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Axis Max Life Insurance Customer Care
Axis Max Life Insurance Company is a highly regarded insurer in India. The company strives to offer hassle-free, affordable, and suitable life insurance plans.
If you have an issue with your policy, you can contact the Max Life Insurance customer care team for assistance. For queries regarding claims, renewals, buying processes, or any other inquiry, Max Life’s customer care team provides professional guidance.
How to Contact Axis Max Life Insurance Customer Care
To speak with a Axis Max Life Insurance customer care representative, dial 1860 120 5577 or 0124 421 9090 for personal assistance. Customer care is available from 09:30 AM to 06:30 PM (Monday to Saturday). Call charges may apply.
Axis Max Life Insurance Contact Details
Corporate Office Address
Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015
CIN: U74899HR2000PLC143012
Operation Centre
Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015
CIN: U74899HR2000PLC143012
Max Life Customer Service Helpline Numbers
| Services | Numbers | |
|---|---|---|
| NRI customer support | +91 11 71025900 / +91 11 61329950 (9 AM to 6 PM, Indian Standard Time) | [email protected] |
| Individual Claim | +91 7428989574 / +91 7428989554 (09:00 AM to 06:00 PM Monday to Saturday) | [email protected] |
| Group Claim | +91 7428989590 (09:00 AM to 06:00 PM Monday to Saturday) | [email protected] |
| Cashless Health Claim | +91 7042698853 / +91 9310143742 | [email protected] |
List of Axis Max Life Insurance Official Branches
Max Life Insurance is a trusted provider known for its customer support and affordable plans. The company offers services across India, including Tier I and II cities. Policyholders can visit their nearest branch office to address concerns personally. Here is a list of Max Life Insurance branches across India with their addresses and customer helpline numbers.
| State | City | Address | Customer Helpline Number |
|---|---|---|---|
| Maharashtra | Mumbai | Max Life Insurance Co. Ltd Office No. 201 202, 2nd Floor, The Bureau Building Opp Sion Trombay Road, Near Jain Mandir, RC Marg, Chembur Naka Mumbai 400071 | 022-68573400 |
| Delhi | New Delhi | Max Life Insurance Co. Ltd 17, 18 19 Kailash Enclave Village Zamrudpur, Near Kailash Colony Metro Station New Delhi 110048 | 011-49146200 |
| Madhya Pradesh | Indore | Max Life Insurance Co. Ltd., Office No. 302, 3rd Floor, "The Grace", RNT Marg, Madhu Milan Chowk, Indore 452001 | 7316130400 |
| Karnataka | Bangalore | Max Life Insurance Co. Ltd., #914, Sri Venkateshwara Complex, 1st Floor, 80 FT Road, 6th Block, Koramangala, Bangalore 560095 | 080-67170000 |
| Uttar Pradesh | Lucknow | Max Life Insurance Co. Ltd 2nd Floor, Plot No 152 & 154 4 Shahnajaf Road Lucknow 226001 | 0522-4050100 |
| Telangana | Hyderabad | Max Life Insurance Co. Ltd 702, 7th Floor, Astral Heights Road No-1, Banjara Hills Beside Shanbagh Hotel, Opposite to Brisah Showroom Hyderabad 500034 | 040-68346500 |
| Maharashtra | Pune | Max Life Insurance Co. Ltd., 4th Floor, Anand Nilay, S.No-1, Hissa No - 3+4+5B, Kothrud, Taluka - Haveli, Pune 411038 | 020-66408600 |
| Tamil Nadu | Chennai | Max Life Insurance Co. Ltd., 2nd Floor, Office No.223, Y Block, 2nd Avenue, 6th Main Road, Opposite Ayyappan Temple, Anna Nagar Chennai 600040 | 044-46879200 |
| Bihar | Patna | Max Life Insurance Co. Ltd 401 & 402, 4th Floor Kaushalya Estate, Dak Bunglow Road Patna 800001 | 0612-6696400 |
| Rajasthan | Jaipur | Max Life Insurance Co. Ltd., C-98, 2nd floor, Upasana Towers, Subhash Marg, Opposite M.I. Road Jaipur 302001 | 0141-4624100 |
| Uttar Pradesh | Agra | Max Life Insurance Co. Ltd 3rd Floor, 9th Point, Shankar Point Main MG Road, 9/4, Sanjay Place, Near Income Tax Office Agra 282002 | 0562-4220000 |
| Gujarat | Ahmedabad | Max Life Insurance Co. Ltd 3rd Floor, Unit No.301To307, Astha Mangal Complex, Shahibaug Near Rajasthan Hospital, Opposite ReshamBai Fertility Hospital Ahmedabad 380004 | 079-40215433 |
| Haryana | Gurgaon | Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015CIN: U74899HR2000PLC143012 | 0124-4966800 |
| West Bengal | Kolkata | Max Life Insurance Co. Ltd., Co. Ltd. 3rd Floor Bartaman Building, Block-DK, Plot No.3, Salt Lake City Sector II Kolkata 700091 | 033-68306200 |
| Maharashtra | Nagpur | Max Life Insurance Co. Ltd Shriram Shyam Towers, 5th Floor, Next To NIT Building Kingsway Road, Sadar Nagpur 440001 | 0712-6684500 |
| Tamil Nadu | Coimbatore | Max Life Insurance Co. Ltd., 3rd Floor, Front Part, 206 Ramalingam Road, West, R.S.Puram Coimbatore 641002 | 0422-4242600 |
| Haryana | Panipat | Max Life Insurance Co. Ltd 2nd Floor, Barkat Fibers Ltd SCO 23-24, Huda Sector-25, GT Road Panipat 132103 | 0180-4022600 |
| Orissa | Bhubaneswar | Max Life Insurance Co. Ltd., 2nd Floor, Metro House, A-410, Vanivihar Square, Saheed Nagar, Janpath, District - Khurda Bhubaneswar 751007 | 0674-6611210 |
| Punjab | Ludhiana | Max Life Insurance Co. Ltd., B-1, 1446/3 2nd 3rd Floor, ICICI Building, Near Kali Mata Mandir Hambana Road, Rishi Nagar Ludhiana 141003 | 0161-3368000 |
| Assam | Guwahati | Max Life Insurance Co. Ltd 2nd Floor, Ganpati Enclave G.S. Road, Ulubari District Kamrup Guwahati 781007 | 0361-2464012 |
| West Bengal | Siliguri | Max Life Insurance Co. Ltd., Merchant Square Building, Saraswati Rice Mill compound, 2nd Floor, Sevoke Road, Opposite Payel Hall, PS Bhakti Nagar, District Jalpaiguri Siliguri 734001 | 0353-6611400 |
| Chandigarh | Chandigarh | Max Life Insurance Co. Ltd Sco No-36-38, Sector 8-C Madhya Marg Chandigarh 160008 | 0172-4550055 |
Grievance Redressal
If a policyholder or beneficiary has an issue or grievance regarding services, plans, or processes, they can contact the Grievance Redressal department at their nearest branch office. For issues related to sales agents, brokers, or other intermediaries, you can contact the head office.
Grievance Redressal Process
- Each Max Life Insurance branch office has a team dedicated to receiving and registering grievances.
- Policyholders can email their concerns to the Grievance Officer at branch offices.
- Company website & email contact: Visit www.Maxlifeinsurance.com or write to [email protected]
- Head office: Policyholders can also address their grievance to the following address:
Customer Grievance Redressal Unit
Plot no. 90-C, Sector-18, Urban Estate, Gurugram, Haryana – 122 015
CIN: U74899HR2000PLC143012
Concerned Persons for Grievance Redressal
- Mr. Kartik Ramamurthy, Head Customer Care & Customer Experience, OperationsEmail ID: [email protected]
- Mr. R Krishnakumar, Executive Vice President & Head of OperationsEmail ID: [email protected]
Insurance Ombudsman Offices
If you are unsatisfied with Max Life Insurance customer care or unable to get a grievance redressed, you can contact the IRDAI Grievance Redressal Call Center using the details below.
- Toll-free number: 1800 4254 732
- Email ID: [email protected]
Policyholders can contact the Insurance Ombudsman at the nearest center. Below is a list of Insurance Ombudsman centers across India:
Name and Address of Ombudsman Centers
| Name of Center | Jurisdiction |
|---|---|
| AHMEDABADOffice of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001Tel.: 079 - 25501201/02/05/06Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURUOffice of the Insurance Ombudsman - Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078Tel.: 080 - 26652048 / 26652049Email: [email protected] | Karnataka |
| BHOPALOffice of the Insurance Ombudsman - Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203Email: [email protected] | Madhya Pradesh Chhattisgarh |
| BHUBANESHWAROffice of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009Tel.: 0674 - 2596461 / 2596455 Fax: 0674 - 2596429Email: [email protected] | Orissa |
| CHANDIGARHOffice of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNAOffice of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 | Bihar, Jharkhand |
| NOIDAOffice of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301Tel.: 0120-2514250 / 2514252 / 2514253Email: [email protected] | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAIOffice of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOWOffice of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310Email: [email protected] | Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar |
| KOLKATAOffice of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAMOffice of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336Email: [email protected] | Kerala, Lakshadweep, Mahe-a part of Pondicherry |
| JAIPUROffice of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005Tel.: 0141 - 2740363Email: [email protected] | Rajasthan |
| HYDERABADOffice of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599Email: [email protected] | Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry |
| GUWAHATIOffice of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM)Tel.: 0361 - 2632204 / 2602205Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHIOffice of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002Tel.: 011 - 23232481/23213504Email: [email protected] | Delhi |
| CHENNAIOffice of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018.Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664Email: [email protected] | Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry) |
