Max Life Claim Status
  • Max Life Claim Status
  • How to Check Online
  • Process of Claim Settlement
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Max Life Insurance Claim Status

The claim settlement process of Max Life Insurance is quick and hassle-free with dedicated customer support. You can easily check the Max Life Insurance claim status. With an excellent claim settlement ratio of 99.65%, Max Life Insurance is a reputed name in the insurance market. A good claim settlement ratio ensures that the future of your loved ones is secure even in your absence.

To track the Max Life claim status you can visit their official website or nearby branch. You can contact the customer support of the company through call or email for a hassle-free process. Let's understand how to check claim status through various methods in detail.

How to Check Max Life Claim Status Online?

To check the Max Life Insurance death claim status you have to follow the steps mentioned below:

Step 1 Visit the official website of "Max Life Insurance".

Max Life Insurance Claim Status

Step 2 Click on 'Claim Centre' from the option bar.

Step 3 A new interface will appear on the screen.

Step 4 Click on 'Claims Tracker' from the given options.

Max Life Insurance Claim Status

Step 5 You are required to enter your policy/claim number along with your registered mobile number.

Max Life Insurance Claim Status

Step 6 Click on the 'Submit' button and the claim status will appear on your screen.

Max Life Insurance Claim Settlement Process

Step 1: Claim Registration

You can register your claim with Max Life Insurance online or by visiting the nearest branch. It is necessary to register the claim as soon as possible. Let's discover the different ways to register your claim.

  • Through Call- You can contact the Max Life customer support using the helpline number 0124 421 9090 from Monday to Saturday (9:30 A.M to 6:30 P.M) to register your claim.
  • Through Email- You can mail the details to to register your claim.
  • Online claim submission- You can submit the claim online on the Max Life Insurance website using the 'Claim Request' option.
  • Through WhatsApp- You can connect with one of the agents on WhatsApp at +91- 9821975900 to register your claim.
  • Offline Claim Reporting- You can submit the claim by visiting the nearest branch and submitting the required documents.

Step 2: Claim Evaluation

After the claim submission, Max Life Insurance will verify the same. They may ask for additional documents if required.

Step 3: Claim Settlement

After verifying the details Max Life Insurance will settle your claim. It takes 30 days to settle the claim and if there is any ongoing investigation it may take up to 120 days.

Documents required to file a life insurance claim with Max Life Insurance

Here is the complete list of documents required to file a claim with Max Life Insurance:

  • Death certificate from nearby municipality.
  • Original policy documents.
  • Passbook/ canceled cheque or bank statement of the nominee in which funds have to be transferred.
  • Identity proof of nominee such as PAN Card, Aadhar Card, or Passport.
  • Death claim application form.

Max Life may ask for other additional documents depending on the cause of death.

Medical Death

  • Medical reports, test reports, discharge information, etc.
  • Attending hospital/ doctor statements.

Accidental Death

  • Copy of FIR Report.
  • Postmortem report from hospital.
  • Copy of charge sheet/ final police verification report.

Things to Keep in Mind at the Time of Claim Submission

You have to keep certain things in mind at the time of life insurance claim submission:

  • It is recommended to submit the claim as soon as possible.
  • You should not hide any important information from the insurance company.
  • Inform the insurance company about the lifestyle habits of the policyholder.
  • Keep necessary documents such as ID proofs, medical records, and the death certificate of the policyholder ready.

How Can PolicyX Help You?

PolicyX- an IRDAI-approved insurance comparison portal provides you with dedicated support and claim assistance required at the time of claim submission and settlement. Buying a life insurance policy provides you with peace of mind as the future of your loved ones is secured even after you. You can opt for a suitable life insurance plan with PolicyX.

Max Life Insurance Claim Status: FAQ's

1. What is the claim settlement ratio of Max Life?

Max Life has an excellent claim settlement ratio of 99.65% as per the IRDAI reports of 2023-2024.

2. How long does Max Life take to settle a life insurance claim?

Max Life usually settles a life insurance claim within 30 days. If there is any ongoing investigation it may take up to 120 days to settle the claim.

3. How to track the claim status of Max Life?

You can track the claim status of Max Life either by calling their number 0124 421 9090, mailing them at, online on their website, or by visiting their nearest branch.

4. What documents are required to submit a death claim with Max Life?

To submit a death claim with Max Life an individual requires various documents such as the policyholder's death certificate, health records, original policy documents, bank details, identity proof, etc.

5. How can I submit the claim documents to Max Life?

You can submit the claim documents to Max Life either online or by visiting the nearest branch of Max Life.

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