Care Policy & Claim Status
  • Check Claim Status
  • Claim Status Procedures
  • Claim Tracking
Care Policy & Claim Status
Buy Policy in just 2 mins

Buy Policy in just 2 mins

Happy Customers

2 lakh + Happy Customers

Free Comparison

Free Comparison

Customized Health Insurance Plan for you.

Get upto 15% Online Discount*

Select Members You Want To Insure

Age of Eldest Member

Care Health Insurance Policy and Claim Status

Care Health Insurance Limited, formerly known as Religare Health Insurance Company Limited, is a standalone health insurance company in India. It is a part of the Care Enterprise, a leading healthcare organisation, and is headquartered in Gurgaon, India. Care Health Insurance has a strong network of cashless hospitals across India, allowing policyholders to avail cashless treatment without having to pay upfront.

How to check claim status of Care Health Insurance

Care Health Insurance has been reported to have a high claim settlement ratio, indicating a favourable track record in settling claims for policyholders. In accordance with the 2021–22 IRDAI Annual Report, Care Health’s claim settlement rate is 100%.

A policyholder or a nominee can check the Care claim status, provide claim intimation, perform claim tracking, etc. online as well as offline.

Steps Involved In Care Health Insurance Claim Status Check: Offline and Online

Care Health Insurance offers its policyholders multiple options to ensure that they can conveniently check the status of their insurance claims and can easily track the progress as well. Here are the various ways to check Care Health claim status and how to stay updated on the claim’s progress.

Offline Methods:

  • Customer Care Helpline
    Policyholders can contact the Care Health Insurance customer care helpline at the toll-free number to inquire about the status of their claim. Their customer care team will assist in providing the necessary information related to the claim status.
  • Branch Visit
    Policyholders can visit the nearest Care Health Insurance branch office to inquire about the status of their claim. Care Health Insurance has a widespread network of branch offices across India, and policyholders can visit the branch office in person and provide their policy details to check the claim status.

Online Methods:

  • Online Portal
    Policyholders can log in to the Care Health Insurance online portal at https://www.careinsurance.com/ and access their policy details. They can navigate to the "Claim Status" section to check the real-time status of their claim online. Policyholders may need to provide their policy number, claim reference number, and other relevant details to access the claim status.
  • Email
    Policyholders can also send an email to Care Health Insurance at customerfirst@careinsurance.com, mentioning their policy details and claim reference number, to check the status of their claim. The customer care team will respond with the relevant information.
  • Mobile App
    Care Health Insurance has a mobile app called "Care Health Insurance" available for Android and iOS devices. Policyholders can download and install the app on their smartphones and log in using their policy details. They can then navigate to the "Claim Status" section within the app to check the status of their claim.

Using these offline and online methods, policyholders can easily check the Care insurance claim status and stay updated on the progress of their claims for a hassle-free experience.

Importance Of Keeping Track Of Health Insurance Policy Claim Status

Keeping track of your health insurance policy and claim status is crucial for several reasons:

  • Awareness of Coverage
    It helps you stay informed about the coverage and benefits provided by your health insurance policy, allowing you to make informed decisions about your healthcare expenses and understand the limits and exclusions of your policy.
  • Claim Progress Updates
    Tracking your claim status enables you to know the progress of your insurance claims, whether they have been approved, rejected, or are still under processing. This helps you take necessary actions to expedite the claim settlement process.
  • Financial Planning
    It allows you to budget for out-of-pocket expenses, estimate your share of medical expenses based on your policy coverage, and be prepared for any potential co-pays, deductibles, or other costs during the claim process.
  • Dispute Resolution
    Staying updated helps you identify and address any discrepancies or disputes related to your policy or claims in a timely manner, facilitating communication with the insurance company and seeking clarifications or resolutions.
  • Compliance with Policy Terms
    Being aware of your policy terms and conditions helps you comply with requirements such as submitting documents, adhering to network hospital guidelines, and following claim submission deadlines, ensuring you maximise the benefits of your health insurance coverage.

Choose Right Insurance Banner Choose Right Insurance Banner

Health Insurer Network Hospitals

Health Insurance Companies

Share your Valuable Feedback

Rating Icon

4.4

Rated by 2629 customers

Was the Information Helpful?

Select Your Rating

We would like to hear from you

Let us know about your experience or any feedback that might help us serve you better in future.

Reviews and Ratings
Himanshu Kumar

Written By: Naval Goel

Naval Goel is the Founder and CEO of PolicyX.com (IRDA- Approved Insurance Comparison Website). He is a CFA charter holder (USA) and FRM (GARP). He holds an MBA from IIFT, Delhi, and is also an Associate from the Insurance Institute of India. Naval is an avid investor and entrepreneur who has a deep understanding of the Indian equity market and insurance sector. He has been investing for more than 10 years now and is a CFA charter holder.