Aditya Birla Policy & Claim Status Check Online | PolicyX
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Aditya Birla Health Insurance Claim Status

You can check your Aditya Birla Health Insurance claim status online through the insurer’s website by entering your policy or claim details. You can also…

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Written by Simran Kaur Vij
Published: 12 Aug 2024
Updated: 21 Jul 2026
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Aditya Birla Health Insurance Claim Status

You can check your Aditya Birla Health Insurance claim status online through the insurer’s website by entering your policy or claim details. You can also contact customer support for updates. Whether you’ve filed a cashless or reimbursement claim, you can track its progress online and receive updates through SMS or email.

Customers can easily understand the online claim services offered by Aditya Birla Health Insurance. Nowadays, people prefer online transactions from the comfort of their homes. If you are a policyholder of Aditya Birla Health Insurance, you can use a variety of online services offered by the company, such as updating policy information, finding hospitals, renewing, checking the claim status, etc.

How to Check the Status of an Aditya Birla Health Insurance Claim?

You can check your health insurance policy status online by visiting the insurer’s website, or contact the health insurance specialists at PolicyX for assistance. To track the status of your claim, you must provide your policy number or claim number. It is a straightforward process that can be completed online in a few easy steps by entering the following information into the claim form:

  • Name of the hospital
  • Health insurance policy number
  • Name of the hospitalized claimant/insured person
  • Relationship of the insured with the hospitalized person
  • Contact information for the claimant/insured (email ID, phone number, landmark, address, etc.)
  • Type of illness (for health claims)
  • Date and time of the accident (for accident claims)

Aditya Birla Health Insurance Company Claim Settlement Ratio

As per IRDAI, Aditya Birla Health Insurance’s Claim Settlement Ratio is 99.41%. The table below provides insight into Aditya Birla’s claim settlement ability.

Aditya Birla Health Insurance Claim Settlement Ratio - 2021-22
Age Analysis of Claims Paid (%)< 3 months3 months to 6 months6 months to <1 year1 year to <3 year3 years to <5 years5 years
Claims Settled99.410.260.050.280.000.00

Types of Aditya Birla Health Insurance Claims

There are two types of health insurance claims you can choose from for your convenience:

  • Cashless Claim
  • Reimbursement Claim

Let’s look at both types of claim filing processes:

Cashless Claim

  • To avail of the cashless facility, you need to be admitted to any of Aditya Birla Health Insurance’s network hospitals.
  • At the network hospital, show your Aditya Birla Capital Health Insurance cashless card and valid ID proof (e.g., Passport, PAN Card, Voter ID, etc.).
  • Once identification is complete, the network hospital will send the cashless hospitalization request form to the company.
  • The company will review the form. After completing the formalities, the decision will be communicated to you via SMS and email.
  • Once approved, payment will be made directly to the network hospital.

* For planned hospitalisation, the form must be submitted 3 days in advance. For emergency cases, it must be submitted within 48 hours of hospitalization.

Reimbursement Claim

If you are admitted to a non-network hospital, you must pay the hospital directly after treatment.

1. To file a claim, submit the following documents to Aditya Birla within 15 days of discharge:

  • Claim form (Part A & B)
  • Health card
  • KYC documents
  • Original discharge summary.
  • Hospital bills.
  • Invoice with payment receipt.
  • All consultation papers.
  • Other supporting documents.

2. After reviewing the documents, Aditya Birla will make an appropriate decision. If approved, the amount will be reimbursed via NEFT to your registered bank account.

* For planned hospitalization, the form must be submitted 3 days in advance. For emergency cases, it must be submitted within 48 hours of hospitalization.

Aditya Birla Health Insurance Network Hospitals

Aditya Birla Health Insurance has a nationwide network of over 10,051+ cashless hospitals, ensuring you are medically secured regardless of the city you reside in.

Conclusion

Aditya Birla Health Insurance simplifies the claim process, whether you opt for cashless treatment at a network hospital or choose reimbursement. With a high claim settlement ratio and a large network of hospitals across India, you can access the care you need without hassle. You can also track claims, renew policies, and update details online from home.

For easy claim support, comparisons, or assistance with buying or renewing a policy, you can also reach out to PolicyX.com. We offer expert insurance advice, free from spam or gimmicks.

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Frequently Asked Questions

To file a claim, you need the filled claim form, hospital bill, discharge summary, pharmacy and test bills with prescriptions, bank details, and a valid ID. For accidents, include an FIR or MLC report. Submit scanned PDFs for online claims or originals for offline submission.
You can track your claim online via the ABHI website or the Activ Health App. You can also send "Hi" on WhatsApp to 8828800035, call the toll-free number 1800-270-7000, or email [email protected]
Yes, you can renew it online through the Aditya Birla official website or through PolicyX.com. Just go to the renewal section, enter your policy number, and make the payment.
You can check your claim status by visiting the insurer’s website, logging into your account, and entering your policy or claim details.
You’ll typically need your policy number or claim number, registered mobile number, and basic policyholder details.
The settlement time depends on the type of claim and document verification. Cashless claims are processed during hospitalization, while reimbursement claims are settled after all required documents are verified.
Yes. You may be able to track your claim using your policy number and registered mobile number or by contacting customer support.
It means your claim is being assessed, and the insurer is verifying your documents or medical information before making a decision.
You can track your reimbursement claim online through the insurer’s portal or by contacting customer support using your claim or policy details.
Review the reason for rejection, submit any missing documents if applicable, or raise a grievance with Aditya Birla Health Insurance for further review.

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