New India customer care
  • New India's Seamless Customer Support
  • New India Insurance Customer Care
  • New India Health Insurance Grievance Redressal
New India Health Insurance
premium

Network hospitals

3000+

premium

Incurred claim ratio

103.33%

premium

Sum insured

Up to 1 CR

premium

No. of Plans

10

premium

Solvency Ratio

1.8

premium

Pan India Presence

1900+

Customized Health Insurance Plan for you.

Get upto 15% Online Discount*

Select Members You Want To Insure

Age of Eldest Member

premium

Network hospitals

3000+

premium

Incurred claim ratio

103.33%

premium

Sum insured

Up to 1 CR

premium

No. of Plans

10

premium

Solvency Ratio

1.8

premium

Pan India Presence

1900+

A complete guide to New India Health Insurance customer care

'Satark rahein, savdhaan rahein, scam se bachein! Don't get confused and call only the right New India Health Insurance customer care number.'

'Tring, Tring, Tring' (phone ringing).

'Hello! Am I talking to the New India Health Insurance customer care?'

'Hello ma'am, yes we're here to help you!

'XXXXXXX7844 is my policy number and I've to apply for a hospitalisation claim against my health policy in your company, when can I expect to get my claim amount?'

'Yes ma'am I can see you've applied for a claim, but I want to let you know your bank account, and other personal details before crediting the amount to your account. We would also require a token amount from you to initiate your claim procedure. Kindly transfer a token amount of INR 10,000 to us and we'll start the process of your claim settlement.'

Voila! You're scammed. This was the story of Kavya, a homemaker who was an inch away from being scammed. It's not just an example of the scenarios nowadays, these kinds of scams are happening to many of us. But why and how did it even happen?

All due to the negligence and lack of research for authentic contact numbers related to the company. But, worry not! We'll help you navigate through the right contact details of customer care and the correct grievance redressal of the New India Health Insurance company. Read further to know more.

How can I contact New India Assurance Health Insurance customer care?

Find below the New India Assurance health insurance customer care number, email id, branch addresses, and so on:

Registered Office: The New India Assurance Co. Ltd. #87, MG Road, Fort Mumbai, 400 001

Modes of Contact Contact Details
Website https://www.newindia.co.in/
Toll-free number 1800 209 1415
Contact for senior citizens 022-22708348
Chatbot 'NIA' is the automated chatbot of New India Assurance Insurance Company 'Talk to Customer Support'
WhatsApp number 9833319191
Branch Locator https://www.newindia.co.in/locate-us
Email (customer support) tech.support@newindia.co.in
Email (for senior citizens) seniorcitizencare.ho@newindia.co.in

New India Assurance Health Insurance Grievance Redressal

Find here the official process of grievance redressal of your New India Assurance Health Insurance policy.

Step 1 Are you seeking help with your policy's grievance query or have a question regarding the policy's coverage or terms and conditions? The best way to get help is by reaching out to the New India Health Insurance customer care number 1800 209 1415. You can push an email to tech.support@newindia.co.in or reach out to your nearest branch office. Find the nearest company branch for your grievance redressal here.

Step 2 If you don't find the support helpful, reach out or send a letter to the head/registered office of the New India Assurance Health Insurance, the details of which are given below;

Registered Office: The New India Assurance Co. Ltd. #87, MG Road, Fort Mumbai, 400 001

Step 3 Still not satisfied with customer support? Escalate your query to the grievance redressal officer of the company (Every city branch has a different reporting officer, so you need to navigate through your city's branch and reach out to the relevant grievance officer). Find here the grievance officer's contact details as per the nearest branch from your city.

Step 4 In a condition where your issue remains unresolved or unaddressed after connecting with the grievance cell of your area, you have the potential to reach out to the insurance ombudsman of the company. The table below has the addresses and locations of the New India Assurance Health Insurance Company for your grievance's redressal.

Address of the Insurance Ombudsman Offices

Office Details Jurisdiction of union territory or district
Ahmedabad
Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.
Tel.: 079 - 25501201/02/05/06
Email: bimalokpal.ahmedabad@cioins.co.in
Gujarat, Dadra & Nagar Haveli, Daman and Diu
Bengaluru
Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@cioins.co.in
Karnataka
Bhopal
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.
Tel.: 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@cioins.co.in
Madhya Pradesh Chhattisgarh
Bhubaneswar
Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009.
Tel.: 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@cioins.co.in
Odisha
Chandigarh
Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017
Tel.: 0172 - 2706196 / 2706468
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@cioins.co.in
Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh
Chennai
Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018.
Tel.: 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@cioins.co.in
Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry)
Delhi
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.
Tel.: 011 - 23232481/23213504
Email: bimalokpal.delhi@cioins.co.in
Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh
Guwahati
Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM).
Tel.: 0361 - 2632204 / 2602205
Email: bimalokpal.guwahati@cioins.co.in
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Hyderabad
Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122
Fax: 040 - 23376599
Email: bimalokpal.hyderabad@cioins.co.in
Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry.
Jaipur
Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: bimalokpal.jaipur@cioins.co.in
Rajasthan
Ernakulam
Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.
Tel.: 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@cioins.co.in
Lakshadweep, Mahe-a part of Union Territory of Puducherry
Kolkata
Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072.
Tel.: 033 - 22124339 / 22124340
Fax: 033 - 22124341
Email: bimalokpal.kolkata@cioins.co.in
West Bengal, Sikkim, Andaman & Nicobar Islands
Lucknow
Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331
Fax: 0522 - 2231310
Email: bimalokpal.lucknow@cioins.co.in
Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar)
Mumbai
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.
Tel.: 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@cioins.co.in
Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane
Noida
Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253
Email: bimalokpal.noida@cioins.co.in
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
Patna
Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.
Tel.: 0612-2680952
Email: bimalokpal.patna@cioins.co.in
Bihar, Jharkhand
Pune
Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030.
Tel.: 020-41312555
Email: bimalokpal.pune@cioins.co.in
Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Want any further assistance, but stuck where to find help? Worry not. You can reach out to us for any query related to New India insurance customer support. Connect with PolicyX.com at 1800 4200 269 or write us at helpdesk@policyx.com.

New India Health Insurance Customer Support: FAQ's

1. I'm 60, where can I find help with my New India health policy?

You can call the toll-free number of New India Assurance Health Insurance at 022-22708348 for senior citizen customer support.

2. How can I check the status of the New India Assurance health insurance policy?

To check the status of your policy, you need to visit the official website of the company. Then go to the 'customer login' section on the header corner and fill in all the details required to submit. After submitting the personal details, you'll be able to track the status of your policy.

3. Where can I find my customer ID of the New India Assurance health company?

Your customer ID is mentioned in your policy's documentation. However, you should know that the login ID and customer ID are different from each other.

4. Can I check my health insurance policy online?

Yes, you can check your New India Health Insurance policy online, either by visiting the company's official website or by reaching out to their customer care.

5. Can I reach out to the grievance redressal officer of New India Insurance if customer care fails to address my complaint?

Yes. Find here the details of the insurance ombudsman.

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Simran Nirala

Written By: Simran Nirala

Simran has an experience of 3 years in insurance content writing. She transitioned from hospitality to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner she keeps her audience hooked and solves their doubts smoothly.