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Max Life Insurance Customer Care
Max Life Insurance Company is a highly regarded insurer in India. The company strives to offer hassle-free, affordable, and suitable life insurance plans.
If you have an issue with your policy, you can contact the Max Life Insurance customer care team for assistance. For queries regarding claims, renewals, buying processes, or any other inquiry, Max Life’s customer care team provides professional guidance.
How to Contact Max Life Insurance Customer Care
To speak with a Max Life Insurance customer care representative, dial 1860 120 5577 or 0124 421 9090 for personal assistance. Customer care is available from 09:30 AM to 06:30 PM (Monday to Saturday). Call charges may apply.
Max Life Insurance Contact Details
Corporate Office Address
Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015
CIN: U74899HR2000PLC143012
Operation Centre
Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015
CIN: U74899HR2000PLC143012
Max Life Customer Service Helpline Numbers
| Services | Numbers | |
|---|---|---|
| NRI customer support | +91 11 71025900 / +91 11 61329950 (9 AM to 6 PM, Indian Standard Time) | [email protected] |
| Individual Claim | +91 7428989574 / +91 7428989554 (09:00 AM to 06:00 PM Monday to Saturday) | [email protected] |
| Group Claim | +91 7428989590 (09:00 AM to 06:00 PM Monday to Saturday) | [email protected] |
| Cashless Health Claim | +91 7042698853 / +91 9310143742 | [email protected] |
List of Max Life Insurance Official Branches
Max Life Insurance is a trusted provider known for its customer support and affordable plans. The company offers services across India, including Tier I and II cities. Policyholders can visit their nearest branch office to address concerns personally. Here is a list of Max Life Insurance branches across India with their addresses and customer helpline numbers.
| State | City | Address | Customer helpline number |
|---|---|---|---|
| Maharashtra | Mumbai | Max Life Insurance Co. Ltd Office No. 201 202, 2nd Floor, The Bureau Building Opp Sion Trombay Road, Near Jain Mandir, RC Marg, Chembur Naka Mumbai 400071 | 022-68573400 |
| Delhi | New Delhi | Max Life Insurance Co. Ltd 17, 18 19 Kailash Enclave Village Zamrudpur, Near Kailash Colony Metro Station New Delhi 110048 | 011-49146200 |
| Madhya Pradesh | Indore | Max Life Insurance Co. Ltd., Office No. 302, 3rd Floor, "The Grace", RNT Marg, Madhu Milan Chowk, Indore 452001 | 7316130400 |
| Karnataka | Bangalore | Max Life Insurance Co. Ltd., #914, Sri Venkateshwara Complex, 1st Floor, 80 FT Road, 6th Block, Koramangala, Bangalore 560095 | 080-67170000 |
| Uttar Pradesh | Lucknow | Max Life Insurance Co. Ltd 2nd Floor, Plot No 152 & 154 4 Shahnajaf Road Lucknow 226001 | 0522-4050100 |
| Telangana | Hyderabad | Max Life Insurance Co. Ltd 702, 7th Floor, Astral Heights Road No-1, Banjara Hills Beside Shanbagh Hotel, Opposite to Brisah Showroom Hyderabad 500034 | 040-68346500 |
| Maharashtra | Pune | Max Life Insurance Co. Ltd., 4th Floor, Anand Nilay, S.No-1, Hissa No - 3+4+5B, Kothrud, Taluka - Haveli, Pune 411038 | 020-66408600 |
| Tamil Nadu | Chennai | Max Life Insurance Co. Ltd., 2nd Floor, Office No.223, Y Block, 2nd Avenue, 6th Main Road, Opposite Ayyappan Temple, Anna Nagar Chennai 600040 | 044-46879200 |
| Bihar | Patna | Max Life Insurance Co. Ltd 401 & 402, 4th Floor Kaushalya Estate, Dak Bunglow Road Patna 800001 | 0612-6696400 |
| Rajasthan | Jaipur | Max Life Insurance Co. Ltd., C-98, 2nd floor, Upasana Towers, Subhash Marg, Opposite M.I. Road Jaipur 302001 | 0141-4624100 |
| Uttar Pradesh | Agra | Max Life Insurance Co. Ltd 3rd Floor, 9th Point, Shankar Point Main MG Road, 9/4, Sanjay Place, Near Income Tax Office Agra 282002 | 0562-4220000 |
| Gujarat | Ahmedabad | Max Life Insurance Co. Ltd 3rd Floor, Unit No.301To307, Astha Mangal Complex, Shahibaug Near Rajasthan Hospital, Opposite ReshamBai Fertility Hospital Ahmedabad 380004 | 079-40215433 |
| Haryana | Gurgaon | Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015CIN: U74899HR2000PLC143012 | 0124-4966800 |
| West Bengal | Kolkata | Max Life Insurance Co. Ltd., Co. Ltd. 3rd Floor Bartaman Building, Block-DK, Plot No.3, Salt Lake City Sector II Kolkata 700091 | 033-68306200 |
| Maharashtra | Nagpur | Max Life Insurance Co. Ltd Shriram Shyam Towers, 5th Floor, Next To NIT Building Kingsway Road, Sadar Nagpur 440001 | 0712-6684500 |
| Tamil Nadu | Coimbatore | Max Life Insurance Co. Ltd., 3rd Floor, Front Part, 206 Ramalingam Road, West, R.S.Puram Coimbatore 641002 | 0422-4242600 |
| Haryana | Panipat | Max Life Insurance Co. Ltd 2nd Floor, Barkat Fibers Ltd SCO 23-24, Huda Sector-25, GT Road Panipat 132103 | 0180-4022600 |
| Orissa | Bhubaneswar | Max Life Insurance Co. Ltd., 2nd Floor, Metro House, A-410, Vanivihar Square, Saheed Nagar, Janpath, District - Khurda Bhubaneswar 751007 | 0674-6611210 |
| Punjab | Ludhiana | Max Life Insurance Co. Ltd., B-1, 1446/3 2nd 3rd Floor, ICICI Building, Near Kali Mata Mandir Hambana Road, Rishi Nagar Ludhiana 141003 | 0161-3368000 |
| Assam | Guwahati | Max Life Insurance Co. Ltd 2nd Floor, Ganpati Enclave G.S. Road, Ulubari District Kamrup Guwahati 781007 | 0361-2464012 |
| West Bengal | Siliguri | Max Life Insurance Co. Ltd., Merchant Square Building, Saraswati Rice Mill compound, 2nd Floor, Sevoke Road, Opposite Payel Hall, PS Bhakti Nagar, District Jalpaiguri Siliguri 734001 | 0353-6611400 |
| Chandigarh | Chandigarh | Max Life Insurance Co. Ltd Sco No-36-38, Sector 8-C Madhya Marg Chandigarh 160008 | 0172-4550055 |
Grievance Redressal
If a policyholder or beneficiary has an issue or grievance regarding services, plans, or processes, they can contact the Grievance Redressal department at their nearest branch office. For issues related to sales agents, brokers, or other intermediaries, you can contact the head office.
Grievance Redressal Process
- Each Max Life Insurance branch office has a team dedicated to receiving and registering grievances.
- Policyholders can email their concerns to the Grievance Officer at branch offices.
- Company website & email contact: Visit www.Maxlifeinsurance.com or write to [email protected]
- Head office: Policyholders can also address their grievance to the following address:
Customer Grievance Redressal Unit
Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015
CIN: U74899HR2000PLC143012
Concerned Persons for Grievance Redressal
Mr. Kartik Ramamurthy, Head Customer Care & Customer Experience, Operations
Email ID: [email protected]
Mr. R Krishnakumar, Executive Vice President & Head of Operations
Email ID: [email protected]
Insurance Ombudsman Offices
If you are unsatisfied with Max Life Insurance customer care or unable to get a grievance redressed, you can contact the IRDAI Grievance Redressal Call Center using the details below.
- Toll-free number: 1800 4254 732
- Email ID: [email protected]
Policyholders can contact the Insurance Ombudsman at the nearest center. Below is a list of Insurance Ombudsman centers across India:
Name and Address of Ombudsman Centers
| Name of Center | Jurisdiction |
|---|---|
| AHMEDABAD Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001 Tel.: 079 - 25501201/02/05/06 Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman -Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078 Tel.: 080 - 26652048 / 26652049 Email: [email protected] | Karnataka |
| BHOPAL Office of the Insurance Ombudsman -Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003 Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: [email protected] | Madhya Pradesh Chhattisgarh |
| BHUBANESHWAR Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009 Tel.: 0674 - 2596461 / 2596455 Fax: 0674 - 2596429 Email: [email protected] | Orissa |
| CHANDIGARH Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNA Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 | Bihar, Jharkhand |
| NOIDA Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301 Tel.: 0120-2514250 / 2514252 / 2514253 Email: [email protected] | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAI Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054 Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOW Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001 Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: [email protected] | Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar |
| KOLKATA Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072 Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAM Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015 Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: [email protected] | Kerala, Lakshadweep, Mahe-a part of Pondicherry |
| JAIPUR Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005 Tel.: 0141 - 2740363 Email: [email protected] | Rajasthan |
| HYDERABAD Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004 Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599 Email: [email protected] | Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry |
| GUWAHATIOffice of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM) Tel.: 0361 - 2632204 / 2602205 Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHI Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002 Tel.: 011 - 23232481/23213504 Email: [email protected] | Delhi |
| CHENNAI Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018. Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: [email protected] | Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry) |
