Chola MS Customer Care
  • Cholamandalam MS Customer Care
  • Chola Health Insurance Branch Locator
  • Grievance Redressal Chola MS Health Insurance
Cholamandalam MS Health Insurance
premium

Network hospitals

11000+

premium

Incurred claim ratio

67.88%

premium

Sum insured

Up to 5 CR

premium

No. of Plans

8

premium

Solvency Ratio

2.0

premium

Pan India Presence

196

Customized Health Insurance Plan for you.

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Select Members You Want To Insure

Age of Eldest Member

premium

Network hospitals

11000+

premium

Incurred claim ratio

67.88%

premium

Sum insured

Up to 5 CR

premium

No. of Plans

8

premium

Solvency Ratio

2.0

premium

Pan India Presence

196

Cholamandalam MS health insurance customer care

Chola MS or Cholamandalam MS Health Insurance customer support is bound to provide the best customer services to its policyholders and new customers. Have a question related to your policy's terms and conditions, claim settlement, policy renewal or about buying a new health policy under Chola MS Health Insurance? The Chola Health Insurance customer care is always ready to give you a smooth query resolution, quickly.

This page has all the contact details of Chola MS customer services and their grievance redressal proceedings, etc. Read further to know more about how to contact them if you have such queries..

How to contact Chola MS health insurance customer care?

Here is the Chola Health Insurance customer care number and other details through which you can file your complaint or raise your query to the company's authority:

Registered Office: Cholamandalam MS General Insurance Company Ltd 2nd Floor, "Dare House", No.2, NSC Bose Road, Chennai - 600001, India

Modes of Contact Contact Details
Website https://www.cholainsurance.com/
Toll-free number 1800-208-9100
Contact for abroad +91 44 6166 3400
Contact for senior citizens seniorcitizensupport@cholams.murugappa.com
WhatsApp number 7305234433
Chatbot 'Joshu' is the automated customer support chatbot of Chola MS
Email (customer support) customercare@cholams.murugappa.com

Cholamandalam MS Health Insurance Grievance Redressal

Want to get your health insurance policy-related queries resolved? Here's how you can connect with the customer care of Cholamandalam MS Health Insurance. Also, if you find any negligence in the company's customer care services, get connected with the grievance redressal offices of Chola MS Insurance.

Step 1 Give a call to the customer care of the company, the details of which are given below:

Contact number: 1800-208-9100 Contact (for abroad customers): +91 44 6166 3400 E-mail: customercare@cholams.murugappa.com Email (for senior citizens): seniorcitizensupport@cholams.murugappa.com

You can also write to the Grievance cell of the company at, Manager, Grievance Cell, Hari Nivas Towers First Floor, #163, Thambu Chetty Street, Parry's Corner, Chennai - 600 001

Step 2 If your issue remains unresolved till this point in time, you can proceed with this escalation matrix to reach the nodal officer of the company, specifications of which are given below:

Nodal Officer: Nodalescalation@cholams.murugappa.com

Step 3 The tertiary level of support is governed by the grievance redressal officer of the company, if you stay unsatisfied with the proceedings or in case you didn't find the help sufficient.

Chief Grievance Officer: GRO@cholams.murugappa.com

Step 4 If you still find any negligence and/or delay in getting a resolution against your query, carry forward the same to the insurance ombudsman offices of the company. Check here the details and addresses of the Insurance Ombudsman offices of Chola MS Health Insurance.

Addresses of the Insurance Ombudsman Offices

Office Details Jurisdiction of union territory or district
AHMEDABAD
Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.
Tel.: 079 - 25501201/02/05/06
Email: bimalokpal.ahmedabad@cioins.co.in
Gujarat, Dadra & Nagar Haveli, Daman and Diu
BENGALURU
Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@cioins.co.in
Karnataka
Bhopal
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.
Tel.: 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@cioins.co.in
Madhya Pradesh Chhattisgarh
Bhubaneswar
Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009.
Tel.: 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@cioins.co.in
Odisha
Chandigarh
Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017
Tel.: 0172 - 2706196 / 2706468
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@cioins.co.in
Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh
Chennai
Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018.
Tel.: 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@cioins.co.in
Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry)
Delhi
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.
Tel.: 011 - 23232481/23213504
Email: bimalokpal.delhi@cioins.co.in
Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh
Guwahati
Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM).
Tel.: 0361 - 2632204 / 2602205
Email: bimalokpal.guwahati@cioins.co.in
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Hyderabad
Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122
Fax: 040 - 23376599
Email: bimalokpal.hyderabad@cioins.co.in
Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry.
Jaipur
Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: bimalokpal.jaipur@cioins.co.in
Rajasthan
Ernakulam
Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.
Tel.: 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@cioins.co.in
Lakshadweep, Mahe-a part of Union Territory of Puducherry
Kolkata
Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072.
Tel.: 033 - 22124339 / 22124340
Fax: 033 - 22124341
Email: bimalokpal.kolkata@cioins.co.in
West Bengal, Sikkim, Andaman & Nicobar Islands
Lucknow
Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331
Fax: 0522 - 2231310
Email: bimalokpal.lucknow@cioins.co.in
Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar)
Mumbai
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.
Tel.: 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@cioins.co.in
Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane
Noida
Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253
Email: bimalokpal.noida@cioins.co.in
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
Patna
Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.
Tel.: 0612-2680952
Email: bimalokpal.patna@cioins.co.in
Bihar, Jharkhand
Pune
Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030.
Tel.: 020-41312555
Email: bimalokpal.pune@cioins.co.in
Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Did you get all the answers to your query? Or need more specifications related to your policy or customer support of the Cholamandalam MS health insurance company? PolicyX.com is here to help you out with this. Give us a call at 1800 4200 269 or write us at helpdesk@policyx.com

Chola MS Health Insurance Customer Care: FAQ's

1. How can I check my claim status for Chola MS Health policy?

You can check your claim status by sending a text message at "CHOLA" to 56677.

2. What is the full form of Chola MS health insurance company?

The full name is Cholamandalam MS General Insurance Company India Limited (abbreviated as Chola MS). It is a joint venture consisting of the Murugappa Group and Mitsui Sumitomo Insurance Company Limited, Japan.

3. When can I contact the customer care number of Chola Health Insurance?

You can reach out to the Chola MS health insurance customer service any time of the day. They are active round the clock, to help their customers and policyholders.

4. How can I raise a grievance against my Cholamandalam MS health insurance policy?

Give a call to Chola MS insurance customer care number 1800-208-9100 (for health and other policies, except motor insurance) to get info about their grievance redressal offices.

5. Where can I find a solution for my Chola health policy claim settlement?

Write an email to customercare@cholams.murugappa.com requesting the claim settlement progress of your policy.

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Cholamandalam MS Health Insurance Reviews

Read what our customers have to say about Cholamandalam MS Health Insurance Company

Customer Review Image

Akhil Dev

Chennai

June 6, 2022

Good company. The company supports you financially at the time of medical emergency and offers great and satisfactory services to its customers.

Customer Review Image

Darshan Pal

Hyderabad

October 19, 2021

It was nice to see very diligent agent who helped me buy plan from cholamandalam...i think she got me a pretty good deal wih many benefits

Customer Review Image

Siddhant Kapoor

Kolkata

October 13, 2021

just renewed my health plan with the company...got some decent discounts for loyalty program! All in all it s been a good, hassle free equation!

Customer Review Image

Vivek Dhaiya

Ludhiana

October 11, 2021

It is indeed a 5-star company. I am happy with the products available and the services that the customer-care support team provides.

Customer Review Image

Akshay Dewan

Chennai

October 8, 2021

Really nice how they have thoughtfully curated their product range...i m pretty sure i have done the right thing getting my Health insurance from here :)

Customer Review Image

Savitri Devi

Chennai

October 7, 2021

their reputation stands true for itslef! such quick service by the team...im more than impressed! Keep rising ...good luck and thanks again!

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Tanay Charkravarty

Goa

September 9, 2021

i had to settle claims for the hospitalization bills...it was very expensive but Chola mandalam covered a large portion and helped me a lot :))) Thx guys

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Naina Desai

Jalandhar

September 9, 2021

Chola plans se I got kaafi cheaper deals...i did thorough comparison and got a health plan mere parents ke liye

View All Cholamandalam MS Health Insurance Reviews

Simran Nirala

Written By: Simran Nirala

Simran has an experience of 3 years in insurance content writing. She transitioned from hospitality to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner she keeps her audience hooked and solves their doubts smoothly.