Bandhan Life Customer Care
  • 24/7 Customer Assistance
  • Toll-Free Bandhan Contact Details
  • Grievance Redressal for Further Assistance
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Bandhan Life Insurance Customer Care

Bandhan Life Insurance is one of India's promising insurance providers, formerly known as Bandhan Life Insurance Company Limited. However, the company is strivingly known for its good claim settlement ratio, round-the-clock customer service and user-friendly portal.

It's common to face an issue while buying life insurance, and your head may be mind-boggling with several queries. Therefore, you can reach out to the customer representative of Bandhan Life Insurance by dialing 1800-209-9090 toll-free or writing down an email addressing your concern email at the given address.

How do I Contact Bandhan Life Insurance customer care?

In case you're a prospective or existing policyholder of Bandhan Life Insurance and seek professional guidance to solve queries regarding policy, freely reach out to the customer care team of Bandhan. To contact the Bandhan Life Insurance customer care representative, dial the toll-free phone number 800-209-9090/ +91 226118 0100 and get personal assistance in no time. Remember that the customer care window will be open between 09:00 AM and 07:00 PM (Monday to Saturday).

Bandhan Life Insurance Contact Details

Registered/Corporate Office Address

Bandhan Life Insurance Limited, A - 201, 2nd Floor, Leela Business Park, Andheri-Kurla Road, Andheri (E), Mumbai - 400059.

Bandhan Life Customer Service


+91 226118 0100.

Toll-Free Number 1800-209-9090 (9am to 7pm, Mon to Sat)
Email Address

List of Bandhan Life Insurance Official Branches

Bandhan Life Insurance is one of India's Leading insurers, serving Indian policyholders with more than decades of experience. However, the company offers services across India, including Tier I and II cities. Since its establishment, the insurer has aimed to offer prospective or existing customers flawless customer service. If you wish to inquire about any concerns, you can contact your nearest branch customer center. Here is a list of the Bandhan Life Insurance branches pan India with given addresses or customer helpline numbers.




Customer helpline number

Maharashtra Mumbai Bandhan Life Insurance Limited, A-201, 2nd Floor, Leela Business Park, Andheri-Kurla Road Andheri-East Mumbai-400059 1800-209-9090
(09:00 am to 03:00 pm Monday to Saturday)

Grievance Redressal

If you're a new or existing Bandhan Life customer and have a grievance regarding your policy or wish to enquire about it, you can freely reach out to your nearest Grievance Redressal department. You can freely contact the head office if you have a problem with one of the sales representatives, brokers, or other sales intermediaries. However, the team of Grievance Redressal will do their best and take all necessary steps to ensure a satisfactory solution.

Process of receiving Grievances

  • Bandhan Life Insurance has a team of grievance redressal in more than 10 branches pan India to solve customer grievances instantly.
  • Even if customers are not satisfied with a representative solution they can directly reach out to senior associates by writing down their concerns and sending it to the Grievance Officer at branch offices.
  • Company website & email contact: Visit the insurer at or write to
  • Customers can write down a letter addressing their concern and send it to the nearest CAMS Office or the Head Office.
  • Please note it'll take around 2 to 3 working days to acknowledge the complaint. However, the complaint will be resolved within 2 weeks from the date of receipt.

Insurance Ombudsman Offices

If you're unsatisfied with Bandhan Life customer care or unable to get a grievance redressal. You can reach out to the IRDAI Grievance Redressal Call Center over the details mentioned below.

Toll-free number: 1800 4254 732

Email ID:

Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below mentioned is the list of Insurance Ombudsman across India:

Name and Address of Ombudsman Centers

Name of Center


Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001
Tel.: 079 - 25501201/02/05/06
Gujarat, Dadra & Nagar Haveli, Daman and Diu
Office of the Insurance Ombudsman - 
Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078
Tel.: 080 - 26652048 / 26652049
Office of the Insurance Ombudsman - 
Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003
Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203
Madhya Pradesh Chhattisgarh
Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009
Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429
Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017
Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274
Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh
Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006
Bihar, Jharkhand
Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301
Tel.: 0120-2514250 / 2514252 / 2514253
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054
Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane
Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001
Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310
Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar
Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072
Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341
West Bengal, Sikkim, Andaman & Nicobar Islands
Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015
Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336
Kerala, Lakshadweep, Mahe-a part of Pondicherry
Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005
Tel.: 0141 - 2740363
Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004
Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599
Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry

Office of the Insurance Ombudsman -  Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM)
Tel.: 0361 - 2632204 / 2602205
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002
Tel.: 011 - 23232481/23213504
Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018.
Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664
Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry)

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