ICICI Life Insurance Policy Status
You can check your ICICI Life Insurance policy status in under two minutes via the customer portal, mobile app, SMS, or customer care call. No branch visit is needed for most checks. Regularly checking your status helps you confirm your premium was received, your policy is active, and your next due date, so you don't accidentally let it lapse.
Understanding Policy Status Meanings
| Status | Meaning |
|---|---|
| Active | Your policy is running normally. |
| Grace Period | Premium is pending but the policy is still active. |
| Lapsed | Policy stopped due to unpaid premium. |
| Surrendered | Policy has been closed. |
| Matured | Policy term has ended. |
How to Check ICICI Life Insurance Policy Status
You can check the status of your ICICI Life Insurance Policy in two ways: online and offline.
Online Methods
- Visit their official website.
- Download their official application from the Play Store/App Store.
- Send them an SMS.
Offline Methods
- Visit one of their nearest branch offices.
Let's look at the steps you need to take to check your ICICI Life Insurance Policy Status.
What Information Can You Check in Your Policy?
Once you log in, you can view:
- Policy status (Active or Lapsed)
- Premium due date
- Next premium amount
- Sum assured
- Policy term
- Nominee details
- Fund value (for ULIPs)
- Policy document
- Transaction history
Steps to Check ICICI Insurance Policy Status Online
ICICI Life, with its customer portal, makes it easier for policyholders to manage and check policy status without any waiting period. Get access to your policy details and check your policy status 24/7 on the go using the ICICI customer portal.
Through the Official Website of ICICI
To check the policy status of your ICICI Insurance Plan through their website, follow the steps mentioned below:
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Step 1: Visit the Customer Login Page
Visit the homepage of the ICICI website and click on the "Login" button on the center-top of the page. On clicking the "Login" button, a drop-down menu appears. Click on "Customer" from the drop-down, which will redirect you to the customer login page.
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Step 2: Log In or Register
If you are an existing ICICI Life customer, you can enter your mobile number/email ID and password to sign in to the customer portal. You can also choose an activity from the "Start In" drop-down, such as "view policy details" or "check fund value," and you will be redirected to the selected page.
For example, if you click on "view policy details," you can scan through all the information related to your policy(s), such as status, total sum assured, etc.
In case you are not an existing ICICI Life Customer, click on the "New User" button to register yourself.
To register, you have the option of entering either your email ID/mobile number/policy number. You must also mandatorily enter your date of birth and click on "Submit" to proceed with the registration. NRIs may sign up with their email IDs only.
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Step 3: Generate OTP and Set Password
Having completed the previous step, you will have to generate a one-time password (OTP) for verification. Click on "Generate OTP" on the new page, and you will receive the OTP via SMS/Email, depending on the information you provided in the previous step. Check your Email/SMS and enter the OTP to be able to set a password. After you have selected the password, you may log in to the portal with your credentials.
After successful registration, the account will be activated 6 hours after your policy has been issued. To check the status of your application, you may click on "Application Tracker" on the same page.
Through the Official Application of ICICI
ICICI Life has come up with an easy way for customers to view and manage their life insurance plans via the ICICI Life Mobile App. The app allows all activities including checking the policy status, viewing various plans, tracking applications, claim status, uploading and editing documents, premium payment, and more.
Here are the steps you have to follow to check your ICICI Policy Status through the application.
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Step 1: Download the App
Download the ICICI Life Mobile App from the Play Store/App Store on your mobile.
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Step 2: Log In
After the app has been downloaded, open the app and log in with your email ID/mobile number and password. Use the same password that you have for the online ICICI customer portal. You can also log in via OTP. Enter your email ID/mobile number and enter the OTP received to sign in successfully.
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Step 3: Access Services
On successful login, you will be on the homepage, able to view a plethora of services. Users can easily navigate to what they are looking for and follow the instructions on the app to perform different functions like tracking their claims, generating e-statements, paying premiums, meeting advisors, and more.
Steps to Check ICICI Life Insurance Policy Status via SMS
ICICI Life Insurance customers can check their policy status by using the SMS Helpline service. Get details on the due date for premium payment, policy status, portfolio fund value, policy Net Asset Value, and more by sending a simple SMS to their helpline service.
The customer must register their mobile number with the company before availing of the SMS service. You can do so by sending an SMS to 56767. Type REG, followed by your 8-digit policy number and your date of birth.
To get updates on your policy via SMS, type PST, followed by your policy number, and send it to 56767.
Steps to Check ICICI Life Insurance Policy Status via Call
You can also avail of services over call. Customers in India can get policy-related information over a call.
- For calls within India: Dial 1860 266 7766.
- For NRIs: Call +91 22 6193 0777 for any policy-related information.
Steps to Check ICICI Life Insurance Policy Status via Email
Email your concerns and queries from your registered email ID to [email protected].
Offline Process to Check ICICI Life Insurance Policy Status
To check ICICI Pru Policy Status offline, you can visit one of their nearest branch offices. Visit the ICICI Life Insurance Branch Locator, enter your area pin code, and locate the nearest branch office.
Visit their branch office and provide your policy details, and one of their representatives will help you with your policy status.
Still Confused About Your ICICI Life Insurance Policy Status?
If you are still confused about your ICICI Life Insurance policy status, you can contact us at PolicyX using the below-mentioned channels. PolicyX is an IRDA-approved web aggregator that will help you know your policy status.
- Official Website Link: PolicyX.com
- You can click on the below tab to contact us.
- You can call our toll-free number 1800-4200-269 to receive expert guidance.