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Bharti AXA Life Insurance Customer Care
The customer care channel of Bharti AXA Life Insurance guarantees 24x7 help for its policyholders. It understands that providing seamless support fosters trust among its policyholders. The entire Bharti AXA customer care team is committed to delivering top-class customer services.
How Can I Contact Bharti AXA Life Insurance Customer Care?
Bharti AXA Life Insurance offers several modes of support for its customers. The following are the ways to get in touch with its knowledgeable executives:
Unit No. 1904, 19th Floor, Parinee Crescenzo, G Block, Bandra Kurla Complex, Bandra East, Mumbai City, Mumbai, Maharashtra- 400051
Email: [email protected]
Toll-free Number and Other Contact Details:
Contact Type | Contact Details |
| 24x7 customer care number | 1800 102 4444 |
| Message number | 56677 |
| Email ID | [email protected] |
| 02248815768 | |
| Website | bhartiaxa.com |
Major City Branches and Addresses of Bharti AXA Life Insurance
There are more than 250 branch offices of Bharti AXA Life Insurance; a few of them are mentioned here:
State | City | Contact Details |
| Maharashtra | Mumbai | 303, 3rd Floor, SS House, Nehru Road, Vile Parle East, Mumbai- 400057 |
| Delhi | Delhi | 1st Floor, Caxton Press Building, 2-E, Jhandewalan Extension, Rani Jhansi Road, Jhandewalan- 110055 |
| Madhya Pradesh | Indore | Unit no. 304, 305 & 306, Benchmark Business Park, Block No. A3, PU4, SCH No. 54, Vijay Nagar, Indore- 452010 |
| Karnataka | Bengaluru | Corporate Court, Upper Ground Floor, No. 15, Infantry Road, Behind Medinova Diagnostic Center, Bangalore- 560001 |
| Uttar Pradesh | Lucknow | 2nd Floor, Hawasiya House, 11 MG Marg, Hazratganj, Lucknow- 226001 |
| Telangana | Hyderabad | 1-1-92/93/94, 3rd Floor, Sona Complex, Opposite State Bank of India, RP Road, Secunderabad, Hyderabad- 500003Contact No.- 8976970223 |
| Maharashtra | Pune | 4th Floor, Office No. 403, Rama Equator, Morwadi Circle, Pimpri, Pune- 411018 |
| Tamil Nadu | Chennai | No. 23 A, Nelson Towers, 3rd Wing, GF, #51/Old no. 115, Nelson Manickam Road, Aminjikarai, Chennai- 600029 |
| Bihar | Patna | 2nd Floor, Pandey Plaza, in front of Big Bazaar, Exhibition Road, Patna- 800001 |
| Rajasthan | Jaipur | Unit 202, 203, 204, D-3, City Corporate, Malviya Marg, C-scheme, Jaipur, Rajasthan- 302001Contact- 8976796303 |
| Uttar Pradesh | Agra | Padam Business Park, 1st Floor, Unit No. 107, Plot No. INS 1, Sector12A, Awas Vikas Yojna, Sikandra, Agra, Uttar Pradesh- 282007 |
| Gujarat | Ahmedabad | 402, 4th Floor, Broadway Business Center, Opposite Law Garden, Ahmedabad, Gujarat- 380006 |
| Haryana | Gurgaon | 2nd Floor, SCO-16, Sector-14,Gurgaon, Haryana- 122001 |
| West Bengal | Kolkata | 1st Floor, Annex Building, 52 Chowringhee Road, Kolkata, West Bengal- 700071 |
| Maharashtra | Nagpur | Ground Floor, 105 Burhani Complex, Mount Road, Sadar, Nagpur, Maharashtra- 440001 |
| Kerala | Kochi | 1st Floor, Grace Building, Karekkattu Juction, Chitoor Road, Ernakulam- 682011 |
| Tamil Nadu | Coimbatore | AMI Mid Town, Third Floor of Shop No. 2, 25A- 4, D.B. Road, R.S. Puram, Coimbatore, Tamil Nadu- 641002 |
| Orissa | Bhubaneshwar | 760, 2nd Floor, MJ Plaza, Cuttack Puri Road, Bhubaneshwar, Odisha- 751009 |
| Punjab | Ludhiana | 1st Floor, Takkar Tower, Mall Road, Ludhiana, Punjab- 141001Contact- 8976970142 |
| Assam | Guwahati | 3rd Floor, Jupitara Palace, ABC Opposite, Dona Planet, GS Road, Guwahati, Assam- 781005 |
| West Bengal | Siliguri | 2nd Floor, Geetanjali Complex, Above Corporation Bank, Sevoke Road, Siliguri, West Bengal- 734001 |
| Chandigarh | Chandigarh | SCO 208-209, 2nd Floor, Sector- 34 A, Chandigarh- 160022 |
| Delhi | New Delhi | Second Floor, O-16, Lajpat Nagar 2, New Delhi- 110024 |
Bharti AXA Grievance Redressal
Customer satisfaction is a priority for Bharti AXA. If you encounter an issue with your policy terms or need to raise a complaint, follow these steps:
Step 1: Visit the official website of Bharti AXA Life Insurance bhartiaxa.com and go to the grievance redressal option. Alternatively, lodge your complaint at [email protected]
Step 2: In case your queries remain unresolved, you can send an email to [email protected], and your complaints will be sorted within 14 working days.
Step 3: If your issue is still not resolved, visit their grievance redressal office directly at the following address:
Bharti AXA Life Insurance Company Limited
Spectrum Towers, 3rd floor, Malad Link Road, Malad (west), Mumbai-400064
Concerned Person:
Mr. Nitin Mehta, Grievance Officer
Data Privacy Officer
022 48815678
Bharti AXA Life Insurance LimitedUnit no. 1902, 19th floor, Parinee Crescenzo, G block, Bandra Kurla Complex, BKC Road, Near MCA Club, Bandra East, Maharashtra, Mumbai - 400051
Step 4: If you are not satisfied with the decision served by the grievance redressal cell, you can visit their Insurance Ombudsman office branches at your convenience. The list is mentioned below in the table.
Insurance Ombudsman Offices
In case the resolution provided by the Company is not to the satisfaction of the Complainant, policyholders may register a complaint with the IRDAI Grievance Call Center (IGCC).
Toll-free number: 1800 4254 732
Email ID: [email protected]
Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below is the list of Insurance Ombudsmen across India:
Name and Address of Ombudsman Centers
Name of Center | Jurisdiction |
| AHMEDABAD Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman -Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078 Tel.: 080 - 26652048 / 26652049 Email: [email protected] | Karnataka |
| BHOPAL Office of the Insurance Ombudsman -Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003 Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: [email protected] | Madhya Pradesh Chhattisgarh |
| BHUBANESHWAR Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009 Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: [email protected] | Orissa |
| CHANDIGARH Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNA Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 | Bihar, Jharkhand |
| NOIDA Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301 Tel.: 0120-2514250 / 2514252 / 2514253 Email: [email protected] | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAI Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054 Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOW Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001 Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: [email protected] | Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. |
| KOLKATA Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072 Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAM Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015 Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: [email protected] | Kerala, Lakshadweep, Mahe-a part of Pondicherry |
| JAIPUR Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005 Tel.: 0141 - 2740363 Email: [email protected] | Rajasthan |
| HYDERABAD Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004 Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599 Email: [email protected] | Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry |
| GUWAHATI Office of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM) Tel.: 0361 - 2632204 / 2602205 Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHI Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002 Tel.: 011 - 23232481/23213504 Email: [email protected] | Delhi |
| CHENNAI Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018 Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: [email protected] | Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry) |
Conclusion
Effective customer support is essential for smooth service delivery. The Bharti AXA Life Insurance team is committed to providing 24x7 guidance and streamlining claim settlement procedures for policyholders. By choosing their services, you can be assured of competent and sincere support throughout your journey.
