Current Openings @ PolicyX

• Job Description:
• • Delivery of team ,service level components, quality and productivity targets & indicators.
  • People Management, as well as staff development.
  • Operational Management: Managing the floor, adherence to schedule.
  • Problem resolution.
  • Monitoring calls, coaching and feedback, responsibility for delivery of the defined customer experience in every call.
  • Training and development of staff.
  • Motivation, leadership for a team and developing future leaders.
  • Recommendations for product and process development based on customer feedback and analysis of the same.
  • Contribute for the initial hiring and selecting process of the front line.
  • Compiling reports on teams performance and customer feedback.
  • Communicating with team and being a focal point of dissemination of information from management to team and vice versa.
  • Work very closely with team members to solve customer problems.
  • Understand agent's problems and weaknesses and address these.
  • Offer solutions and suggestions for process and product improvement to management.

You may email your resume at hr@policyx.com

• Job Description:
• • Working towards renewal of policies taken by the customers via- email,calls ,sms,etc
  • Follow-up and coordination with relevant departments to provide solution to the customers

• Skills Required:
• • Should be well versed with written and verbal english
  • Should have strong follow-up experience
  • Industry Experience will be preferred
  • Must have mail drafting etiquettes.

You may email your resume at hr@policyx.com

• Job Description:
• • Assisting customers for online purchase of health insurance plans telephonically.
  • Pitching best suited insurance plans to the costumers
  • Explaining plan features and convincing customers to purchase the plan through us.
  • Ensuring high conversion ratios on leads provided to them through sales approach and proper follow ups
  • Customer Handling- answers all questions and concerns customer might have.
  • Ensuring work accuracy and customer satisfaction
  • Ensuring adherence to documented processes, procedures and controls

• Skills Required:
• • Should be well versed with written and verbal english
  • Should have strong convincing power.
  • Industry Experience will be preferred

You may email your resume at hr@policyx.com

• Job Description:
• • He/she will be responsible for conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication.The articles submitted should be error free/grammatically correct and must include factual content(no copied content)
  • Will review the content of inhouse and freelance writers on a daily basis.

• Skills Required:
• • Ability to communicate, write, do proofreading and editing effectively in English Language is a must.
  • Should have team handling experience (i.e of inhouse or freelancers).

• Perks and Benefits:
• • Best In The Industry

Interested Candidates can send their CV at hr@policyx.com

• Job Description:

• PR Manager will be responsible to build and sustain a good image for the Company through planned PR activities

  • Responsible for Media Relations & Monitoring
  • Mapping the target media relevant to the PR programme
  • Managing media for events such as select briefings, media interviews etc.
  • Responsible for editorial content, industry stories, authored articles, getting mentions, pitch notes, briefing documents, press releases, interviews etc
  • Coordinating for organizing events & awards
  • Involvement in tapping new platforms for events and shows.
  • Media tracking updates and advisories
  • Reporting & MIS related to PR activities

• Skills Required:
• • Media/Journalism Background
  • Good IQ
  • Very good in creativity
  • High intellectual ability
  • Data analysis skills

• Perks and Benefits:
• • Best In The Industry

Those from the BFSI industry will be preferable or have experience in working for a startup or midsize Company.

Interested Candidates can send their CV at hr@policyx.com

• Job Description:
• • Ability to communicate effectively in Telugu Language
  • Assisting customers in sale of a range of insurance products on phone
  • Meeting and exceeding targets as assigned periodically.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Understanding customer requirements and closing sales.

• Skills Required:
• • Should be Confident & Dynamic.
  • Should have a bent towards Sales.
  • Excellent interpersonal and listening skills
  • Should be efficient in converting customer interest into sales.
  • Quick learner, creative and achiever.

• Perks and Benefits:
• • Complete Day shift.
  • 6 Day working
  • CTC Best In The Industry
  • Unlimited Incentives
  • Good opportunity for career progression.

Interested Candidates can send their CV at hr@policyx.com