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Niva Bupa Reassure 3.0
The Niva Bupa ReAssure 3.0 health plan has made it easier than ever to guarantee lifetime protection for you and your family, with a covera…
- Unlimited coverage
- High flexibility
- Global healthcare option
Niva Bupa Health Insurance Customer Care
Niva Bupa Health Insurance customer care is available 24/7 for its customers. They are committed to resolving all queries you may have regarding policy buying, policy renewal, claim status, intimation and settlement, policy terms and conditions, coverage benefits of a particular health insurance policy, or its inclusions and exclusions. The company's customer assistance is always ready to assist with all your inquiries.
Customers and policyholders can reach out to Niva Bupa Health Insurance customer support via several modes like call, email, chatbot, letter, or by visiting the nearest office branch.
Find all contact details for Niva Bupa (formerly Max Bupa) Health Insurance and get your queries answered from the comfort of your home.
Reasons for Contacting Niva Bupa Health Insurance
Some common reasons for contacting Niva Bupa Health Insurance customer care include:
- Policy Buying Process
- Documentation
- Claim Settlement
- General Queries
- Grievance Redressal
Niva Bupa is always available to assist its customers, even in complex situations.
Customer Support for Niva Bupa Health Insurance
Here's how you can reach Niva Bupa Health Insurance for queries related to your policy, claim status, claim settlement, grievances, and more.
Address: Niva Bupa Health Insurance Company Limited (formerly Max Bupa Health Insurance Company Limited), Logix Infotech Park, D-5, 2nd Floor, Sector-59, Noida, Pin - 201301, Near Noida Sector 59 Metro Station
| Modes of Contact | Contact Details |
|---|---|
| Website | www.nivabupa.com |
| Toll-free number (24X7) | 1860 500 8888 |
| Toll-free (For new policy) | 1800 309 3333 |
| Contact for senior citizens | [email protected] |
| 9811956696 | |
| Chatbot 'Cia' | Access the 'Chat with us' section (Cia) for assistance. |
| Email (customer support) | [email protected] |
Niva Bupa Health Insurance WhatsApp Customer Care
Niva Bupa Health Insurance also provides customer service through WhatsApp for fast and easy assistance. Customers can use this service for basic queries without needing to call customer care.
Specifically, you can use the WhatsApp service for:
- Policy details and coverage information
- Claim Status and Claim Intimation Updates
- Renewal Reminders & Premium-Related Queries
- Network hospital information
- General policy support
Niva Bupa Health Insurance WhatsApp Number: 9811956696
The WhatsApp service is ideal for timely updates and general inquiries. For complex issues such as disputes, claims, or grievances, speaking directly to customer care or visiting a branch may be more effective.
Niva Bupa Health Insurance Grievance Redressal
Find below the process and details of the Grievance Redressal Officers of Niva Bupa Health Insurance:
STEP 1: Reach out to Niva Bupa Health Insurance customer care at 1860 500 8888, [email protected], or [email protected] (for senior citizens).
STEP 2: Locate the nearest Niva Bupa Health Insurance Branch Office.
STEP 3: If you are unable to contact Niva Bupa customer support, visit the company's official centers or contact the regional Grievance Redressal Offices (GROs) to resolve your queries. A list of GROs is provided below to help you find your nearest regional office.
STEP 4: If your complaint remains unresolved, you can escalate the matter to the Insurance Ombudsman offices of the IRDAI in your region.
Insurance Ombudsman
Still unable to reach Niva Bupa Health Insurance customer support? You can file your complaint directly with the IRDAI Grievance Call Centre (IGCC) or refer to the table below for addresses of Insurance Ombudsman offices.
Toll-free number: 1800 4254 732
Email: [email protected]
For further assistance with your policy claims, you can visit the nearest regional Ombudsman center, listed below:
Addresses of the Insurance Ombudsman Offices
| Office Details | Jurisdiction of Union Territory or District |
|---|---|
| AHMEDABAD Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email: [email protected] |
Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel.: 080 - 26652048 / 26652049 Email: [email protected] |
Karnataka |
| Bhopal Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: [email protected] |
Madhya Pradesh Chhattisgarh |
| Bhubaneswar Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009. Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: [email protected] |
Odisha |
| Chandigarh Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: [email protected] |
Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh |
| Chennai Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018. Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: [email protected] |
Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry) |
| Delhi Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Tel.: 011 - 23232481/23213504 Email: [email protected] |
Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh |
| Guwahati Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: [email protected] |
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| Hyderabad Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 23312122 Fax: 040 - 23376599 Email: [email protected] |
Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry. |
| Jaipur Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: [email protected] |
Rajasthan |
| Ernakulam Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: [email protected] |
Lakshadweep, Mahe-a part of Union Territory of Puducherry |
| Kolkata Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072. Tel.: 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: [email protected] |
West Bengal, Sikkim, Andaman & Nicobar Islands |
| Lucknow Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: [email protected] |
Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar) |
| Mumbai Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: [email protected] |
Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane |
| Noida Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120-2514252 / 2514253 Email: [email protected] |
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| Patna Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Tel.: 0612-2680952 Email: [email protected] |
Bihar, Jharkhand |
| Pune Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030. Tel.: 020-41312555 Email: [email protected] |
Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region. |
Finding it difficult to contact Niva Bupa Health Insurance customer care? PolicyX.com experts are here to help. Reach out to us at 1800 4200 269 or email [email protected].
