Free Look Period in Health Insurance

Once you have bought your Health Insurance Cover, it is important that you thoroughly review the terms and conditions associated with it. While you may have gone through the features of the Health Plan prior to making a purchase, it is equally critical that you do so even after buying. This will help you rest assured knowing that you are protected under a comprehensive cover in the event that any medical emergency befalls you or your family.

However, are you now worried that your new Health Cover is not sufficient to meet your requirements? Do you find yourself wishing for a different policy? If yes, then your worries end here. You should know that if you have recently bought your Health Insurance Policy, you have the liberty to cancel your policy and also get back what you paid for it. Read along to find how.

What is the Free Look Period?

The free look period is the time period offered by a Health Insurance Provider to new policyholders, during which s(he) can terminate the Health Plan without incurring any penalties. A free look period often ranges between 15-30 days, depending on the insurer.

The IRDAI introduced this provision in line with the interests of customers to offer them the flexibility to decide whether or not the newly bought plan is worth their investment. In situations wherein the policyholder is not satisfied with the terms and conditions of the health policy and chooses to cancel it, they are entitled to receive a full refund on the premium paid, subject to nominal deductions.

How does it work?

After reviewing your policy documents, you might find yourself wanting to terminate your policy post-purchase. As mentioned above, in these cases, you can cancel your policy in the Free Look Period specified by your Insurance Provider and receive your payments back.

The free look period starts on the date of receipt of the policy contract. From the date of policy issuance till 15 days (or 30 days) after, the free look period remains active. Cancellations made during this period are refunded in full (except for minimal deductions).

Once you intimate the request for policy cancellation during the Free Look Period, the Insurer will need your reason for cancellation, policy-related contract, and other requisite documentation. Upon approval, the Insurer is liable to pay back any amount paid by you during purchase.

Deductions in the Refund Amount

Certain deductions (although not significant) can be made to the refund amount by the Health Insurance Company. These are -

The resulting amount post deductions are directly transferred to your registered bank account.

Let’s work this through with the help of an example.

Let's consider Manik who lives in Delhi, buys a Health Insurance policy from an XYZ Insurance Company. Post signing-up, Manik receives the health policy documents 2 days later. Given that the Insurance Company has set the free look period at 15 days, Manik can cancel his Health Plan during this period to receive a refund.

During this period, Manik carefully reviews his policy. On the 10th day, he decides to terminate the policy and follows it up with the Insurer. The Insurer asks him to submit certain documents. After verifying the details, the Insurer refunds the premium paid by Manik to his bank account, after deducting the prorated risk premium for 10 days and other charges discussed above.

Policy Cancellation after the Free Look Period

If you choose to cancel after the Free Look Period, the refund amount will be subject to the time when the policy was cancelled. For instance -

Key Points to Remember

If you choose to cancel after the Free Look Period, the refund amount will be subject to the time when the policy was cancelled. For instance -

Health Insurer Network Hospitals