Chola MS Customer Care

Cholamandalam MS Health Insurance Customer Care

Chola MS Health Insurance customer support is committed to providing excellent services to its policyholders and new customers. Do you have questions related to your policy's terms and conditions, claim settlement, policy renewal, or buying a new health policy under Chola MS Health Insurance? The Chola Health Insurance customer care team is ready to assist you promptly.

This page contains all the contact details for Chola MS customer services and their grievance redressal procedures. Learn how to contact them for any queries.

How to Contact Chola MS Health Insurance Customer Care?

Here are the Chola Health Insurance customer care numbers and other details to file a complaint or raise a query:

Registered Office: Cholamandalam MS General Insurance Company Ltd, 2nd Floor, "Dare House", No.2, NSC Bose Road, Chennai - 600001, India

• Website: cholainsurance.com
• Toll-free number: 1800-208-9100
• Contact for abroad: +91 44 6166 3400
• Contact for senior citizens: [email protected]
• WhatsApp number: 7305234433
• Chatbot: 'Joshu' (automated customer support chatbot of Chola MS)
• Email (customer support): [email protected]

Cholamandalam MS Health Insurance Grievance Redressal

To resolve your health insurance policy-related queries, here's how to connect with Cholamandalam MS Health Insurance customer care. If issues persist with customer care services, you can contact the grievance redressal offices of Chola MS Insurance.

1. Step 1: Contact Customer Care

   Call the company's customer care:

   • Contact number: 1800-208-9100
   • For abroad customers: +91 44 6166 3400
   • Email: [email protected]
   • For senior citizens: [email protected]

   Alternatively, write to the Grievance Cell at: Manager, Grievance Cell, Hari Nivas Towers First Floor, #163, Thambu Chetty Street, Parry's Corner, Chennai - 600 001

2. Step 2: Escalate to Nodal Officer

   If your query remains unresolved, escalate to the Nodal Officer:

   Nodal Officer Email: [email protected]

3. Step 3: Contact Chief Grievance Officer

   If still unsatisfied, contact the Chief Grievance Officer:

   Chief Grievance Officer Email: [email protected]

4. Step 4: Approach the Insurance Ombudsman

   If the issue is still unresolved, contact the insurance ombudsman offices. Details and addresses of these offices are provided below.

Addresses of the Insurance Ombudsman Offices

• AHMEDABAD

  Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.

  Tel.: 079 - 25501201/02/05/06

  Email: [email protected]

  Jurisdiction: Gujarat, Dadra & Nagar Haveli, Daman and Diu

• BENGALURU

  Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.

  Tel.: 080 - 26652048 / 26652049

  Email: [email protected]

  Jurisdiction: Karnataka

• BHOPAL

  Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.

  Tel.: 0755 - 2769201 / 2769202

  Fax: 0755 - 2769203

  Email: [email protected]

  Jurisdiction: Madhya Pradesh, Chhattisgarh

• BHUBANESWAR

  Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009.

  Tel.: 0674 - 2596461 /2596455

  Fax: 0674 - 2596429

  Email: [email protected]

  Jurisdiction: Odisha

• CHANDIGARH

  Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017

  Tel.: 0172 - 2706196 / 2706468

  Fax: 0172 - 2708274

  Email: [email protected]

  Jurisdiction: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat, and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh

• CHENNAI

  Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018.

  Tel.: 044 - 24333668 / 24335284

  Fax: 044 - 24333664

  Email: [email protected]

  Jurisdiction: Tamil Nadu, Puducherry Town, and Karaikal (which are a part of Puducherry)

• DELHI

  Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.

  Tel.: 011 - 23232481/23213504

  Email: [email protected]

  Jurisdiction: Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh

• GUWAHATI

  Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM).

  Tel.: 0361 - 2632204 / 2602205

  Email: [email protected]

  Jurisdiction: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland, and Tripura

• HYDERABAD

  Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.

  Tel.: 040 - 23312122

  Fax: 040 - 23376599

  Email: [email protected]

  Jurisdiction: Andhra Pradesh, Telangana, Yanam, and part of the Union Territory of Puducherry.

• JAIPUR

  Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.

  Tel.: 0141 - 2740363

  Email: [email protected]

  Jurisdiction: Rajasthan

• ERNAKULAM

  Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.

  Tel.: 0484 - 2358759 / 2359338

  Fax: 0484 - 2359336

  Email: [email protected]

  Jurisdiction: Lakshadweep, Mahe-a part of Union Territory of Puducherry

• KOLKATA

  Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072.

  Tel.: 033 - 22124339 / 22124340

  Fax: 033 - 22124341

  Email: [email protected]

  Jurisdiction: West Bengal, Sikkim, Andaman & Nicobar Islands

• LUCKNOW

  Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.

  Tel.: 0522 - 2231330 / 2231331

  Fax: 0522 - 2231310

  Email: [email protected]

  Jurisdiction: Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar)

• MUMBAI

  Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.

  Tel.: 022 - 26106552 / 26106960

  Fax: 022 - 26106052

  Email: [email protected]

  Jurisdiction: Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane

• NOIDA

  Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.

  Tel.: 0120-2514252 / 2514253

  Email: [email protected]

  Jurisdiction: State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur

• PATNA

  Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.

  Tel.: 0612-2680952

  Email: [email protected]

  Jurisdiction: Bihar, Jharkhand

• PUNE

  Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030.

  Tel.: 020-41312555

  Email: [email protected]

  Jurisdiction: Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Need further assistance with your policy or Cholamandalam MS health insurance customer support? PolicyX.com can assist you. Give us a call at 1800 4200 269 or write to us at [email protected]