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Reliance Nippon Life Insurance Customer Care
Reliance Nippon Life Insurance Company is a joint venture between Reliance Capital of India and Nippon Life Insurance of Japan. The insurance company boasts a network of over 800 branches across India to cater to the needs of its prospective and existing customer base of over 10 million.
The insurer is well known for its customer support system, providing round-the-clock assistance and professional support. For guidance on the claim process, renewals, buying a policy, or any other inquiry, you can dial the Reliance Nippon Life Insurance toll-free helpline number 1800 102 1010 (Mon to Sat: 9 am to 6 pm).
How to Contact Reliance Nippon Life Insurance Customer Care?
To contact a Reliance Nippon Life Insurance Customer Care representative, you can use various channels to get expedited assistance for life insurance-related queries, issues, and complaints. The insurer offers customers the flexibility to request a callback or share concerns via email or postal mail.
To get in touch with the support staff at Reliance Nippon, dial customer service numbers 1800 102 1010 or 1800 102 3330. Customer care is available from 9:00 AM to 6:00 PM (Mon to Sat).
Reliance Nippon Life Insurance Contact Details
India Head OfficeReliance Nippon Life Insurance Company LimitedUnit Nos. 401B, 402, 403 & 404, 4th Floor, Inspire-BKC, G-Block, BKC Main Road, Bandra Kurla Complex, Bandra East, Mumbai - 400051, India.Telephone: +91 22 6896 5000
Dubai Representative OfficeReliance Nippon Life Insurance Company LimitedOffice 311, Hamsah Building (Ansar Gallery Building), Office Block, Khalid Bin Waleed Street, Bur Dubai, UAE.P.O. Box: 127416.Landline: +971 4397 2100
Different Ways to Contact Reliance Nippon Life Insurance Customer Executive
Contact Type | Contact Details |
| Toll-free Customer Care Number (Pan India) | 1800 102 1010 |
| NRI Customer Care Number | (+91) 022 4198 400 |
| Toll-free Customer Care Number (Claims Only) | 1800 102 3330 |
| Chat with Customer Staff (WhatsApp) | (+91) 72088 52700 |
| [email protected] |
List of Reliance Nippon Life Insurance Branches
Here is a list of Reliance Nippon Life Insurance branches across India with their addresses and customer helpline numbers.
State | City | Address | Customer helpline number |
| Maharashtra | Mumbai | 1st Floor, Atharva Building, Behind Payyade Residency, Off Mira Bhayander Road, Mira Road-East, Mumbai, Thane district, Maharashtra-401107 | 022-28555240 |
| Delhi | New Delhi | 01st Floor, A-4, Vishal Enclave, Rajouri Garden, New Delhi -110027 | 011-44754212 |
| Madhya Pradesh | Indore | 128-132, 1st floor Apollo square, Zazeerwala square, Dr. R S Bhandari marg, Indore, MP 452001 | 0731-2562371 / 2562372 |
| Karnataka | Bangalore | No. 28, 4th Floor, Centenary Building, MG Road, Bangalore, Bangalore Urban district, Karnataka-560001 | 080-46960500 |
| Uttar Pradesh | Lucknow | Heera Plaza, Sector - 8, Vikash Nagar, Lucknow, Lucknow district, Uttar Pradesh-226022 | 0522-2738220 |
| Telangana | Hyderabad | 05th Floor, 6-3-1085 / D / 502, Dega Towers, Raj Bhavan Road, Somajiguda, Hyderabad, Telangana-500082 | 040-48570391 / 48570387 |
| Maharashtra | Pune | 3rd floor, Shivam Apartments, Pune-Solapur road, Pune-13, Maharashtra | 020-30490024 |
| Tamil Nadu | Chennai | 2nd floor, KBS Building, # 109 Gandhi Road, West Tambaram, Chennai, Kancheepuram district, Tamil Nadu-600045 | 044-22267034 |
| Bihar | Patna | 1st Floor, N.P.Tower, Main Kankarbagh Road, Near Colony More, Kankarbagh, Patna, Patna district, Bihar-800014 | 0612-2352285 |
| Rajasthan | Jaipur | 05th Floor, C-21B, BHAGWAN DAS ROAD C-21B, BHAGWAN DAS ROAD, C-SCHEME, JAIPUR-302001 | 0141-2376798 |
| Uttar Pradesh | Agra | 1st Floor, 18/163 B/2, Tiraha Hotel, Taj View Fatehabad road, Taj Ganj, Agra U.P 282001 | 0562-2330511 |
| Gujarat | Ahmedabad | 204, Dev Arcade, Opp Big Bazaar, Near Fun Republic, S G Highway, Ahmedabad, Ahmedabad district, Gujarat-380015 | 079-26924231 |
| Haryana | Gurgaon | 02nd Floor, 91, IDC MG Road, Sector – 16, Gurgaon - 122001 | 0124-4073539 |
| West Bengal | Kolkata | 206 A.P.C Road,2nd Floor, West Wing, Bank of Maharashtra building, Opp. CESC Regional Office, Kolkata-700004, West Bengal | 8697719436 / 8697719437 |
| Maharashtra | Nagpur | Office No.201 to 206, 2nd floor, Mile Stone - No.5, RamdasPeth, Wardha Road, Nagpur, Nagpur district, Maharashtra-440010 | 0712-3018077 / 3018078 |
| Tamil Nadu | Coimbatore | 1st Floor, 1025/1 Skanda Square, Avinashi Road, Coimbatore 641018 | 0422-4204756 / 4204755 |
| Haryana | Panipat | LMR HIGH 1st Floor, 936-937,G T Road, Panipat-132103, | 0180-2644470 / 2634470 |
| Odisha | Bhubaneswar | 2nd Floor, Gajanan Tower, Plot Number- 60, Budhanagar, Kalpana Square, Bhubaneswar - 751006 | 0674-3200119 |
| Punjab | Ludhiana | 1st Floor Golden Plaza, Above Mochi Showroom, The MAll Road, Ludhiana, Ludhiana district, Punjab-141001 | 0161-5030935 |
| Assam | Guwahati | 03rd Floor, Star City Developers Shopping Complex, Near Hanuman Mandir, Lachit Nagar, Ulubari G.S.Road, Guwahati-781007 | 0361-2463973 / 2463972 |
| West Bengal | Siliguri | Gitanjali Complex, 3rd & 2nd floor, 2nd Mile, Sevoke Road, Siliguri, Darjeeling district, West Bengal-734001 | 0353-2541218 / 2541219 |
| Chandigarh | Chandigarh | 3rd Floor, SCO 123/124, Sector 17C, Above Reliance Jewels, Chandigarh - 160017 | 0172-5001358 / 5002158 |
Grievance Redressal Process
Reliance Nippon Life Insurance strives to provide hassle-free assistance for its products and services, offering simple channels for customers to resolve their queries and grievances.
If you are dissatisfied with any services or have a grievance, please follow the escalation process below:
Level 1:If you are dissatisfied with any services provided by Reliance Nippon Life Insurance Company, you can contact their customer service executive via several channels.
- Contact Center: 1800 102 1010 (9:00 AM to 6:00 PM, Monday to Saturday).
- Email: [email protected]
- Contact the nearest branch customer executive or write to the insurer at the registered address.
Level 2:If your concern remains unresolved for more than 10 business days or you are not satisfied with the solution, you may contact the insurer’s branch service manager at your nearest branch.
Level 3:If you are still not satisfied with the resolution offered by the customer executive, you may write to the Head of Customer Care at [email protected] or the registered office address mentioned above.
Insurance Ombudsman
If the solution offered by the insurer does not meet your satisfaction, you may register a complaint with the IRDAI Grievance Call Center (IGCC).
Toll-free Number: 1800 4254 732
Email ID: [email protected]
Policyholders can also reach out to the insurance ombudsman at the nearest center. Below is a list of insurance ombudsman centers across India.
Name and Address of Ombudsman Centers
Name of Center | Jurisdiction |
| AHMEDABADOffice of the Insurance Ombudsman - Jeevan Prakash Building, 6th Floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.Tel.: 079-25501201/02/05/06Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURUOffice of the Insurance Ombudsman -Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078Tel.: 080-26652048 / 26652049Email: [email protected] | Karnataka |
| BHOPALOffice of the Insurance Ombudsman -Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003Tel.: 0755-2769201 / 2769202Fax: 0755-2769203Email: [email protected] | Madhya Pradesh, Chhattisgarh |
| BHUBANESWAROffice of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009Tel.: 0674-2596461 / 2596455Fax: 0674-2596429Email: [email protected] | Odisha |
| CHANDIGARHOffice of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017Tel.: 0172-2706196 / 2706468Fax: 0172-2708274Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNAOffice of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 | Bihar, Jharkhand |
| NOIDAOffice of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P. - 201301Tel.: 0120-2514250 / 2514252 / 2514253Email: [email protected] | State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautambuddh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kasganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAIOffice of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054Tel.: 022-26106552 / 26106960Fax: 022-26106052Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOWOffice of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001Tel.: 0522-2231330 / 2231331Fax: 0522-2231310Email: [email protected] | Districts of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhadra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Ghazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Shravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajganj, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Siddharthnagar. |
| KOLKATAOffice of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072Tel.: 033-22124339 / 22124340Fax: 033-22124341Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAMOffice of the Insurance Ombudsman - 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015Tel.: 0484-2358759 / 2359338Fax: 0484-2359336Email: [email protected] | Kerala, Lakshadweep, Mahe (part of Puducherry) |
| JAIPUROffice of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005Tel.: 0141-2740363Email: [email protected] | Rajasthan |
| HYDERABADOffice of the Insurance Ombudsman - 6-2-46, 1st Floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004Tel.: 040-67504123 / 23312122Fax: 040-23376599Email: [email protected] | Andhra Pradesh, Telangana, Yanam (part of Puducherry) |
| GUWAHATIOffice of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM)Tel.: 0361-2632204 / 2602205Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHIOffice of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002Tel.: 011-23232481 / 23213504Email: [email protected] | Delhi |
| CHENNAIOffice of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018Tel.: 044-24333668 / 24335284Fax: 044-24333664Email: [email protected] | Tamil Nadu, Puducherry Town and Karaikal (part of Puducherry) |
