Niva Bupa Health Insurance Customer Care

Niva Bupa Health Insurance customer care is available 24X7 for its customers. They are honestly bound to resolve all the queries that you may have regarding your policy buying, policy renewal, claim status, intimation and settlement, terms and conditions of the policy, and coverage benefits of a particular health insurance policy or inclusions and exclusions attached to it. The company's customer assistance is always up for all your inquiries.

Customers and policyholders can reach out to Niva Bupa Health Insurance customer support via several modes like call, email, chatbot, letter, or by visiting the nearest office branch.

Find all the contact details of Niva Bupa (formerly Max Bupa) Health Insurance company, and get all your queries answered in one go, from the comfort of your couch.

What is your reason for contacting Niva Bupa Health Insurance?

Some of the following common reasons for contacting Niva Bupa Health Insurance customer care:

Policy Buying Process
Documentation
Claim Settlement
General Queries
Grievance Redressal

Niva Bupa is always available to serve its customers, even in the most confusing situations.

Reach out to the customer support of Niva Bupa Health Insurance

Here is how you can reach out to Niva Bupa Health Insurance for a query related to your policy, claim status, claim settlement, grievances, etc.

Address:- Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) Logix Infotech Park, D-5, 2nd Floor, Sector-59, Noida, Pin - 201301 Near Noida Sector 59 Metro Station

Modes of Contact	Contact Details
Website	www.nivabupa.com
Toll-free number (24X7)	1860 500 8888
Toll-free (For new policy)	1800 309 3333
Contact for senior citizens	seniorcitizensupport@nivabupa.com
WhatsApp	9811956696
Chatbot 'Cia'	The 'Chat with us' section (Cia) is always there to help you out
Email (customer support)	customercare@maxbupa.com

Niva Bupa Health Insurance Grievance Redressal

Find below the process and details of the Grievance Redressal Officers of Niva Bupa Health Insurance:

Grievance Redressal Officer:

Name: Vikar Alam

Email: GRO@nivabupa.com

STEP 1: Reach out to the customer care of Niva Bupa Health Insurance at 1860 500 8888 or customercare@maxbupa.com or seniorcitizensupport@nivabupa.com (for senior citizens).

STEP 2: You can locate the Branch Offices of Niva Bupa Health Insurance. Or, send your query in writing to the grievance redressal cell at GrievanceRedressal@nivabupa.com.

STEP 3: If you're unable to contact Niva Bupa customer support, you can also visit the official centres of the company. You can also contact the regional Grievance Redressal Offices (GROs) of Niva Bupa to resolve your queries. Here is the list of GROs where you can find your nearest regional office of Niva Bupa Grievance Redressal.

STEP 4: If you are still unable to find sufficient help against their complaint, you can reach out to the Insurance Ombudsman offices of the IRDAI in your region.

Insurance Ombudsman

Still unable to reach Niva Bupa Health Insurance customer support? Here's a table that shows the addresses of Insurance Ombudsman offices where you can file your complaint directly to the IRDAI Grievance Call Centre (IGCC).

Toll-free number: 1800 4254 732

Email: complaints@irda.gov.in

Are you seeking any further assistance with your policy claims? You can visit the nearest regional centre of the Ombudsman, the list is given below:

Addresses of the Insurance Ombudsman offices

Office Details	Jurisdiction of union territory or district
AHMEDABAD Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in	Gujarat, Dadra & Nagar Haveli, Daman and Diu
BENGALURU Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in	Karnataka
Bhopal Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in	Madhya Pradesh Chhattisgarh
Bhubaneswar Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009. Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in	Odisha
Chandigarh Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in	Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh
Chennai Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018. Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in	Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry)
Delhi Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in	Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh
Guwahati Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in	Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Hyderabad Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in	Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry.
Jaipur Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in	Rajasthan
Ernakulam Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in	Lakshadweep, Mahe-a part of Union Territory of Puducherry
Kolkata Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072. Tel.: 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in	West Bengal, Sikkim, Andaman & Nicobar Islands
Lucknow Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in	Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar)
Mumbai Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in	Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane
Noida Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in	State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
Patna Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Tel.: 0612-2680952 Email: bimalokpal.patna@cioins.co.in	Bihar, Jharkhand
Pune Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030. Tel.: 020-41312555 Email: bimalokpal.pune@cioins.co.in	Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Are you finding it difficult to contact Niva Bupa health insurance customer care? Don't worry, we're here to help you. Reach out to the experts of PolicyX.com at 1800 4200 269 or write us an email at helpdesk@policyx.com.

Niva Bupa Health Insurance Network Hospital List

Niva Bupa Health Insurance Network Hospitals are present in 32 states nationwide. With a wide network of hospitals, Niva Bupa Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

Delhi

Mumbai

Bengaluru

Chennai

Kolkata

Hyderabad

Pune

Ahmedabad

Jaipur

Lucknow

Know More About Niva Bupa Network Hospital

Explore Niva Bupa Health Insurance

Explore more plans from Niva Bupa

Niva Bupa Health Insurance company offers several tailored health plans that are designed to serve you in the best way possible. Take a look:

Comprehensive

Niva Bupa Aspire Plan

This plan is designed for youngsters and allows the policyholder to go overseas for treatments.

Unique Features

Exclusive maternity benefits
Adoption is included
Borderless facilities

Niva Bupa Aspire Plan (Pros)

Overseas treatment coverage
Booster benefit
Covers organ donor transplant
Second medical opinion
Teleconsultation

Niva Bupa Aspire Plan (Cons)

No suicide cover
No war injury cover
Baby food & utility charges excluded
Laundry charges excluded
No certificate charges

Niva Bupa Aspire Plan (Other Benefits)

4 unique variants of the plan
Cash-bag benefit
WellConsult OPD Wallet
Cashless claim settlement
AYUSH Treatment

Niva Bupa Aspire Plan (Eligibility Criteria)

Entry age - 18 years
Max entry age - No AgeLimit
SI - INR 3L to 1 Cr
Waiting Period - 30 days

Comprehensive

Nivabupa Health Reassure Plan

A complete health insurance policy that covers you and your family with a wide range of SI (3 Lakh to 1 Crore) and continues to give you more benefits.

Unique Features

Covers a maximum of 6 members
Unlimited SI restoration
Coverage for modern treatments

Health Reassure Plan (Pros)

Booster benefit
Organ donor transplant
ReAssure
Live Healthy Benefit
Second Medical Opinion

Health Reassure Plan (Cons)

No OPD Cover
No Maternity Cover
No Sleep Disorder Covered
No Suicide Cover
No War Injury Cover

Health Reassure Plan (Other Benefits)

Air Ambulance
Hospital Cash
Personal Accident Cover
Domiciliary hospitalization
Day care treatment

Health Reassure Plan (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - No Age Limit
SI - 3 L to 1 Cr
Waiting Period - 30 Days

Comprehensive

Niva Bupa Health Companion V2022

An individual and family plan that covers all day care treatments, modern treatments, comes with a safeguard add-on and provides annual health check-ups.

Unique Features

No room rent capping
20% no-claim bonus on SI
100% SI restoration

Health Companion V2022 (Pros)

5% Doctor Discount
10% Family discount
Tenure Discounts of upto 15 %
Annual Aggregate Deductible
Home Care Treatments

Health Companion V2022 (Cons)

No OPD Cover
No Maternity Cover
Cosmetic Surgery Uncovered
Specific Diseases after 2 yrs
No Alcoholism Cover

Health Companion V2022 (Other Benefits)

Air Ambulance
Modern Treatments
Vaccination on Animal Bite
Organ Donor Benefit
Domiciliary treatments

Health Companion V2022 (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - No Age Limit
SI - 3 L to 1 Cr
Waiting Period - 30 Days

Comprehensive

NivaBupa Health Premia

A policy for you and your family which covers modern treatments, laser surgery, e-consultations, annual health check-ups, and coverage of 3 Crores.

Unique Features

Maternity Cover
International coverage
In-Built travel insurance

NivaBupa Health Premia (Pros)

Refill benefit for any illness
10% Loyalty Additions in SI
Tenure Discounts of upto 15 %
Worldwide Maternity Benefit
In-patient care

NivaBupa Health Premia (Cons)

No OPD Cover
No HIV/AIDS Covered
20% co-payment
Pre-existing Diseases after 2 yrs
Treatment for Alcoholism

NivaBupa Health Premia (Other Benefits)

Zonal Coverage available
Pharmacy and diagnostic services
Opt for additional features
Living Organ Donor Benefit
Premium waiver and portability

NivaBupa Health Premia (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 3 L to 1 Cr
Waiting Period - 30 Days

Affordable

NivaBupa Health Pulse

A budget-friendly health insurance plan that offers coverage to individuals and families with tailor-made benefits and great value for money.

Unique Features

No room rent capping
Up to 100% of SI restoration
20% No Claim Bonus

NivaBupa Health Pulse (Pros)

Optional benefits available
150% Refill Benefit
Annual Health Checkup
Emergency Ambulance
Living Organ Donor Benefit

NivaBupa Health Pulse (Cons)

Conflict and Disaster cases
20% co-payment
No Maternity Benefit
Cosmetic surgeries
Treatment for Alcoholism

NivaBupa Health Pulse (Other Benefits)

Operation Theatre Coverage
Modern Treatments
Personal Accident Cover
e-Consultation
Daily Hospital Cash

NivaBupa Health Pulse (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 3 L to 25 L
Waiting Period - 30 Days

Digital

NivaBupa GoActive

A modern-day digital insurance plan offering you cashless OPD and diagnostic services along with basic coverage and healthcare benefits.

Unique Features

Early age enrolment discounts
Annually 10 OPD consultations
No room rent capping

NivaBupa Go Active (Pros)

Pharmacy and Diagnostic Services
Domiciliary hospitalization
Personal Accident Benefit
Refill Benefit
Daily health coaching

NivaBupa Go Active (Cons)

Maternity Benefit Not available
Adventure Sports not covered
HIV/AIDS not covered
Cosmetic Surgery Not Covered
War Injuries not covered

NivaBupa Go Active (Other Benefits)

Behavioural Assistance Program
Alternate Treatment
I-Protect option to increase SI
2 % ICU Cover (per Day)
No Room Rent Sub Limit

NivaBupa Go Active (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 4 L to 25 L
Waiting Period - 30 Days

Comprehensive

NivaBupa Heart Beat

A complete health plan, providing a wide range of medical benefits along with global emergency coverage.

Unique Features

Maternity & New born coverage
No room rent capping
10% increase in SI annually

NivaBupa Heart Beat (Pros)

Additional Coverage
10% Loyalty Benefit
Annual Health Check ups
Refill benefits
Coverage out of hospitals

NivaBupa Heart Beat (Cons)

Obesity Treatment not covered
Hazardous Activities not covered
HIV/AIDS not covered
Cosmetic Surgery unavailable
Injuries due to breach of law

NivaBupa Heart Beat (Other Benefits)

OPD Consultations
Alternative Treatments
New Born Baby Cover
Pharmacy and diagnostic services
No WP up to 45 years

NivaBupa Heart Beat (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 5 L to 1 Cr
Waiting Period - 30 Days

Affordable

NivaBupa Super Saver

An individual and family health plan, providing a cover of up to 1 crore at affordable premiums combined with advanced features and benefits.

Unique Features

Up to 200% of SI as NCB
Up to 150% of SI restoration
Unlimited e-consultation

NivaBupa Super Saver (Pros)

Day 1 Health check-up
No pre-issuance medical tests
Ambulance cover up to Rs 2000
ReAssure Benefit
No sub-limits

NivaBupa Super Saver (Cons)

No Maternity Benefit
Adventure Sports not covered
STDs not covered
Cosmetic Surgery Not Covered
Self Inflicted Injuriesnot covered

NivaBupa Super Saver (Other Benefits)

Air Ambulance Cover
Health Checkup
Organ Donor Benefit
Ayush Benefit
Room selection Option

NivaBupa Super Saver (Eligibility Criteria)

Entry Age - 61 Years
Max Entry Age - 75 Years
SI - 5 L to 25 L
Waiting Period - 30 Days

Top-up plan

NivaBupa Health Recharge

A super top-up plan providing extra coverage to you and your family on the basis of deductible with SI options of up to 95 lakhs.

Unique Features

No room rent capping
Unlimited E-consultation available
Pharmacy and diagnostic services

NivaBupa Health Recharge (Pros)

Loyalty Additions up to 50%
Pharmacy and Diagnostic Services
Personal Accident Cover
Easy Plan Convertibility
Day Care Treatments Coverage

NivaBupa Health Recharge (Cons)

Maternity Treatment not covered
Pre-existing Diseases not covered
Alcoholism not covered
Dietary Supplements not covered
No COVID-19 cover

NivaBupa Health Recharge (Other Benefits)

Intensive Care Unit charges
Domiciliary treatment
HIV / AIDS Treatment Covered
Artificial Life Maintenance Benefit
Room Rent (per day) Up to 1%

NivaBupa Health Recharge (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 2 Lakh - 95 Lakh
Waiting Period - 30 Days

Critical Illness

NivaBupa CritiCare

Buy a cover of up to 2 crores to secure you and your loved ones against 20 major critical illnesses with the Niva Bupa CritiCare plan.

Unique Features

Daily hospital cash
Accident care available
Lifelong renewability

NivaBupa CritiCare (Pros)

20 critical illnesses Covered
Long-term tenure savings
Different pay-out options
Tax benefits
Direct claim settlement

NivaBupa CritiCare (Cons)

Accident Death
No Total Disability Cover
AIDS Not Covered
Child Education Benefit
Funeral Expenses

NivaBupa CritiCare (Other Benefits)

Flexibility Plan Options
Surgeon's Fee Covered
Renewal for life
Diagnostic Procedures/Therapies
Prosthetic Implants Covered

NivaBupa CritiCare (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 3 L to 3 Cr
Waiting Period - 30 Days

Personal Accident

NivaBupa AccidentCare

Offers personal accident cover of up to 2 crores on an individual and family floater basis. Pays 100% of SI to your family in case of accidental death.

Unique Features

Global coverage available
Child education benefit
Permanent Disability Cover

AccidentCare (Pros)

Funeral Expenses
Accidental OPD
Adventure Sports Cover
Elderly Care Cover
Burns Cover

AccidentCare (Cons)

No Alcohol Ailment Cover
No Cosmetic Surgery
No Obesity Surgery
No Suicide Cover
No War Injury Cover

AccidentCare (Other Benefits)

Air Ambulance
Broken Bone/Fracture
Head & Spinal Injury
Marriage Expenses for Children
Comatose Cover

AccidentCare (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - No Age Limit
SI - 3 L to 5l
Waiting Period - 30 Days

Comprehensive and Top-Up plan

NivaBupa Money Saver

A unique health insurance plan that combines the benefits of basic SI and top-up cover to offer enhanced protection to individuals and families.

Unique Features

100% SI restoration
Unlimited e-consultation
No room rent capping

NivaBupa Money Saver (Pros)

All Day Care Procedures covered
Accumulated Bonus
100% Refill Benefit
20% cumulative bonus
Organ Transplantation Covered

NivaBupa Money Saver (Cons)

No Maternity Benefit
Adventure Sports not covered
STDs not covered
Cosmetic Surgery Not Covered
Self Inflicted Injuriesnot covered

NivaBupa Money Saver (Other Benefits)

Road Ambulance Cover
Alternate Treatment
Pharmacy and Diagnostic Services
Hassle-Free Claims
Pre & Post Hospitalisation

NivaBupa Money Saver (Eligibility Criteria)

Entry Age - 3 Months
Max Entry Age - 65 Years
SI - 10.5 L to 1 Cr
Waiting Period - 30 Days

Senior Citizen

NivaBupa Senior First

A plan providing comprehensive protection to senior citizens with multiple coverage options counting from 5 - 25 Lakhs.

Unique Features

Coverage for modern treatments
Multiple co-payment options
Unlimited SI restoration

NivaBupa Senior First (Pros)

3 Variant Available
No pre-issuance medical tests
Day 1 Health Check-up
Safeguard (Add-on)
Day Care Treatment

NivaBupa Senior First (Cons)

No Critical Illness Cover
50% Co-payment
No Specific Diseases Covered
No Pre-existing Disease Cover
Self Inflicted Injuriesnot covered

NivaBupa Senior First (Other Benefits)

ReAssure Benefit
Domiciliary Hospitalization
Organ Donor Benefit
Ayush Benefit
Annual Aggregate Deductible

NivaBupa Senior First (Eligibility Criteria)

Entry Age - 61 Years
Max Entry Age - 75 Years
SI - 5 L to 25 L
Waiting Period - 30 Days

Comprehensive Plan

Niva Bupa Health ReAssure 2.0 Plan

Niva Bupa Reassure 2.0 provides insurance holders with a high sum insured through their platinum, titanium, and bronze variants along with a multitude of other features.

Unique Features

Booster+ Benefit
Lock premiums at entry age
Health check-ups from day 1

Health ReAssure 2.0 Plan (Pros)

Personal accidents covered
Acute Care
Emergency Ambulance
Three Plan variants
Home Care Treatments

Health ReAssure 2.0 Plan (Cons)

No OPD Cover
No Maternity Cover
No Sleep Disorder Covered
Pre-Existing Diseases after 3 yrs.
Alcoholism not covered

Health ReAssure 2.0 Plan (Other Benefits)

Air Ambulance
Modern Treatments
Second Opinion
Booster Benefit
Shared Accommodation Benefit

Health ReAssure 2.0 Plan (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - No Age Limit
SI - 5 L to 1 Cr
Waiting Period - 30 Days

Suraksha Plan

Niva Bupa Saral Suraksha Bima

A personal accident insurance policy that offers a lump sum compensation in case of permanent disability or death resulting from an accident.

Unique Features

Large Sum Insured
High sum insured
Up to 50 % Cumulative Bonus

Saral Suraksha Bima (Pros)

Accidental Death Covered
Pay Rs 296 monthly as premium
Education Grant to children
Temporary Total Disablement
Hospitalisation due to an accident

Saral Suraksha Bima (Cons)

No Maternity Benefit
No Disablement Claims
War Injuries not covered
Accident through intoxication
COVID-19 death not covered

Saral Suraksha Bima (Other Benefits)

30-minute cashless claims
Paperless Reimbursement
Road Ambulance Covered
Emergency Treatment Covered
Hassle Free Renewal Process

Saral Suraksha Bima (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 2.5 L to 1 Cr
Waiting Period - 30 Days

Corona Plan

Niva Bupa Corona Kavach

The plan covers you and your family against COVID-19, covers the Comorbidities arising out of COVID, and imposes no room rent capping.

Unique Features

Ventilator Expenses Included
PPE Kit expense Included
Covers ICU Charges

Niva Bupa Corona Kavach (Pros)

Home Care Treatment Expenses
Hospitalisation Coverage
Pre and Post Hospitalisation
Hassle-free Claims
AYUSH Treatments Coverage

Niva Bupa Corona Kavach (Cons)

OPD and Day Care Treatment
Evaluation and Investigations
Rehabilitation
Dietary supplements
COVID Claim

Niva Bupa Corona Kavach (Other Benefits)

Coverage for Parents & PILs
Coverage for Dependent Children
Road Ambulance Covered
Hospital Daily Cash
Spouse Cover Available

Niva Bupa Corona Kavach (Eligibility Criteria)

Entry Age - 18 Years
Max Entry Age - 65 Years
SI - 50 Thousand to 5 Lakh
Waiting Period - 30 Days

Niva Bupa Health Insurance Customer Care: FAQs

1. Can I call Niva Bupa customer care anytime?

Yes, Niva Bupa provides 24/7 customer support to their customers and policyholders.

2. How do I talk to the customer support of Niva Bupa Health Insurance?

You can call Niva Bupa Insurance customer care at 1860 500 8888 for any general queries.

3. How can I find the official branches of Niva Bupa Health Insurance?

Locate the regional offices of Niva Bupa Health Insurance by visiting their official website or by clicking here.

4. Is Max Bupa and Niva Bupa the same company?

Yes, Niva Bupa Health Insurance was formerly known as Max Bupa Health Insurance.

5. Can I call Niva Bupa Health Insurance customer care for hospitalisation claims?

Yes, you can call the customer support of Max Bupa Health Insurance (Now, Niva Bupa Health Insurance) to inform them about your hospitalisation and other claims.

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What Our Customers Have to Say

Raghoba Phadke

Guwahati

April 8, 2024

PolicyX made me buy the Niva Bupa Reassure 2.0 health policy. And the customer care executives are so soft-spoken and compassionate about their customer needs.

Akshat R Verma

Allahabad

April 8, 2024

PolicyX suggested buying Niva Bupa Senior First health insurance for my old age parents. I& 039;m happy to gift them good health, thank you PolicyX.

Akash Banerjee

Pune

April 8, 2024

The team of PolicyX is always open to clear any doubts. I highly recommend buying Niva Bupa health policy from them.

Sarthak Parmal

Delhi

April 8, 2024

I bought Niva Bupa health insurance for my parents, thanks to PolicyX that now I can be prepared for their health needs.

Trishna Rohilla

Bengaluru

April 8, 2024

I got hospitalized due to an accident and my base policy was not sufficient for treatment. So, PolicyX made me buy the Niva Bupa Health Recharge add-on plan. Now, I’ll be prepared for any...

Sunaina Khanna

Ahmedabad

April 8, 2024

All my queries related to claim settlement ratio for Niva Bupa and claim process were resolved by PolicyX insurance agents

Prakash Kaur

Hyderabad

April 8, 2024

PolicyX helped me with all my queries regarding the Aditya Birla Active Essential Plan and helped me with the buying process. I am so grateful.

Radhika Aneja

Coimbatore

April 8, 2024

With the help of PolicyX, I got my health insurance policy from Aditya Birla Health Insurance. They answered all my queries without any hesitation and helped with every process.

View All Niva Bupa Health Insurance Reviews

Written By: Simran Nirala

Simran has an experience of 3 years in insurance content writing. She transitioned from hospitality to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner she keeps her audience hooked and solves their doubts smoothly.

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