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Navi Health Insurance Customer Care
Navi Health Insurance excels at empowering policyholders through seamless customer support. You can contact Navi Health Insurance Company Limited representatives via their toll-free number, email, WhatsApp, or by visiting/sending a letter to your nearest regional branch.
Learn how to contact Navi Insurance customer care for any queries related to your health insurance policy, the status of your claim settlement, and more. If you are not satisfied with the customer care support, details for grievance redressal offices and their contact information are provided below.
How to Get in Touch With Navi Health Insurance Customer Care?
Do you have queries regarding your policy, its terms and conditions, claim settlement, or other concerns? Below are the ways to reach Navi Health Insurance customer support:
Address: Navi General Insurance Limited, Vaishnavi Tech Square, 7th Floor, I Ballur Village Taluk, Bagalur, Begur, Bengaluru, Karnataka 560102
| Modes of Contact | Contact Details |
|---|---|
| Toll-free number (24x7) | 1800 123 0004 |
| Toll-free (For policy) | +91 8147 544 555 |
| Contact for senior citizens | seniorcare@navi.com |
| 9811956696 | |
| Email (customer support) | insurance.help@navi.com |
How to Apply for Navi Health Insurance Grievance Redressal?
Find below the contact details of the Grievance Redressal Officer of Navi Health Insurance and the regional branches of the Ombudsman where you can submit your complaint:
- Step 1: Have a query regarding your Navi health insurance? Or are you facing issues with claim settlement procedures? Contact the customer care executives of Navi Health Insurance at 1800 123 0004 or send an email to insurance.help@navi.com or seniorcare@navi.com (for senior citizens).
- Step 2:
You can write a letter to Navi Health Insurance Limited at the following addresses:
Bengaluru Branch Address: Navi General Insurance Limited Registered Office: Vaishnavi Tech Square, 7th Floor, Iballur Village Taluk, Begur Hobli, Bengaluru, Karnataka- 560 102.
Mumbai Branch Address: 601-602, Inizio, Cardinal Gracious Road, Chakala, Andheri (East), Mumbai - 400 059
Grievance Officer (GO) Name: Mr. Ratish Ghag
Contact Number: +91 88798 33409
Email: ratish.ghag@navi.comNew Delhi Branch Address: ITL - Twins Tower - 701, B-9, Netaji Subhash Place, New Delhi-110034
Grievance Officer (GO) Name: Mr. Ravinders Kumar
Contact Number: +91 81475 44555
Email: ravinder.kumar@navi.com - Step 3:
If you feel you haven't received sufficient help through customer support, contact the Grievance Redressal Officer (GRO) of the company.
Grievance Redressal Officer:
GRO Name: Aruna Pogula
Contact Number: +91 99458 57657
Email: gro@navi.comHead Customer Experience Email: head.customerexperience@navi.com
- Step 4: Still confused or haven't received assistance with your query? You have further options to resolve your queries. You can contact or write to the nearest Insurance Ombudsman office for Navi Health Insurance.
Below is the list of Navi health insurance ombudsman offices with their addresses:
Addresses of the Insurance Ombudsman Offices
| Office Details | Jurisdiction of Union Territory or District |
|---|---|
| Ahmedabad Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| Bengaluru Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in | Karnataka |
| Bhopal Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in | Madhya Pradesh, Chhattisgarh |
| Bhubaneswar Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009. Tel: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in | Odisha |
| Chandigarh Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in | Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh |
| Chennai Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018. Tel: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in | Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry) |
| Delhi Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Tel: 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in | Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh |
| Guwahati Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM). Tel: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| Hyderabad Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel: 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry. |
| Jaipur Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in | Rajasthan |
| Ernakulam Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in | Lakshadweep, Mahe - a part of Union Territory of Puducherry |
| Kolkata Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072. Tel: 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in | West Bengal, Sikkim, Andaman & Nicobar Islands |
| Lucknow Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in | Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhadra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Ghazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajganj, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar) |
| Mumbai Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in | Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane |
| Noida Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, District: Gautam Buddh Nagar, U.P. - 201301. Tel: 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| Patna Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Tel: 0612-2680952 Email: bimalokpal.patna@cioins.co.in | Bihar, Jharkhand |
| Pune Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411030. Tel: 020-41312555 Email: bimalokpal.pune@cioins.co.in | Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region. |
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