Customer Service of Bajaj Allianz
  • How to Contact the Company?
  • Top Branches
  • Grievance Redressal
Customer Service of Bajaj Allianz
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Bajaj Allianz Health Insurance Customer Care

Health insurance customer care is essential in a challenging and constantly changing healthcare environment. Bajaj Allianz health insurance customer care guarantees people the support and direction they need regarding their coverage and benefits. It offers efficient customer service to help policyholders navigate the complexities of their health insurance plans. You can reach the customer care support team of Bajaj Allianz Health Insurance via various ways to get your queries resolved.

How to Reach Bajaj Allianz Health Insurance Customer Care

They’ve made it incredibly easy for you to contact Bajaj Allianz Health Insurance Customer Care. Check out these convenient ways to contact them:

  • Call Them: Simply dial their toll-free number - 1800- 209- 5858. The company’s customer care lines are available 24/7 to assist you.
  • Support on WhatsApp: Bajaj Allianz Health Insurance also makes it simple to contact them through WhatsApp. You can contact them through the Bajaj Allianz Health Insurance customer care number on WhatsApp at 7507245858 with any questions or requests for help.
  • Shoot an Email: If you prefer written communication or have specific inquiries, email Bajaj Allianz Health Insurance’s customer care department at bagichelp@Bajajallianz.co.in. They’ve even got a separate email address for senior citizens at seniorcitizen@Bajajallianz.co.in. Write your worries, questions, or anything else you want to share, and their team will swiftly respond, guiding you and supporting you.
  • Support Over App: Bajaj Allianz Health Insurance has a specified app called ’Caringly Yours’ App. The app assists with policy details, service receipts, payments, claim status, and much more.

Top Branches

You can always visit the nearest Bajaj Allianz Insurance Company branch if you prefer face-to-face interaction. They’ll be happy to help you in person and give you the advice you need regarding your health insurance plan.

To locate the branch near you, just visit the official website of Bajaj Allianz, navigate to the Customer Services page, scroll down, and you will see the option to locate the nearest branch.

For your convenience, the addresses of Bajaj Allianz’s top branches are listed in the table below:

StateCityBranch Address
DelhiMoti NagarBlock No 4, DLF Tower, 15, Shivaji Marg, New Delhi 110015
DelhiConnaught Place12th floor Dr. Gopaldas Bhawan, 28 Barakhamba Road, Connaught Place, New Delhi 110001
DelhiNehru Place93, Ashok Bhawan, 6th Floor,605-608, Nehru Place, New Delhi-110019
HaryanaGurgaonJMD Galleria,2F-09, SECOND FLOOR , Sector 48, SOHNA ROAD, GURGAON 122002, Haryana
MaharashtraMumbaiBajaj Allianz General Insurance Co. Ltd., 952/954, Appa Saheb Marathe Marg, Near Chaitanya Tower, Prabhadevi, Mumbai - 400 025
MaharashtraMumbaiBajaj Allianz General Insurance Co. Ltd., Bajaj Allianz House, 291-Xtrium, 2nd Floor, Next to Holy Family Church, Andheri Kurla Road, Chakala, Andheri (E), Mumbai - 400 093
KarnatakaBangaloreGolden Heights,4th Floor,No.1/2, 59th C Cross,4th M Block,Rajajinagar,Bangalore-560010

Grievance Redressal

Customer satisfaction is a top priority at Bajaj Allianz Health Insurance. If you encounter a lack of response or if the provided response does not meet your expectations, you can follow the grievance redressal process outlined below:

  • STEP 1:

    If even after reaching out to Bajaj Allianz health insurance customer care number and email, you haven’t received any satisfactory response, then you may write to their Grievance Redressal Officer, Mr Jerome Vincent, at ggro@Bajajallianz.co.in. Bajaj Allianz will examine the matter and respond with a solution.

  • STEP 2:

    If you haven’t received a response from their end, then you can also give a missed call on 8080945060 or send an SMS to 575758, and Bajaj Allianz health insurance customer care representatives will reach out to you.

  • STEP 3:

    Even if, after reaching out to all the authorities mentioned above, you still have not received a response or are not satisfied with the response, you may approach the Insurance Ombudsman for redressal. You can find your nearest Ombudsman center.

Conclusion

Because of their dedication to outstanding customer service, Bajaj Allianz Health Insurance customer care stands out as a reliable insurance company. The Bajaj health insurance customer care team is committed to offering timely, informed, and sympathetic support, whether you prefer to contact them by phone, email, or by stopping by one of their premier branches. Bajaj Allianz health insurance customer care ensures that policyholders get the support and care they deserve in their healthcare journey by cultivating strong customer relationships and putting customer satisfaction first.

Bajaj Allianz Health Insurance Network Hospital List

Bajaj Allianz Health Insurance Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, Bajaj Allianz Health Insurance ensures that you are medically secured, irrespective of the city you reside in.

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Explore other Bajaj Allianz Health Insurance

To cater to the different medical needs of an individual & their family, Bajaj Allianz Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Bajaj Allianz Health Insurance plans explore more:

Accident Health Insurance

Global Personal Guard Policy by Bajaj Allianz is an individual and family floater global accident insurance policy that covers you against death, perm...

Unique Features

  • Death Cover
  • EMI Payment Cover
  • Hospital Cash Benefit

Bajaj Allianz Personal Guard (Pros)

Bajaj Allianz Personal Guard

Bajaj Allianz Personal Guard (Cons)

Bajaj Allianz Personal Guard

Bajaj Allianz Personal Guard (Other Benefits)

Bajaj Allianz Personal Guard

Bajaj Allianz Personal Guard (Eligibility Criteria)

Bajaj Allianz Personal Guard
  • 18 to 70 Years

Individual and Family Health Insurance

Bajaj Allianz My Health Care Plan is a truly flexible plan for personalized health care. The health insurer offers a bouquet of features allowing insu...

Unique Features

  • Avail Optional Cover
  • Maternity Cover
  • High SI

My Health Care Plan (Pros)

My Health Care Plan
  • High SI options
  • OPD cover
  • Cataract cover

My Health Care Plan (Cons)

My Health Care Plan
  • No cover for gender change treatments
  • No cover for obesity treatments
  • Infertility cover not available

My Health Care Plan (Other Benefits)

My Health Care Plan

My Health Care Plan (Eligibility Criteria)

My Health Care Plan
  • 18 to 65 Years

Individual and Family Health Insurance

Bajaj Allianz Star Package Policy is a 360-degree family floater health insurance plan wherein you and your family members are protected against medic...

Unique Features

  • Super Cumulative Bonus
  • Co-Pay Available
  • 8 Benefit Options

Bajaj Allianz Star Package (Pros)

Bajaj Allianz Star Package
  • Super cumulative bonus
  • Co-pay available
  • 8 benefit options

Bajaj Allianz Star Package (Cons)

Bajaj Allianz Star Package
  • Domiciliary hospitalisation not covered
  • OPD coverage not available
  • Weight management treatments not covered

Bajaj Allianz Star Package (Other Benefits)

Bajaj Allianz Star Package

Bajaj Allianz Star Package (Eligibility Criteria)

Bajaj Allianz Star Package
  • 18 to 65 Years

Individual and Family Health Insurance

Bajaj Allianz Tax Gain Plan is a family floater health insurance policy providing coverage for outpatient expenses and hospitalization expenses under ...

Unique Features

  • OPD Cover
  • Senior Citizen Cover
  • 4 Plan Variants

Bajaj Allianz Tax Gain Policy (Pros)

Bajaj Allianz Tax Gain Policy
  • Multiple plan options available
  • OPD cover
  • Coverage for senior citizens

Bajaj Allianz Tax Gain Policy (Cons)

Bajaj Allianz Tax Gain Policy
  • ICU charges not covered
  • Pre-hospitalisation not covered
  • No coverage for post-hospitalisation

Bajaj Allianz Tax Gain Policy (Other Benefits)

Bajaj Allianz Tax Gain Policy

Bajaj Allianz Tax Gain Policy (Eligibility Criteria)

Bajaj Allianz Tax Gain Policy
  • 18 to 75 Years

Individual and Family Health Insurance

We all want to give the best facilities to our families and their sound health is of supreme importance to us; hence, we want to be the best regarding...

Unique Features

  • Comprehensive Coverage
  • Cumulative Bonus
  • Life Long Renewal

Bajaj Allianz Health Ensure (Pros)

Bajaj Allianz Health Ensure
  • Comprehensive coverage
  • Cumulative bonus
  • Lifelong renewal

Bajaj Allianz Health Ensure (Cons)

Bajaj Allianz Health Ensure
  • Domiciliary not covered
  • No coverage for infertility
  • Sub-limits applicable

Bajaj Allianz Health Ensure (Other Benefits)

Bajaj Allianz Health Ensure

Bajaj Allianz Health Ensure (Eligibility Criteria)

Bajaj Allianz Health Ensure
  • 18 Years to no upper age limit

Individual and Family Health Insurance

Bajaj Allianz critical illness insurance plan ensures you a round-the-clock protection against critical illnesses. With a progressive and changing lif...

Unique Features

  • Covers 10 critical illnesses
  • In-house claim settlement
  • Lifelong renewability

Bajaj Allianz Critical Illness (Pros)

Bajaj Allianz Critical Illness
  • Cover for 10 critical illnesses
  • Lifelong renewability
  • Affordable premium options

Bajaj Allianz Critical Illness (Cons)

Bajaj Allianz Critical Illness
  • No cover for childhood defects
  • No cover for HIV/AIDS
  • Survival period of 30 days

Bajaj Allianz Critical Illness (Other Benefits)

Bajaj Allianz Critical Illness
  • Long Term Policy Discount
  • Major Organ Transplantation
  • Hassle free In House claim process

Bajaj Allianz Critical Illness (Eligibility Criteria)

Bajaj Allianz Critical Illness
  • 18 to 65 Years

Individual and Family Health Insurance

Health Care Supreme is a comprehensive health care plan offered by Bajaj Allianz Health Insurance that provides lifetime coverage against the medical ...

Unique Features

  • Cover 15 Critical Illnesses
  • Preventive Health Check-ups
  • Long Term Policy

Bajaj Allianz Health Care Supreme (Pros)

Bajaj Allianz Health Care Supreme
  • Cover 15 critical illnesses
  • Preventive health check-ups
  • Long-term policy

Bajaj Allianz Health Care Supreme (Cons)

Bajaj Allianz Health Care Supreme
  • Global coverage not available
  • Domiciliary hospitalisation not covered
  • No compassionate travel benefits

Bajaj Allianz Health Care Supreme (Other Benefits)

Bajaj Allianz Health Care Supreme

Bajaj Allianz Health Care Supreme (Eligibility Criteria)

Bajaj Allianz Health Care Supreme

Individual and Family Health Insurance

Bajaj Allianz Health Guard plan provides policyholders with a comprehensive range of benefits, ensuring that they are covered for the larger expenses ...

Unique Features

  • About Health Guard Variants
  • Buying Process ’On a Go’
  • Quick Claim Settlement

Bajaj Allianz Health Guard (Pros)

Bajaj Allianz Health Guard
  • Lifelong entry age
  • SI upto 1 Crore
  • Variants available

Bajaj Allianz Health Guard (Cons)

Bajaj Allianz Health Guard
  • Domiciliary not covered
  • E-consultation not available
  • No second medical opinion

Bajaj Allianz Health Guard (Other Benefits)

Bajaj Allianz Health Guard

Bajaj Allianz Health Guard (Eligibility Criteria)

Bajaj Allianz Health Guard
  • 18 Years to Lifelong

Individual

Bajaj Allianz Health Infinity Plan is a unique health insurance plan. Bajaj Allianz Health Infinity Plan has been designed to give policyholders unlim...

Unique Features

  • Comprehensive Health Plan
  • Lifetime Renewability
  • Quick Claim Process

Bajaj Allianz Health Infinity (Pros)

Bajaj Allianz Health Infinity
  • Comprehensive coverage
  • Lifelong renewal
  • Easy and quick claim process

Bajaj Allianz Health Infinity (Cons)

Bajaj Allianz Health Infinity
  • OPD not covered
  • Infertility treatments not covered
  • Organ donor coverage not available

Bajaj Allianz Health Infinity (Other Benefits)

Bajaj Allianz Health Infinity

Bajaj Allianz Health Infinity (Eligibility Criteria)

Bajaj Allianz Health Infinity
  • 18 to 65 Years

Accident Health Insurance

Bajaj Premium Personal Guard supports you in the hour of crisis and helps you to sustain the unforeseen risks providing security for the future and en...

Unique Features

  • In-house claim settlement team
  • Multiple Sum Insured Options
  • Lifelong Renewability

Premium Personal Guard (Pros)

Premium Personal Guard
  • In-house claim settlement team
  • Multiple sum insured options
  • Lifelong renewability

Premium Personal Guard (Cons)

Premium Personal Guard
  • Does not cover self-inflicted injury
  • No AIDS cover
  • Organ donation not covered

Premium Personal Guard (Other Benefits)

Premium Personal Guard

Premium Personal Guard (Eligibility Criteria)

Premium Personal Guard
  • 18 to 65 Years

Individual and Family Health Insurance

A versatile policy covering every family member. Bajaj Allianz Arogya Sanjeevani is a comprehensive health plan for individuals and families alike. Av...

Unique Features

  • Life-long Renewability
  • Hassle-free Claim Settlement
  • Flexible Payment Modes

Bajaj Allianz Arogya Sanjeevani (Pros)

Bajaj Allianz Arogya Sanjeevani
  • Lifelong renewability
  • Affordable premiums
  • Cover for pre-policy health checkups

Bajaj Allianz Arogya Sanjeevani (Cons)

Bajaj Allianz Arogya Sanjeevani
  • Low SI options
  • No cover for dental treatments
  • No cover for mental illness

Bajaj Allianz Arogya Sanjeevani (Other Benefits)

Bajaj Allianz Arogya Sanjeevani

Bajaj Allianz Arogya Sanjeevani (Eligibility Criteria)

Bajaj Allianz Arogya Sanjeevani
  • 18-65 Years

Accident Health Insurance

Bajaj Allianz Personal Accident Policy is a safety net for policyholders as life is uncertain and can throw any curveballs your way. Bajaj Allianz's P...

Unique Features

  • High sum insured
  • Death cover
  • Disability cover

Bajaj Allianz Personal Accident Policy (Pros)

Bajaj Allianz Personal Accident Policy

Bajaj Allianz Personal Accident Policy (Cons)

Bajaj Allianz Personal Accident Policy

Bajaj Allianz Personal Accident Policy (Other Benefits)

Bajaj Allianz Personal Accident Policy

Bajaj Allianz Personal Accident Policy (Eligibility Criteria)

Bajaj Allianz Personal Accident Policy
  • 18 to 65 Years

Senior Citizen Health Insurance

Bajaj Allianz Silver Health Plan for Senior Citizens is an adequate health plan if you are a senior citizen and are looking for an insurance plan or j...

Unique Features

  • Cover 15 Critical Illnesses
  • Preventive Health Check-ups
  • Long Term Policy

Silver Health Plan (Pros)

Silver Health Plan
  • Cover 15 critical illnesses
  • Preventive health check-ups
  • Long term policy

Silver Health Plan (Cons)

Silver Health Plan
  • Organ donor expenses not covered
  • Vaccination charges not covered
  • Self-inflicted injury not covered

Silver Health Plan (Other Benefits)

Silver Health Plan

Silver Health Plan (Eligibility Criteria)

Silver Health Plan
  • 46 to 80 Years

Top Up and Super Top Up

Bajaj Allianz Extra Care Plus is a super top-up plan launched by Bajaj Allianz that covers all your medical expenses. Bajaj Allianz Extra Care Plus is...

Unique Features

  • Bajaj Allianz Super Top-Up
  • Avail High Sum Insured
  • Entry Age Up To 80 Years

Bajaj Allianz Extra Care Plus (Pros)

Bajaj Allianz Extra Care Plus
  • High sum insured
  • Entry age up to 80 years
  • Cover for family members available

Bajaj Allianz Extra Care Plus (Cons)

Bajaj Allianz Extra Care Plus
  • AIDS not covered
  • Self-inflicted injury not covered
  • Global coverage not available

Bajaj Allianz Extra Care Plus (Other Benefits)

Bajaj Allianz Extra Care Plus

Bajaj Allianz Extra Care Plus (Eligibility Criteria)

Bajaj Allianz Extra Care Plus

Individual

Bajaj Allianz Critical Illness plans provide a multitude of benefits that protect the insured from life-threatening critical diseases. The numerous cr...

Unique Features

  • 43 CI cover
  • All-stage cancer cover
  • Physiotherapy care

Criti Care (Pros)

Criti Care
  • 43 critical illnesses cover
  • All-stage cancer cover
  • Physiotherapy care available

Criti Care (Cons)

Criti Care
  • ICU cover not available
  • No pre and post-hospitalisation cover
  • No room rent cover

Criti Care (Other Benefits)

Criti Care
  • Early Stage Cancers
  • Carotid Artery Surgery
  • Removal of one Kidney

Criti Care (Eligibility Criteria)

Criti Care
  • 18 to 65 Years

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