Navi Health Claim Settlement Ratio
  • Understand What is CSR
  • Check the CSR of Navi Health
  • Explore the Claim Settlement process
ManipalCigna Health Insurance
Buy Policy in just 2 mins

Buy Policy in just 2 mins

Happy Customers

2 lakh + Happy Customers

Free Comparison

Free Comparison

Customized Health Insurance Plan for you.

Get upto 15% Online Discount*

Select Members You Want To Insure

Age of Eldest Member

Navi Health Insurance Claim Settlement Ratio

Checking the Navi Health Insurance Claim Settlement Ratio is one of the important things that should be kept in mind. Having a clear picture of how the company performs can help you and your family from further stress that you may face at the time of an unannounced medical emergency.

In the article below, we will discuss the Navi General Insurance Claim Settlement ratio.

Health Insurance Claim Settlement Ratio

What is Claim Settlement Ratio?

The claim settlement ratio (CSR) acts as an indicator that compares the proportion of health insurance claims settled by an insurer during a financial year against the total number of claims raised. This one factor gives you an idea of the reliability of the health insurance company. Every year, the Insurance Regulatory and Development Authority of India (IRDAI) releases the claims settlement details of general and health insurance companies enabling the customers to analyze the claim settlement ratios of all the insurance providers in India and make an informed decision for the betterment of their future.

Navi General Insurance Claim Settlement Ratio

Since now you know the what claim settlement ratio is, let us give you an insight into Navi Health Insurance's claim settlement performance. For health insurance companies this ratio is published for different periods of time such as less than 3 months, 3 months to 6 months to up to 5 years. In the below table, you can check the current Navi Health Insurance claim settlement Ratio in accordance to the time frames stated above.

Health Insurance Companies

Make Health Your Top Priority Banner

Complete Health Suraksha Banner

Status of Navi Health Insurance Claim Settlement Ratio - 2021-22

Financial Year 2021-22
Age Analysis of Number of Claims Paid (%)< 3 months3 months to 6 months6 months to <1 year1 year to <3 year3 years to <5 years5 years
Claims Settled 99.990.

What Is The Claim Procedure Of Navi Health Insurance Plans?

  • Cashless Claims: wherein the insurance company settles the medical bill directly with the hospital. It works as a great way to lessen the burden on the customers
  • Reimbursement Claims: wherein the policyholders are required to clear their medical expenses arising out of hospitalisation first and then raise a reimbursement claim by submitting proper medical bills and documents.

The claim procedures for both these methods are described below.

Cashless Claim Procedure

  • Intimate the company about your claim request by calling its toll-free number or writing an email.
  • For planned hospitalisation, notify the company at least 48 hours prior to admission. And in case of emergency hospitalisation, the claim notification should be sent to the company within 24 hours of admission to the hospital or before discharge whichever is earlier.
  • Provide the health card along with photo identification proof of the policyholder to the hospital authorities.
  • Duly fill out the cashless request form and submit it to the hospital.
  • The pre-Authorisation request form will be sent by the hospital to the cashless department of TPA.
  • At the time of discharge, the hospital will forward a final authorisation request.
  • The discharge will be done post receipt of the final authorisation letter by the hospital.

Reimbursement Claim Procedure

  • Customers are required to settle all the hospital bills.
  • At the time of discharge, he/she must collect all the important documents provided by the hospital including the discharge summary and bills.
  • Submit all these documents to the company or Third-Party Administration within 15 days from the date of discharge.
  • The company will verify all the documents. On approval, the claim amount will be released.

Navi Health Insurance Plan

Navi Health Plan

A comprehensive health insurance plan that can be opted on an Individual or Non-Floater or Family Floater basis.

Unique Features

  • Modern Treatment Available
  • AYUSH treatment available
  • Organ Donor Expense covered

Navi Health Insurance Reviews

Read what our customers have to say about Navi Health health insurance company

Customer Review Image

Anshul Parera


March 28, 2024

PolicyX was a great resource when I was shopping for health insurance. Got to know a few insights about the company I hold a policy with, Niva Bupa.

Customer Review Image

Mohit Singh


February 26, 2024

I wanted to buy a health insurance policy as I have turned 27 and was planning to get married. PolicyX suggested me Niva Bupa Aspire plan, which will cover me as well as my future wife. They he...

Customer Review Image

Vicky Choudhury


October 5, 2023 s platform simplified my search for health insurance, and Navi Health Insurance offered the ideal coverage. I m grateful for their services.

Customer Review Image

Veer Singh


October 5, 2023

I was pleasantly surprised by the ease of purchasing Navi Health Insurance through The policy offers peace of mind, and the premiums are reasonable.

Customer Review Image

Varun Kapoor


October 5, 2023 and Navi Health Insurance make a great team. I received personalized assistance and found a health insurance plan that fits my family s needs perfectly.

Customer Review Image

Urvashi Patel


October 5, 2023

I appreciate for introducing me to Navi Health Insurance. The policy has been a lifesaver in times of need, and the claims process is efficient.

Customer Review Image

Uday Joshi


October 5, 2023

I ve been a satisfied customer of Navi Health Insurance through for three years. Their commitment to customer service and coverage options is impressive.

Customer Review Image

Tarun Nair


October 5, 2023

Navigating the world of health insurance can be confusing, but s interface made it straightforward. Navi Health Insurance had everything I needed.

View All Navi Health Insurance Reviews

Naval Goel

Reviewed By : Naval Goel

Naval Goel is the CEO & founder of Naval has an expertise in the insurance sector and has professional experience of more than a decade in the Industry and has worked in companies like AIG, New York doing valuation of insurance subsidiaries. He is also an Associate Member of the Indian Institute of Insurance, Pune. He has been authorized by IRDAI to act as a Principal Officer of Insurance Web Aggregator.