HDFC Claim Settlement Ratio
  • CSR of the Company
  • Types of Claims
  • Claim Filing Process
Buy Policy in just 2 mins

Buy Policy in just 2 mins

Happy Customers

2 lakh + Happy Customers

Free Comparison

Free Comparison

Customized Term Insurance Plan for you.

Get upto 10% Online Discount*



HDFC ERGO Claim Settlement Ratio

The claim settlement ratio is the percentage of claims that the insurer has paid out against the number of outstanding claims during a financial year. A high claim settlement ratio of a company denotes the ability of the company to resolve its claims as fast as possible and also provides ways to minimize unwelcomed situations effectively during the claim process. It's always best for the policyholder to check and compare ratios of different companies, before buying the policy to have a comprehensive understanding of the insurance company's claims-paying ability.

HDFC Life Insurance Claim Settlement

As per IRDAI, HDFC Life Insurance Claim Ratio is 99.30%. HDFC Life Term Insurance claim settlement is a no-stress affair and transparent to avoid any issues. It is considered one of the leading insurance providers in the insurance market and has a good claim settlement ratio of 99.30% in FY 2021-22. With more than 400 branch offices, HDFC Life Insurance Company is equipped with new technology and automation, through which they can settle the claims fast and easily. HDFC Life allows the policyholder to file for a claim both online and offline.

Other Life Insurance Claim Settlement Ratio

Types Of HDFC Life Insurance Claim Settlement Process

The company has two types of claim-settling processes for its customers depending on their convenience. According to their own convenience policyholders can get their claims settled online or offline. Let’s take a detailed look at both the claim-settling processes.

  • Online claims Settlement
  • Offline claims Settlement

Life Insurance Companies

Compare and buy the most suitable Life Insurance Plan from the below-mentioned IRDAI-approved Life Insurance companies.

HDFC Life Insurance Claim Settlement Process - Online

The company promises to settle the claim within 24 hours if the policy is bought online. The claim request and documents are assessed by the claims team of HDFC Life Insurance, the claims can be requested online on the website or on their mobile app ‘HDFC Life’, by following these 4 simple steps:

Step 1: Clock-In the Claim: The claimant must visit the official website of HDFC Life insurance. Then go to the claim settlement section. And then click on the ‘Individual Death Claim’ section.

Step 2: Verify Policy Details: On the respective page of the website, the nominee must fill in the important details of his/her policy like Policy Number, Date of Birth, Date of Death, and Mobile Number. The company may even ask for some important documents to submit online.

Step 3: Claim Assessment: Now the claim will be investigated based on the information the claimant has provided.

Step 4: Claim Decision and Settlement: At the closing stage, the claim is approved and settled. Payment is credited to the claimant's bank account.

HDFC Life Insurance Claim Settlement Process - Offline

HDFC Life Term Insurance Claim can be settled offline by visiting the nearest branch office of HDFC Life. Then the claimant must fill and submit the claim intimation form, with all necessary documents. After that, the company will evaluate the claim and send the approval to the nominee. It will take a few days to process the claim and then the amount will be sent directly to the claimant's bank account.

Life Insurance Articles

Life Insurance FAQs

Life Insurance FAQsSeptember, 2021

HDFC Life Insurance Claim Settlement: FAQs

1. What is the claim settlement ratio of HDFC Life Insurance for the financial year 2021-22?

The claim settlement of HDFC Life Term Insurance for the year 2021-2022 is 99.30%.

2. How can I file my claims at HDFC Life Insurance?

There are two types of claims settlement processes offered by HDFC Life Insurance they are- Online and offline process.

3. How can we find the location of the branches of HDFC Life Insurance Company?

You can visit the nearest branch by clicking on the ‘Branch’ option in the ‘How to Make a Claim’ section. This will redirect you to HDFC Life Branch Locator Page, now you have to input the name of your locality so that you can find the nearest HDFC Life branch and file for claim settlement.

What Our Customers Have to Say

Customer Review Image



May 20, 2024

SUD Life term plan truly stands out my expectations as I got SUD Life term plan along with additional riders at very affordable premiums.

Customer Review Image



May 20, 2024

I am impresses with the hassle free and quick claim settlement process of SUD Life. Thanks to PolicyX who guided me to get my claim settled.

Customer Review Image



May 20, 2024

Bought SUD Life Family Income Benefit Rider plan to secure the future of my plan financially even in my absence.

Customer Review Image



May 20, 2024

I was looking for a term plan to secure the future of my family. So I contacted PolicyX and one of their representatives Mr. Vaibhav helped me choose SUD Life term plan.

Customer Review Image

Armaan khan


May 17, 2024

I recently purchased a Pramerica term insurance policy from The customer service team was very helpful in answering all my queries and guiding me through the application process. I...

Customer Review Image

Rahul Yadav


May 17, 2024

PolicyX’s dedicated support made renewing my Bandhan Life Insurance policy easy. I’m absolutely delighted with the service offered by PolicyX Insurance Advisor.

Customer Review Image

Priyanshu Sharma


May 17, 2024

I bought a Bandhan Life Insurance through PolicyX, and I must say the level of communication and assistance I have received has been truly impressive.

Customer Review Image

Yash Tomar


May 17, 2024

After getting advice from the PolicyX experts, I chose a Bandhan Life Insurance term plan. Thank you, PolicyX, for helping me buy a term plan at such a low premium.

Bindiya Sinha

Written By: Bindiya Sinha

Bindiya is a seasoned content writer specializing in keeping readers acquainted with the insurance industry, term insurance developments, and life insurance sector shifts. With an experience of 3 years in insurance, Bindiya ensures that her readers stay well informed with the insurance developments and factually correct information.