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Bharti AXA Life Insurance Bharti AXA Life Insurance ★ 4.6

Bharti AXA Life Insurance Customer Care

Bharti AXA Life Insurance offers 24x7 customer support via multiple channels like a toll-free number, email, WhatsApp, and an extensive network of bra ...Read More

🛡️ IRDAI Approved
4.6/5 · 933 reviews
📊 1.6% solvency ratio
99.18% claim settlement
🌐 200 pan-India
Written by Simran Nirala
Reviewed by Bijendra Singh
Published: 26 Nov 2024
Updated: 25 Jul 2026
Expert Verified
IRDAI Licensed

Bharti AXA Life Insurance Customer Care

The customer care channel of Bharti AXA Life Insurance guarantees 24x7 help for its policyholders. It understands that providing seamless support fosters trust among its policyholders. The entire Bharti AXA customer care team is committed to delivering top-class customer services.

How to Contact Bharti AXA Life Insurance Customer Care

Bharti AXA Life Insurance offers several modes of support for its customers. The following are ways to get in touch with its knowledgeable executives:

Corporate Office Address

Unit No. 1904, 19th Floor, Parinee Crescenzo, G Block, Bandra Kurla Complex, Bandra East, Mumbai City, Mumbai, Maharashtra- 400051

Corporate Email ID

[email protected]

Toll-Free Number and Other Contact Details

Contact Type Contact Details
24x7 Customer Care Number 1800 102 4444
Message Number 56677
Email ID [email protected]
WhatsApp 02248815768
Website bhartiaxa.com

Major City Branches and Addresses of Bharti AXA Life Insurance

There are more than 250 branch offices of Bharti AXA Life Insurance; a few of them are mentioned here:

State City Contact Details
Maharashtra Mumbai 303, 3rd Floor, SS House, Nehru Road, Vile Parle East, Mumbai- 400057
Delhi Delhi 1st Floor, Caxton Press Building, 2-E, Jhandewalan Extension, Rani Jhansi Road, Jhandewalan- 110055
Madhya Pradesh Indore Unit no. 304, 305 & 306, Benchmark Business Park, Block No. A3, PU4, SCH No. 54, Vijay Nagar, Indore- 452010
Karnataka Bengaluru Corporate Court, Upper Ground Floor, No. 15, Infantry Road, Behind Medinova Diagnostic Center, Bangalore- 560001
Uttar Pradesh Lucknow 2nd Floor, Hawasiya House, 11 MG Marg, Hazratganj, Lucknow- 226001
Telangana Hyderabad 1-1-92/93/94, 3rd Floor, Sona Complex, Opposite State Bank of India, RP Road, Secunderabad, Hyderabad- 500003Contact No.- 8976970223
Maharashtra Pune 4th Floor, Office No. 403, Rama Equator, Morwadi Circle, Pimpri, Pune- 411018
Tamil Nadu Chennai No. 23 A, Nelson Towers, 3rd Wing, GF, #51/Old no. 115, Nelson Manickam Road, Aminjikarai, Chennai- 600029
Bihar Patna 2nd Floor, Pandey Plaza, in front of Big Bazaar, Exhibition Road, Patna- 800001
Rajasthan Jaipur Unit 202, 203, 204, D-3, City Corporate, Malviya Marg, C-scheme, Jaipur, Rajasthan- 302001Contact- 8976796303
Uttar Pradesh Agra Padam Business Park, 1st Floor, Unit No. 107, Plot No. INS 1, Sector12A, Awas Vikas Yojna, Sikandra, Agra, Uttar Pradesh- 282007
Gujarat Ahmedabad 402, 4th Floor, Broadway Business Center, Opposite Law Garden, Ahmedabad, Gujarat- 380006
Haryana Gurgaon 2nd Floor, SCO-16, Sector-14,Gurgaon, Haryana- 122001
West Bengal Kolkata 1st Floor, Annex Building, 52 Chowringhee Road, Kolkata, West Bengal- 700071
Maharashtra Nagpur Ground Floor, 105 Burhani Complex, Mount Road, Sadar, Nagpur, Maharashtra- 440001
Kerala Kochi 1st Floor, Grace Building, Karekkattu Juction, Chitoor Road, Ernakulam- 682011
Tamil Nadu Coimbatore AMI Mid Town, Third Floor of Shop No. 2, 25A- 4, D.B. Road, R.S. Puram, Coimbatore, Tamil Nadu- 641002
Orissa Bhubaneshwar 760, 2nd Floor, MJ Plaza, Cuttack Puri Road, Bhubaneshwar, Odisha- 751009
Punjab Ludhiana 1st Floor, Takkar Tower, Mall Road, Ludhiana, Punjab- 141001Contact- 8976970142
Assam Guwahati 3rd Floor, Jupitara Palace, ABC Opposite, Dona Planet, GS Road, Guwahati, Assam- 781005
West Bengal Siliguri 2nd Floor, Geetanjali Complex, Above Corporation Bank, Sevoke Road, Siliguri, West Bengal- 734001
Chandigarh Chandigarh SCO 208-209, 2nd Floor, Sector- 34 A, Chandigarh- 160022
Delhi New Delhi Second Floor, O-16, Lajpat Nagar 2, New Delhi- 110024

Bharti AXA Grievance Redressal

Customer satisfaction is a priority for Bharti AXA. If you encounter an issue with your policy terms or need to raise a complaint, follow these steps:

  • Visit the official website of Bharti AXA Life Insurance bhartiaxa.com and go to the grievance redressal option. Alternatively, lodge your complaint at [email protected].

  • In case your queries remain unresolved, you can send an email to [email protected], and your complaints will be sorted within 14 working days.

  • If your issue is still not resolved, visit their grievance redressal office directly at the following address:

    Bharti AXA Life Insurance Company LimitedSpectrum Towers, 3rd floor, Malad Link Road, Malad (west), Mumbai-400064

    Concerned Person:Mr. Nitin Mehta, Grievance OfficerData Privacy Officer

    • 022 48815678
    • [email protected]
    • Bharti AXA Life Insurance LimitedUnit no. 1902, 19th floor, Parinee Crescenzo, G block, Bandra Kurla Complex, BKC Road, Near MCA Club, Bandra East, Maharashtra, Mumbai - 400051
  • If you are not satisfied with the decision served by the grievance redressal cell, you can visit their Insurance Ombudsman office branches at your convenience. The list is mentioned below in the table.

  • Insurance Ombudsman Offices

    In case the resolution provided by the Company is not to the satisfaction of the complainant, policyholders may register a complaint with the IRDAI Grievance Call Center (IGCC).

    Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below is the list of Insurance Ombudsmen across India:

    Name and Address of Ombudsman Centers

    Name of Center Jurisdiction
    AHMEDABADOffice of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.Tel.: 079 - 25501201/02/05/06Email: [email protected] Gujarat, Dadra & Nagar Haveli, Daman and Diu
    BENGALURUOffice of the Insurance Ombudsman -Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078Tel.: 080 - 26652048 / 26652049Email: [email protected] Karnataka
    BHOPALOffice of the Insurance Ombudsman -Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203Email: [email protected] Madhya Pradesh, Chhattisgarh
    BHUBANESHWAROffice of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429Email: [email protected] Orissa
    CHANDIGARHOffice of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274Email: [email protected] Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh
    PATNAOffice of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 Bihar, Jharkhand
    NOIDAOffice of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301Tel.: 0120-2514250 / 2514252 / 2514253Email: [email protected] State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
    MUMBAIOffice of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052Email: [email protected] Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane
    LUCKNOWOffice of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310Email: [email protected] Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
    KOLKATAOffice of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341Email: [email protected] West Bengal, Sikkim, Andaman & Nicobar Islands
    ERNAKULAMOffice of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336Email: [email protected] Kerala, Lakshadweep, Mahe-a part of Pondicherry
    JAIPUROffice of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005Tel.: 0141 - 2740363Email: [email protected] Rajasthan
    HYDERABADOffice of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599Email: [email protected] Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry
    GUWAHATIOffice of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM)Tel.: 0361 - 2632204 / 2602205Email: [email protected] Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
    DELHIOffice of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002Tel.: 011 - 23232481/23213504Email: [email protected] Delhi
    CHENNAIOffice of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664Email: [email protected] Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry)

    Conclusion

    Effective customer support is essential for smooth service delivery. The Bharti AXA Life Insurance team is committed to providing 24x7 guidance and streamlining claim settlement procedures for policyholders. By choosing their services, you can be assured of competent and sincere support throughout your journey.

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