New India Assurance Claim Settlement Ratio
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  • CSR of New India Assurance
  • Explore the Claim filing process
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New India Health Insurance Claim Settlement Ratio

Buying a Health Insurance policy and not being able to settle your claims can be quite frustrating at times. Thus, to avoid such situations, it is important for you to always check the claim settlement ratio of your chosen company.

The Claim Settlement Ratio plays an important part while choosing a health insurance company for coverage. The Claim Settlement Ratio or CSR helps the potential policyholder to evaluate the company’s ability to settle claims. Insurance Regulatory and Development Authority of India (IRDAI) publishes the CSR of all the insurance companies in their annual reports through which one can easily check and compare the CSR of the preferred and all the other insurance companies.

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Claim Settlement Ratio of New India Assurance Health Insurance Company

As per IRDAI, the New India Assurance Health Insurance Claim Ratio is 92.93%. Take a look at the below table to get the age analysis of the number of claims paid:

Status of New India Assurance Health Insurance Claim Settlement ratio- 2021-22
Age Analysis of Number of Claims Paid (%) < 3 months 3 months to 6 months 6 months to <1 year 1 year to <3 year 3 years to <5 years 5 years
Claims Settled 92.93 4.3 1.56 0.75 0.21 0.25

How to file a New India Health Insurance Claim?

1. Intimate the Company

  • In case of planned hospitalization, you need to inform 48 hours before hospitalization or immediately during the injury/illness.
  • In case of emergency hospitalization, the company needs to be intimated within 24 hours.

2. Submission of Documents

After discharge from the hospital, the following documents need to be submitted within 7 days:

  • Bill, receipt, and discharge certificate/card from the hospital.
  • Cash Memos from the hospitals (s) / chemists (s), supported by proper prescriptions.
  • Receipt and Pathological test reports from pathologists supported by the note from the attending Medical Practitioner / Surgeon recommending such pathological tests / pathological.
  • Surgeon's certificate stating the nature of operation performed and surgeons' bill and receipt.
  • Attending Doctor's/ Consultant’s/ Specialist's / Anesthetist's bill and receipt, and certificate regarding diagnosis.

In the case of post-hospitalisation, documents need to be submitted within 7 days of the treatment date. After all the verification is done, the company will settle the claim.

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New India Insurance Network Hospital List

New India Health Insurance Network Hospitals are present in 12 states nationwide. With a wide network of hospitals, New India Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

How To Check Claim Status with New India Assurance?

With the New India Assurance Company, you can easily manage your profile, make claims online, and track the status of your claims instantly. Below are some steps that you can follow to check the ‘Claim Status’ of your plan:

1. Check your claim status by registering/logging in to the Customer Portal

For new users

  • Visit https://newindia.co.in
  • Register by clicking on the Customer Login/Registration Portal.
  • Fill in all the necessary details.
  • Once your ID and password are generated, you can log in using the same credentials and check your claim status by clicking on the ‘Claims’ tab and entering the policy number.

For existing users

  • Visit https://newindia.co.in
  • Log in with your ID & Password.
  • Once you get access to your policy details, you can check your claim status by clicking on the ‘Claims’ tab and entering the policy number.

2. Check Your Claim Status via Call and Mail

  • The customers can call the toll-free number in order to check their claim status. Toll-Free Number: 1800-209-1415
  • Customers can also mail their policy numbers, and inquire about their claim status. E-mail Id: tech.support@newindia.co.in

3. Check your Claim Status via the "Live Chat" option

New India Assurance Company offers a ‘24*7 Live Chat’ option to its customers. Just fill up the necessary details and inquire about your claim status.

4. Check your claim status by visiting the branch

If none of the above works for you, you can visit your nearest New India branch office to check your claim status. Visit https://www.newindia.co.in/portal/locateUs and find the nearest branch around you

Explore New India Assurance Health Insurance

New India Health Plans

New India Health offers a wide range of health insurance plans to fulfill the medical needs of individuals, families, and senior citizens.

New India Assurance Arogya Sanjeevani Policy

The plan covers you and your family against new age treatments, pre, and post-hospitalization, and hospital room rent charges.

Unique Features

  • Up to 10 Lakh SI
  • Genetic disorders Covered
  • Modern Treatments Covered

New India Jan Arogya Bima Policy

This policy is designed to provide cheap medical insurance to poorer sections of society with a sum insured per person of Rs. 5000.

Unique Features

  • Service Tax is not applicable
  • Avail cover for dependents
  • Psychological disorders covered

New India Janata Mediclaim Policy

This plan protects all family members with broad health insurance coverage. It covers self, spouse, and a maximum of 2 dependent children.

Unique Features

  • AYUSH treatment covered
  • ICU expenses covered
  • Ambulance charges covered

New India Flexi Floater Mediclaim Policy

The Policy covers reimbursement of Hospitalisation Expenses for Illness/ Injury sustained.

Unique Features

  • ICU expense covered
  • Room rent covered
  • Medical test expenses covered

New India Flexi Group Mediclaim Policy

The Policy covers reimbursement of Hospitalisation Expenses for Illness/ Injury sustained.

Unique Features

  • ICU expenses covered
  • Avail AYUSH treatment
  • Avail Cataract treatment

The policy comes with a SI of 2-15 lakhs with a single sum assured for all the members on a floater basis.

Unique Features

  • No claim bonus up to 50%
  • Avail New born baby cover
  • Criti-care benefit available

A family policy where the proposer can avail Sum Insured from Rs. 1,2, 3, 5, 8, 10, 12 and 15 Lakhs. Children can be covered under the policy from 3 months to 25 years.

Unique Features

  • Organ transplant covered
  • 139 day care procedures available
  • New born baby cover available

The plan comes in 2 different variants offering a sum assured up to 1 Cr. The policyholder can cover his/her entire family under one policy.

Unique Features

  • Critical illness covered
  • AYUSH treatment covered
  • AYUSH treatment covered

New India Standard Group Janata Mediclaim

The Policy covers reimbursement of Hospitalisation Expenses for Illness/ Injury sustained.

Unique Features

  • ICU expenses covered
  • AYUSH treatment covered
  • Cataract treatment covered

New India Standard Group Mediclaim Policy(2007)

Hospitalization expenses for any illness or injury. Ideal for those who want to cover their children and dependant parents.

Unique Features

  • ICU charged covered
  • Artificial life maintainance covered
  • AYUSH treatment covered

New India Universal Health Insurance Scheme

The Policy covers reimbursement of Hospitalisation Expenses for Illness/ Injury sustained.

Unique Features

  • Disability cover
  • Psychological treatment covered
  • Artificial life maintainance available

New India Young India Digi Health Policy

Plan coverage is available on an individual and family floater basis with a sum insured of up to 8L.

Unique Features

  • Modern Treatment Available
  • AYUSH treatment available
  • New born baby cover available

This plan offers the policyholder sum insured of up to 50L. New India Yuva Bharat Policy is available in base, gold, and platinum variants.

Unique Features

  • Air Ambulance available
  • Critical illness covered
  • Infertility treatment covered

New India Group Cancer Mediclaim

The plan is specifically designed for lower and middle-class families undergoing Cancer Treatment.

Unique Features

  • Up to 2 Lakh SI
  • Avail Cumulative Bonus
  • Cover dependent children

New India Corona Kavach Policy

This plan covers hospitalization expenses if the insured is diagnosed with COVID-19. It is available on an individual and floater basis with a maximum sum of INR 5 lakh.

Unique Features

  • Home care treatment covered
  • Avail special discounts
  • Ambulance charges covered

New India Group Mediclaim for workers

Hospitalization expenses for any illness or injury. Ideal for those who want to cover their children and dependent parents.

Unique Features

  • AYUSH Treatment available
  • Avail ICU expenses
  • Affordable premiums available

A special policy designed for parents with girl children only. Two dependent daughters can be covered with Rs. 8 Lakh sum insured.

Unique Features

  • Avail 50% discount
  • Hospital Cash available
  • Avail AYUSH treatment

This plan is designed to aid financially in treating cancer. The policy offers cover for conventional and advanced cancer treatments.

Unique Features

  • SI up to 50 Lakh
  • Avail cancer care benefit
  • 58 Day care procedures covered

A plan designed for individuals between 60-80 years of age and offers 5% discount for single women senior citizen's. Gives sum insured up to 5 Lakhs.

Unique Features

  • Avail discounts
  • Medical check up reimbursement
  • Avail Ambulance charges

New India TOP-UP Mediclaim policy covers hospitalization expenses once your policy crosses it’s threshold limit. It can cover up to 6 family members.

Unique Features

  • SI up to 22L available
  • Avail Cataract treatment
  • AYUSH expenses covered

The Policy covers reimbursement of Hospitalisation Expenses for Illness/ Injury sustained.

Unique Features

  • ICU expenses covered
  • AYUSH treatment available
  • Mental illness expenses covered

New India Tertiary Care Insurance

An individual plan that is specifically designed to cover the treatment of 9 major illnesses.

Unique Features

  • Domiciliary treatment available
  • Ambulance expense covered
  • Avail No claim bonus

Health Insurer Claim Settlement Ratio

New India Health Insurance Reviews

Read what our customers have to say about New India Health Insurance Company

Customer Review Image

Nishant

Lukhnow

December 9, 2022

Omg when i was buying the policies I was o skeptical. I contacted policyx and they solved my confusions and even helped in my documentations.. They are the best .

Customer Review Image

Ram Kapoor

Jaipur

September 8, 2021

I would definitely recommend New India Health insurance to everyone. Great customer support team, very helpful.

Customer Review Image

Lovlina chaurasiya

Allahabad

September 8, 2021

One of the best health insurance company. Impressed with the service and the support. Keep up the good work guys.

Customer Review Image

Nikita Dua

Jaipur

September 8, 2021

The company is offering very good plans at affordable prices, and the claim settlement process is very hassle free and quick.

Customer Review Image

Bharti sharma

Lukhnow

September 8, 2021

I really like the customer support department of the company very much, the staff is very polite and very helpful

Customer Review Image

Manish Singhal

Rajkot

September 1, 2021

Best plans with good service, committed towards their customer, great customer support team. thanks New India

Customer Review Image

Akash Sharma

Ahmedabad

September 1, 2021

Plans bahut ache hai is company ke.. bahut achi service hai aur apke customers ke claims bhi jaldi settle karti hai.

Customer Review Image

Karishma Sehgal

Hyderabad

August 31, 2021

Bought health policy from New India Health for the first time and I am very impressed by their services and I personally suggest to take the policy from New Health Assurance

View All New India Health Insurance Reviews

Naval Goel

Reviewed By : Naval Goel

Naval Goel is the CEO & founder of PolicyX.com. Naval has an expertise in the insurance sector and has professional experience of more than a decade in the Industry and has worked in companies like AIG, New York doing valuation of insurance subsidiaries. He is also an Associate Member of the Indian Institute of Insurance, Pune. He has been authorized by IRDAI to act as a Principal Officer of PolicyX.com Insurance Web Aggregator.