Kotak Life Term Insurance
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Kotak Life Term Insurance Claim Settlement Ratio

The claim settlement ratio is an important factor when you are going to buy a Term Insurance policy. The claim settlement ratio of an insurance company highlights the number of claims settled by it in a financial year against the claims filed. Hence, it helps potential buyers determine a company’s claim settlement capacity.

Importance of Claim Settlement Ratio

Term insurance policies help us deal financially with uncertainties such as the death of a family member or a loved one upon whom we depend monetarily. It provides us with life-long financial support to mitigate risks. But there is a catch to it. Making the right choice of buying the best term insurance plan from a reliable insurer is quite critical and asks for a good research and knowledge in the insurance domain.

For instance, if the term insurance company fails to redeem your claim, and fails to help you when you need it the most, you risk being uninsured. As a result, after your unfortunate demise, your family will be left with nothing monetarily and might have to suffer emotionally as well as look ahead at financially constrained days.

Claim Settlement Ratio of Kotak Life Term Insurance

In IRDAI’s Annual Report for 2020-21, Kotak Mahindra’s Life Insurance’s claim settlement ratio was 98.5, demonstrating the company’s solid claims paying skills and financial repute.

The annual trend of Kotak Mahindra Life Insurance’s CSR over the last three years is depicted in the graph below.

Kotak Life Claim Settlement Ratio FY 2018-2021

Kotak Life Claim Settlement Ratio FY 2018-2021

Kotak Mahindra’s Life Insurance Claims Settlement Performance for 2020-2021

ParametersClaims pending at the start of the periodClaims intimatedTotal claimsClaims paidClaims repudiateClaims rejected
No. of Policies9439344024,336500

How to File Kotak Mahindra Term Insurance Claims?

Kotak Mahindra offers two ways by which you can file your claims. Take a look below to explore both the online & offline processes.

Online procedure

  • Click the ’How Do I?’ area from the main menu of Kotak Life’s official website.
  • Then choose the option to ‘File a Claim’.
  • The claimant must complete the ’Book a New Claim’ online form.
  • To go to the next page, fill in all of the required information and generate an OTP.
  • After that, the claimant must submit to the firm all of the relevant documentation.
  • Within 7-15 days, Kotak Mahindra will validate the claim and settle it (if approved).

Offline process

  • To initiate a claim, the claimant needs to submit the necessary documents, along with the claim intimation form at the nearest Kotak Mahindra Branch office. The form can be downloaded online or can be acquired from the branch.
  • After all the internal verifications, the claim will be processed within 7-15 days (if approved) by the Kotak Life Insurance Claims Department and the payout will be settled.

 

Conclusion 

Hopefully, your doubts about the Kotak Life claim settlement ratio are cleared. Kotak Life Insurance holds an impressive CSR of 98.82% for FY 2022-23. Now you understand why it is considered one of India’s top insurance providers. By checking the claim settlement ratio, you can estimate their reliability and efficiency in processing claims. To check out Kotak Life Term Insurance plans, call us today at 1800-4200-269 or reach out to us through our official website, policyx.com.

 

Explore other Kotak Life Term Insurance

Kotak Life Term Insurance offers one of the best term insurance plans to cater to the unique needs of every customer. You can buy their term plans with high life cover at pocket-friendly costs. Get a 5% discount for online purchases and 100% claim assistance with Kotak Life Term Insurance plans. Below is the list of term plans offered by Kotak Life.

Kotak Protеct India is an individual non-Linkеd, non-participating purе protеction term Insurancе plan, dеsignеd to offеr policyholdеrs a wid...

Unique Features

  • Short Term Cover
  • Multiple Policies
  • Wellness Program

Kotak Protеct India (Pros)

Kotak Protеct India
  • Short Term Cover
  • Multiple Policies
  • Wellness Program

Kotak Protеct India (Cons)

Kotak Protеct India
  • No Policy Loan Allowed
  • No Cover for Suicide
  • No Survival Benefit

Kotak Protеct India (Other Benefits)

Kotak Protеct India
  • Hospi Benefit
  • Optional Accidental Death Benefit
  • Telemedicine Consultation

Kotak Protеct India (Eligibility Criteria)

Kotak Protеct India
  • Entry Age -18 Years
  • Max Entry Age- 35 Years
  • Minimum Sum Assured - ₹1L
  • Maximum Maturity Age - 40 Yrs
  • Premium Payment Term - RP/SP

Kotak Term Plan is a non-linked non-participating individual pure protection life insurance plan that acts like a safety shiеld for your family's fin...

Unique Features

  • Low-Cost Plan
  • Conversion Option
  • Rider Options

Kotak Term (Pros)

Kotak Term
  • Low-Cost Plan
  • Conversion Option
  • Rider Options

Kotak Term (Cons)

Kotak Term
  • No Policy Loan Allowed
  • No Cover for Suicide
  • No Survival Benefit

Kotak Term (Other Benefits)

Kotak Term
  • Affordable Premiums
  • High Life Cover
  • Premium Payment Options

Kotak Term (Eligibility Criteria)

Kotak Term
  • Entry Age -18 Years
  • Max Entry Age- 60 Years
  • Minimum Sum Assured - ₹3L
  • Maximum Maturity Age - 70 Yrs
  • Premium Payment Term - RP/SP

Kotak Saral Jeevan Bima is a basic term insurance plan that is designed to offer financial protection to your loved ones in case of your demise. This ...

Unique Features

  • Death Benefit
  • Affordable Plan
  • Flexible-Premium Payment Modes

Kotak Saral Jeevan Bima (Pros)

Kotak Saral Jeevan Bima
  • Death Benefit
  • Multiple Premium Payment Term
  • Special Rates for Female Lives

Kotak Saral Jeevan Bima (Cons)

Kotak Saral Jeevan Bima
  • No Surrender Benefit
  • No Maturity Benefit
  • No Policy Loan

Kotak Saral Jeevan Bima (Other Benefits)

Kotak Saral Jeevan Bima
  • Life Cover Up To 70 Years
  • Instant Issuance
  • Tax Benefit

Kotak Saral Jeevan Bima (Eligibility Criteria)

Kotak Saral Jeevan Bima
  • Entry Age -18 Years
  • Max Entry Age- 65 Years
  • Minimum Sum Assured - ₹5L
  • Maximum Maturity Age - 70 Yrs
  • Premium Payment Term - RP/SP/LP

Kotak e-Term Plan is a pure risk cover term insurance plan that is truly an economical means of providing you with a high level of protection. It offe...

Unique Features

  • Available online
  • 3 plan variants
  • Life cover options

Kotak e-term (Pros)

Kotak e-term
  • Available online
  • 3 plan variants
  • Life cover options

Kotak e-term (Cons)

Kotak e-term
  • No Policy Loan Allowed
  • No Cover for Suicide
  • No Survival Benefit

Kotak e-term (Other Benefits)

Kotak e-term
  • Step-Up Benefit
  • Add-on Riders
  • Special Discounts

Kotak e-term (Eligibility Criteria)

Kotak e-term
  • Entry Age -18 Years
  • Max Entry Age- 60 Years
  • Minimum Sum Assured - ₹51L
  • Maximum Maturity Age - 85 Yrs
  • Premium Payment Term - RP/SP/LP

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Kotak Life Term Insurance Claim Settlement Ratio: FAQs

1. How is claim settlement calculated?

(Total number of claims settled in a year/ Total number of claims received in a year) X 100 = Claim Settlement Ratio (CSR).

2. What is the difference between the claim ratio and the claim settlement ratio?

The claim ratio is the number of claims raised in a year, and the claim settlement ratio is the total number of claims settled in an FY.

3. What is a good claim settlement ratio?

A claim settlement ratio of 90% or higher is considered good, and above 97% is considered ideal.

4. What are the documents needed in Kotak Life claim settlement process?

Some common claim documents include original policy documents, death certificates, hospital records, photo identification & address proof of the claimant.

5. How long will it take Kotak Life Insurance to settle a death claim?

Kotak Life claims are generally within 7-15 days from the date of receiving all required documents.

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Himanshu Kumar

Written By: Naval Goel

Naval Goel is the Founder and CEO of PolicyX.com (IRDA- Approved Insurance Comparison Website). He is a CFA charter holder (USA) and FRM (GARP). He holds an MBA from IIFT, Delhi, and is also an Associate from the Insurance Institute of India. Naval is an avid investor and entrepreneur who has a deep understanding of the Indian equity market and insurance sector. He has been investing for more than 10 years now and is a CFA charter holder.