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SBI Life Insurance Customer Care
SBI, also known as State Bank of India, is one of the largest banks in the country. They offer a number of products to their customers, including SBI Life Insurance. The SBI Life customer care team is extensive and operates effectively. You can reach SBI Life customer care through the toll-free number 1800 267 9090. They value your trust and are committed to providing you with the best customer service experience.
Assistance Provided by SBI Life Insurance Customer Care
- Policy Information
- New Policy Enquiries
- Claim Assistance
- Complaint Resolution
- Emergency Support
SBI Life Insurance Contact Details
Corporate Office Address
"Natraj", M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai - 400069
General Contact Information
- Email: [email protected]
- SMS: 56161
- Toll-Free Number: 1800 267 9090
Major City Branches and Addresses of SBI Life Insurance
There are more than 1,000 branch offices of SBI Life Insurance across India. Below are the major city branches of SBI Life Insurance.
| STATE | CITY | CONTACT DETAILS |
|---|---|---|
| Maharashtra | Mumbai | 2nd Floor, Unit No. 211, 212, 213, 214, 223 & 224, Bonanza B- Wing, Sahar Plaza, J. B. Nagar, M. V. Road, Andheri (East)- 400059. |
| Delhi | New Delhi | 2nd Floor, Annexe Building, A Block, 11, Parliament Street, New Delhi- 110001 |
| Madhya Pradesh | Indore | No. 211/212/213, 2nd Floor, D M Tower 21/1, Race Course Road, New Palasia, Indore- 452001. |
| Karnataka | Bengaluru | No 23, 2nd Floor, Yamuna Complex, 7th Cross, Malleswaram, Bengaluru- 560003 |
| Uttar Pradesh | Lucknow | No 34/1, Ground Floor, Metro Tower, Shahnajaf Road, Hazratganj, Lucknow- 226001 |
| Maharashtra | Pune | Office No 3, 1st Floor, Mahatma Phule Market Ward, Chakan Khed, Pune- 410501. |
| Tamil Nadu | Chennai | No. 154, 3rd Floor, Thambu Chetty Street, Parrys, Chennai-600001. |
| Bihar | Patna | Plot No 161, 6th Floor, Patna One Mall, No 177 & 139, Dak Bungalow, Kotwali, Patna- 800001 |
| Rajasthan | Jaipur | Plot No 8, 2nd Floor, Corporate Park, Ajmer Road, Gopal Bari, Jaipur- 302001 |
| Uttar Pradesh | Agra | No 601/602/603, 6th Floor, Corporate Park, Block 109, Sanjay Palace, Agra- 282002 |
| Gujarat | Ahmedabad | Office no 214, 2nd Floor, Shukan Mall, Visat Gandhinagar Highway, Motera, Ahmedabad- 380005 |
| West Bengal | Kolkata | Thapar House 25, Ground Floor, Hare Street, Brabourne Road, Kolkata- 700001 |
Grievance Redressal
SBI Life Insurance handles policyholders’ grievances in an approachable and sophisticated manner. They resolve all complaints within a few weeks from the date of registration. They understand the importance of addressing customers’ concerns.
If you are not satisfied with the response from the grievance team, you can:
- Call the toll-free number: 1800 267 9090
- Email: [email protected]
- Use the mobile app
- Visit the customer self-service portal: https://mypolicy.sbilife.co.in
You can also seek redressal at any of the regional offices or the Central Processing Center with the Head of Client Relationships.
Central Processing Center Address
SBI Life Insurance Co. Ltd, 8th level Seawoods Grand Central, Tower 2, Sector 40, plot No.R-1, Seawoods, Nerul, Navi Mumbai- 400706.
Head of Client Relationships Email
Insurance Ombudsman
If the resolution provided by the company is unsatisfactory, policyholders may register a complaint with the IRDAI Grievance Call Center (IGCC).
- Toll-free number: 1800 4254 732
- Email ID: [email protected]
Policyholders can also reach out to the Insurance Ombudsman of the nearest branch. Below is a list of Insurance Ombudsman offices across India:
Name and Address of Ombudsman Centers
| Name of Center | Jurisdiction |
|---|---|
| AHMEDABADOffice of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.Tel: 079 - 25501201/02/05/06Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURUOffice of the Insurance Ombudsman -Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel: 080 - 26652048 / 26652049 Email: [email protected] | Karnataka |
| BHOPAL Office of the Insurance Ombudsman -Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: [email protected] | Madhya Pradesh, Chhattisgarh |
| BHUBANESHWAR Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009. Tel: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: [email protected] | Odisha |
| CHANDIGARH Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017. Tel: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNA Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. | Bihar, Jharkhand |
| NOIDA Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel: 0120-2514250 / 2514252 / 2514253 Email: [email protected] | State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Auraiya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam Buddh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kasganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAI Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOW Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: [email protected] | Districts of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Prayagraj, Mirzapur, Sonbhadra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Ghazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Shravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajganj, Sant Kabir Nagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Siddharthnagar. |
| KOLKATA Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAM Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: [email protected] | Kerala, Lakshadweep, Mahe (a part of Puducherry) |
| JAIPUR Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel: 0141 - 2740363 Email: [email protected] | Rajasthan |
| HYDERABAD Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004.Tel: 040 - 67504123 / 23312122 Fax: 040 - 23376599Email: [email protected] | Andhra Pradesh, Telangana, Yanam (a part of Puducherry) |
| GUWAHATI Office of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM).Tel: 0361 - 2632204 / 2602205Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHI Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.Tel: 011 - 23232481/23213504Email: [email protected] | Delhi |
| CHENNAIOffice of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018.Tel: 044 - 24333668 / 24335284 Fax: 044 - 24333664Email: [email protected] | Tamil Nadu, Puducherry Town, and Karaikal (a part of Puducherry) |
