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Tata AIA Life Insurance Customer Care
Tata AIA customer care helps policyholders in every possible way and addresses their needs. Customers will find it very convenient because it is accessible around the clock. Policyholders can conveniently reach the Tata AIA Life Insurance customer care center from the comfort of their homes when they have questions. For any questions about renewals, the claim process, the purchasing process, or any other pertinent matter, one can get in touch with Tata AIA Life Insurance customer care. Customer care executives can also easily answer queries about a specific product, such as coverage, policy terms, inclusions, and exclusions.
The customer care center can be contacted in a variety of ways by customers. You can get in touch over the phone, send emails, or visit the Tata AIA Life Insurance branch closest to you.
Tata AIA Life Insurance Contact Details
Address: Tata AIA Life Insurance Company Ltd., 14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai - 400013
Email: [email protected]
Other helpful numbers, including toll-free numbers.
Services |
Contact Details |
| Claim and support (for domestic) | 1860 266 9966 |
| Claim and support (for NRI) | 022 6251 9966 |
| For WhatsApp Notification | 70456 69966 |
Tata AIA Life Insurance Customer Care Offices with Address
In India, the company has more than 218 branch offices. The following list includes Tata AIA Life Insurance’s key city branches:
State |
City |
Contact details |
| Delhi | Delhi | Second Floor, Param Tower, Plot No. 115B, Pusa Road, New Delhi - 110005 |
| Haryana | Faridabad | Second Floor, BP-47, Bhadana Complex, Neelam Bata Road, NIT Faridabad - 121001 |
| Uttar Pradesh | Lucknow | D-2402, Second Floor, Lekhraj Dollar, Faizabad Road, Lucknow - 226016 |
| Uttarakhand | Dehradun | First Floor, NCR Plaza, 24-A Hathi Barkala, New Cantt Road, Dehradun - 248001 |
| Madhya Pradesh | Bhopal | Second Floor, Commercial Floor 238, MP Nagar Zone I, Bhopal - 462011 |
| Gujarat | Gandhinagar | Unit No. 303-B, Third Floor, Sanskrut White House, Near Suman Tower, Opp. Vidhansabha, Gujarat - 382007 |
| Rajasthan | Jaipur | Fifth Floor, Fortune Heights, Subhash Marg, C-Scheme, Jaipur - 302001 |
| Bihar | Patna | Second Floor, Pandey Plaza, Exhibition Road, Patna - 800001 |
| Karnataka | Bengaluru | Second Floor, RBL Bank Building No. 546, CMH Road, Indiranagar, Binnamangala 1st Stage, Bengaluru - 560038 |
| Jharkhand | Ranchi | H-Square, Shop No. 201, 202, 2nd Floor, Circular Road, Lalpur Road, Ranchi, Jharkhand - 834001 |
Grievance Redressal
Tata AIA Life Insurance responds to policyholders in a prompt and efficient manner. The company typically responds to every complaint within two weeks of filing. You can call the toll-free number 1860 266 9966 or register your complaint at https://www.tataaia.com/customer-service/grievance-redressal.html if you are dissatisfied with the grievance team's response.
Grievance Redressal Officer (GRO) Details:
Ms. Gayatri Nathan (Senior Vice President of Operations)
GRO Tata AIA Life Insurance Company Limited, 9th Floor, B-Wing, I-Think Techno Campus, Behind TCS Lodha, Thane (West)
Email: [email protected]
Insurance Ombudsman Offices
In case the resolution provided by the Company is not to the satisfaction of the Complainant, policyholders may register a complaint with the IRDAI Grievance Call Center (IGCC).
Toll-free number: 1800 4254 732
Email ID: [email protected]
Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below is the list of Insurance Ombudsman across India:
Name and Address of Ombudsman Centers
Name of Center |
Jurisdiction |
| AHMEDABAD Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th Floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel: 079 - 25501201/02/05/06 Email: [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman -Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru - 560 078 Tel: 080 - 26652048 / 26652049 Email: [email protected] | Karnataka |
| BHOPAL Office of the Insurance Ombudsman -Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003 Tel: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: [email protected] | Madhya Pradesh, Chhattisgarh |
| BHUBANESWAR Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009 Tel: 0674 - 2596461 / 2596455 Fax: 0674 - 2596429 Email: [email protected] | Odisha |
| CHANDIGARH Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: [email protected] | Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNA Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna - 800 006 | Bihar, Jharkhand |
| NOIDA Office of the Insurance Ombudsman - Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P - 201301 Tel: 0120-2514250 / 2514252 / 2514253 Email: [email protected] | State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Auraiya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam Buddh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kasganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAI Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054 Tel: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: [email protected] | Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOW Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001 Tel: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: [email protected] | Districts of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhadra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Ghazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Shravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkar Nagar, Sultanpur, Maharajganj, Sant Kabir Nagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Siddharthnagar |
| KOLKATA Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072 Tel: 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAM Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015 Tel: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: [email protected] | Kerala, Lakshadweep, Mahe (a part of Puducherry) |
| JAIPUR Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005 Tel: 0141 - 2740363 Email: [email protected] | Rajasthan |
| HYDERABAD Office of the Insurance Ombudsman - 6-2-46, 1st Floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004 Tel: 040 - 67504123 / 23312122 Fax: 040 - 23376599 Email: [email protected] | Andhra Pradesh, Telangana, Yanam (a part of Puducherry) |
| GUWAHATI Office of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM) Tel: 0361 - 2632204 / 2602205 Email: [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHI Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002 Tel: 011 - 23232481/23213504 Email: [email protected] | Delhi |
| CHENNAI Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018 Tel: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: [email protected] | Tamil Nadu, Puducherry Town, and Karaikal (parts of Puducherry) |
