IndiaFirst Life Insurance Customer Care

IndiaFirst Life Insurance Company Limited is one of the reputed insurance providers which has a wide product line across the country. The company hosts a gesture of flawless support to its customers.

They have a user-friendly and smooth customer portal, available online for the customers. You can consider getting in touch with the First India Life Insurance customer care executives directly or via digital media like WhatsApp, call, email, etc.

How to contact Indiafirst Life Insurance Customer Support?

Below are the contact details of IndiaFirst Life Insurance company where you can get in touch with their executives or visit physically to office branches near you.

Toll-free number and other Contact Details:

Major City Branch Addresses of Indiafirst Life Insurance

These are the major city branches under IndiaFirst Life Insurance. For more city branch details, go to the branch locator option at

IndiaFirst Life Insurance: Grievance Redressal

For any queries related to your policy claims, renewal, new policy purchase, policy terms, etc., you can contact the customer support cell. But with or without fail, if your queries remain unresolved in any case, contact the details of the grievance redressal officer.

These are the steps through which you can make a complaint or raise a query:-

Step 1: Log in to the customer portal and raise a complaint request on the website. Or, you can drop an email at customer.first@indiafirstlife.com, or call on 1800 209 8700.

Step 2: If in either case, your complaint is not undertaken/resolved, take up your grievance further on the following details. 

Concerned Person :

Sunder Natarajan

Grievance Redressal Officer

Step 3: If the customer is not satisfied with the statement of the grievance redressal officer or seems not the issue has been solved fully. You have the right to take a step toward the IRDAI grievance call center (IGCC) website at https://www.igms.irda.gov.in/. The details of which are given below:

Step 4: You may directly go to the insurance ombudsman if you're not satisfied with the statements served by the above authorities, according to provisions 13(3) of the Redressal of Public Grievances Rules 1998.

Ombudsman Offices

In case the resolution provided by the Company is not to the satisfaction of the Complainant, the policyholders may register a Complaint in the IRDAI Grievance Call Center (IGCC).

Toll-free number: 1800 4254 732

Email ID: complaints@irda.gov.in

Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below mentioned is the list of Insurance Ombudsman across India:

Name and Address of Ombudsman Centers

Conclusion

Flawless customer support in the time of utmost priority, it's the responsibility of an insurance company to serve them. It's appreciable that IndiaFirst Life Insurance Customer Care support and its team are working diligently to provide their users with competent services in tough times.