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Bandhan Life Insurance Customer Care
Bandhan Life Insurance is one of India’s promising insurance providers, formerly known as Bandhan Life Insurance Company Limited. The company is well-known for its good claim settlement ratio, round-the-clock customer service, and user-friendly portal.
It’s common to have queries when buying life insurance. You can reach out to Bandhan Life Insurance customer representatives by dialing the toll-free number 1800-209-9090 or by writing an email to [email protected].
How to Contact Bandhan Life Insurance Customer Care
If you are a prospective or existing policyholder of Bandhan Life Insurance and seek professional guidance regarding your policy, feel free to reach out to the customer care team. To contact a Bandhan Life Insurance customer care representative, dial the toll-free phone number 1800-209-9090 or +91 226118 0100 for personal assistance. Customer care is available from 09:00 AM to 07:00 PM (Monday to Saturday).
Bandhan Life Insurance Contact Details
Registered/Corporate Office Address
Bandhan Life Insurance Limited, A - 201, 2nd Floor, Leela Business Park, Andheri-Kurla Road, Andheri (E), Mumbai - 400059.
Customer Service Information
| Contact Type | Details |
|---|---|
| Telephone | +91 226118 0100 |
| Toll-Free Number | 1800-209-9090 (9 AM to 7 PM, Mon to Sat) |
| Email Address | [email protected] |
| Website | http://www.bandhanlife.com/ |
List of Bandhan Life Insurance Official Branches
Bandhan Life Insurance is one of India’s leading insurers, serving Indian policyholders for decades. The company offers services across India, including Tier I and II cities. Since its establishment, the insurer has aimed to offer prospective and existing customers flawless customer service. If you wish to inquire about any concerns, you can contact your nearest branch. Here is a list of Bandhan Life Insurance branches across India with their addresses and customer helpline numbers.
| State | City | Address | Customer Helpline Number |
|---|---|---|---|
| Maharashtra | Mumbai | Bandhan Life Insurance Limited, A-201, 2nd Floor, Leela Business Park, Andheri-Kurla Road, Andheri-East, Mumbai-400059 | 1800-209-9090(09:00 AM to 03:00 PM Monday to Saturday) |
Grievance Redressal
If you are a new or existing Bandhan Life customer and have a grievance regarding your policy, you can reach out to your nearest Grievance Redressal department. You can contact the head office if you have a problem with a sales representative, broker, or other sales intermediary. The Grievance Redressal team will do their best to ensure a satisfactory solution.
Process for Receiving Grievances
- Bandhan Life Insurance has a grievance redressal team in more than 10 branches across India to resolve customer grievances instantly.
- If customers are not satisfied with a representative's solution, they can directly reach out to senior associates by writing their concerns and sending them to the Grievance Officer at branch offices.
- Company website & email contact: Visit the insurer at http://www.bandhanlife.com/ or write to [email protected].
- Customers can write a letter addressing their concern and send it to the nearest CAMS Office or the Head Office.
- Please note that it will take around 2 to 3 working days to acknowledge the complaint. However, the complaint will be resolved within 2 weeks from the date of receipt.
Insurance Ombudsman Offices
If you are unsatisfied with Bandhan Life customer care or unable to get a grievance redressed, you can reach out to the IRDAI Grievance Redressal Call Center using the details mentioned below.
- Toll-free number: 1800 4254 732
- Email ID: [email protected]
Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below is the list of Insurance Ombudsman offices across India:
Name and Address of Ombudsman Centers
| Name of Center | Jurisdiction |
|---|---|
| AHMEDABADOffice of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001Tel.: 079 - 25501201/02/05/06Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURUOffice of the Insurance Ombudsman - Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078Tel.: 080 - 26652048 / 26652049Email: [email protected] | Karnataka |
| BHOPALOffice of the Insurance Ombudsman - Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203Email: [email protected] | Madhya Pradesh, Chhattisgarh |
| BHUBANESHWAROffice of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009Tel.: 0674 - 2596461 / 2596455 Fax: 0674 - 2596429Email: [email protected] | Orissa |
| CHANDIGARHOffice of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNAOffice of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 | Bihar, Jharkhand |
| NOIDAOffice of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301Tel.: 0120-2514250 / 2514252 / 2514253Email: [email protected] | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAIOffice of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOWOffice of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310Email: [email protected] | Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar |
| KOLKATAOffice of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAMOffice of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336Email: [email protected] | Kerala, Lakshadweep, Mahe-a part of Pondicherry |
| JAIPUROffice of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005Tel.: 0141 - 2740363Email: [email protected] | Rajasthan |
| HYDERABADOffice of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599Email: [email protected] | Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry |
| GUWAHATIOffice of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM)Tel.: 0361 - 2632204 / 2602205Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHIOffice of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002Tel.: 011 - 23232481/23213504Email: [email protected] | Delhi |
| CHENNAIOffice of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018.Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664Email: [email protected] | Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry) |
