SBI Life Customer Services
  • 24x7 Customer Care
  • Contact details of SBI Life
  • Grievance Redressal
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SBI Life Insurance Customer Care

SBI also known as State Bank of India, is one of the largest banks in the country. They offer a number of products to their customers, and SBI life insurance is one of them. The customer care of the SBI team is enormous and operates in a highly effective manner. You can reach SBI Life customer care through the SBI life insurance toll-free number 1800 267 9090. They value your trust in SBI and are committed to providing you with the best customer care service experience. 

Assistance Provided by SBI Life Insurance Customer Care

  • Policy Information
  • New Policy Enquiries
  • Claim Assistance
  • Complaint Resolution
  • Emergency Support

 SBI Life Insurance Contact Details

"Natraj", M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai - 400069

SMS: 56161

Toll-Free Number: 18002679090

Major City Branches and Addresses of SBI Life Insurance

There are more than 1,000 branch offices of SBI Life Insurance all over India. Below are major city branches of SBI Life Insurance.




Maharashtra Mumbai 2nd Floor, Unit No. 211, 212, 213, 214, 223 & 224, Bonanza B- Wing, Sahar Plaza, J. B. Nagar, M. V. Road, Andheri (east)- 400059.
Delhi New Delhi 2nd Floor, Annexe Building, A Block, 11, Parliament Street, New Delhi- 110001
Madhya Pradesh Indore No. 211/212/213, 2nd Floor, D M Tower 21/1, Race Course Road, New Palasia, Indore- 452001.
Karnataka Bengaluru No 23, 2nd Floor, Yamuna Complex, 7th Cross, Malleswaram, Bengalluru- 560003
Uttar Pradesh Lucknow No 34/1, Ground Floor, Metro Tower, Shahnajaf Road, Hazratganj, Lucknow- 226001
Maharashtra Pune Office No 3, 1st Floor, Mahatma Phule Market Ward, Chakan Khed, Pune- 410501.
Tamil Nadu Chennai No. 154, 3rd Floor, Thambu Chetty Street, Parrys, Chennai-600001.
Bihar Patna Plot No 161, 6th Floor, Patna One Mall, No 177 & 139, Dak Bungalow, Kotwali, Patna- 800001
Rajasthan Jaipur Plot No 8, 2nd Floor, Corporate Park, Ajmer Road, Gopal Bari, Jaipur- 302001
Uttar Pradesh Agra No 601/602/603, 6th Floor, Corporate Park, Block 109, Sanjay Palace, Agra- 282002
Gujarat Ahmedabad Office no 214, 2nd Floor, Shukan Mall, Visat Gandhinagar Highway, Motera, Ahmedabad- 380005
West Bengal Kolkata Thapar House 25, Ground Floor, Hare Street, Brabourne Road, Kolkata- 700001

Grievance Redressal

SBI Life Insurance looks after the grievances of their policyholders in an approachable and sophisticated manner. They resolve all the complaints within a few weeks from the date of registration of the grievances. They understand the importance of addressing is to contact the customers' concerns. 

So, if you are not satisfied with the response from the grievance team, call the toll-free number 1800 267 9090 or log in directly at, mobile app, or customer self-service portal

You can seek redressal at any of the regional offices or the Central Processing Center with the head of client Relationships. 

SBI Life Insurance Co. Ltd, 8th level Seawoods Grand Central, Tower 2, Sector 40, plot No.R-1, Seawoods, Nerul, Navi Mumbai- 400706.

Insurance Ombudsman

In case the resolution provided by the Company is not to the satisfaction of the Complainant, the policyholders may register a Complaint in the IRDAI Grievance Call Center (IGCC).

Toll-free number: 1800 4254 732

Email ID:

Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below mentioned is the list of Insurance Ombudsman across India:

Name and Address of Ombudsman Centers

Name of Center


Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.
Tel.: 079 - 25501201/02/05/06
Gujarat, Dadra & Nagar Haveli, Daman and Diu
Office of the Insurance Ombudsman -
Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.
Tel.: 080 - 26652048 / 26652049
Office of the Insurance Ombudsman -
Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.
Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203
Madhya Pradesh Chhattisgarh
Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009.
Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429
Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017.
Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274
Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh
Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.
Bihar, Jharkhand
Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514250 / 2514252 / 2514253
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.
Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane
Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310
Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072.
Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341
West Bengal, Sikkim, Andaman & Nicobar Islands
Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.
Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336
Kerala, Lakshadweep, Mahe-a part of Pondicherry
Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.
Tel.: 0141 - 2740363
Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004.
Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599
Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry
Office of the Insurance Ombudsman -  Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM).
Tel.: 0361 - 2632204 / 2602205
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.
Tel.: 011 - 23232481/23213504
Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018.
Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664
Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry)

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Written By: Simran Kaur Vij

Simran is an insurance expert with more than 3 years of experience in the industry. She may have all the answers to your insurance queries. With a background in Banking, she proactively helps her readers to stay on par with all the latest Insurance industry developments.