HDFC Child Plan

For a smooth and hassle-free claim experience, follow the below steps:

• Visit the official website of HDFC Life Insurance Company.
• Take your cursor to the tab 'Customer Service'.
• Click on 'Policy Servicing'.
• Click on the tab 'Make a claim' present at the menu bar.
• Slightly scroll down to initiate the claim.
• Click on the tab' Click here' under 'How to make a claim category'.
• Click on the tab 'Request a Claim'.
• Fill in the details and click on the tab 'Submit'.
• Submit the required documents.

After receiving all the documents, the company will verify the details as per their norms. On successful completion, the claim will be settled and the amount will be transferred to the nominee/claimant's bank account and the same will be communicated to him/her over call or email.

Submit the necessary documents requested by the company to process the claim.

In the case of natural death:

• Claim form
• Death certificate
• Original Policy Documents
• Claimant's Identity & Residence Proof
• Medical records at the time of death & past illnesses
• Account details of the nominee/claimant

In the case of un-natural Death (Accidental death/Murder/Suicide):

• Claim form
• Death certificate
• Original Policy Documents
• Claimant's Identity & Residence Proof
• FIR, Police Inquest Report & Panchanama
• Post Mortem Report
• Account details of the nominee/claimant

If you are a registered user, you can easily check the policy status online. For the same, you have to simply log in to the e-portal with the customer ID and password. You can also check the status via the SMS facility (SMS Life to 56161) only if you are a registered user.

You can renew your HDFC Child Plan online. Below are the steps that you have to follow.

• Log in with your Customer ID and Password on the official website of the company.
• Select the HDFC Child Plan that is due for renewal payment.
• Click on 'Renewal Premium Now'.
• Choose the desired option and make the payment.
• Print the payment receipt.

You can also renew your HDFC child plan from PolicyX.com. Contact our customer service for more details.

The insured should submit all the policy documents, along with a duly signed surrender form at any branch of the company (within the city). Within 72 hours, the company will make a refund to the registered bank account after deducting all cancellation charges, stamp duty, and medical test charges (if any).

Usually, it is not allowed as the selected mode cannot be changed. In exceptional cases, if the plan allows you to change the premium payment term, the insurance company will request you to provide a written request before it can act on your request.