Reliance Life Insurance Customer Service
- Know Reliance Nippon Helpline No
- List of Branch Offices
- Grievance Redressal Process
Reliance Nippon Life Insurance Company is a joint venture between Reliance Capital of India and Nippon Life Insurance of Japan. The insurance company boasts a network of more than 800 branches pan India to cater to the needs of prospective or existing customer base of over 10 million.
The insurer is well known for its customer support system, provides assistance round the clock, and is always ready to provide professional assistance. Whether you seek professional guidance for the claim process, renewal, buying process, or any other relevant inquiry, you can freely dial Reliance Nippon Life Insurance toll-free helpline number 1800 102 1010 (Mon to Sat: 9 am to 6 pm).
To contact a Reliance Nippon Life Insurance Customer Care representative, you can do so on various channels and get expedited assistance for life insurance-related queries, issues, and complaints. The insurer provides flexibility to customers to request a call back from customer support or share their concerns via email or snail mail.
To get in touch with the support staff at Reliance Nippon, dial customer service number 1800 102 1010 / 1800 102 3330. Please note that the customer care window will be open between 9:00 Am to 6:00 Pm (Mon to Sat).
India Head Office Address
Reliance Nippon Life Insurance Company Limited
Unite Nos. 401B, 402, 403 & 404, 4th floor, Inspire-BKC, G-Block, BKC Main Road, Bandra Kurla Complex, Bandra East Mumbai - 400051. India. Telephone Number - +91 22 6896 5000
Dubai Representative Office Address
Reliance Nippon Life Insurance Company Limited
Office 311, Hamsah Building (Ansar Gallery Building), Office Block, Khalid Bin Waleed Street, Bur Dubai, UAE PO Boc is 127416, Landline Number - +971 4397 2100
Contact Type | Contact Details |
| Toll-free customer care number (Pan India) | 1800 102 1010 |
| NRI customer care number | (+91) 022 4198 400 |
| Toll-free customer care number for claims-related queries only | 1800 102 3330 |
| Chat with Reliance Nippon Customer staff | (+91) 72088 52700 |
| Email your queries at | rnlife.customerservice@relianceada.com |
Here is a list of the Reliance Nippon Life Insurance branches pan India with given addresses or customer helpline numbers.
State | City | Address | Customer helpline number |
| Maharashtra | Mumbai | 1st Floor, Atharva Building, Behind Payyade Residency, Off Mira Bhayander Road, Mira Road-East, Mumbai, Thane district, Maharashtra-401107 | 022-28555240 |
| Delhi | New Delhi | 01st Floor, A-4, Vishal Enclave, Rajouri Garden, New Delhi -110027 | 011-44754212 |
| Madhya Pradesh | Indore | 128-132, 1st floor Apollo square, Zazeerwala square, Dr. R S Bhandari marg, Indore, MP 452001 | 07312562371 / 07312562372 |
| Karnataka | Bangalore | No. 28, 4th Floor, Centenary Building, MG Road, Bangalore, Bangalore Urban district, Karnataka-560001 | 08046960500 |
| Uttar Pradesh | Lucknow | Heera Plaza, Sector - 8, Vikash Nagar, Lucknow, Lucknow district, Uttar Pradesh-226022 | 05222738220 |
| Telangana | Hyderabad | 05th Floor, 6-3-1085 / D / 502, Dega Towers, Raj Bhavan Road, Somajiguda, Hyderabad, Telangana-500082 | 04048570391 / 04048570387 |
| Maharashtra | Pune | 3rd floor, Shivam Apartments, Pune-Solapur road, Pune-13, Maharashtra | 020-30490024 |
| Tamil Nadu | Chennai | 2nd floor, KBS Building, # 109 Gandhi Road, West Tambaram, Chennai, Kancheepuram district, Tamil Nadu-600045 | 044-22267034 |
| Bihar | Patna | 1st Floor, N.P.Tower, Main Kankarbagh Road, Near Colony More, Kankarbagh, Patna, Patna district, Bihar-800014 | 06122352285 |
| Rajasthan | Jaipur | 05th Floor, C-21B, BHAGWAN DAS ROAD C-21B, BHAGWAN DAS ROAD, C-SCHEME, JAIPUR-302001 | 0141 - 2376798 |
| Uttar Pradesh | Agra | 1st Floor, 18/163 B/2, Tiraha Hotel, Taj View Fatehabad road, Taj Ganj, Agra U.P 282001 | 05622330511 |
| Gujarat | Ahmedabad | 204, Dev Arcade, Opp Big Bazaar, Near Fun Republic, S G Highway, Ahmedabad, Ahmedabad district, Gujarat-380015 | 07926924231 |
| Haryana | Gurgaon | 02nd Floor, 91, IDC MG Road, Sector – 16, Gurgaon - 122001 | 01244073539 |
| West Bengal | Kolkata | 206 A.P.C Road,2nd Floor, West Wing, Bank of Maharashtra building, Opp. CESC Regional Office, Kolkata-700004, West Bengal | 8697719436 / 8697719437 |
| Maharashtra | Nagpur | Office No.201 to 206, 2nd floor, Mile Stone - No.5, RamdasPeth, Wardha Road, Nagpur, Nagpur district, Maharashtra-440010 | 0712-3018077 / 0712-3018078 |
| Tamil Nadu | Coimbatore | 1st Floor, 1025/1 Skanda Square, Avinashi Road, Coimbatore 641018 | 04224204756 / 04224204755 |
| Haryana | Panipat | LMR HIGH 1st Floor, 936-937,G T Road, Panipat-132103, | 01802644470 / 01802634470 |
| Orissa | Bhubaneswar | 2nd Floor, Gajanan Tower, Plot Number- 60, Budhanagar, Kalpana Square, Bhubaneswar - 751006 | 0674-3200119 |
| Punjab | Ludhiana | 1st Floor Golden Plaza, Above Mochi Showroom, The MAll Road, Ludhiana, Ludhiana district, Punjab-141001 | 01615030935 |
| Assam | Guwahati | 03rd Floor, Star City Developers Shopping Complex, Near Hanuman Mandir, Lachit Nagar, Ulubari G.S.Road, Guwahati-781007 | 03612463973 / 03612463972 |
| West Bengal | Siliguri | Gitanjali Complex, 3rd & 2nd floor, 2nd Mile, Sevoke Road, Siliguri, Darjeeling district, West Bengal-734001 | 03532541218 / 03532541219 |
| Chandigarh | Chandigarh | 3rd Floor, SCO 123/124, Sector 17C, Above Reliance Jewels, Chandigarh - 160017 | 01725001358 / 01725002158 |
At Reliance Nippon Life Insurance, the insurer strives to provide hassle-free assistance related to products and services, as well as simple channels for customers to have their queries/grievances redressed.
If you’re dissatisfied with any services or holding a grievance, then please follow the escalation process mentioned below:
Level 1
If you’re dissatisfied with any services provided by Reliance Nippon Life Insurance Company, you can freely contact their customer service executive via several channels.
Level 2
If your concern is still unresolved for more than 10 business days or you’re not satisfied with the solution, then you may consider reaching out to the insurer’s branch service manager at your nearest branch.
Level 3
Suppose you’re still not happy with a resolution that the customer executive offered. In that case, you may consider writing down your concern and sending it to the head of customer care at rnlife.headcustomercare@relianceada.com or the registered office address mentioned above.
If the solution offered by the insurer does not meet your satisfaction level, then you may consider registering a complaint in the IRDAI Grievance Call Center (IGCC)
Toll-free number: 1800 4254 732
Email ID: complaints@irda.gov.in
Policyholders can reach out to the insurance ombudsman of the nearest branch. Below mentioned is the list of insurance ombudsmen across India.
Name of Center | Jurisdiction |
| AHMEDABAD Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email:bimalokpal.ahmedabad@ecoi.co.in | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman - Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078 Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@ecoi.co.in | Karnataka |
| BHOPAL Office of the Insurance Ombudsman - Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003 Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@ecoi.co.in | Madhya Pradesh Chhattisgarh |
| BHUBANESHWAR Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009 Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@ecoi.co.in | Orissa |
| CHANDIGARH Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@ecoi.co.in | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh
|
| PATNA Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 | Bihar, Jharkhand |
| NOIDA Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301 Tel.: 0120-2514250 / 2514252 / 2514253 Email: bimalokpal.noida@ecoi.co.in | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
|
| MUMBAI Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054 Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@ecoi.co.in | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOW Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001 Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@ecoi.co.in | Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
|
| KOLKATA Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072 Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email: bimalokpal.kolkata@ecoi.co.in | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAM Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015 Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@ecoi.co.in | Kerala, Lakshadweep, Mahe-a part of Pondicherry
|
| JAIPUR Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005 Tel.: 0141 - 2740363 Email: Bimalokpal.jaipur@ecoi.co.in | Rajasthan |
| HYDERABAD Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004 Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@ecoi.co.in | Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry
|
| GUWAHATI Office of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM) Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@ecoi.co.in | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
|
| DELHI Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002 Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@ecoi.co.in | Delhi |
| CHENNAI Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018 Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@ecoi.co.in | Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry) |
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