Buying a Health Insurance policy and not being able to settle your claims can be quite frustrating at times. Thus, to avoid such situations, it is important for you to always check the claim settlement ratio of your chosen company.
The Claim Settlement Ratio plays an important part while choosing a health insurance company for coverage. The Claim Settlement Ratio or CSR helps the potential policyholder to evaluate the company’s ability to settle claims. Insurance Regulatory and Development Authority of India (IRDAI) publishes the CSR of all the insurance companies in their annual reports through which one can easily check and compare the CSR of the preferred and all the other insurance companies.
As per IRDAI, the New India Assurance Health Insurance Claim Ratio is 86.51%. Take a look at the below table to get the age analysis of the number of claims paid:
|Status of New India Assurance Health Insurance Claim Settlement ratio- 2020-21|
|Age Analysis of Number of Claims Paid (%)||< 3 months||3 months to 6 months||6 months to <1 year||1 year to <3 year||3 years to <5 years||5 years|
1. Intimate the Company
2. Submission of Documents
After discharge from the hospital, the following documents need to be submitted within 7 days:
In the case of post-hospitalisation, documents need to be submitted within 7 days of the treatment date. After all the verification is done, the company will settle the claim.
With the New India Assurance Company, you can easily manage your profile, make claims online, and track the status of your claims instantly. Below are some steps that you can follow to check the ‘Claim Status’ of your plan:
1. Check your claim status by registering/logging in to the Customer Portal
For new users
For existing users
2. Check Your Claim Status via Call and Mail
3. Check your Claim Status via the "Live Chat" option
New India Assurance Company offers a ‘24*7 Live Chat’ option to its customers. Just fill up the necessary details and inquire about your claim status.
4. Check your claim status by visiting the branch
If none of the above works for you, you can visit your nearest New India branch office to check your claim status. Visit https://www.newindia.co.in/portal/locateUs and find the nearest branch around you