Navi Health Insurance Policy Cancellation Process | PolicyX
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Cancel Navi Health Insurance

Cancelling a Navi Health Insurance policy involves specific steps, especially during the free-look period for the maximum possible refund. Policyholde ...Read More

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Written by Simran Nirala
Reviewed by Anchita Bhattacharyya
Published: 8 Oct 2024
Updated: 26 Jul 2026
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How to Cancel Navi Health Insurance?

Are you considering canceling your Navi Health Insurance policy? This page provides a comprehensive guide on how to cancel your Navi Health Insurance policy, including the free-look cancellation benefit, refund details, and customer service contact information.

Health insurance policies are crucial for ensuring the medical and financial safety of policyholders and their families. While they cover medical expenses and provide peace of mind, you, as the policy owner, have the freedom to cancel or retain your policy for healthcare coverage.

When is the Right Time to Cancel a Navi Health Insurance Policy?

Canceling your health insurance during the free-look period is generally the most advantageous option. Navi Health Insurance policy cancellation within this period ensures you receive the maximum possible refund of your overall paid premium.

During the free-look period, you are eligible for an approximately 100% refund, with deductions only for health examination costs, if applicable. If you cancel your policy beyond the free-look period, a standard refund will be processed based on the policy tenure and the number of days the policy was active, as outlined in your policy documents.

How to Cancel Navi Health Insurance in the Free-Look Period?

Follow these steps for your Navi Health Insurance policy cancellation:

  1. Submit Cancellation Request

    Write a letter stating the reason(s) for your policy's cancellation. Attach this letter along with the cancellation form and other required policy documents. Remember, you typically have 15 days from the policy receipt date to initiate the cancellation procedure during the free-look period.

  2. Choose Submission Method

    Visit the insurer's official website to find the policy cancellation option. Fill in all necessary details and proceed with the cancellation. Alternatively, you can visit the company's registered office to submit the cancellation form and other documents in person.

  3. Provide Banking Details

    Submit your banking details to the insurer and specify whether you prefer your refund via cheque or direct bank transfer. The company will then begin verifying your cancellation reason.

  4. Receive Refund

    After verification, the Navi Health Insurance company will initiate the refund process. You should receive the refund within 7-10 business days. Please note that some deductions will apply to the overall paid premium. These deductions may include:

    • Expenses incurred by the insurer for any health check-up conducted before policy issuance.
    • Pro-rata risk premium for the unexpired policy period (if applicable).
    • Stamp duty or other administrative charges.

What Should I Do During the Free-Look Period of Navi's Health Policy?

To make the most of your free-look period, consider these actions:

  • Review all details you provided in your policy forms to ensure accuracy.
  • Thoroughly examine the policy documents, terms and conditions, coverage benefits, and other important clauses.
  • Set a reminder for the free-look period's end date. This will help you decide whether to keep or cancel the policy before the deadline.
  • Maintain continuous communication with your insurer to stay informed about any policy updates.
  • Finally, if you find that the policy's terms and conditions do not align with your expectations, you can proceed with cancellation during this period. Your decision at this stage will be final.

Contact Details of Navi Health Insurance

Modes Of Contact Contact Details
Toll-free number 1800 123 0004
Registered Office Navi General Insurance Limited
Vaishnavi Tech Square,
7th Floor, Iballur Village Taluk,
Bagalur, Begur, Bengaluru,
Karnataka 560102

Still have questions about how to cancel Navi Health Insurance? Connect with the experts at PolicyX by calling 1800 4200 269 or emailing us at [email protected].

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Frequently Asked Questions

The 4 most-asked questions about Cancel Navi Health Insurance, answered.

If you cancel your policy before the free-look period, you’ll get a full refund (after deduction of health check-up expenses, if the insurer has invested before policy issuance). Beyond that, there will be a refund till a specific period on deducting charges like stamp duty, pro-rated premium risks, etc.
There is a specific deduction on cancelling your Niva health insurance policy after the free-look period. Depending on the tenure of the unexpired policy (say 1/2/3 year/s), the refundable premiums are decided or as per the terms mentioned in your policy’s schedule.
Yes, before cancelling your Navi health policy you need to state the reasons in writing (15 days before initiating it).
The free-look period varies from insurer to insurer ranging from 10-30 days per the IRDAI rules. The free look period of Navi health insurance is up to 15 days.

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