New India Assurance Claim Settlement Ratio
  • Check and Compare CSR
  • CSR of New India Assurance
  • Explore the Claim Filing Process
New India Assurance Claim Settlement Ratio
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New India Health Insurance Claim Settlement Ratio

New India Health Insurance has catered 99.4 Lakh claims since its inception. The insurer understands the importance of a hassle-free claim settlement.

Buying a Health Insurance policy and not being able to settle your claims can be quite frustrating at times. Thus, to avoid such situations, it is important for you to always check the claim settlement ratio of your chosen company.

New India Assurance boasts an impressive CSR of 90.73% indicating its reliability as a health insurer. The Claim Settlement Ratio is important in choosing a health insurance company for coverage. The Claim Settlement Ratio or CSR helps the potential policyholder to evaluate the company’s ability to settle claims. The Insurance Regulatory and Development Authority of India (IRDAI) publishes the CSR of all insurance companies in their annual reports. One can easily check and compare the CSR of the preferred and all the other insurance companies.

Claim Settlement Ratio of New India Assurance Health Insurance Company

As per IRDAI, the New India Assurance Health Insurance Claim Ratio is 90.73%. Take a look at the below table to get the age analysis of the number of claims paid:

Status of New India Assurance Health Insurance Claim Settlement ratio
Claims Settled90.73%

How to File a New India Health Insurance Claim?

1. Intimate the Company

  • If you plan to be hospitalized, you must inform us 48 hours before the hospitalization or immediately during the injury/illness.
  • In case of emergency hospitalization, the company needs to be intimated within 24 hours.

2. Submission of Documents

After discharge from the hospital, the following documents need to be submitted within 7 days:

  • Bill, receipt, and discharge certificate/card from the hospital.
  • Cash Memos from the hospitals (s) / chemists (s), supported by proper prescriptions.
  • Receipt and Pathological test reports from pathologists supported by the note from the attending Medical Practitioner / Surgeon recommending such pathological tests / pathological.
  • Surgeon’s certificate stating the nature of the operation performed and the surgeon’s bill and receipt.
  • Attending Doctor’s/ Consultant’s/ Specialist’s / Anesthetist’s bill and receipt, and certificate regarding diagnosis.

In the case of post-hospitalisation, documents need to be submitted within 7 days of the treatment date. After all the verification is done, the company will settle the claim.

How To Check Claim Status with New India Assurance?

With the New India Assurance Company, you can easily manage your profile, make claims online, and track the status of your claims instantly. Below are some steps that you can follow to check the ‘Claim Status’ of your plan:

1. Check your claim status by registering/logging in to the Customer Portal

For new users

  • Visit https://newindia.co.in 
  • Register by clicking on the Customer Login/Registration Portal.
  • Fill in all the necessary details.
  • Once your ID and password are generated, you can log in using the same credentials and check your claim status by clicking on the ‘Claims’ tab and entering the policy number.

For existing users

  • Visit https://newindia.co.in
  • Log in with your ID & Password.
  • Once you get access to your policy details, you can check your claim status by clicking on the ‘Claims’ tab and entering the policy number.

2. Check Your Claim Status via Call and Mail

  • Customers can call the toll-free number to check their claim status. Toll-Free Number: 1800-209-1415
  • Customers can also mail their policy numbers, and inquire about their claim status. E-mail Id: tech.support@newindia.co.in 

3. Check your Claim Status via the "Live Chat" option

New India Assurance Company offers a ‘24*7 Live Chat’ option to its customers. Just fill up the necessary details and inquire about your claim status.

4. Check your claim status by visiting the branch

If none of the above works for you, you can visit your nearest New India branch office to check your claim status. Visit and find the nearest branch around you

New India Health Insurance Network Hospital List

New India Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, New India Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

Explore other New India Health Insurance

To cater to the different medical needs of an individual & their family, New India Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to New India Health Insurance plans explore more:

Top Up and Super Top Up

New India Top-Up Mediclaim is a top-up insurance plan that covers hospitalization expenses once your base health insurance is exhausted. The policy is...

Unique Features

  • High SI Available
  • Mental Illness Cover
  • Avail Cataract Cover

New India Top-Up Mediclaim Policy (Pros)

New India Top-Up Mediclaim Policy
  • Hospital Cash
  • Ambulance Cover
  • Zero Co-pay

New India Top-Up Mediclaim Policy (Cons)

New India Top-Up Mediclaim Policy
  • Illegal activities
  • Alcoholism and Drug Abuse
  • Adventure Sports

New India Top-Up Mediclaim Policy (Other Benefits)

New India Top-Up Mediclaim Policy
  • Get Well Benefit
  • Mental Health Cover
  • No Base Cover Needed

New India Top-Up Mediclaim Policy (Eligibility Criteria)

New India Top-Up Mediclaim Policy
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 22 L

Senior Citizen Health Insurance

New India Sixty Plus Mediclaim Policy is a comprehensive health insurance by New India Assurance Company. The policy covers senior citizens aged betwe...

Unique Features

  • Senior Citizen Cover
  • Attendant Benefit
  • Discounts For Women

New India Sixty Plus Mediclaim Policy (Pros)

New India Sixty Plus Mediclaim Policy
  • Continuation Aftеr Dеath
  • Organ Transplant Covеr
  • Covеr for Prе-Mеdical Chеck-up

New India Sixty Plus Mediclaim Policy (Cons)

New India Sixty Plus Mediclaim Policy
  • Illegal activities
  • Alcoholism and Drug Abuse
  • Adventure Sports

New India Sixty Plus Mediclaim Policy (Other Benefits)

New India Sixty Plus Mediclaim Policy
  • Attеndant Bеnеfit
  • Discount for Singlе Womеn
  • Covеragе for Spouse

New India Sixty Plus Mediclaim Policy (Eligibility Criteria)

New India Sixty Plus Mediclaim Policy
  • Min entry age: 60 Years
  • Max entry age: No upper limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 5 L

Accident Health Insurance

New India Assurance Personal Accident Policy is a simple health insurance plan that provides compensation in case the insured is deceased or disabled ...

Unique Features

  • Accident Cover
  • Worldwide Coverage
  • Permanent Disability Cover

New India Assurance Personal Accident Policy (Pros)

New India Assurance Personal Accident Policy
  • Worldwide Coverage
  • Disability Cover
  • Death Benefit

New India Assurance Personal Accident Policy (Cons)

New India Assurance Personal Accident Policy
  • Self-injury not covered
  • Maternity coverage not available
  • Adventure sports not covered

New India Assurance Personal Accident Policy (Other Benefits)

New India Assurance Personal Accident Policy
  • Education Fund
  • Optional add-on covers
  • Family Package

New India Assurance Personal Accident Policy (Eligibility Criteria)

New India Assurance Personal Accident Policy
  • Min entry age: 5 Years
  • Max entry age: 70 Years
  • Initial Waiting Period: N/A
  • Sum Insured: N/A

Individual and Family Health Insurance

New India Assurance Mediclaim Policy offered by New India Assurance Health Insurance Company is a health plan that covers you and your family against ...

Unique Features

  • Wide Coverage Options
  • Same Rates of Premium
  • Key Features and Benefits

New India Medicare Policy (Pros)

New India Medicare Policy
  • AYUSH Cover
  • Modern Treatment
  • Health Check-up

New India Medicare Policy (Cons)

New India Medicare Policy
  • Illegal Activities
  • Alcoholism and Drug Abuse
  • Adventure Sports

New India Medicare Policy (Other Benefits)

New India Medicare Policy
  • Cataract
  • Ambulance Cover
  • Organ Donor Cover

New India Medicare Policy (Eligibility Criteria)

New India Medicare Policy
  • Min entry age: 18 Years
  • Max entry age: No Limit
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 15 L

Individual and Family Health Insurance

The New India Asha Kiran Policy by New India Health Insurance is a unique policy designed for parents with only a girl child. The New India Asha Kiran...

Unique Features

  • Girl Child policy
  • Discount on premiums
  • Critical illness benefits

Asha Kiran Mediclaim Policy (Pros)

Asha Kiran Mediclaim Policy
  • Hospital Cash Cover
  • Covers Daughters
  • Cataract Cover

Asha Kiran Mediclaim Policy (Cons)

Asha Kiran Mediclaim Policy
  • Illegal activities
  • Obesity and cosmetic procedures
  • Alcoholism

Asha Kiran Mediclaim Policy (Other Benefits)

Asha Kiran Mediclaim Policy
  • AYUSH Cover
  • 4 Optional Covers
  • 226 Day care Procedure

Asha Kiran Mediclaim Policy (Eligibility Criteria)

Asha Kiran Mediclaim Policy
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 15 L

Senior Citizen Health Insurance

New India Assurance Senior Citizen Mediclaim Policy is a comprehensive plan which provides many benefits such as medical cover, cashless hospitalizati...

Unique Features

  • AYUSH Treatment Covered
  • 90% Co-payment
  • Organ Donor Benefit

New India Senior Citizen Mediclaim Policy (Pros)

New India Senior Citizen Mediclaim Policy
  • Room Rent Cover
  • ICU Cover
  • Hospital Cover

New India Senior Citizen Mediclaim Policy (Cons)

New India Senior Citizen Mediclaim Policy
  • Involvement in illegal activities
  • Alcoholism and drug abuse
  • Adventure sports

New India Senior Citizen Mediclaim Policy (Other Benefits)

New India Senior Citizen Mediclaim Policy
  • Hysterectomy
  • Cataract Cover
  • AYUSH Cover

New India Senior Citizen Mediclaim Policy (Eligibility Criteria)

New India Senior Citizen Mediclaim Policy
  • Min entry age: 60 Years
  • Max entry age: 80 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1.5 L

Family

New India Floater Mediclaim by New India Assurance is amongst the well-recognized insurance plans when opting for a comprehensive New India Health Ins...

Unique Features

  • Optional Cover Benefits
  • Crit-Care Available
  • Avail Family Discounts

New India Flexi Floater Mediclaim Policy (Pros)

New India Flexi Floater Mediclaim Policy
  • Cumulative Bonus
  • New Born Baby cover
  • Critical Care Benefit

New India Flexi Floater Mediclaim Policy (Cons)

New India Flexi Floater Mediclaim Policy
  • Illegal Activities
  • Adventure Sports
  • Self-inflicted Injuries

New India Flexi Floater Mediclaim Policy (Other Benefits)

New India Flexi Floater Mediclaim Policy
  • 4 Optional cover
  • Hospital Cash Cover
  • Cataract Covered

New India Flexi Floater Mediclaim Policy (Eligibility Criteria)

New India Flexi Floater Mediclaim Policy
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 15 L

Individual and Family Health Insurance

New India Premier Mediclaim Policy is a versatile health insurance policy that can cover up to 6 members of your family under a single policy. New Ind...

Unique Features

  • High Sum Insured
  • AYUSH Treatment
  • Maternity Cover

New India Premier Mediclaim (Pros)

New India Premier Mediclaim
  • Room rent cover
  • ICU cover
  • Critical Illness benefit

New India Premier Mediclaim (Cons)

New India Premier Mediclaim
  • Illegal activities
  • Alcoholism and drug abuse
  • Adventure sports

New India Premier Mediclaim (Other Benefits)

New India Premier Mediclaim
  • Covers entire family
  • 2 plan options
  • Hospital cash benefit

New India Premier Mediclaim (Eligibility Criteria)

New India Premier Mediclaim
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 1 Cr

Critical Illness Health Insurance

New India Cancer Guard Policy by New India Assurance is a health insurance plan that provides a financial cushion for expensive treatments such as Can...

Unique Features

  • Ambulance Cover
  • Day Care Covered
  • Cancer Care Benefit

New India Cancer Guard (Pros)

New India Cancer Guard
  • Chemotherapy
  • Radiotherapy
  • Organ Transplant

New India Cancer Guard (Cons)

New India Cancer Guard
  • Illegal Activities
  • Alcoholism and Drug Abuse
  • Adventure Sports

New India Cancer Guard (Other Benefits)

New India Cancer Guard
  • Post Treatment Follow-up
  • Second Opinion for Surgery
  • Ambulance Charges

New India Cancer Guard (Eligibility Criteria)

New India Cancer Guard
  • Min entry age: 3 Months
  • Max entry age: 65 Years
  • Initial Waiting Period: 90 Days
  • Sum Insured: Up to 50 L

Group Health Insurance

New India Flexi Floater Group Mediclaim Policy is a comprehensive health insurance plan. Since a group health insurance policy is designed to offer fi...

Unique Features

  • Ayush Cover
  • Genetic Disorder Cover
  • Mental Illness Cover

Flexi Floater Group Mediclaim (Pros)

Flexi Floater Group Mediclaim
  • Lasik Surgery
  • Maternity Cover
  • New Born Cover

Flexi Floater Group Mediclaim (Cons)

Flexi Floater Group Mediclaim
  • Illegal actvities
  • Alcoholism and drug abuse
  • self-inflicted harm

Flexi Floater Group Mediclaim (Other Benefits)

Flexi Floater Group Mediclaim
  • To-up cover
  • Daycare Treatment
  • Ambulance Cover

Flexi Floater Group Mediclaim (Eligibility Criteria)

Flexi Floater Group Mediclaim
  • Min entry age: 18 Years
  • Max entry age: 60 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 5 L

Individual and Family Health Insurance

The New India Assurance Yuva Bharat Health Policy is a comprehensive health insurance plan that includes a plethora of additional features in addition...

Unique Features

  • 3 plan variants
  • 5 to 50 L SI
  • Auto top-up

Yuva Bharat Plan (Pros)

Yuva Bharat Plan
  • Personal accident benefits
  • Critical illness benefits
  • Air ambulance

Yuva Bharat Plan (Cons)

Yuva Bharat Plan
  • Illegal activities
  • Alcoholism and drug abuse
  • Adventure sports

Yuva Bharat Plan (Other Benefits)

Yuva Bharat Plan
  • Enhancement of sum insured
  • Cost of pharmacy
  • Ambulance service

Yuva Bharat Plan (Eligibility Criteria)

Yuva Bharat Plan
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 50 L

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New India Assurance Claim Settlement Ratio: FAQs

1. What is the claim settlement ratio of the New India Assurance?

90.73% is the CSR of New India Assurance.

2. How Can I Check Claim Status with New India Assurance?

With the New India Assurance Company, you can easily manage your profile, make claims online, and track the status of your claims instantly. Follow the steps mentioned in the article to understand the same.

3. What is the email ID to check the New India Assurance health policy claim status?

Yu can use the following E-mail Id: tech.support@newindia.co.in to check claim status.

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Himanshu Kumar

Written By: Naval Goel

Naval Goel is the Founder and CEO of PolicyX.com (IRDA- Approved Insurance Comparison Website). He is a CFA charter holder (USA) and FRM (GARP). He holds an MBA from IIFT, Delhi, and is also an Associate from the Insurance Institute of India. Naval is an avid investor and entrepreneur who has a deep understanding of the Indian equity market and insurance sector. He has been investing for more than 10 years now and is a CFA charter holder.