Today
George Mankottil
KottayamMay 1, 2026
RAJAT KABDWAL
DehradunI wanted to renew and upgrade my health insurance policy . Talked to Mr Shivam Sharma EMP ID - 13842. His support and follow up was outstanding. It was a great experience with PolicyX
April 27, 2026
Pushkala Subramanian
MumbaiGood and prompt service from Ms. Hrithika Gupta employee code 14001. She was patient in addressing all my doubts and co-ordinated very well with Niva Bupa for all my concerns. Also, cashless claim settlement was fairly quick at the time of discharge. Overall, a good experience.
April 26, 2026
Dilip Chitnis
PuneExcellent service. Especially Ms Hritika Gupta employee code 14001, helped me a lot in regard to my various queries about my claim. She explained me in detail, to my entire satisfaction. There was a problem in my star health app.pending for long time, which she solved in a short time.Thanks to Hritika.
April 15, 2026
Rakesh Rajan
KottayamHritika Gupta (ID:14001) helped me in getting the claim processing closed in 1hr from submitting the final hospital bills. Hospital bills were submitted only in the evening 7PM, hence her timely intervention was crucial and helpful. Thank You Hritika Gupta
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Claude
Perplexity
Service is generally good but when it comes to reimbursements of non network hospitals it is terrible. Got only ~ 239,000 after 30% copayment for a total bill of ~550,000! Some staff insist on talking in Hindi which I am not able.