Tata Aia Customer care
  • 24/7 Tata Aia Life customer care
  • Tata Aia customer care contact details
  • Grievance Redressal for your complaints
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Tata Aia Life Insurance Customer care

Tata Aia customer care helps policyholders in every possible way and looks out for their needs. Customers will find it to be very convenient because it is accessible around the clock. when a question needs to be answered policyholders can conveniently reach the Tata Aia Life Insurance customer care center from the comfort of their homes. For any questions about renewals, the claim process, the purchasing process, or any other pertinent matter, one can get in touch with Tata Aia Life Insurance customer care. Customer care executives can also easily answer queries about a specific product, such as coverage, policy terms inclusions, and exclusions.

The customer care center's can be contacted in a variety of ways by customers. You can get in touch over the phone, send emails, or go to the Tata Aia Life Insurance branch which is closest to you.

Tata Aia life insurance contact details

Address: Tata Aia Life Insurance Company Ltd., 14th floor Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai -400013

Email: customercare@tataaia.com

Other helpful numbers, Including toll-free ones.


Contact Details

Claim and support (for domestic)18602669966
Claim and support (for NRI)02262519966
For Whatsapp Notification7045669966

Tata Aia Life Insurance Customer care offices with Address

In India, the company has more than 218 branch offices. The following list includes Tata Aia Life Insurance's principal city branches:



Contact details

DelhiDelhiSecond floor, Param Tower, Plot no-115 B Pusa Road New Delhi-110005
HaryanaFaridabadSecond Floor, BP-47, Bhadana complex, Neelam Bata Road Nit Faridabad-121001
Uttar PradeshLucknowD-2402, Second floor, Lekhraj Doller, Faizabad Road, Lucknow-226016
UttrakhandDehradunFirst floor, NCR Plaza, 24-A Hathi Barkala New Cantt road Dehradun-248001
Madhya PradeshBhopalSecond floor, commercial floor 238 Mp Nagar zone I, Bhopal-462011
GujratGandhinagarUnit no-303-B, Third-floor Sanskrut white house, near Suman Tower, opp Vidhansabha Gujrat-382007
RajasthanJaipurFifth floor, Fortune Heights, Subhash Marg C-Scheme Jaipur -302001
BiharPatnaSecond Floor, Pandey Plaza Exhibition Road, Patna -800001
KarnatakaBengaluruSecond Floor, RBL Bank Building No-546 , CMH Road Indiranagar , Binnamangla 1 Stage , Banglore-560038
JharkhandRanchiH-Square, Shop no 201, 202 2nd floor, Circular road Lalpur Road Ranchi Jharkhand -834001.

Grievance Redressal

Tata Aia Life Insurance responds to policyholders in a friendly and sophisticated way. Normally within two weeks of the complaint filing the company responds to every complaint. you can call the toll-free number 18602669966 or register your complaint at https://www.tataaia.com/customer-service/grievance-redressal.html if you are dissatisfied with the grievance team's Response.

Grievance Redressal officer(GRO) Details:

Ms. Gayatri Nathan (Senior Vice President of Operations)

GRO Tata Aia Life Insurance Company Limited, 9th-floor B-wing, I-think Techno Campus Behind Tcs Lodha, Thane (west)

Contact: -GRO@tataaia.com

Insurance Ombudsman Offices

In case the resolution provided by the Company is not to the satisfaction of the Complainant, the policyholders may register a Complaint in the IRDAI Grievance Call Center (IGCC).

Toll-free number: 1800 4254 732

Email ID: complaints@irda.gov.in

Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below mentioned is the list of Insurance Ombudsman across India:

Name and Address of Ombudsman Centers

Name of Center


Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.
Tel.: 079 - 25501201/02/05/06
Gujarat, Dadra & Nagar Haveli, Daman and Diu
Office of the Insurance Ombudsman - 
Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@ecoi.co.in
Office of the Insurance Ombudsman -
Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003
Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203
Email: bimalokpal.bhopal@ecoi.co.in
Madhya Pradesh Chhattisgarh
Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009
Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@ecoi.co.in
Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017
Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@ecoi.co.in
Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh

Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006
Bihar, Jharkhand
Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301
Tel.: 0120-2514250 / 2514252 / 2514253
Email: bimalokpal.noida@ecoi.co.in
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur

Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054
Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052
Email: bimalokpal.mumbai@ecoi.co.in
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane
Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001
Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310
Email: bimalokpal.lucknow@ecoi.co.in
Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.

Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072
Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341
Email: bimalokpal.kolkata@ecoi.co.in
West Bengal, Sikkim, Andaman & Nicobar Islands
Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015
Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@ecoi.co.in
Kerala, Lakshadweep, Mahe-a part of Pondicherry

Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005
Tel.: 0141 - 2740363
Email: Bimalokpal.jaipur@ecoi.co.in
Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004
Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599
Email: bimalokpal.hyderabad@ecoi.co.in
Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry

Office of the Insurance Ombudsman -  Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM)
Tel.: 0361 - 2632204 / 2602205
Email: bimalokpal.guwahati@ecoi.co.in
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura

Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002
Tel.: 011 - 23232481/23213504
Email: bimalokpal.delhi@ecoi.co.in
Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018
Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664
Email: bimalokpal.chennai@ecoi.co.in
Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry)

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