Valid ID proof.
  • The claim application form that is duly signed along with KYC documents
  • Summary of final hospital discharge documents
  • Consultation notes and/or reports of investigation outside the hospital.
  • All medical records since the start of the complaint.
  • Copy of Medico Legal Certificate. The certificate is duly attested by the concerned hospital.
  • FIR i.e., First Information Report.
  • Original reports of diagnostic tests, radiology reports, and payment receipts.
  • Original hospital bills and discharge certificate signed by the medical practitioner.
  • Others requested by the company

How Can I Renew My Max Bupa Health Insurance?

Let's discuss the Max Bupa health insurance renewal process. Follow the below steps to renew your policy easily:

  • Visit the company's website and click on the 'Renew' option.
  • Enter your 14 digit policy number and click 'Submit'.
  • You will get the renewal premium amount.
  • Click on the 'Pay now' option to make the payment.
  • On successful payment, you will receive a policy transaction number. A new policy kit will be emailed to you within 48 hours.

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Find Out What Customers Are Saying

(Showing latest 5 reviews only)

- 4.1/5 (44 Total Rating)

August 12, 2021

Khushwant Kumar


thanks policyx itna help karne ke lie. Good luck. Sahi plan mil gaya mere conditions ke hisaab se. Very happy.

August 11, 2021

Sudesh Chauhan


Pleased that a significant chunk of my hospital bills were covered with my max health plan. Special thanks to policyx who guided me during the buying process and got me a good plan.

August 11, 2021

Devesh Das


Thanx from the heart to team at policyx. I came in with no knowledge wanting to get my health insured. I bough a plan from Max and policyx guided me. So much thannks

August 11, 2021

Kritisha Verma


Appreciate all the help received at POlicyx! Saved me a lot of effort with their attention to detail. Got a nice deal from Max Bupa.

May 10, 2021

Patel Manoj bhai


It was my first time buying a health insurance plan for my family. Being recommended by a friend, I came to max bufa The website provided guidance throughout to help me find the right type of coverage

Last updated on August, 2021

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