Niva Bupa Customer Care
- Niva Bupa Customer Care
- How to Contact Niva Bupa?
- Branch Locator Niva Bupa Customer Care
Niva Bupa Health Insurance customer care is available 24/7 for its customers. They are honestly bound to resolve all the queries that you may have regarding your policy buying, policy renewal, claim status, intimation and settlement, terms and conditions of the policy, and coverage benefits of a particular health insurance policy or inclusions and exclusions attached to it. The company’s customer assistance is always up for all your inquiries.
Customers and policyholders can reach out to Niva Bupa Health Insurance customer support via several modes like call, email, chatbot, letter, or by visiting the nearest office branch.
Find all the contact details of Niva Bupa (formerly Max Bupa) Health Insurance company, and get all your queries answered in one go, from the comfort of your couch.
Some of the following common reasons for contacting Niva Bupa Health Insurance customer care:
Niva Bupa is always available to serve its customers, even in the most confusing situations.
Here is how you can reach out to Niva Bupa Health Insurance for a query related to your policy, claim status, claim settlement, grievances, etc.
Address:- Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) Logix Infotech Park, D-5, 2nd Floor, Sector-59, Noida, Pin - 201301 Near Noida Sector 59 Metro Station
| Modes of Contact | Contact Details |
|---|---|
| Website | www.nivabupa.com |
| Toll-free number (24X7) | 1860 500 8888 |
| Toll-free (For new policy) | 1800 309 3333 |
| Contact for senior citizens | seniorcitizensupport@nivabupa.com |
| 9811956696 | |
| Chatbot ’Cia’ | The ’Chat with us’ section (Cia) is always there to help you out |
| Email (customer support) | customercare@maxbupa.com |
Find below the process and details of the Grievance Redressal Officers of Niva Bupa Health Insurance:
Grievance Redressal Officer:
Name: Vikar Alam
Email: GRO@nivabupa.com
STEP 1: Reach out to the customer care of Niva Bupa Health Insurance at 1860 500 8888 or customercare@maxbupa.com or seniorcitizensupport@nivabupa.com (for senior citizens).
STEP 2: You can locate the Branch Offices of Niva Bupa Health Insurance. Or, send your query in writing to the grievance redressal cell at GrievanceRedressal@nivabupa.com.
STEP 3: If you’re unable to contact Niva Bupa customer support, you can also visit the official centres of the company. You can also contact the regional Grievance Redressal Offices (GROs) of Niva Bupa to resolve your queries. Here is the list of GROs where you can find your nearest regional office of Niva Bupa Grievance Redressal.
STEP 4: If you are still unable to find sufficient help against their complaint, you can reach out to the Insurance Ombudsman offices of the IRDAI in your region.
Still unable to reach Niva Bupa Health Insurance customer support? Here’s a table that shows the addresses of Insurance Ombudsman offices where you can file your complaint directly to the IRDAI Grievance Call Centre (IGCC).
Toll-free number: 1800 4254 732
Email: complaints@irda.gov.in
Are you seeking any further assistance with your policy claims? You can visit the nearest regional centre of the Ombudsman, the list is given below:
Addresses of the Insurance Ombudsman Offices
| Office Details | Jurisdiction of Union Territory or District |
|---|---|
| AHMEDABAD Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in | Karnataka |
| Bhopal Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in | Madhya Pradesh Chhattisgarh |
| Bhubaneswar Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009. Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in | Odisha |
| Chandigarh Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in | Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh |
| Chennai Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018. Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in | Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry) |
| Delhi Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in | Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh |
| Guwahati Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| Hyderabad Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry. |
| Jaipur Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in | Rajasthan |
| Ernakulam Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in | Lakshadweep, Mahe-a part of Union Territory of Puducherry |
| Kolkata Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072. Tel.: 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in | West Bengal, Sikkim, Andaman & Nicobar Islands |
| Lucknow Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in | Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar) |
| Mumbai Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in | Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane |
| Noida Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| Patna Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Tel.: 0612-2680952 Email: bimalokpal.patna@cioins.co.in | Bihar, Jharkhand |
| Pune Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030. Tel.: 020-41312555 Email: bimalokpal.pune@cioins.co.in | Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region. |
Are you finding it difficult to contact Niva Bupa health insurance customer care? Don’t worry, we’re here to help you. Reach out to the experts of PolicyX.com at 1800 4200 269 or write us an email at helpdesk@policyx.com.
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Know More About Health Insurance Companies
Yes, Niva Bupa provides 24/7 customer support to their customers and policyholders.
You can call Niva Bupa Insurance customer care at 1860 500 8888 for any general queries.
Yes, Niva Bupa Health Insurance was formerly known as Max Bupa Health Insurance.
Yes, you can call the customer support of Max Bupa Health Insurance (Now, Niva Bupa Health Insurance) to inform them about your hospitalisation and other claims.
Locate the regional offices of Niva Bupa Health Insurance by visiting their official website.
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Lives In: Delhi, NCR Expertise: Health & Term Insurance Simran has an experience of 4 years in content writing. She transitioned from hospitality and digital marketing to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner, she keeps her audience hooked and solves their doubts smoothly.
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